Add your latest resume to match with open positions.
3 results for Records Specialist in Boston, MA
- Pawtucket, RI
- onsite
- Temporary / Contract
- 20.9 - 24.2 USD / Hourly
- We are looking for a Collections Specialist to join our team in Rhode Island on a contract basis. This role focuses on connecting with customers regarding past-due commercial accounts, identifying the reasons for delayed payment, and helping move balances toward resolution through a thoughtful and service-oriented approach. The ideal candidate can balance persistence with empathy, investigate account issues carefully, and support timely payment outcomes while maintaining positive business relationships.<br><br>Responsibilities:<br>• Contact customers with overdue commercial balances through phone and email outreach to encourage prompt payment.<br>• Review account histories and billing details to determine the cause of unpaid invoices and clarify outstanding issues.<br>• Work with customers to resolve disputes, payment concerns, and account discrepancies that may be delaying collection.<br>• Maintain accurate records of collection activity, customer conversations, commitments, and follow-up actions.<br>• Partner with internal teams to research billing questions and support effective resolution of open account items.<br>• Use Sage 300 and related systems to track account status, document updates, and monitor collection progress.<br>• Prioritize high-value or aging accounts to maximize cash recovery within established timelines.<br>• Provide courteous, solution-focused service that supports payment resolution without using an aggressive collection style.
- 2026-11-02T00:00:00Z
- Northborough, MA
- onsite
- Permanent / Full Time
- 54080 - 58240 USD / Yearly
- We are looking for a Collections Specialist to support accounts receivable efforts in Massachusetts. This role focuses on recovering outstanding balances, addressing customer payment concerns, and keeping account records accurate and up to date. The ideal candidate brings a clear communication style, a detail-oriented approach, and the ability to work effectively within a structured, team-driven environment.<br><br>Responsibilities:<br>• Oversee outreach on delinquent customer accounts and guide unpaid invoices toward timely resolution while preserving strong business relationships.<br>• Analyze accounts receivable aging data to identify priorities, track overdue balances, and share status updates on collection activity.<br>• Partner with sales, contracts, and other internal departments to investigate billing questions and remove obstacles delaying payment.<br>• Respond quickly to customer questions regarding account balances, invoice details, and payment expectations, including discussing suitable repayment arrangements when needed.<br>• Maintain consistent follow-up on open receivables and record all collection actions accurately within customer account documentation.<br>• Provide administrative support related to account maintenance, including processing refund-related requests and updating customer information.<br>• Apply established collection practices and procedures while identifying practical ways to strengthen workflow efficiency over time.<br>• Deliver a high standard of customer service by balancing collection goals with a detail-oriented and solution-focused approach.<br>• Contribute to the broader accounting team in a collaborative hybrid setting that supports ongoing learning and growth.
- 2026-11-04T00:00:00Z
- Needham, MA
- onsite
- Permanent / Full Time
- 60000 - 70000 USD / Yearly
- We are looking for an AP Specialist to support day-to-day accounts payable operations in Needham, Massachusetts. This role is responsible for handling invoice activity from receipt through payment while helping maintain accurate financial records and dependable internal controls. The position works closely with operational partners to address discrepancies, support timely vendor payments, and contribute to an efficient month-end close process.<br><br>Responsibilities:<br>• Oversee the accounts payable cycle by reviewing incoming invoices, assigning proper coding, securing approvals, and preparing transactions for timely payment.<br>• Partner with supply chain, warehouse, inventory, and operations teams to validate invoice details against purchasing and receiving records and resolve mismatches promptly.<br>• Reconcile vendor statements and accounts payable balances to help ensure accurate liability reporting and support inventory-related financial accuracy.<br>• Administer scheduled payment runs, confirm payment accuracy, and maintain organized documentation for completed disbursements.<br>• Maintain vendor master data, respond to supplier inquiries, and build strong working relationships that support smooth payment processing.<br>• Review and process employee travel and expense submissions in accordance with company guidelines and escalate exceptions when needed.<br>• Assist with month-end activities by preparing accrual support, reconciling the AP subledger, and addressing outstanding items.<br>• Support compliance tasks related to W-9 collection and 1099 reporting while contributing ideas that improve workflow efficiency and automation within AP.
- 2026-10-23T00:00:00Z