We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a contract basis in Lawrence, Massachusetts. This role involves providing technical assistance to both remote and onsite users while maintaining and troubleshooting various software and hardware systems. If you enjoy solving technical problems and thrive in a fast-paced environment, this position offers an excellent opportunity to showcase your expertise.<br><br>Responsibilities:<br>• Offer prompt technical support to remote and onsite users, ensuring all issues are resolved efficiently.<br>• Manage and troubleshoot Dell laptops, VoIP software, and various SaaS applications.<br>• Utilize tools such as Azure, Entra, and Intune to maintain cloud-based systems.<br>• Handle mailroom support tasks and assist with related technical needs.<br>• Work with Windows-based systems to provide solutions and ensure optimal functionality.<br>• Respond to and manage service desk tickets using SuperOps ticketing software.<br>• Collaborate as part of a virtual support team to address user challenges.<br>• Conduct basic troubleshooting for Active Directory and Microsoft Windows environments.<br>• Provide consistent updates and communication to users regarding issue resolutions.<br>• Ensure all systems are functioning effectively and securely by monitoring and maintaining hardware and software configurations.
<p>We are looking for a dedicated Desktop Support Analyst to provide first-line technical assistance to users in a dynamic environment. In this role, you will address hardware, software, and network-related issues, ensuring timely resolution and escalating more complex problems to higher support levels. The ideal candidate is proactive, detail-oriented, and committed to delivering exceptional customer service.</p><p><br></p><p>Responsibilities:</p><p>• Troubleshoot and resolve basic hardware and software issues involving Windows and Microsoft 365 applications.</p><p>• Address network connectivity problems, including Wi-Fi and Ethernet, ensuring systems are operational.</p><p>• Document and track all technical issues using the ticketing system while adhering to established timelines.</p><p>• Escalate unresolved technical matters to Tier 2 or Tier 3 support teams for advanced troubleshooting.</p><p>• Assist with onboarding new users, including device setup and system configurations.</p><p>• Maintain accurate and detailed documentation for all troubleshooting processes and resolutions.</p><p>• Provide attentive and courteous technical support to users, ensuring a positive customer experience.</p><p>• Collaborate with team members to continuously improve support workflows and processes.</p>
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Cambridge, Massachusetts. This long-term contract position offers the opportunity to provide essential IT support to a dynamic organization within the Health Pharm/Biotech industry. The role involves in-person interaction and requires relevant experience, attention to detail, strong technical skills, and excellent communication abilities.<br><br>Responsibilities:<br>• Provide Level 2 support for Windows desktop environments, including troubleshooting issues with Windows 10 and Windows 11.<br>• Manage user accounts through Active Directory, including password resets and account unlocks.<br>• Offer technical support for Microsoft Office 365, Zoom, and Microsoft Teams.<br>• Address service requests and incidents using ServiceNow for ticket management.<br>• Perform hands-on troubleshooting for hardware and software issues, ensuring swift resolution.<br>• Support walk-up IT kiosks and assist end users in person across multiple buildings.<br>• Collaborate on projects such as migrating to Windows 11, implementing Intune, and deploying Manage Engine for patch management.<br>• Handle remote tickets for non-local users and provide seamless IT assistance.<br>• Work closely with a team of 9-10 support staff, following guidance from team leads and established protocols.<br>• Contribute to maintaining a high level of service for approximately 1,000 end users across two buildings.
