We are looking for a motivated Sales Assistant to support day-to-day sales activities in Acton, Massachusetts. This role is ideal for someone who enjoys connecting with customers, maintaining organized sales processes, and helping drive revenue through responsive communication. The successful candidate will contribute to both incoming and proactive sales efforts while partnering closely with the broader team to deliver a positive customer experience.<br><br>Responsibilities:<br>• Respond to customer inquiries promptly and provide helpful information about products, services, and sales options.<br>• Support the sales cycle by preparing quotes, tracking follow-ups, and keeping records accurate and up to date.<br>• Reach out to prospective customers through outbound communication to identify interest and create new sales opportunities.<br>• Assist with inbound sales interactions by qualifying needs and directing customers toward appropriate solutions.<br>• Coordinate with internal team members to ensure timely handling of orders, requests, and customer concerns.<br>• Maintain organized sales documentation and activity logs to support reporting and pipeline visibility.<br>• Help strengthen client relationships through clear, attentive communication and consistent follow-through.
We are looking for a Sales Administrator to support daily sales operations and provide responsive assistance to customers and internal team members. This Long-term Contract position is ideal for someone who is organized, communicative, and comfortable handling inbound inquiries while keeping administrative activities on track. The role will involve coordinating sales-related tasks, maintaining accurate records, and helping ensure smooth communication across the team.<br><br>Responsibilities:<br>• Respond to incoming customer calls and inquiries in a thorough and timely manner, directing requests to the appropriate team members when needed.<br>• Provide administrative support for sales activities, including preparing documents, updating records, and tracking follow-up items.<br>• Maintain accurate information within Salesforce and other company systems to support sales operations and reporting.<br>• Coordinate communication between sales staff and internal teams to help keep priorities, updates, and customer needs aligned.<br>• Assist with organizing schedules, correspondence, and general office tasks that contribute to efficient sales support.<br>• Monitor open requests and follow through on pending actions to help ensure timely resolution and strong service delivery.
<p>We are looking for a Sales Support Manager to lead day-to-day support operations that strengthen retail sales execution and improve service for customers and internal teams in the Framingham, Massachusetts area. This role oversees a small support team, coordinates closely with sales partners, and helps keep pricing, item information, forecasts, and customer-facing materials organized and accurate. The ideal candidate brings leadership experience, strong communication skills, and a background in sales support within consumer products, brokerage, or specialty food environments.</p><p><br></p><p>Responsibilities:</p><p>• Guide and coach a team of sales support professionals, setting priorities and promoting consistent, high-quality execution.</p><p>• Work closely with the sales organization to align operational support with customer goals, promotional plans, and revenue objectives.</p><p>• Refine and manage core support activities such as deductions, rebate tracking, demand forecasting, item onboarding, and customer portal administration.</p><p>• Assemble customer presentations, coordinate product sample requests, and prepare materials that help the sales team present effectively.</p><p>• Oversee pricing updates, product record changes, and outbound communications to ensure customers receive timely and accurate information.</p><p>• Maintain dependable customer, manufacturer, and product data across business systems to support reporting and daily operations.</p><p>• Balance requests from clients, customers, and internal departments while keeping deadlines on track in a fast-moving business setting.</p><p>• Monitor support workflows and identify opportunities to improve efficiency, accuracy, and responsiveness across the team.</p><p><br></p><p><strong><em><u>For immediate consideration, please call me directly 508-205-2127 Eric Lebow</u></em></strong></p>
<p>Robert Half is working with a respected manufacturing client in the Burlington area seeking a Sales Support Coordinator to join its team. This is a permanent role, reporting into a Senior Manager, supporting a team of established sales representatives. This opportunity blends client support responsibilities and internal sales support functions. The work is fast-paced while also requiring attention to detail.</p><p><br></p><p>The desired Sales Support Coordinator should have at least 3 years of professional experience and above average customer service skills. Top notch technical skills are required. Prior B2B industry experience is preferred. A degree is preferred, not required.</p><p><br></p><p>The culture here is fantastic and this employer is consistently voted a top place to work.</p><p><br></p><p>For the right experience our client is offering a starting base salary up to $80,000 + bonus. The benefits are competitive.</p><p><br></p><p>If interested and qualified please apply to this listing ASAP, or email Bill.Nichols@roberthalf directly with an updated resume. Thanks!</p>
<p><br></p><p>Robert Half is partnered with a rapidly growing manufacturing company in the Andover, MA area in need of a Financial Sales Operations Specialist. This is a contract position, that has a chance of going permanent for the right fit. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Process and manage customer purchase orders with a high level of accuracy and urgency</li><li>Prioritize incoming requests to meet tight turnaround expectations</li><li>Communicate regularly with internal sales teams to support order fulfillment</li><li>Maintain and update order data in Salesforce and Excel</li></ul>
