<p>We are looking for an Product Analyst to support a growing product initiative focused on improving pre-sales decision-making and helping the business secure new opportunities. This Long-term Contract position is based in Boston, Massachusetts, and will partner closely with product leadership, technical teams, and business stakeholders to shape requirements for an AI-driven solution in its early stages. The person in this role will turn business needs into clear delivery plans, contribute to testing and refinement, and help guide cross-functional work across CRM and cloud-based platforms.</p><p><br></p><p>Responsibilities:</p><p>• Translate commercial and operational needs into well-defined user stories, functional details, and actionable requirements for development teams.</p><p>• Work closely with product managers, product owners, engineers, QA professionals, and UX partners to move features from concept through validation.</p><p>• Support an emerging AI-enabled risk assessment product by helping define how it connects with Dynamics and related business platforms.</p><p>• Maintain and refine work items in project and product management tools, ensuring stories, acceptance criteria, and priorities are clearly documented.</p><p>• Participate in testing activities, including user acceptance support and quality review, to confirm solutions meet business expectations.</p><p>• Facilitate collaboration across cross-functional teams and contribute to discussions with stakeholders when business input or alignment is needed.</p><p>• Help break down complex business challenges into technical requirements that can be efficiently executed within the software development lifecycle.</p><p>• Contribute to cloud-connected solution planning involving platforms such as Microsoft Azure, AWS, or Google Cloud, depending on project needs.</p><p>• Support integration-oriented workstreams, including event-driven or real-time data flow concepts, where product changes must be reflected across connected systems promptl</p>
Position Purpose:<br><br>The Help Desk Support Specialist will provide Tier 1–2 technical support across the organization. The ideal candidate has strong troubleshooting abilities, excellent communication skills, and a proven track record of delivering high-quality end-user support in a fast-paced environment. This position will report into Manager, Help Desk.<br><br><br>Key Responsibilities:<br><br>· Provide Tier 1 and Tier 2 support for hardware, software, mobile devices, and network issues.<br><br>· Troubleshoot and resolve Windows and Microsoft 365 issues, including Teams, Outlook, OneDrive, SharePoint, and the Microsoft Office Suite (Excel, PowerPoint, Word).<br><br>· Support onboarding/offboarding processes: account provisioning, laptop setup, access permissions, and software installation.<br><br>· Monitor and respond to tickets via the help desk system within established SLAs.<br><br>· Assist with VPN, MFA, and SSO issues.<br><br>· Administer user accounts in Active Directory, Azure AD, and Microsoft 365 admin center.<br><br>· Perform routine system maintenance, updates, and security compliance checks.<br><br>· Support conference room video conferencing devices and systems (e.g., Teams Rooms, Neat, Zoom).<br><br>· Follow IT asset management procedures, tracking hardware inventory and lifecycle replacement.<br><br>· Provide clear, friendly, and effective communication to users at all technical levels.<br><br>· Document troubleshooting steps, resolutions, and knowledge-base articles.<br><br>Required Skills & Experience:<br><br><br>· 3+ years of experience in an IT help desk or technical support role.<br><br>· Strong understanding of Windows 10/11, macOS, Microsoft 365, and common enterprise applications.<br><br>· Experience with Active Directory, Azure AD, MFA, and identity management.<br><br>· Familiarity with ticketing systems (ServiceNow, Jira, Zendesk, etc.).<br><br>· Solid knowledge of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi).<br><br>· Strong customer service mindset and ability to multitask.<br><br>· Excellent communication and interpersonal skills.<br><br>· Ability to work independently and as part of a team.<br><br>· Problem-solving mindset with attention to detail.<br><br>· Strong organizational skills and ability to prioritize work.<br><br>· Experience supporting Teams Rooms or enterprise A/V equipment, compTIA A+, Network+, or Microsoft certifications, basic scripting knowledge (PowerShell) and familiarity with cybersecurity best practices and incident reporting is preferred.