Essential Functions <br> Respond to all customer inquiries, questions, and RFQ’s <br> Develop system for following up on quotes to identify likelihood of order <br> Understand customers’ needs and communicate to production team to ensure satisfaction <br> Setup and host customer and vendor visits via video, and/or in person <br> Daily meeting with production manager, operations manager, engineering to review any open quotes and/or <br>order fulfillment concerns <br> Enter quotes and sales orders into ERP system (ProfitKey®), ensuring accuracy <br> Maintain major sales analysis spreadsheets, open quote log, and any custom report as requested <br> Prepare weekly posts for social media sites (LinkedIn etc.) <br> Attend trade shows as requested (US Locations) <br> Maintain database integrity within ProfitKey® ERP Software <br> Maintain a database of current and potential customers with CRM <br> Review technical drawings for manufacturability with the support of engineering as needed <br> Prepare customer reports and access customer portals as needed. <br>Education <br>- Associate’s degree in business administration, applied science or engineering <br> <br>Experience Details <br> <br>- Manufacturing technical sales support and/or officer administrator role – 1 year preferred <br>- Customer service experience <br>- High working knowledge of Microsoft Excel, Outlook, TEAMS, and other Office suite applications
We are looking for a motivated Customer Service Representative to join our team in Cranston, Rhode Island. This Contract to permanent position offers an excellent opportunity to contribute to a dynamic environment while developing your skills in customer support and sales operations. The ideal candidate will be proactive, detail-oriented, and capable of solving problems efficiently.<br><br>Responsibilities:<br>• Handle inbound and outbound calls, providing timely and attentive responses to customer inquiries.<br>• Manage order entries and updates in Salesforce, ensuring accuracy and resolving any exceptions to maintain seamless operations.<br>• Monitor and respond to emails in the inbox, addressing customer needs and concerns promptly.<br>• Support inside sales efforts by collaborating with other teams and identifying opportunities to enhance customer satisfaction.<br>• Utilize Salesforce and other systems to track, adjust, and update orders as necessary.<br>• Address and resolve complex order issues, ensuring customer satisfaction and operational efficiency.<br>• Maintain a high level of attention to detail while processing customer data and documentation.<br>• Proactively identify and troubleshoot customer problems, offering effective solutions.<br>• Build positive relationships with customers and internal teams to foster trust and reliability.
<p><strong>SUMMARY:</strong> The Customer Service Representative is the first line of contact for customers and is key to representing the company in an efficient, knowledgeable, and professional manner. This role supports the sales team by providing product information, accurately entering orders, assisting with any order issues and building and maintaining customer relationships. </p><p> </p><p>ESSENTIAL DUTIES:</p><p><br></p><p>The requirements listed below are representative of the essential duties required of the Customer Service Representative: </p><p> </p><p>· Accurately enter and process orders, track order status, and expedite as necessary to ensure on time delivery.</p><p>· Service existing accounts by regularly communicating with specified contacts and checking with them for any potential needs, so as to build and maintain loyal customer relationships. </p><p>· Help establish new accounts by planning and organizing daily work schedule to allow for opportunity to call on past or prospective new customers for current or future needs.</p><p>· Responsible to ensure customer retention and growth through strong relationship management metrics.</p><p>· Present products effectively, up-sell and cross sell additional products as appropriate and generate referrals when possible.</p><p>· Interact daily with Regional Sales Managers (RSM’s) and sales representatives regarding customer opportunities, orders and issues.</p><p>· Follow up on lost business in an effort to reactivate dormant accounts.</p><p>· Qualify customer RFQ’s to ensure accurate cross-referencing, UOM and prospective package is ready for hand off to shipping department.</p><p>· Forwards quotations to customer as required.</p><p>· Completes initial lead follow up and communicates results to RSM, Marketing and appropriate management.</p><p>· Maintain customer information as needed for contacts, routing etc.</p><p>· Assist in business development activities i.e., direct mailings, samples and follow up calls.</p><p>· Quality is everyone’s responsibility.</p><p>· Other duties as assigned.</p><p><br></p><p><strong><em><u>For immediate consideration please call me directly Eric Lebow 508-205-2127 </u></em></strong></p>
<p>Robert Half's client is looking for a detail-oriented order entry clerk for a short term coverage within their Customer Service department!</p><p><br></p><p>Responsibilities include:</p><p>- Customer service</p><p>- Email correspondence</p><p>- Processing orders</p><p>- Order entry</p><p>- Collaborating with sales team and customers</p><p>- Ensuring timely delivery of orders</p><p>- ERP experience is a MUST! </p><p><br></p><p>Start Date: Asap!</p><p>Duration: ~ 3months</p><p>Hours: 8:30am-5pm | M-F</p><p>Work type: Remote</p><p>Pay Rate: $18-$21 (based on experience)</p><p><br></p><p>**If interested, APPLY now!</p>