<p>We are looking for an Inside Sales Client Support specialist to join our team in Massachusetts. This position serves as a key connection point for customers, sales partners, and internal teams, helping ensure orders, quotes, and service requests are handled accurately and on time. The ideal candidate brings strong customer service experience in a business-to-business setting, excellent attention to detail, and the ability to manage multiple priorities while maintaining a high standard of communication.</p><p><br></p><p>Responsibilities:</p><p>• Manage day-to-day communication with customers, prospects, and sales representatives by responding to questions, resolving order-related concerns, and providing timely updates on service issues.</p><p>• Enter purchase orders into the company system promptly, review submitted information for completeness, and escalate discrepancies that could delay processing.</p><p>• Evaluate customer orders and related terms carefully to confirm requirements can be fulfilled before finalizing transactions, partnering with internal teams when clarification is needed.</p><p>• Prepare and update quotations, sales orders, and order revisions while maintaining a high level of accuracy and responsiveness.</p><p>• Maintain organized records of customer interactions, requests, and supporting documents in accordance with established document retention practices.</p><p>• Coordinate delivery activity by creating shipment records, supporting order fulfillment, and notifying customers of schedule changes such as delays or early releases.</p><p>• Work closely with sales representatives and pricing partners to support changes in volume, delivery commitments, rebate programs, and other account needs.</p><p>• Contribute to on-time delivery performance by tracking order progress, addressing issues quickly, and helping align customer expectations with operational capabilities.</p><p><br></p><p><strong><em><u>**For immediate consideration, please call me directly. Eric Lebow 508-205-2127 **</u></em></strong></p>
Join the Robert Half Permanent Placement team as a Boston based (3x per week in the Boston office) permanent Full Desk IT Recruiter, where you’ll be a key player in our mission to connect top-tier IT professionals with Boston-based businesses. This is a full desk recruiting role that combines sourcing and recruiting IT talent with client-facing sales responsibilities. The ideal candidate thrives in a fast-paced, hybrid work environment, enjoys building relationships, and brings a passion for finding solutions for both candidates and clients. <br> Responsibilities: As an Full Desk Technology Recruiter, you will: Talent Acquisition & Recruitment (50% of role): Source Candidates: Identify and attract highly skilled IT professionals using job boards, detail oriented networks, referrals, and Robert Half’s proprietary tools Candidate Engagement: Assess candidates' technical skills, experience, and cultural fit through interviews and skill evaluations. Support Candidate Lifecycle: Guide candidates through the interview process, negotiate offers, and ensure a smooth hiring experience Build Talent Pipelines: Maintain relationships with IT professionals to ensure a strong talent pool for client needs. Business Development & Client Sales (50% of role): Client Acquisition: Identify potential clients through outbound sales calls, meetings, and networking events. Build relationships with hiring managers, HR teams, and leadership to understand their hiring needs. Job Order Fulfillment: Develop detailed job descriptions with clients and propose recruitment strategies to fill their open roles quickly and efficiently. Account Management: Serve as a trusted advisor to your client portfolio, helping them solve workforce challenges with Robert Half’s IT staffing solutions
We are looking for an organized Account Executive to support client-facing administrative and sales coordination activities in West Warwick, Rhode Island. This Long-term Contract position is ideal for someone who communicates confidently, manages multiple priorities effectively, and maintains accuracy while handling fast-moving client requests. The role focuses on presentation support, order coordination, sample tracking, item setup, and cross-functional communication to help ensure timely and accurate service for customers and internal teams.<br><br>Responsibilities:<br>• Prepare presentation materials, organize product samples, and assemble presentation books or visual tools for client meetings.<br>• Respond to client and store-related requests promptly, providing accurate information and dependable follow-up on open items.<br>• Complete vendor onboarding documents, customer order forms, and internal item setup records with careful attention to detail.<br>• Coordinate the distribution and tracking of pre-production and production samples based on customer requirements and timelines.<br>• Communicate product approvals, revisions, and rejections to internal partners so teams can act on current client direction.<br>• Maintain item information in client systems or spreadsheets and verify that all submitted data is complete and accurate.<br>• Review incoming orders for correctness, confirm key shipping and cancellation details, and ensure distribution teams are informed of order activity.<br>• Monitor order progress with internal contacts and update the sales team on changes, delays, or other issues that may affect delivery.<br>• Support additional administrative and sales coordination tasks as business needs evolve.
