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6 results for Records Specialist in Boston, MA

Collections Specialist

Wilmington, MA
onsite
Temporary / Contract
28 - 30 USD / Hourly
We are looking for a Collections Specialist to support receivables management for a manufacturing organization in Wilmington, Massachusetts. This Long-term Contract position focuses on maintaining healthy cash flow by resolving past-due balances, communicating with customers about payment status, and supporting effective credit and collection practices. The ideal candidate brings experience across commercial and consumer collections, applies sound judgment in billing follow-up, and works carefully to document activity and drive timely resolution. Responsibilities: • Manage a portfolio of outstanding accounts and take consistent action to secure payment within established timeframes. • Contact customers by phone and email to review overdue balances, clarify billing questions, and negotiate appropriate repayment arrangements. • Research account activity to identify the cause of delinquency and coordinate with internal teams to resolve invoice or payment discrepancies. • Monitor aging reports and prioritize collection efforts based on risk, account status, and payment history. • Maintain accurate records of collection outreach, customer commitments, disputes, and follow-up actions in the appropriate systems. • Support both commercial and consumer collection activity while applying company policies and relevant compliance standards. • Partner with credit and finance teams to escalate high-risk accounts and recommend next steps when payment issues remain unresolved. • Assist with billing-related collection processes, including reconciling account details and confirming that payment information is applied correctly.
2026-06-25T00:00:00Z

Collections Specialist

Hudson, NH
onsite
Temporary / Contract
24 - 27 USD / Hourly
We are looking for a Collections Specialist to support business-to-business account recovery efforts in Hudson, New Hampshire. This Long-term Contract position is ideal for someone who is organized, clear in client communication, and comfortable managing overdue balances while preserving strong customer relationships. The person in this role will track account activity carefully, coordinate payment arrangements, and help move unresolved balances toward resolution through consistent follow-up. Responsibilities:• Oversee collection activities for assigned business accounts, including organizations such as healthcare providers, higher education institutions, and other commercial customers.• Monitor receivable aging and prioritize outreach to customers with outstanding balances requiring prompt attention.• Contact clients regarding overdue invoices and work collaboratively to establish practical repayment arrangements.• Document conversations, commitments, and account updates accurately within company records and collection systems.• Investigate delinquent account status and determine when issues should be elevated for additional review or action.• Maintain regular follow-up schedules to support timely resolution of past-due balances.• Coordinate with internal teams as needed to clarify billing questions and reduce delays in payment.• Support collection-related process updates within company systems when required as part of ongoing account management activities.
2026-06-17T00:00:00Z

Collections Specialist

Milford, MA
onsite
Temporary / Contract
19.7885 - 22.913 USD / Hourly
We are looking for a Collections Specialist to support receivables and payment follow-up efforts for a growing organization in Milford, Massachusetts. This Long-term Contract position is ideal for someone who can manage account balances with professionalism, communicate effectively with customers and vendors, and contribute to priority projects as business needs evolve. The role requires strong attention to detail, sound judgment, and the ability to maintain organized collection activity in a fast-paced environment. Responsibilities: • Monitor outstanding accounts and take timely action to secure payment on open balances through phone, email, and written communication. • Review accounts receivable activity, reconcile discrepancies, and work with internal partners to resolve billing-related issues that affect collections. • Maintain consistent follow-up schedules with customers to reduce delinquency and improve cash flow performance. • Communicate with vendors and external contacts regarding account questions, payment status, and supporting documentation. • Document collection efforts, account updates, and payment commitments accurately within company records. • Assist with special assignments related to receivables, reporting, and process support as directed by leadership. • Escalate complex or high-risk accounts when needed and recommend next steps based on account history and collection progress.
2026-06-29T00:00:00Z

