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4 results for Records Specialist in Boston, MA

AR/Collections Specialist

Worcester, MA
onsite
Permanent / Full Time
55000 - 60000 USD / Yearly
We are looking for a detail-oriented AR/Collections Specialist to support account resolution and payment activity for customers in Massachusetts. This position focuses on maintaining accurate account records, responding to billing-related questions, and helping reduce overdue balances through clear and effective communication. The ideal candidate brings strong collections experience and a customer-focused approach to resolving payment issues efficiently. Responsibilities:• Communicate with customers to resolve outstanding balances and encourage timely payment through consistent follow-up.• Respond to questions related to invoices, payment activity, and account standing with clear and helpful information.• Post incoming payments accurately and reconcile account activity to ensure records remain current and correct.• Review customer accounts for past-due items and take appropriate action to support collection efforts.• Process refunds and apply account credits when adjustments are required.• Maintain organized documentation of collection activity, customer communications, and account updates.• Work collaboratively with internal teams to address billing discrepancies and support account resolution.• Deliver a high level of customer service while balancing collection goals and account accuracy. For immediate consideration please call me directly Eric Lebow 508-205-2127
2026-05-11T00:00:00Z

Billing Specialist

North Andover, MA
onsite
Permanent / Full Time
55000 - 65000 USD / Yearly
Robert Half is working with a growing company in Andover seeking a Billing Specialist to join its team. This is a permanent role, that can move into a "Lead" or "Supervisor" role down the road. Our client is looking for at least 2 years of billing experience and strong Excel skills. The selected candidate must have proven vendor relationship skills too. Target salary for this opportunity is dependent on experience. Starting salary range is from $55-65K. If interested and qualified send your resume to Bill.Nichols@roberthalf. Thanks!
2026-06-03T00:00:00Z

LMS Specialist

Boston, MA
remote
Temporary / Contract
27 - 33 USD / Hourly
Robert Half is looking for an LMS Specialist to support a short-term engagement focused on learning management system cleanup, optimization, and administrative support within a corporate learning environment. This role is ideal for someone who is highly detail-oriented, systems-savvy, and experienced in maintaining and improving LMS data integrity and user experience. Responsibilities:<ul><li>Perform LMS system cleanup, including removing duplicate or outdated tags and improving overall tag structure for usability</li><li>Establish and maintain consistent naming conventions, metadata, and tagging to ensure optimal searchability and organization</li><li>Audit and update expired or outdated courses within the LMS</li><li>Collaborate with training administrators and cross-functional stakeholders to align on course updates and system improvements</li><li>Generate and analyze reports using Excel to support data cleanup and decision-making</li><li>Provide additional support on HR or learning-related projects, as needed</li></ul>
2026-06-01T00:00:00Z

Collections Admin

Lawrence, MA
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are looking for a detail-oriented Collections Admin to support loan servicing and administrative operations for a banking organization in Lawrence, Massachusetts. This Contract position is well suited for someone with prior financial institution experience who can manage account-related tasks, coordinate with external partners, and maintain precise records in a fast-paced environment. The role focuses on supporting collection and loan administration activities while helping ensure documentation, reporting, and process execution meet internal control and audit expectations. Responsibilities: • Maintain and update loan and collections records with a high level of accuracy, ensuring account information, documentation, and status changes are entered correctly. • Process incoming and outgoing mail, organize correspondence, and track required follow-up items related to customer accounts and servicing activities. • Prepare logs, routine reports, and supporting documentation to assist with audits, operational reviews, and day-to-day administrative oversight. • Coordinate with vendors and internal teams to help resolve account issues, support servicing workflows, and keep tasks moving according to established timelines. • Assist with consumer collections and loan administration activities by reviewing account details, monitoring exceptions, and escalating concerns when needed. • Perform high-volume data entry and clerical support work while maintaining strong attention to detail and meeting productivity expectations. • Support underwriting and servicing-related administrative tasks, including document handling, file maintenance, and verification of required records. • Help manage process-related updates and administrative changes within servicing workflows while preserving accurate documentation and reporting continuity.
2026-06-05T00:00:00Z