<p>We are looking for a Receptionist in Woburn:</p><p><br></p><p>DIRECT HIRE POSITION.</p><p><br></p><p>Hours: 8am-5pm, Monday - Friday</p><p>In office</p><p>Pay - $23-25/hr.</p><p>Industry: Construction</p>
Join the Robert Half Permanent Placement team as a Boston based (3x per week in the Boston office) permanent Full Desk IT Recruiter, where you’ll be a key player in our mission to connect top-tier IT professionals with Boston-based businesses. This is a full desk recruiting role that combines sourcing and recruiting IT talent with client-facing sales responsibilities. The ideal candidate thrives in a fast-paced, hybrid work environment, enjoys building relationships, and brings a passion for finding solutions for both candidates and clients. <br> Responsibilities: Talent Acquisition & Recruitment (50% of role): Source Candidates: Identify and attract highly skilled IT professionals using job boards, detail oriented networks, referrals, and Robert Half’s proprietary tools Candidate Engagement: Assess candidates' technical skills, experience, and cultural fit through interviews and skill evaluations. Support Candidate Lifecycle: Guide candidates through the interview process, negotiate offers, and ensure a smooth hiring experience Build Talent Pipelines: Maintain relationships with IT professionals to ensure a strong talent pool for client needs. <br> Business Development & Client Sales (50% of role): Client Acquisition: Identify potential clients through outbound sales calls, meetings, and networking events. Build relationships with hiring managers, HR teams, and leadership to understand their hiring needs. Job Order Fulfillment: Develop detailed job descriptions with clients and propose recruitment strategies to fill their open roles quickly and efficiently. Account Management: Serve as a trusted advisor to your client portfolio, helping them solve workforce challenges with Robert Half’s IT staffing solutions
<p>Robert Half's marketing & creative is seeking a part-time B2B Product Copywriter for a 7-month contract in the Greater Boston area. This is a remote, 20-hour-per-week opportunity; candidates must be willing and able to work eastern (ET) hours. The Copywriter will support upcoming product launches, growth initiatives, and sales enablement efforts. This role is ideal for a writer with a strong product marketing background who can shape clear, compelling messaging that helps sales and marketing teams communicate product value and drive adoption.</p><p><br></p><p>Key Responsibilities</p><ul><li>Write and refine product‑focused copy that clearly communicates features, benefits, and value propositions</li><li>Support product launches with messaging, positioning, and campaign copy</li><li>Develop sales enablement content, including one‑pagers, case studies, pitch decks, and email sequences</li><li>Create conversion‑driven copy for landing pages, websites, paid media, and lifecycle campaigns</li><li>Partner closely with product marketing, growth, and sales stakeholders to shape product messaging frameworks</li><li>Adapt copy across channels while maintaining consistent voice and positioning</li></ul>
<p>We are looking for a dedicated and customer-oriented Senior Banking Specialist to join our team in Billerica, Massachusetts. In this role, you will play a vital part in providing exceptional financial services, assisting customers with their banking needs, and ensuring smooth branch operations. This position offers a collaborative environment with opportunities for growth and competitive compensation.</p><p><br></p><p>Responsibilities:</p><p>• Deliver excellent customer service by addressing individual financial needs and recommending suitable banking solutions.</p><p>• Process various transactions, including deposits, withdrawals, check cashing, and account inquiries, with accuracy and efficiency.</p><p>• Assist in the training and mentorship of branch staff to promote teamwork and enhance overall performance.</p><p>• Open new customer accounts, support existing customers with digital banking tools, and assist in loan application processes.</p><p>• Ensure adherence to banking regulations, organizational policies, and security protocols.</p><p>• Contribute to achieving sales and performance targets through proactive engagement and service.</p><p>• Participate in community events and outreach programs to strengthen the bank's local presence.</p>