<p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
We are looking for a skilled Help Desk/Desktop Support Analyst to provide high-quality technical assistance across multiple locations in Boston, Massachusetts. This long-term contract position requires a proactive, detail-oriented individual with strong expertise in Level 2 Desktop Support and a passion for delivering exceptional customer service. The role involves supporting both Mac and Windows environments, troubleshooting hardware and software issues, and ensuring smooth operation of IT systems.<br><br>Responsibilities:<br>• Deliver onsite IT support services three days a week at a pharmaceutical company and one day a week at another client location.<br>• Diagnose and resolve technical issues related to computers, networks, and software in Mac and Windows environments.<br>• Provide advanced troubleshooting and support for Office 365, Azure Active Directory, and Okta systems.<br>• Manage and resolve service desk tickets promptly, ensuring minimal disruption to users.<br>• Maintain and support printers, conference room technology, and audiovisual equipment.<br>• Collaborate effectively with team members to address IT challenges and improve system efficiency.<br>• Demonstrate a customer-centric approach while assisting users with technical issues.<br>• Ensure proper documentation of issues, solutions, and updates within the ticketing system.<br>• Stay updated on the latest AV and IT technologies to provide effective support.<br>• Organize and prioritize tasks to meet deadlines and client expectations.
<p><strong> </strong>We are looking for a dedicated Receptionist Lead/Front Office Coordinator to join our team on a contract basis in Boston, MA. In this contract role role, you will be a core asset in completing the following responsabilities: </p><p><br></p><p><strong><u>Job duties</u></strong> </p><p><em> Front Desk Guest Experience </em></p><p> - Ensure a professional welcoming and seamless guest experience at all times. </p><p> - Welcome visitors clients and guests manage visitor check-in building security requirements and access badges. </p><p> - Escort guests to meeting rooms and notify hosts of arrival. </p><p> - Understand client expectations and deliver consistent 5-star service. </p><p> - Respond to guest needs and requests promptly and professionally. </p><p> - Answer and direct calls manage messages and meeting room inquiries. </p><p> - Monitor reception inbox ensuring timely responses. </p><p><em> Meeting Hospitality Support </em></p><p> - Book meeting rooms accurately using approved systems ensure A/V room setup and food and beverage needs are captured. </p><p> - Assist with hospitality setup including beverages and food service. </p><p> - Coordinate internal and external catering as needed. </p><p><em> Office Operations Facilities Support </em></p><p> - Manage office supplies and kitchen inventory including weekly food orders. </p><p> - Manage incoming and outgoing mail packages and deliveries. </p><p> - Coordinate with building management and vendors cleaning maintenance IT. </p><p> - Coordinate equipment maintenance and vendor support escalate unresolved issues when needed. </p><p> - Maintain workplace tidiness and readiness across shared spaces. </p><p> - Support staff events team-building activities and onsite functions. </p><p><em> Budget and Invoice Support </em></p><p> - Manage office budgets and allocate invoicMes accurately to the correct Line of Business and opportunity numbers. </p><p> - Process invoices ensuring accurate coding. </p><p> - Review monthly budget reports to ensure spending compliance and proper allocation. </p><p><em> Onboarding Employee Support </em></p><p> - Assist with new-hire onboarding including desk setup...</p>
We are looking for a detail-oriented Bilingual Chinese Administrative Assistant to join our team in Boston, Massachusetts. In this long-term contract position, you will play a crucial role in supporting daily operations, ensuring smooth communication, and maintaining organizational efficiency. This opportunity is ideal for someone who thrives in a fast-paced environment while providing exceptional administrative support.<br><br>Responsibilities:<br>• Handle inbound and outbound calls with professionalism and efficiency.<br>• Deliver excellent customer service by addressing inquiries and resolving issues promptly.<br>• Perform accurate data entry to maintain up-to-date records and documentation.<br>• Coordinate email correspondence to ensure timely communication with clients and team members.<br>• Manage scheduling and appointment bookings to optimize workflow.<br>• Utilize Microsoft Office tools, including Word, Excel, PowerPoint, and Outlook, to complete administrative tasks.<br>• Assist in organizing and maintaining files for easy access and retrieval.<br>• Collaborate with team members to support various projects and initiatives.<br>• Ensure effective communication across languages to bridge gaps between English and Chinese speakers.
