14 results for Noc Technician in Boston, MA

Systems Engineer

Boston, MA
remote
Temporary
47.50 - 55.00 USD / Hourly
We are looking for a skilled Systems Engineer to join our team in Boston, Massachusetts. In this role, you will focus on managing and optimizing messaging and collaboration platforms, ensuring robust security measures, and providing technical expertise to support organizational goals. This is a long-term contract position within the banking industry, offering an excellent opportunity to work on cutting-edge solutions. Responsibilities: • Oversee the integration of Office 365 tenants to streamline collaboration and communication systems. • Manage migrations and updates related to hybrid Exchange infrastructure, ensuring seamless operations. • Perform administrative tasks for Microsoft Exchange and Cisco IronPort systems to optimize functionality. • Design, monitor, and enhance the performance of messaging and collaboration platforms. • Implement and refine security measures within Office 365 and Azure environments, including Conditional Access Policies and Data Loss Prevention strategies. • Coordinate with monitoring teams to achieve efficient oversight of messaging systems. • Collaborate with server, Azure, and help desk teams to resolve issues linked to Office 365 applications. • Develop and maintain documentation for system upgrades, integrations, and best practices. • Conduct capacity planning and performance tuning to ensure system reliability and scalability.
2026-03-13T13:38:41Z

Sr. Systems & Network Engineer (Security Focus)

Boston, MA
onsite
Permanent
120000.00 - 140000.00 USD / Yearly
Senior Systems & Network Engineer (with Security Focus) 📍 Location: Hybrid in Boston, MA💼 Full-Time | Senior Individual Contributor About the RoleWe’re seeking a Senior Systems & Network Engineer who brings a strong security mindset to traditional infrastructure engineering. This is not a pure security role—it’s ideal for someone who has spent most of their career working in systems, servers, networking, firewalls, and infrastructure, and has also been involved in security troubleshooting, incident response, or remediation.If you’re a true jack‑of‑all‑trades who understands how environments are built, how networks actually function, and how security issues impact real infrastructure, this is the role for you.You’ll help strengthen our security posture by applying practical knowledge of how systems and networks behave, where vulnerabilities hide, and how to detect and fix issues efficiently. What You’ll Do<ul><li>Manage and support core infrastructure including servers, networks, virtualization, cloud services, and firewalls.</li><li>Investigate and remediate security issues by leveraging your understanding of how systems and networks operate.</li><li>Assist with vulnerability management, patching, endpoint hardening, and incident response efforts.</li><li>Monitor and improve environment performance, availability, and overall health.</li><li>Support upgrades, migrations, and implementations across systems and network components.</li><li>Collaborate with security teams, IT leadership, and business stakeholders to ensure infrastructure stability and security.</li><li>Document environments, create runbooks, and contribute to best practices.</li></ul>
2026-03-10T19:28:49Z

Help Desk/Desktop Support Analyst

Auburn, NH
onsite
Temporary
- USD / Hourly
Technical Support Team Lead Location: Auburn, NH Level: Experienced / Non‑Manager Overview The Technical Support Team Lead provides day‑to‑day operational oversight and acts as an extension of the Technical Support Manager. This role helps coordinate NOC/Technical Support activities, ensures SLA adherence, manages escalations, and drives consistency across support and remote monitoring operations related to customer wireless/DAS environments. The Team Lead serves as a key decision point during daily operations, guiding team members, monitoring ticket flow, and ensuring timely communication and issue resolution. Key Responsibilities Support daily management of support operations, including ticket queues, monitoring tasks, and incident response. Provide operational leadership to ensure work is prioritized in line with SLAs and business needs. Serve as a primary escalation point for high‑priority or high‑impact customer issues. Monitor SLA compliance, response times, and overall support quality. Coordinate workload distribution and coverage during business hours and critical events. Provide direction, guidance, and mentoring to support team members. Track and manage critical customer issues through resolution, including communication and follow‑up. Collaborate with internal teams (Development, DevOps, QA) to drive timely issue resolution. Assist with refining and documenting support processes, workflows, and operational standards. Contribute to reporting on support effectiveness, incident trends, SLA risks, and recurring issues. Participate in post‑incident reviews and help identify corrective and preventative actions. Ensure customer communications are clear, timely, and consistent. Handle customer data, including PII, with appropriate security practices. Work additional hours as needed to support SLA‑driven or time‑sensitive events. Requirements Degree in Computer Science, IT, Engineering, or equivalent experience. 5+ years in technical support, NOC operations, or software support. Experience in a lead, senior, or acting supervisory capacity within a support organization. Strong understanding of support operations, escalation management, SLAs, and customer‑impact prioritization. Working knowledge of networking concepts, Linux systems, and software support workflows. Proven ability to make operational decisions without direct managerial authority. Strong organizational skills and ability to manage competing priorities. Excellent verbal and written communication. Ability to work independently while aligning with leadership direction. High degree of flexibility and stress tolerance.
2026-02-26T15:44:06Z