AR/Collections Specialist

Worcester, MA
onsite
Permanent / Full Time
55000 - 60000 USD / Yearly
We are looking for a detail-oriented AR/Collections Specialist to support account resolution and payment activity for customers in Massachusetts. This position focuses on maintaining accurate account records, responding to billing-related questions, and helping reduce overdue balances through clear and effective communication. The ideal candidate brings strong collections experience and a customer-focused approach to resolving payment issues efficiently. Responsibilities:• Communicate with customers to resolve outstanding balances and encourage timely payment through consistent follow-up.• Respond to questions related to invoices, payment activity, and account standing with clear and helpful information.• Post incoming payments accurately and reconcile account activity to ensure records remain current and correct.• Review customer accounts for past-due items and take appropriate action to support collection efforts.• Process refunds and apply account credits when adjustments are required.• Maintain organized documentation of collection activity, customer communications, and account updates.• Work collaboratively with internal teams to address billing discrepancies and support account resolution.• Deliver a high level of customer service while balancing collection goals and account accuracy. For immediate consideration please call me directly Eric Lebow 508-205-2127
2026-06-16T00:00:00Z

Intake & Records Specialist

Shrewsbury, MA
onsite
Permanent / Full Time
55000 - 70000 USD / Yearly
We are looking for an Intake & Records Specialist to support client intake, conflict review, and records administration for a services environment in Shrewsbury, Massachusetts. This role combines careful research, accurate data management, and responsive internal service to help ensure matters are opened and maintained in compliance with ethical, privacy, and information governance standards. The ideal candidate brings strong attention to detail, sound judgment, and the ability to manage competing priorities while working closely with attorneys and administrative teams. Responsibilities:• Review new engagements, matters, attorney arrivals, and candidate submissions by conducting conflict searches through firm databases and external research sources.• Create, update, and maintain client and matter information within the conflicts and records systems with a high degree of accuracy.• Investigate corporate structures, affiliated entities, and ownership relationships to support thorough conflict analysis and informed recommendations.• Partner with attorneys and internal stakeholders to collect missing details, clarify potential issues, and assist in resolving conflict-related questions.• Document conflict decisions, approvals, waivers, and clearance outcomes in accordance with established policy and compliance requirements.• Help coordinate ethical screens and support file intake or release activities connected to attorney transitions when required.• Fulfill internal requests for file retrieval, duplication, transfer, and related records support in a timely and organized manner.• Assist with records retention, archiving, and secure destruction processes while maintaining complete documentation of disposition activity.• Support document handling activities such as scanning, organizing, filing, and maintaining both electronic and physical records under firm standards.• Travel to other office locations as needed and provide general administrative support while handling confidential information with professionalism.Shrewsbury **For immediate consideration, Please call me directly 508-205-2127, Eric Lebow**
2026-06-08T00:00:00Z

Collections Admin

Lawrence, MA
onsite
Temporary / Contract
23.75 - 26 USD / Hourly
We are looking for a Collections Admin to support loan servicing and administrative operations for a banking organization in Lawrence, Massachusetts. This Long-term Contract position is well suited for someone who is detail-oriented, comfortable handling high-volume clerical work, and experienced in maintaining accuracy in audit-sensitive processes. The role will focus on account-related administration, collections support, reporting tasks, and coordination with internal teams and external vendors. Candidates who understand back-office banking environments and can manage routine work with consistency and care will be successful in this position. Responsibilities: • Process incoming and outgoing account-related documentation, including mail handling, file organization, and record distribution within established service standards. • Enter, update, and verify customer and loan information in internal systems with a high level of speed and precision. • Support consumer collections and loan servicing activities by maintaining account records, preparing administrative documentation, and tracking follow-up items. • Compile routine reports, logs, and supporting records to help maintain readiness for audits, reviews, and compliance-related checks. • Coordinate with vendors and internal departments to ensure assigned administrative tasks are completed accurately and on schedule. • Review account details for completeness, identify discrepancies, and escalate issues that require further research or resolution. • Assist with operational workflows tied to loan administration and related banking functions while following internal controls and documented procedures.
2026-07-02T00:00:00Z