<p>Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift Position</p><p>Hours 11:00am-7:00pm - Multiple Openings </p><p><br></p><p>We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.</p><p>• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.</p><p>• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.</p><p>• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.</p><p>• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.</p><p>• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.</p><p>• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.</p><p>• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.</p><p>• Provide patient education materials and ensure all required documentation is completed promptly and correctly.</p>
<p>We are seeking an experienced <strong>Tax Specialist</strong> to support individual, fiduciary, and partnership tax preparation during a busy season workload. This role will focus heavily on preparing and reviewing <strong>1040s, 1041s, and K‑1s</strong>, and requires hands-on experience with <strong>ProSystem CCH or Axcess</strong>. The position is <strong>hybrid in downtown Boston</strong>.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and review <strong>individual (1040)</strong>, <strong>fiduciary (1041)</strong>, and <strong>K‑1</strong> tax returns</li><li>Assist with partnership and trust tax filings</li><li>Ensure timely and accurate tax compliance and documentation</li><li>Research tax issues and support the team with technical questions</li><li>Maintain organized workpapers and support audit requests as needed</li><li>Communicate with clients and internal teams regarding missing information or clarifications</li><li>Contribute to process improvements during peak tax cycles</li></ul><p><strong>Schedule & Location:</strong></p><ul><li><strong>Hybrid – Downtown Boston</strong> (2–3 days onsite per week)</li></ul>
We are looking for a detail-oriented Receptionist to join our team in Cambridge, Massachusetts. In this role, you will act as the first point of contact for visitors and provide essential administrative support to ensure smooth daily operations. This is a long-term contract position offering an excellent opportunity to grow within a dynamic and supportive environment.<br><br>Responsibilities:<br>• Greet visitors and ensure proper check-in procedures are followed, including issuing visitor badges.<br>• Serve as the primary contact for event guests, managing check-ins and providing assistance as needed.<br>• Create and manage work orders to support operational needs.<br>• Issue parking passes to visitors and employees in accordance with procedures.<br>• Answer and direct calls using a multi-line phone system, ensuring clear and effective communication.<br>• Organize and maintain files for easy access and retrieval.<br>• Schedule and coordinate appointments to support business activities.<br>• Handle email correspondence promptly and efficiently.<br>• Utilize Microsoft Office tools, including Word, Excel, and Outlook, to perform administrative tasks effectively.