Summary: Develops and prepares company budgeting, financial planning, controls, accounting and reporting policies and practices. Analyzes financial results and provides management with an understanding of the company’s financial performance and the financial effect of business plans and strategies<br><br>Duties and Responsibilities: <br>• Manage all accounting operations including Billing, A/R, A/P, GL, Inventory/Cost Accounting and Revenue Recognition<br>• Day to day management of the accounting team with strong leadership qualities and providing development opportunities <br>• Oversee month-end closing and preparation of monthly financial statements<br>• Ensure proper accounting in accordance with U.S. Generally Accepted Accounting Principles<br>• Coordinate and manage year end financial audit and federal and state tax return prep<br>• Ensure quality control over financial transactions and financial reporting<br>• Manage and support all functions of the annual budgeting process covering all accounts within the income statement and balance sheet<br>• Prepare monthly and annual cash flows and financial forecasts <br>• Provide proactive and anticipated in depth financial analysis as needed with explanations to management with recommended actions<br>• Work cross functionally across all levels of the company to monitor budgets and support in meeting all departmental goals<br>• Ensure timely and accurate reporting and payments to all tax authorities<br>• Manage compliance and monitoring of economic nexus in all states for sales and use tax collection, remittance, and filing. Register with new states as needed. <br>• Prepare board and corporate level KPI and financial reporting<br>• Assist in the annual administration and structures of sales commission plans as it aligns with annual sales plan. Prepare mid-year commission statements and calculations for payroll processing. <br>• Manage compliance and regulatory reporting such as state annual reports & government required surveys<br>• Develop and document business processes and accounting policies to maintain and strengthen internal controls<br>• Oversees accurate payroll processing and other HR functions as needed<br>• Support daily responsibilities of the accounting team<br><br>Education/Experience: <br>• 5-10 years of accounting experience within the manufacturing industry<br>• Strong cost accounting background<br>Experience managing a team<br>Bachelors degree required
We are offering an exciting opportunity for an Associate in Needham, Massachusetts, United States. This role is within the legal industry, focusing primarily on Estate Law and Planning. The successful candidate will be interacting with clients, providing support and guidance in matters related to Probate & Estate Administration, Estate Planning, and Revocable Trusts. <br><br>Responsibilities:<br><br>• Provide excellent customer service, ensuring beneficial interactions with all clients<br>• Show a strong understanding and application of Estate Law in day-to-day responsibilities<br>• Display a thorough knowledge of estate planning procedures and regulations<br>• Be adept at handling matters related to Probate & Estate Administration<br>• Exhibit comprehensive knowledge of Revocable Trusts<br>• Demonstrate experience with state and federal tax returns<br>• Possess proficiency in using word processing and spreadsheet tools effectively.
We are looking for a real estate attorney to join our practice in Walpole, Massachusetts and support a fast-moving caseload involving both commercial and residential matters. This position is ideal for someone who combines sound judgment with strong drafting ability, careful document review, and a client-centered approach. The role offers broad exposure to conveyancing, due diligence, probate-related matters, and related real estate transactions while working closely with attorneys, paralegals, and clients.<br><br>Responsibilities:<br>• Advise clients on residential and commercial real estate matters, including purchases, sales, leasing arrangements, and related transactions.<br>• Prepare, analyze, and revise contracts, deeds, closing documents, and other legal instruments connected to property transfers.<br>• Manage buyer-side and seller-side conveyancing from initial review through closing while keeping matters on schedule and compliant with applicable law.<br>• Perform due diligence by examining titles, transaction records, and supporting materials to identify legal or transactional risks.<br>• Represent client interests during negotiations by clarifying terms, resolving issues, and helping structure practical legal solutions.<br>• Provide guidance on probate and estate-related real estate matters, including court filings and client representation when needed.<br>• Conduct legal research on statutes, regulations, and case law to support transaction strategy and legal recommendations.<br>• Maintain accurate, well-organized files and correspondence to support efficient case management and reliable client service.<br>• Offer day-to-day legal support to firm leadership and help guide support staff through transactional workflows and best practices.