<p>We are looking for a dedicated Global Services Director to lead compliance efforts and manage a global field service team in Framingham, Massachusetts. This role involves ensuring adherence to international standards, driving process improvements, and overseeing technical operations related to textile equipment. The ideal candidate will possess strong leadership skills and a deep understanding of regulatory compliance.</p><p><br></p><p>Responsibilities:</p><p>• Ensure compliance with company quality procedures and international standards, including ISO 13485.</p><p>• Lead and oversee the operations of a global field service team.</p><p>• Diagnose defective parts, identify root causes, and carry out necessary repairs using specialized textile equipment.</p><p>• Manage the repair and analysis of returned field units, ensuring proper handling and documentation.</p><p>• Drive process improvement initiatives to enhance operational efficiency.</p><p>• Perform testing and develop test procedures for various parts and systems.</p><p>• Monitor project progress, prioritize tasks, and ensure timely completion of deliverables.</p><p>• Create and update training programs and materials to support team development.</p><p>• Build comprehensive dashboards and reporting mechanisms for upper management.</p><p>• Travel domestically and internationally as needed to support global operations.</p>
We are looking for a skilled DevOps Engineer to join our team in Westborough, Massachusetts. In this long-term contract role, you will play a pivotal part in enhancing the reliability and scalability of cloud infrastructure, CI/CD pipelines, and deployment strategies. The position requires a hybrid schedule, with in-office work on Tuesdays, Wednesdays, and Thursdays.<br><br>Responsibilities:<br>• Design, build, and maintain robust CI/CD pipelines using tools such as GitHub Actions, Jenkins, and Ansible.<br>• Develop and implement standardized deployment pipelines for applications, integration platforms like MuleSoft, and cloud infrastructure.<br>• Manage cloud environments using Infrastructure as Code (IaC) technologies, including Terraform and Helm.<br>• Support containerized platforms and Kubernetes-based systems, including Docker.<br>• Collaborate with development teams to improve automation processes, deployment frequency, and platform reliability.<br>• Apply best practices for version control, secrets management, artifact repositories, and environmental consistency.<br>• Troubleshoot and resolve issues across pipelines, applications, and infrastructure layers to ensure operational stability.<br>• Enhance monitoring, logging, and observability tools to optimize platform performance.<br>• Partner with cross-functional teams to streamline DevOps practices for custom applications and backend services.<br>• Maintain detailed technical documentation and uphold high standards for follow-up and organizational timelines.
We are looking for a highly skilled Software Engineer with expertise in Angular and Python to join our dynamic team on a contract basis. This position focuses on full-stack development and requires significant experience in creating large-scale UI applications. Based in Boston, Massachusetts, this role offers an opportunity to work closely with a technical lead in a fast-paced, collaborative environment.<br><br>Responsibilities:<br>• Develop and maintain large-scale UI applications using Angular and Python.<br>• Integrate third-party libraries into the existing platform to enhance functionality.<br>• Collaborate closely with the technical lead and a small team to ensure project success.<br>• Utilize full-stack frameworks to build scalable and efficient software solutions.<br>• Write clean, maintainable code following best practices in Python scripting and Angular development.<br>• Troubleshoot and resolve issues related to application integration and cloud platforms.<br>• Adapt quickly to new technologies and workflows in a fast-paced environment.<br>• Participate in code reviews and provide constructive feedback to team members.<br>• Ensure high-quality software delivery by performing rigorous testing and debugging.<br>• Document development processes and maintain clear communication with stakeholders.