We are looking for an experienced ERP/CRM Developer to support and enhance the Infor CloudSuite Industrial (SyteLine) system for our organization. This role involves managing technical aspects of the ERP system across existing sites and assisting with the implementation of new locations. You will collaborate with cross-functional teams to design, develop, and deploy solutions that align with business objectives. Please note, this is a contract to permanent position.<br><br>Responsibilities:<br>• Analyze business requirements to design and implement ERP system solutions that address functionality, performance, and security needs.<br>• Configure and customize the Infor CloudSuite Industrial (SyteLine) system to meet organizational goals.<br>• Develop and test technical solutions, including integrations, reporting tools, and data synchronization processes.<br>• Conduct system testing, including unit, integration, and user acceptance testing, to ensure solutions meet specifications.<br>• Provide Tier 3 support for ERP-related issues and troubleshoot complex system challenges to maintain optimal business operations.<br>• Create and maintain detailed documentation, including user guides and deployment packages.<br>• Perform regular system updates, patches, and monitoring to ensure data integrity and system reliability.<br>• Collaborate with team members and stakeholders to identify opportunities for system optimization and continuous improvement.<br>• Provide training and mentorship to users and technical staff to enhance system proficiency.<br>• Travel to company sites as needed to support ERP implementations and provide hands-on assistance.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Boston, Massachusetts. In this contract-to-permanent position, you will play a vital role in providing Tier 2 and Tier 3 support for a variety of applications, systems, and platforms. This is an exciting opportunity to work in a collaborative and growing environment where you can contribute to impactful technology initiatives and long-term organizational goals.<br><br>Responsibilities:<br>• Provide advanced Tier 2 and Tier 3 support for Windows desktop environments, including troubleshooting escalated issues.<br>• Support and maintain iManage, Office 365, Azure virtual desktop, and Windows 11 systems.<br>• Write and modify SQL queries to assist with data management and application functionality.<br>• Address service desk tickets related to log management, server capacity issues, disaster recovery validation, and other user concerns.<br>• Troubleshoot and resolve application issues for proprietary and industry-specific software.<br>• Collaborate with team members to ensure optimal system performance and user satisfaction.<br>• Assist in cloud migration projects and other upcoming technology initiatives.<br>• Provide attentive and timely customer service to end users, including lawyers and other staff members.<br>• Support backup and disaster recovery processes using tools like Zerto.<br>• Contribute to the organization’s technology growth by offering insights and solutions for future advancements.
We are looking for an entry-level Accountant to join our team in Burlington, Massachusetts. This Contract to permanent position offers a great opportunity to gain hands-on experience in accounts payable, vendor management, and general accounting tasks. The ideal candidate will demonstrate strong organizational skills, attention to detail, and a customer service mindset while contributing to the smooth operation of the accounting department.<br><br>Responsibilities:<br>• Review financial statements and coordinate with vendors to confirm all invoices are received and properly accounted for.<br>• Set up vendor profiles in the accounting system and ensure compliance with required documentation, including W-9 forms.<br>• Assist with weekly payment processing and contribute to small projects within the accounts payable department.<br>• Develop proficiency in accounting software and related tools to enhance task efficiency.<br>• Provide support to internal staff and external clients with professionalism and a collaborative attitude.<br>• Manage the accounts payable mailbox by responding to vendor inquiries and distributing invoices to appropriate team members.<br>• Monitor the travel mailbox and organize receipts for travel expense processing.<br>• Accurately process vendor invoices by assigning correct project codes and categories, while offering backup support to team members as needed.<br>• Address vendor and staff inquiries promptly, maintaining a strong focus on customer service.<br>• Assist in reviewing employee expense reports to ensure proper categorization and adequate documentation.
<p>Our client is a growing organization seeking a <strong>Cash Application Specialist</strong> to support their finance team by ensuring the accurate and timely application of customer payments and the overall integrity of accounts receivable. This role will focus on applying and reconciling daily cash receipts, researching and resolving unapplied or short-paid items, and maintaining accurate records within the ERP system. The specialist will also manage customer deductions and chargebacks, including researching validity, preparing dispute documentation, and partnering cross-functionally with Sales, Supply Chain, Trade Marketing, and Customer Service to drive timely resolution. In addition, the role will support account reconciliations, reporting, credit support, and month-end close activities, while analyzing trends and recommending process improvements in a fast-paced, growing environment.</p>
We are looking for an experienced Network Architect to join our team on a long-term contract basis. In this role, you will design and implement advanced network solutions, ensuring they meet organizational standards and support operational efficiency. Located in Worcester, Massachusetts, this position requires on-site collaboration three days a week.<br><br>Responsibilities:<br>• Develop and maintain network architecture that aligns with organizational goals and industry best practices.<br>• Translate high-level standards provided by the Architecture Review Board into actionable operational processes and automation.<br>• Lead and mentor technical teams, fostering skill development and knowledge sharing.<br>• Collaborate with stakeholders to ensure network solutions support business objectives and scalability.<br>• Implement security measures and protocols to safeguard network infrastructures.<br>• Optimize application architecture and API development to enhance system performance.<br>• Manage cloud-based platforms, including Amazon EC2, to support business operations.<br>• Integrate Identity and Access Management (IAM) solutions into network systems.<br>• Conduct regular assessments to ensure network reliability and compliance.<br>• Provide technical expertise during the deployment of Snowflake solutions.