<p>Our client, a successful full-service law firm, is seeking a Real Estate Paralegal to join their team. This position supports attorneys with a broad range of property matters, including both commercial and residential transactions, in a fast-moving practice environment. The ideal candidate is highly organized, attentive to detail, and able to coordinate multiple files while helping move matters efficiently from initial documentation through closing.</p><p><br></p><p><strong>Location: </strong>Cranston, RI </p><p><strong>Schedule:</strong> In Office, M-F </p><p><strong>Salary: </strong>$65,000 - $85,000 (DOE)</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Assist attorneys with all phases of commercial and residential real estate transactions, including purchases, sales, and financing matters</li><li>Prepare, review, and manage transactional documents such as purchase and sale agreements, closing documents, and loan packages</li><li>Coordinate and facilitate real estate closings from contract through post-closing</li><li>Conduct title review and assist with title insurance matters, including resolving title issues</li><li>Order and review title reports, surveys, and municipal lien certificates</li><li>Communicate with clients, lenders, brokers, and other parties to ensure smooth transaction flow</li><li>Track key deadlines and ensure compliance with contractual obligations</li><li>Prepare settlement statements and closing disclosures</li><li>Assist with post-closing matters, including recording documents and file management</li><li>Support attorneys in handling complex transactions, including mixed-use developments, short sales, and REO transactions</li></ul>
<p>We are looking for an experienced Operations Manager to lead and optimize supply chain processes for our organization in Shrewsbury, Massachusetts. This role is essential for ensuring operational excellence, maintaining compliance with industry standards, and driving the efficiency of manufacturing and logistics activities. The ideal candidate will have a strong background in supply chain management, logistics, and operational leadership.</p><p><br></p><p>Responsibilities:</p><p>• Ensure compliance with quality standards, including ISO 13485 and other applicable international regulations.</p><p>• Collaborate with sales and marketing teams to support and achieve sales objectives.</p><p>• Manage relationships with contract manufacturers and suppliers to ensure performance and quality.</p><p>• Create and sustain an efficient and compliant supply chain.</p><p>• Coordinate the installation, maintenance, and repair of equipment at customer sites, working with internal teams and third-party vendors.</p><p>• Develop and maintain organizational structures that align with compliance and quality standards.</p><p>• Identify, recommend, and implement new technologies, procedures, and systems to improve operational efficiency.</p><p>• Oversee project planning, budgeting, and cost control to align with company objectives.</p><p>• Monitor warehouse operations, including receiving, inventory management, and order fulfillment.</p><p>• Recruit, train, and onboard staff to support operational growth and excellence.</p>
<p>Robert Half’s marketing & creative is seeking a Marketing Coordinator for a 7‑month contract opportunity in the Greater Boston area. This is a remote, 35 – 40 hour-per-week opportunity; candidates must be willing and able to work eastern (ET) hours. The Marketing Coordinator will support ongoing marketing initiatives, sales enablement efforts, and the development of compliant, customer‑facing content for a highly regulated organization. This role is ideal for a detail‑oriented marketer who can balance accuracy, collaboration, and light creative execution in a fast‑paced environment.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Support cross‑channel marketing initiatives by managing timelines, deliverables, and approvals during high‑volume work periods</li><li>Coordinate marketing requests, workflows, and asset reviews </li><li>Develop, edit, and maintain regulated marketing content</li><li>Partner with internal stakeholders to create and update materials that support client‑facing teams</li><li>Assist with the creation, coordination, and trafficking of digital and creative assets</li><li>Ensure all materials meet compliance requirements, regulatory standards, and internal brand guidelines</li><li>Collaborate cross‑functionally with marketing, compliance, sales, and project management teams</li></ul><p> </p>
We are looking for a Staff Accountant to join a growing team on a Long-term Contract basis. This position is well suited for an accounting specialist who brings strong expertise in receivables, advanced Excel capabilities, and solid general ledger knowledge. The role will support daily accounting operations, partner with internal and external stakeholders, and contribute to financial accuracy in a manufacturing-focused environment.<br><br>Responsibilities:<br>• Prepare customer invoices, process billing activities, and apply incoming payments accurately to maintain timely accounts receivable records.<br>• Support revenue-related accounting tasks and help ensure transactions are recorded completely and correctly.<br>• Partner with the Accounting Manager on month-end close activities, including journal entries, reconciliations, and account analysis.<br>• Handle day-to-day accounts receivable and accounts payable processing while providing broader support across the general ledger.<br>• Perform bank, cash, balance sheet, and other account reconciliations to strengthen financial accuracy and control.<br>• Review inventory and manufacturing-related costs, helping assess product margins and identify cost trends.<br>• Conduct variance analysis and provide documentation and assistance during audit-related requests.<br>• Work closely with sales teams, customers, and international business partners to resolve billing and accounting questions effectively.
