<p>We are looking for a detail-oriented Loan Administrator to join our team on a long-term contract basis. In this role, you will play a key part in managing loan processes, ensuring compliance with regulations, and supporting community development initiatives. This position offers an excellent opportunity to contribute to the success of a credit union while honing your expertise in loan administration.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the full lifecycle of loan administration, from application to payoff, ensuring accuracy and compliance.</p><p>• Collaborate with internal teams to manage underwriting processes and evaluate loan applications.</p><p>• Administer Community Development Block Grants (CDBG), including tracking, reporting, and compliance adherence.</p><p>• Maintain detailed records and documentation for all loan transactions.</p><p>• Handle inquiries regarding loan payoffs and provide timely resolutions.</p><p>• Ensure compliance with credit union policies and industry regulations.</p><p>• Monitor and report on loan portfolio performance to support organizational goals.</p><p>• Support community development initiatives through effective loan management.</p><p>• Identify opportunities for process improvements within loan administration workflows.</p><p>• Provide exceptional service to members, addressing queries related to loan products and services</p>
We are seeking a detail-oriented, resourceful detail oriented to join our team in an insurance and benefit verification support (collections) role. The ideal candidate will be experienced in phone-based work, insurance research, and claims investigation, with strong time management, punctuality, and independent problem-solving skills. <br> Key Responsibilities: Spend several hours each day on the phone contacting insurers, employers, and other payers. Conduct comprehensive benefit verifications for patients and accounts. Investigate and identify root causes for unpaid or denied insurance claims; research contractual, state, and employer-specific reasons. Proactively resolve claim payment issues by working directly with payers and internal teams. Read, interpret, and apply contract language and regulatory guidelines as needed. Attend virtual meetings promptly and with cameras on, engaging professionally at all times. Track, manage, and follow up on assigned 3–5 accounts per day, ensuring thorough documentation and resolution. Use Windows 365, Microsoft Office Suite, and internal collections or insurance software for research and reporting. Handle insurance authorizations and utilize internal drives per process requirements. Respond to supervisor and leadership communications within ten minutes during business hours. Maintain strict data security protocols, including using the designated VPN (Global Protect Connect) and not downloading work applications (such as Teams) onto personal devices. Demonstrate excellent phone etiquette and customer service skills with patients, payers, and colleagues. Work may require assembling information from multiple sources to “put together the puzzle” of insurance and payment resolution. Comply with company policies on confidentiality and non-competition; candidates may not hold another job while employed with DaVita.