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1 result for Part Time Jobs in Boulder, CO
- Parker, CO
- remote
- Temporary / Contract
- 19.00 - 22.00 USD / Hourly
- <p>We are seeking dependable, tech-savvy <strong>Customer Service and Facilities Dispatch professionals</strong> to support facilities service requests in a fast-paced, fully remote environment.</p><p>This team acts as a central point of contact when urgent facilities issues arise. Requests can range from HVAC outages and plumbing issues to leaks, equipment problems, and other situations requiring immediate vendor support.</p><p>The specialist will receive service requests, assess the situation, create and manage work orders, locate and dispatch appropriate vendors, communicate ETAs to clients, and follow each request through completion.</p><p>Key Responsibilities</p><ul><li>Receive and respond to facilities-related service requests.</li><li>Handle urgent issues such as HVAC outages, leaks, plumbing problems, and other facility emergencies.</li><li>Create and maintain work orders from initial request through completion.</li><li>Contact and dispatch vendors to service client locations.</li><li>Communicate vendor ETAs, delays, and status updates to clients.</li><li>Follow up on open or stagnant work orders to ensure timely resolution.</li><li>Hold vendors accountable for service timelines, required documentation, and completion.</li><li>Escalate issues appropriately when additional support is needed.</li><li>Obtain completion documentation, pricing, and invoicing information.</li><li>Update work orders and service details across multiple systems.</li><li>Manage phone calls, messages, and multiple systems simultaneously.</li><li>Provide professional customer service while handling time-sensitive situations.</li></ul><p><br></p>
- 2026-09-09T00:28:37Z