We are looking for an Accounts Payable Clerk to join our team on a contract basis in New Bedford, Massachusetts. The ideal candidate will have experience in accounts payable processes and a strong ability to maintain accuracy while performing routine financial tasks. This role requires a dependable individual who is detail oriented, can adapt to various responsibilities, and provides excellent customer service.<br><br>Responsibilities:<br>• Manage accounts payable tasks, including invoice processing and coding.<br>• Scan and upload invoices into the system, ensuring accuracy and proper documentation.<br>• Confirm receipt of invoices and follow up as needed.<br>• Execute check runs to pay bills in a timely manner.<br>• Enter new vendor information into the system and maintain accurate records.<br>• Greet and acknowledge visitors and clients, maintaining a detail oriented and welcoming environment.<br>• Perform computer-based tasks to support daily operations.<br>• Report directly to the controller and follow established processes and procedures.<br>• Provide flexibility in handling a variety of duties as assigned.<br>• Ensure attention to detail in all aspects of accounts payable work.
<p>Position Summary</p><p><br></p><p>Our exclusive client, a national organization in the healthcare industry is seeking a detail-oriented Cash Application Specialist to join a growing finance team. This role is responsible for accurately applying customer payments, reconciling cash receipts, and ensuring the integrity of accounts receivable records. The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and understands how accurate cash posting supports overall financial operations.</p><p><br></p><p><br></p><p><br></p><p>For immediate consideration as a Cash Application Specialist, candidates can reach out directly to Thiago de Matos (508) 213-1192</p><p><br></p><p><br></p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Post daily customer payments (ACH, wire transfers, checks, credit cards, and lockbox transactions) to the appropriate customer accounts and invoices.</p><p>Review remittance information and research discrepancies to ensure accurate application of funds.</p><p>Reconcile bank deposits to the accounts receivable subledger and investigate variances.</p><p>Resolve unapplied cash, short payments, deductions, and overpayments in a timely manner.</p><p>Partner with Billing, Collections, and Customer Service teams to clarify payment details and resolve account issues.</p><p>Maintain accurate customer account balances to support effective collections and reporting.</p><p>Prepare daily and monthly cash posting reports and assist with AR aging analysis.</p><p>Support month-end close by ensuring all cash activity is recorded and reconciled.</p><p>Assist with audit requests and documentation related to cash receipts and AR transactions.</p><p>Identify opportunities to improve processes, accuracy, and efficiency within the cash application function.</p><p><br></p><p><br></p><p>Qualifications</p><p><br></p><p>Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred.</p><p>2+ years of experience in cash application, accounts receivable, or transactional accounting.</p><p>Strong understanding of AR processes and basic accounting principles.</p><p>Experience working with ERP systems (e.g., SAP, Oracle, NetSuite, Microsoft Dynamics, etc.).</p>
<p>We are looking for a detail-oriented Bilingual Mandarin or Cantonese Administrative Assistant to join our team in Boston, Massachusetts. In this long-term contract position, you will play a crucial role in supporting daily operations, ensuring smooth communication, and maintaining organizational efficiency. This opportunity is ideal for someone who thrives in a fast-paced environment while providing exceptional administrative support.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound and outbound calls with professionalism and efficiency.</p><p>• Deliver excellent customer service by addressing inquiries and resolving issues promptly.</p><p>• Perform accurate data entry to maintain up-to-date records and documentation.</p><p>• Coordinate email correspondence to ensure timely communication with clients and team members.</p><p>• Manage scheduling and appointment bookings to optimize workflow.</p><p>• Utilize Microsoft Office tools, including Word, Excel, PowerPoint, and Outlook, to complete administrative tasks.</p><p>• Assist in organizing and maintaining files for easy access and retrieval.</p><p>• Collaborate with team members to support various projects and initiatives.</p><p>• Ensure effective communication across languages to bridge gaps between English and Chinese speakers.</p>