Help Desk/Desktop Support Analyst

Cambridge, MA
onsite
Temporary
34.20 - 39.60 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Cambridge, Massachusetts. In this role, you will provide technical assistance and support to end-users, ensuring smooth operations across hardware, software, and system platforms. This is a long-term contract position offering the opportunity to work onsite and contribute to a dynamic environment within the health and biotech industry. Responsibilities: • Provide onsite desktop support, addressing technical issues and ensuring optimal system functionality. • Assist users at IT kiosks with troubleshooting and resolving hardware or software concerns. • Manage and support Windows operating systems, including configuration and updates. • Utilize Office 365 tools to support end-user needs and resolve application-related issues. • Administer Active Directory tasks, such as user account management and permissions. • Work with Azure platforms to support IT infrastructure requirements. • Respond to service desk tickets to resolve technical issues efficiently and effectively. • Perform basic troubleshooting across hardware and software platforms to ensure seamless operations. • Collaborate with team members to identify and implement process improvements. • Maintain accurate records of issues and resolutions to enhance support services.
2026-03-13T22:08:43Z

IT Manager/Director

Waltham, MA
onsite
Contract / Temporary to Hire
66.50 - 77.00 USD / Hourly
We are looking for an experienced IT Manager/Director to oversee and enhance our organization's technology infrastructure in Waltham, Massachusetts. This contract-to-permanent position requires a strategic leader who can ensure the smooth operation of IT systems while supporting business objectives and organizational growth. The ideal candidate will bring a decade of expertise to lead IT initiatives, manage budgets, and uphold security standards. Responsibilities: • Develop and maintain reliable IT and communication systems to support organizational operations, including planning, procurement, implementation, and troubleshooting. • Collaborate with leadership to align IT strategies with business and strategic goals. • Define project objectives, service levels, and resource plans while communicating progress to stakeholders and team members. • Supervise and guide the IT team across multiple locations to ensure accountability and efficiency. • Select and manage contractors and vendors to meet organizational technology needs effectively. • Oversee IT security practices to ensure compliance with applicable standards, including ISO27001. • Manage departmental budgets, including annual reviews and long-term capital planning in collaboration with finance leadership. • Maintain an accurate inventory of all computer equipment and related assets. • Develop and implement IT policies covering architecture, security, disaster recovery, and service standards. • Stay updated on emerging technologies and assess their potential to meet business requirements.
2026-03-13T12:28:40Z

Systems Administrator

Boston, MA
onsite
Temporary
41.80 - 48.40 USD / Hourly
We are looking for a skilled Systems Administrator to join our team on a long-term contract basis in Boston, Massachusetts. In this role, you will oversee the administration and maintenance of key systems and technologies, ensuring optimal performance and security. The ideal candidate will have a strong background in Microsoft technologies, virtualization platforms, and networking solutions. Responsibilities: • Manage and maintain Microsoft 365 cloud products and services, ensuring seamless operation and user support. • Administer Microsoft Active Directory environments, including user management and group policy configurations. • Oversee VMware and Windows server systems, ensuring reliability, performance, and scalability. • Maintain and optimize storage solutions, ensuring data availability and system integrity. • Configure and troubleshoot networking components such as switches, firewalls, access points, and circuits. • Implement and enforce security protocols across systems to safeguard against vulnerabilities. • Collaborate with team members to plan and execute system upgrades and maintenance. • Provide technical support and guidance to users, resolving system-related issues efficiently. • Create and maintain detailed documentation for systems and processes. • Monitor system performance and proactively address any issues or inefficiencies.
2026-03-16T15:23:47Z