<p>We are looking for an experienced Senior Accountant to join our team on a contract-to-permanent basis in Easton, Massachusetts. This role is ideal for someone with strong attention to detail, skilled in managing accounting functions, reconciling accounts, and ensuring accurate financial reporting. If you have a strong command of QuickBooks Enterprise and a proven ability to handle both routine and complex accounting tasks, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Oversee accounts payable and receivable processes to ensure timely and accurate recording of transactions.</p><p>• Reconcile credit card statements and bank accounts to maintain financial accuracy.</p><p>• Prepare and post journal entries while maintaining the integrity of the general ledger.</p><p>• Support month-end close activities, including account reconciliations and financial statement preparation.</p><p>• Manage sales tax reporting and ensure compliance with applicable regulations.</p><p>• Utilize QuickBooks Enterprise to manage financial data and generate reports.</p><p>• Assist in identifying and resolving discrepancies in financial records.</p><p>• Collaborate with team members to improve and streamline accounting processes.</p><p>• Provide support for audits and other financial reviews as needed.</p>
We are looking for a highly skilled Senior Tax specialist to join a boutique wealth management firm located in Beverly, Massachusetts. This position requires expertise in tax compliance and planning for high-net-worth individuals and trusts, and offers the opportunity to work closely with clients and internal teams to deliver exceptional financial solutions. This is a fully on-site role that demands a strong background in tax preparation and fiduciary returns.<br><br>Responsibilities:<br>• Prepare and review federal and state tax returns for individuals and trusts with precision and efficiency.<br>• Oversee the collection and organization of client data, ensuring the accuracy of workpapers and filings during tax season.<br>• Develop comprehensive tax projections and schedules for estimated payments.<br>• Provide proactive tax planning services, address client tax notices, and handle extended returns.<br>• Collaborate with internal teams and maintain direct communication with clients to ensure seamless service delivery.<br>• Utilize tax software to streamline processes and ensure compliance with regulatory standards.<br>• Stay informed on changes in tax laws to provide clients with the most current advice.<br>• Manage fiduciary income tax returns for trusts and estates with thorough attention to detail.<br>• Conduct reviews of sales and use tax filings to ensure accuracy and compliance.
<p>We are looking for a detail-oriented Merchandising Assistant to join our Licensing Group in Stratham, NH. This is a Contract position where you will play a vital role in supporting product development, lifecycle management, and merchandising operations. The role involves collaborating with cross-functional teams to ensure accurate documentation, effective communication, and seamless execution of merchandising tasks.</p><p><br></p><p>Your responsibilities will be:</p><p><br></p><p>· Creating and maintaining detailed and accurate product line information in PLM as well as other milestone documents including internal development/VLP costing and pre-sample/sales sample discrepancy reports</p><p><br></p><p>· Organizing tracking and archiving samples on a seasonal basis for team use and for all milestone meetings including maintaining the team's section of the seasonal Merch Lab</p><p><br></p><p>· Preparing product tools for milestone meetings organizing physical product and preparing presentation boards etc.</p><p><br></p><p>· Ensuring accurate data is provided for packaging labels gathering necessary product validating images and text updating Line Plans as needed</p><p><br></p><p>· Communicating with Regional Merchandising Team and Planning/Operations to action any changes to the product line information as necessary</p><p><br></p><p>· Entering supply orders samples orders and liaising with legal finance sales planning and marketing on behalf of the team to address questions or issues.</p>
<p>We are looking for a customer-focused Contact Call Center Representative (5+ years of experience could be more lead or supervisor level) to support clients and internal branch teams. In this role, you will handle a mix of inbound and outbound communications, resolve account-related concerns, and deliver knowledgeable guidance on consumer banking products and services. The ideal candidate brings strong judgment, clear communication, and the ability to stay organized in a high-volume environment while maintaining service quality and customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming and outgoing customer calls while delivering detail-oriented service that supports satisfaction, retention, and sales goals.