<p><strong>Front-End Developer (Vue.js / React / Angular + C#)</strong></p><p>We’re looking for a Front-End Developer who enjoys building modern, user-friendly applications and working across a full-stack environment. This role focuses primarily on front-end development using <strong>Vue.js</strong>, but we are equally open to candidates experienced with <strong>React</strong> or <strong>Angular</strong>, as long as they also bring strong <strong>C#/.NET</strong> skills to the table.</p><p><br></p><p><strong>About the Role</strong></p><p>In this position, you’ll work closely with product and backend teams to build interactive, high-performing web applications. You’ll contribute to UI development, API integration, and help shape the architectural direction of our front-end codebase. If you’re passionate about clean code, modern frameworks, and collaborating on end‑to‑end software solutions, this role is a great fit.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Develop intuitive and responsive user interfaces using <strong>Vue.js</strong>, <strong>React</strong>, or <strong>Angular</strong></li><li>Work hands-on with <strong>C#/.NET</strong> to integrate front-end features with backend services</li><li>Collaborate with designers, product managers, and backend engineers to deliver high‑quality features</li><li>Optimize components for performance, accessibility, and cross-browser compatibility</li><li>Consume and integrate RESTful APIs and backend services</li><li>Participate in code reviews, design discussions, and architectural planning</li><li>Troubleshoot and resolve application issues across the stack</li><li>Contribute to improving development processes, tooling, and frontend architecture</li></ul><p><br></p>
<p>We’re seeking a <strong>.NET Developer</strong> to help modernize legacy applications and build new <strong>SharePoint-based web applications</strong>. This role is <strong>100% onsite near Portsmouth, NH</strong> and will play a key part in improving and evolving internal business systems.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Modernize legacy applications</li><li>Migrate legacy applications to SharePoint</li><li>Design, develop, and enhance SharePoint web applications</li><li>Collaborate with business and IT teams to gather requirements and deliver solutions</li><li>Troubleshoot, optimize, and support production systems</li></ul><p><strong>Required Skills:</strong></p><ul><li>Strong experience with <strong>.NET / C#</strong></li><li>Experience working with <strong>legacy application modernization</strong></li><li>Hands-on development with <strong>SharePoint (Online or On-Prem)</strong></li><li>SQL Server and web technologies (HTML, CSS, JavaScript)</li></ul><p><strong>Nice to Have:</strong></p><ul><li>Experience with APIs, ColdFusion, or modern front-end frameworks</li><li>Exposure to cloud platforms (Azure preferred)</li></ul><p><br></p>
We are looking for a highly skilled Senior Software Engineer to join our team in Sommerville, Massachusetts. This is a long-term contract position that focuses on developing customer-facing applications and contributing to an innovative micro front-end architecture. The role offers an exciting opportunity to work on full-stack development using cutting-edge technologies.<br><br>Responsibilities:<br>• Design, develop, and maintain customer-facing applications with a focus on scalability and performance.<br>• Collaborate with a team of engineers to implement and optimize a micro front-end architecture.<br>• Develop and integrate navigational components and onboarding features for seamless user experiences.<br>• Build and maintain full-stack solutions utilizing technologies such as TypeScript, React, Ruby on Rails, and GraphQL.<br>• Work closely with other teams to ensure alignment and successful delivery of major releases.<br>• Write clean, efficient, and maintainable code while adhering to best practices.<br>• Debug, troubleshoot, and resolve complex technical issues across the stack.<br>• Participate in code reviews to ensure high-quality standards and foster team growth.<br>• Contribute to technical discussions and propose innovative solutions.<br>• Stay updated on emerging technologies and recommend their adoption when appropriate.
<p>We’re looking for a Principal Java Developer to lead the design and development of high‑performance applications in a modern, containerized environment. In this role, you’ll drive architectural decisions, mentor the engineering team, and own the full development lifecycle from concept to deployment.</p><p><br></p><p><strong>What You’ll Bring:</strong></p><ul><li>Deep expertise in Java and modern Java frameworks</li><li>Strong experience deploying code to containerized environments (Docker, Kubernetes, etc.)</li><li>Background in building scalable, cloud‑ready services</li><li>Ability to lead technical strategy and guide engineering best practices</li></ul><p>If you thrive in a hands‑on leadership role and enjoy building robust, container‑first systems, we’d love to connect. Apply today!</p>