<p>Senior Fund Accountant – Family Office</p><p>Overview:</p><p>A private family office is seeking a Senior Fund Accountant to support accounting, reporting, tax coordination, and cash management for its pooled investment vehicles (“the Funds”). This role partners closely with internal operations staff and external service providers to ensure accurate, timely financial and investor reporting.</p><p><br></p><p>Key Responsibilities:</p><p>-Manage daily accounting activities, including cash review and journal entries.</p><p>-Lead quarterly close processes, including valuation review, reconciliations, and investor reporting.</p><p>-Oversee preparation and review of audited financial statements and support annual audit activities.</p><p>-Coordinate tax compliance with external accounting partners.</p><p>-Review investment documentation and support general fund administration.</p><p>-Maintain investor transaction schedules and review materials for capital calls and distributions.</p><p>-Support all Fund‑related cash flow processing and perform regular cash reconciliations.</p><p>-Forecast liquidity needs and process stock distributions.</p><p>-Collaborate with Fund Accountants and treasury staff to streamline workflows.</p><p>-Leverage technology to improve processes and support new fund launches.</p><p>-Provide backup support on projects as needed.</p><p><br></p>
We are looking for a dedicated Commercial Insurance Account Manager to join our team in Yarmouth Port, Massachusetts. In this role, you will be responsible for managing client relationships, providing expert guidance on insurance coverage, and ensuring the seamless delivery of tailored risk solutions. This position is ideal for someone who is detail oriented, has strong communication skills, attention to detail, and a collaborative mindset, and is passionate about delivering top-tier client service.<br><br>Responsibilities:<br>• Guide clients through policy reviews, renewals, and new coverage options, helping them understand their risks and insurance solutions.<br>• Provide expert advice on policy terms, endorsements, and risk management strategies tailored to client needs.<br>• Process First Notices of Loss and assist clients in navigating claims procedures while advocating on their behalf.<br>• Foster strong relationships with carrier underwriters and ensure account placements align with their guidelines.<br>• Prepare and submit required documentation for policy issuance and binding.<br>• Analyze exposure data and develop pre-renewal strategies to ensure optimal coverage for clients.<br>• Market accounts to alternative carriers when necessary and present competitive quote options.<br>• Identify opportunities for cross-selling additional products and providing comprehensive insurance solutions.<br>• Issue certificates of insurance, binders, and endorsements while maintaining organized and compliant client records.<br>• Participate in agency-wide initiatives and support special projects as needed.
<p>Robert Half is working with a respected professional services firm in the Burlington, MA area seeking an Office Manager to join its team. This role is permanent and would be in office 5 days per week.</p><p><br></p><p>Our client is looking for an Office Manager to support administrative efforts across the office along with some general bookkeeping tasks. The desired candidate should have some light experience with billing and payroll, ideally with QuickBooks experience. Responsibilities will also include managing some of the company's social media, and LinkedIn presence. There will be some light HR tasks too.</p><p><br></p><p>For the right candidate our client is looking to offer a starting base salary around $70-80K. The benefits are competitive.</p><p><br></p><p>If interested and qualified please apply to this listing, or send your resume direct to Bill.Nichols@roberthalf. Thanks!</p>