</p><p>• Provide day-to-day assistance to branch employees through the branch support line, including help with system navigation, procedural questions, online banking resources, and approval follow-up.</p><p>• Investigate customer concerns thoroughly and take timely action to resolve issues, escalating complex matters when appropriate.</p><p>• Maintain up-to-date knowledge of deposit accounts, transaction services, internal procedures, and applicable regulatory guidelines to ensure accurate support.</p><p>• Identify opportunities to recommend relevant consumer banking products and services based on customer needs and current promotional initiatives.</p><p>• Meet established performance expectations for quality assurance, service levels, accuracy, and cross-selling results in a fast-paced call center setting.</p><p>• Support additional service operations by providing teller or switchboard coverage when business needs require it.</p><p>• Use active listening and thoughtful questioning to understand customer concerns, address objections, and guide conversations toward effective solutions.</p><p><br></p><p><strong><em><u>For immediate consideration, Please call me directly 508-205-2127 Eric Lebow </u></em></strong></p>
<p>We are looking for a detail-oriented Warehouse Operator Assoc to support inventory accuracy and daily warehouse operations in Westborough, Massachusetts. This position plays a key role in coordinating product movement, maintaining organized storage practices, and helping ensure efficient logistics across the facility. The ideal candidate will work cross-functionally with operations, quality, regulatory, and commercial teams to improve processes, uphold compliance standards, and support reliable inventory control.</p><p><br></p><p>Responsibilities:</p><p>• Review operational data to identify patterns, support planning efforts, and recommend practical improvements that strengthen warehouse performance.</p><p>• Oversee receiving, storage, inventory handling, and shipment activities while helping maintain consistent procedures for product flow and equipment use.</p><p>• Evaluate workflows, space usage, and equipment placement to recommend and implement adjustments that improve efficiency and productivity.</p><p>• Support a safe workplace by following established procedures, reinforcing compliance expectations, and adhering to applicable regulatory requirements.</p><p>• Coordinate with external suppliers and service partners to maintain strong working relationships and monitor service quality, pricing, and rebate activity.</p><p>• Partner with quality assurance and regulatory teams to apply operational policies and ensure warehouse practices remain aligned with compliance standards.</p><p>• Collaborate with sales, marketing, and service teams to support process execution and provide operational assistance when needed.</p><p>• Manage inventory logistics, including procurement support, incoming material inspection, shipment coordination, and routine inventory counts and audits.</p>
<p>We are looking for an Product Analyst to support a growing product initiative focused on improving pre-sales decision-making and helping the business secure new opportunities. This Long-term Contract position is based in Boston, Massachusetts, and will partner closely with product leadership, technical teams, and business stakeholders to shape requirements for an AI-driven solution in its early stages. The person in this role will turn business needs into clear delivery plans, contribute to testing and refinement, and help guide cross-functional work across CRM and cloud-based platforms.</p><p><br></p><p>Responsibilities:</p><p>• Translate commercial and operational needs into well-defined user stories, functional details, and actionable requirements for development teams.</p><p>• Work closely with product managers, product owners, engineers, QA professionals, and UX partners to move features from concept through validation.</p><p>• Support an emerging AI-enabled risk assessment product by helping define how it connects with Dynamics and related business platforms.</p><p>• Maintain and refine work items in project and product management tools, ensuring stories, acceptance criteria, and priorities are clearly documented.</p><p>• Participate in testing activities, including user acceptance support and quality review, to confirm solutions meet business expectations.</p><p>• Facilitate collaboration across cross-functional teams and contribute to discussions with stakeholders when business input or alignment is needed.</p><p>• Help break down complex business challenges into technical requirements that can be efficiently executed within the software development lifecycle.</p><p>• Contribute to cloud-connected solution planning involving platforms such as Microsoft Azure, AWS, or Google Cloud, depending on project needs.</p><p>• Support integration-oriented workstreams, including event-driven or real-time data flow concepts, where product changes must be reflected across connected systems promptl</p>