<p>We are looking for an experienced IT Infrastructure Manager to oversee and optimize our multi-cloud environment while leading a talented team in Burlington, Massachusetts. This role requires a hands-on approach to managing infrastructure across multiple sites and involves balancing technical oversight with effective team leadership. The ideal candidate will have a proven track record of driving operational excellence and implementing innovative solutions in complex IT environments.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage a team of infrastructure experts, ensuring accountability and supporting their growth and development.</p><p>• Oversee and optimize multi-cloud environments, including Microsoft Azure, Google Cloud, and AWS.</p><p>• Provide architectural guidance for complex systems, ensuring reliability and scalability across multi-tenant, multi-domain, and multi-forest environments.</p><p>• Manage and enhance core IT services such as Active Directory, Microsoft 365, virtualization platforms, and endpoint management.</p><p>• Collaborate with peer leaders and IT teams to align infrastructure strategies with business objectives.</p><p>• Drive continuous improvement by implementing monitoring, alerting, and automated remediation processes.</p><p>• Lead infrastructure projects from planning and design through testing and implementation, ensuring alignment with business requirements.</p><p>• Manage vendor relationships to ensure quality and efficiency in technology tools and services.</p><p>• Maintain operational stability by overseeing data center operations, including power, cooling, and fire suppression systems.</p><p>• Ensure compliance with patch management and asset lifecycle processes to maintain system security and performance.</p>
We are looking for a detail-oriented Project Support Coordinator to join our team in Kingston, Rhode Island. In this long-term contract position, you will play a vital role in supporting project activities, managing schedules, and ensuring smooth communication between stakeholders. This role offers an opportunity to contribute to a dynamic project environment while showcasing your organizational and coordination skills.<br><br>Responsibilities:<br>• Maintain and update the project calendar to track key milestones, deliverables, and deadlines throughout the implementation lifecycle.<br>• Schedule and coordinate recurring meetings, workshops, and user acceptance testing sessions, ensuring efficient planning and resource availability.<br>• Identify and resolve potential conflicts in scheduling, collaborating with team members and stakeholders to align priorities.<br>• Facilitate logistics for meetings and events, including reserving rooms, setting up virtual meetings, and ensuring equipment readiness.<br>• Create and distribute high-quality presentations and documentation for stakeholder meetings, executive briefings, and project updates.<br>• Record and organize meeting minutes, decision logs, and other critical project documentation in a centralized repository.<br>• Ensure timely communication of agendas, action items, and updates to all relevant stakeholders.<br>• Support the development of visual aids and materials using tools such as PowerPoint and Excel.<br>• Provide administrative and coordination support to project managers and team leads as needed.<br>• Monitor attendance and follow up with participants to ensure engagement in project activities.
We are looking for a skilled Systems Engineer to join our team in Shrewsbury, Massachusetts. In this role, you will be responsible for managing and improving critical IT systems that support our operations. The ideal candidate will have extensive experience in systems engineering and a strong ability to implement and maintain enterprise-level technologies.<br><br>Responsibilities:<br>• Manage and maintain Active Directory and Azure Active Directory environments to ensure optimal performance and security.<br>• Administer Microsoft Windows Server systems, including installation, configuration, and troubleshooting.<br>• Oversee the operation and maintenance of Microsoft Exchange and unified communication platforms.<br>• Collaborate with the networking team to ensure seamless connectivity and robust network infrastructure.<br>• Implement system updates and patches to safeguard against vulnerabilities and maintain compliance.<br>• Monitor system performance and proactively address any issues to minimize downtime.<br>• Develop and document procedures to streamline system operations and support.<br>• Provide technical support and guidance to team members and end-users.<br>• Conduct system analysis to identify areas for improvement and implement solutions.<br>• Stay updated on emerging technologies and trends to enhance system capabilities.
We are looking for a skilled Data Engineer to join our team in Foxborough, Massachusetts, on a long-term contract basis. In this role, you will design, optimize, and maintain data pipelines and storage solutions, leveraging modern tools to ensure high performance and reliability. This position offers an exciting opportunity to collaborate across teams and implement cutting-edge practices in data engineering and analytics.<br><br>Responsibilities:<br>• Optimize Amazon Redshift performance by configuring distribution keys, sort keys, and fine-tuning queries.<br>• Develop and maintain robust data pipelines using AWS Glue and orchestrate workflows with Airflow.<br>• Manage semantic layers and metadata to support reliable analytics and AI-driven insights.<br>• Implement best practices for data partitioning, compression, and columnar storage formats.<br>• Monitor and troubleshoot data workflows to ensure high availability, reliability, and automated observability.<br>• Automate data processing tasks using Python and AWS native tools.<br>• Enforce data security and governance policies, including row- and column-level controls, using Lake Formation and AWS services.<br>• Oversee compliance monitoring and auditing through CloudWatch, CloudTrail, and similar tools.<br>• Continuously refine and improve data architecture by adopting emerging AWS best practices and patterns.<br>• Collaborate closely with Operations, Data Governance, and other teams to align with standards and achieve delivery objectives.