<p>Robert Half is seeking a Collections Specialist with extensive business-to-business (B2B) collections experience. This role focuses on managing aging reports, maintaining consistent phone and email correspondence with clients, and supporting light billing tasks.</p><p>Key Responsibilities:</p><ul><li>Manage and monitor aging reports for B2B accounts, identifying overdue balances and prioritizing collection efforts.</li><li>Conduct heavy phone and email outreach to clients for payment collection and resolve outstanding issues professionally.</li><li>Document collection activities and maintain accurate records in our system.</li><li>Investigate and resolve payment discrepancies in coordination with internal teams.</li><li>Assist with light billing activities, including invoice processing and account adjustments.</li><li>Provide regular status updates to management on collection progress and challenges.</li></ul><p><br></p>
We are looking for an Accounts Receivable Specialist to join our team in Denver, Colorado. In this role, you will handle customer invoicing, payment collections, and resolution of billing discrepancies, ensuring accurate and efficient accounts receivable processes. This position requires a detail-oriented individual who can communicate effectively and manage high volumes of transactions with precision.<br><br>Responsibilities:<br>• Conduct timely and accurate invoicing, monitor aging reports, and reconcile customer accounts.<br>• Perform payment collection calls and send correspondence to address outstanding invoices.<br>• Investigate and resolve customer chargebacks, billing issues, and disputes in a thorough and efficient manner.<br>• Obtain and review required documentation for deductions, and request repayment for invalid deductions.<br>• Accurately record and allocate customer payments while resolving unapplied funds.<br>• Respond promptly to customer inquiries regarding billing, payment terms, and account balances.<br>• Process write-offs, credit memos, and debit memos in accordance with established protocols.<br>• Generate ad hoc reports for customers, sales teams, and other stakeholders as needed.<br>• Collaborate with the Accounts Receivable Supervisor and Accounting Manager to support departmental objectives.<br>• Maintain confidentiality when handling sensitive information and perform additional duties as assigned.
<p>Enrollment Specialist </p><p><br></p><p><br></p><p>We are looking for a Enrollment Specialist to join our team in Greenwood Village, Colorado. This is a contract-to-permanent position within the detail-oriented services industry, offering an opportunity to play a pivotal role in ensuring smooth credentialing processes for healthcare providers. The ideal candidate will bring a blend of organizational skills, attention to detail, and familiarity with healthcare credentialing standards.</p><p><br></p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Accurately prepare and submit both paper and electronic forms related to payor credentialing.</p><p><br></p><p>• Complete contracting credentialing requests with precision and adherence to assigned deadlines.</p><p><br></p><p>• Coordinate with Operations, Legal, and Compliance teams to collect necessary licensing and documentation.</p><p><br></p><p>• Track and manage credentialing workflows using company-provided software tools.</p><p><br></p><p>• Safeguard confidentiality while maintaining up-to-date company information.</p><p><br></p><p>• Conduct research, compile data, and create detailed reports as required.</p><p><br></p><p>• Participate in special projects and handle additional tasks as assigned.</p><p><br></p><p>• Follow all company policies and procedures to ensure compliance and consistency.</p>
We are looking for a dedicated Patient Financial Counselor to join our team in Denver, Colorado. In this Contract to permanent position, you will play a vital role in assisting patients with financial navigation related to their healthcare needs. This is an excellent opportunity for someone who is passionate about delivering exceptional service and making a positive impact on patients’ experiences.<br><br>Responsibilities:<br>• Assist patients in understanding their medical bills, insurance coverage, and out-of-pocket costs.<br>• Provide clear explanations of payment options and establish manageable payment plans.<br>• Deliver compassionate and detail-oriented support to patients facing financial challenges.<br>• Collaborate with healthcare providers and administrative teams to ensure accurate financial documentation and communication.<br>• Maintain up-to-date knowledge of insurance policies and healthcare regulations to guide patients effectively.<br>• Handle patient interactions with empathy, ensuring a positive experience even in stressful situations.<br>• Support financial counseling processes across multiple locations, as needed.<br>• Utilize online tools and systems to manage patient financial records and track payment plans.<br>• Ensure compliance with organizational policies and healthcare industry standards.<br>• Participate in ongoing training and development to stay informed about advancements in patient financial services.
<p>We are looking for an experienced Director of Credit/Collections to lead and optimize our global credit and collections strategy. Based in Westminster, Colorado, this role is pivotal in driving sustainable growth while mitigating financial risks in a hybrid software and hardware business environment. The ideal candidate will excel in team leadership, process improvement, and cross-functional collaboration to deliver exceptional results.</p><p><br></p><p>Benefits for the Director of Credit/Collections are excellent and include unlimited PTO, immediate healthcare coverage (including vision and dental), 401k with 4% company match, annual bonus potential, company stock/equity options, paid holidays, and more!</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute a comprehensive global credit and collections strategy that aligns with business objectives and balances risk and growth.</p><p>• Drive process improvements and technological advancements across credit approvals, order-to-cash, and collections workflows to enhance efficiency and scalability.</p><p>• Lead and mentor a high-performing team, fostering accountability and delivering exceptional service to both internal and external stakeholders.</p><p>• Oversee credit risk assessments for both new and existing customers, incorporating financial health, contract structures, and industry trends.</p><p>• Manage collections activities to minimize outstanding receivables and bad debt, ensuring compliance with service-level agreements and business goals.</p><p>• Provide data-driven insights and reporting on receivables aging, credit risk, and bad debt trends to inform strategic decision-making.</p><p>• Ensure compliance with regulatory standards, internal controls, and audit requirements to maintain operational integrity.</p><p>• Collaborate with Sales, Finance, Legal, and Operations teams to support business growth and improve customer experiences.</p><p>• Supervise relationships with external vendors, including collection agencies and credit bureaus, to ensure effective management.</p><p>• Advocate for continuous improvement initiatives using methodologies like Six Sigma to refine processes and enhance team performance.</p>