Position: Senior Field Information Technology Support Engineer<br><br>Job Description:<br>We are seeking a skilled and experienced Senior IT Engineer to join our team. The successful candidate will provide technical support and assistance to our clients on-site and remotely. The Senior Engineer will manage and design network environments, handle firewall and switch configurations, maintain phone systems, manage storage area networks, and support virtualized environments. Additionally, the candidate should possess expertise in cloud infrastructure management, Microsoft 365 administration, and supporting collaboration platforms such as Zoom Rooms and Teams Rooms.<br>Key Responsibilities:<br>• Travel to client sites regularly in MA and NH for technical support and assistance.<br>• Provide remote support for clients.<br>• Design, manage, and maintain diverse network environments.<br>• Configure and manage firewalls, primarily Meraki, Fortinet, and Palo Alto.<br>• Handle the configuration and management of switches, primarily HP/Aruba, Cisco, and Meraki.<br>• Manage wireless networks using Meraki and Ubiquiti technologies.<br>• Maintain and support phone systems, particularly 3CX and Avaya.<br>• Manage and maintain storage area networks, focusing on HPE and EqualLogic.<br>• Design, manage, and maintain VMware and Hyper-V environments.<br>• Oversee the management and administration of cloud infrastructure, primarily Azure and AWS.<br>• Manage and support Active Directory, both on-premises and Azure.<br>• Assist in migrating clients from on-premises to cloud infrastructure.<br>• Utilize PowerShell for automation and scripting tasks.<br>• Provide expertise in Windows Server administration.<br>• Deliver high-level support for Windows 10/11 environments.<br>• Offer essential support for Mac and Linux systems.<br>• Be familiar with Datto BCDR solutions.<br>• Microsoft 365 Administration.<br>• Support Zoom Rooms and Teams Rooms for collaboration purposes.<br>• Perform other job duties assigned by management.<br>Working Conditions:<br>Working conditions include office work and fieldwork if required. Candidates must usually deal with multiple tasks and queries at once. The ability to manage a workload and handle multiple tasks would be the key. The candidate will work out of the office, and one day from home.<br>Knowledge, Skills, and Abilities:<br>• Ability to travel to client sites regularly.<br>• Proficiency in providing remote technical support.<br>• Managed Services experience is preferred.<br>• Strong problem-solving skills and the ability to think creatively to find solutions.<br>• In-depth knowledge of managing and designing diverse network environments<br>• Knowledge of Kaseya RMM/PSA for remote monitoring and management
<p> Join a fast-paced team in an enterprise environment that thrives on smart architecture, secure systems, and zero downtime (well, almost zero). We believe networks should be fast, scalable, and—most importantly—not wake you up at 2 AM.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Design, implement, and maintain enterprise-grade network solutions using <strong>Juniper</strong> and <strong>Aruba</strong> gear.</li><li>Own the configuration and optimization of <strong>SD-WAN</strong>, <strong>BGP routing</strong>, and <strong>load balancers</strong> (we won’t say “rockstar,” but if the shoe fits…).</li><li>Collaborate with cross-functional teams to support secure and resilient connectivity across multiple sites and cloud environments.</li><li>Monitor, troubleshoot, and tune network performance because latency is not a lifestyle.</li><li>Document the heck out of everything (your future self will thank you).</li></ul><p><br></p><p><strong>Perks:</strong></p><ul><li>Competitive salary and benefits</li><li>Training and certification support</li><li>Cool coworkers who speak fluent CLI</li><li>Office snacks, remote flexibility, and zero tolerance for boring network diagrams</li></ul>
We are looking for a skilled Systems Administrator to join our team in Salem, New Hampshire. In this Contract to permanent position, you will manage and optimize the organization's technology infrastructure, ensuring its security, reliability, and performance. This role involves overseeing systems operations, implementing technology strategies, and providing advanced technical support to resolve complex issues efficiently.<br><br>Responsibilities:<br>• Manage and maintain the organization's technology infrastructure to ensure consistent performance and reliability.<br>• Monitor and enhance network security, data backup, and disaster recovery processes.<br>• Administer and optimize Microsoft 365 and Active Directory environments.<br>• Implement patch management solutions and system monitoring tools to maintain system health.<br>• Support and manage virtualization platforms, such as VMware, and Windows Server operating systems.<br>• Collaborate with leadership to develop and execute technology strategies that align with organizational goals.<br>• Serve as the primary escalation point for advanced IT issues, delivering expert troubleshooting and timely resolutions.<br>• Ensure compliance with best practices for security and system administration.<br>• Identify opportunities for operational improvements and technology upgrades.<br>• Provide guidance and mentorship to IT support staff to enhance team capabilities.
We are looking for a skilled AD Migration Engineer to join us on a short-term contract in Woburn, Massachusetts. In this role, you will take charge of migrating and consolidating Active Directory domains while ensuring security and operational continuity. This contract position offers an excellent opportunity to contribute to a high-impact project over a 2–3 month period.<br><br>Responsibilities:<br>• Analyze the current Active Directory infrastructure, including trust relationships and domain dependencies, to identify migration requirements.<br>• Develop a comprehensive migration strategy and decommissioning plan tailored to the organization's needs.<br>• Perform seamless migration of Active Directory objects such as users, groups, organizational units, and policies using advanced tools and scripting.<br>• Decommission the legacy domain and ensure its complete removal post-migration.<br>• Maintain system integrity, security, and access controls throughout the migration process.<br>• Create detailed documentation of configurations, processes, and changes to support future reference.<br>• Collaborate with internal IT teams to provide training and knowledge transfer for ongoing support.<br>• Troubleshoot and resolve issues related to replication, authentication, and domain services during the migration.<br>• Ensure compliance with best practices for Active Directory schema, roles, and services.
<p>We're seeking a Data Engineer to design, build, and optimize data pipelines supporting advanced analytics, AI, and machine learning initiatives for a client in Watertown, MA. This role combines technical expertise with collaboration across IT and business teams to deliver scalable, secure, and impactful data solutions. This role is onsite 4 days a week in Watertown. </p><p><strong>Responsibilities</strong></p><ul><li>Develop and manage data pipelines using Python, SQL Server, Snowflake, and Azure Data Factory.</li><li>Optimize T-SQL code and database structures for performance and reliability.</li><li>Integrate analytics and machine learning outputs into business workflows.</li><li>Ensure compliance with data governance and security standards.</li><li>Collaborate with stakeholders to refine requirements and deliver solutions.</li><li>Support BI tools such as Power BI, Tableau, and SQL Server BI stack.</li></ul><p><br></p>
We are looking for an experienced Principal Solutions Architect III to join our team in Providence, Rhode Island. In this role, you will work closely with our Cloud Engineering and Cybersecurity teams to design and implement secure cloud architectures while ensuring compliance with industry standards. This is a long-term contract position that requires on-site presence three days per week to collaborate effectively with team members. If you have a passion for cloud security and a proven track record in cloud platform engineering, we encourage you to apply.<br><br>Responsibilities:<br>• Design and implement secure cloud architectures across platforms, including Azure and other cloud service providers.<br>• Conduct regular security assessments to ensure compliance with relevant frameworks and regulations.<br>• Lead incident response efforts for cloud environments and participate in tabletop exercises.<br>• Collaborate with development and DevOps teams to promote secure coding and operational best practices.<br>• Oversee user access and privileged account management to ensure alignment with industry standards.<br>• Develop and enforce cloud security policies, standards, and procedures in collaboration with internal teams.<br>• Perform comprehensive security reviews of cloud architectures, infrastructure, and applications to identify risks and implement mitigation strategies.<br>• Manage container security technologies and ensure their effective integration within the cloud environment.<br>• Act as a subject matter expert on cloud security, advising on best practices, emerging technologies, and evolving threats.<br>• Provide mentorship and guidance to team members with less experience to foster growth and development.
We are looking for a highly experienced Principal Solutions Architect III to join our team in Providence, Rhode Island. In this role, you will lead the design and implementation of data security frameworks, focusing on safeguarding data across its lifecycle within a hybrid work environment. This long-term contract position offers an exciting opportunity to work on cutting-edge technologies such as AI-driven data security practices, encryption for data pipelines, and modern compliance tools.<br><br>Responsibilities:<br>Develop and manage data protection strategies for structured, semi-structured, and unstructured data, ensuring alignment with legal, regulatory, and business requirements.<br>Oversee the deployment and configuration of Azure Purview for data classification and insider risk management policies.<br>Lead the secure implementation of AI data pipelines, vector databases, and other advanced technologies, exploring methods such as fully homomorphic encryption and differential privacy.<br>Create and execute plans for legacy data de-duplication, archiving, and migration, optimizing lifecycle policies and addressing long-term retention risks.<br>Provide guidance to product teams and AI/ML engineers by developing security patterns, conducting threat modeling, and authoring operational playbooks.<br>Evaluate and integrate external tools for data discovery, monitoring, and tokenization, driving automation for classification and response.<br>Define strategies and architecture for secure data handling and implement data incident protocols and response playbooks.<br>Collaborate with cross-functional teams, including Security Engineering, Data Governance, Cloud Operations, and AI/ML teams, to ensure comprehensive data security.<br>Conduct regular assessments and updates to the data protection framework to address evolving cybersecurity threats and compliance standards.<br>Ensure all work complies with organizational policies, standards, and cybersecurity best practices.
<p>We are looking for an experienced consultant with specialized expertise in jBase to join our team on a contract basis. This role involves evaluating and documenting existing database systems while providing strategic recommendations for future modernization. </p><p><br></p><p>Responsibilities:</p><p>• Analyze and evaluate the current jBase database system to identify areas for improvement and optimization.</p><p>• Develop detailed documentation of system architecture, workflows, and configurations to ensure knowledge preservation.</p><p>• Assess potential risks, technical debt, and pain points within the existing database environment.</p><p>• Recommend actionable strategies for system modernization and overall improvements.</p><p>• Collaborate with stakeholders to understand system challenges and utilization patterns.</p><p>• Create comprehensive knowledge transfer materials to support team transitions and continuity.</p><p>• Explore opportunities for future modernization or migration projects based on organizational needs.</p><p>• Provide technical insights and support to ensure the smooth operation of the jBase system during the contract period.</p><p>• Work closely with cross-functional teams to align technical solutions with business objectives.</p>