Help Desk/Desktop Support Analyst

Waltham, MA
onsite
Temporary
23.75 - 27.50 USD / Hourly
We are looking for an experienced Help Desk/Desktop Support Analyst to join our team on a long-term contract basis. In this role, you will provide high-quality technical support to end users while contributing to the stability and improvement of IT systems. Based in Waltham, Massachusetts, this position requires a blend of technical expertise, problem-solving abilities, and excellent communication skills to ensure seamless IT operations. Responsibilities: • Deliver Tier 1 and Tier 2 technical support for hardware, software, identity, and collaboration tools. • Diagnose and resolve issues related to Windows and macOS devices, Microsoft 365 applications, and mobile devices. • Perform user lifecycle management tasks, including onboarding, access updates, and offboarding. • Configure, provision, and support laptops, mobile devices, and peripherals. • Maintain accurate records of IT assets and devices. • Administer and support core IT platforms such as Microsoft 365 and endpoint management systems. • Investigate recurring issues, identify root causes, and propose solutions for operational improvements. • Collaborate with Infrastructure and Security teams to implement fixes and preventive measures. • Develop and update knowledge base articles and runbooks to standardize processes. • Assist with testing and deployment of system updates and enhancements.
2026-03-10T21:43:44Z

IT Infrastructure Manager

Framingham, MA
onsite
Permanent
130000.00 - 165000.00 USD / Yearly
We are looking for an experienced IT Infrastructure Manager to oversee and optimize our multi-cloud environment while leading a talented team in Burlington, Massachusetts. This role requires a hands-on approach to managing infrastructure across multiple sites and involves balancing technical oversight with effective team leadership. The ideal candidate will have a proven track record of driving operational excellence and implementing innovative solutions in complex IT environments. Responsibilities:• Lead and manage a team of infrastructure experts, ensuring accountability and supporting their growth and development.• Oversee and optimize multi-cloud environments, including Microsoft Azure, Google Cloud, and AWS.• Provide architectural guidance for complex systems, ensuring reliability and scalability across multi-tenant, multi-domain, and multi-forest environments.• Manage and enhance core IT services such as Active Directory, Microsoft 365, virtualization platforms, and endpoint management.• Collaborate with peer leaders and IT teams to align infrastructure strategies with business objectives.• Drive continuous improvement by implementing monitoring, alerting, and automated remediation processes.• Lead infrastructure projects from planning and design through testing and implementation, ensuring alignment with business requirements.• Manage vendor relationships to ensure quality and efficiency in technology tools and services.• Maintain operational stability by overseeing data center operations, including power, cooling, and fire suppression systems.• Ensure compliance with patch management and asset lifecycle processes to maintain system security and performance.
2026-03-26T15:14:04Z

Database Technology Manager

Boston, MA
onsite
Permanent
115000.00 - 140000.00 USD / Yearly
We are looking for a skilled Database Technology Manager to oversee and optimize our database systems and SharePoint platform. This role involves ensuring the reliability, security, and efficiency of data infrastructure while collaborating with teams to support business operations. The ideal candidate will have a strong technical background and a passion for delivering high-quality database solutions. Responsibilities: • Design, implement, and maintain database systems to ensure optimal performance and scalability. • Manage and administer SharePoint platforms, ensuring seamless integration with organizational workflows. • Monitor and troubleshoot database and SharePoint issues to maintain system availability and reliability. • Collaborate with cross-functional teams to identify and address data-related requirements. • Develop and enforce security protocols to protect sensitive information within databases. • Provide technical support for desktop administration and remote desktop access. • Oversee Active Directory configurations and ensure proper user access management. • Evaluate and implement hardware solutions to support database and SharePoint operations. • Stay updated on advancements in database technologies and recommend improvements. • Document processes and procedures for database and SharePoint management.
2026-03-02T18:52:48Z

Senior Systems and Network Administrator

North Attleboro, RI
onsite
Permanent
75000.00 - 95000.00 USD / Yearly
Robert Half is hiring for a Senior Systems and Network Administrator to join a client in the Providence, RI area. This is a newly created role to support a growing pipeline of infrastructure projects. The environment is undergoing a major modernization effort after years of limited investment, including a planned migration to Microsoft Azure and the retirement of legacy virtualization. This role is ideal for a senior, hands‑on “JOAT” infrastructure professional with strong Windows, Active Directory, and networking experience, someone comfortable owning projects end‑to‑end and partnering with an MSP during a cloud transition before assuming long‑term operational ownership. What You’ll Do<ul><li>Lead and support infrastructure modernization projects (server, network, cloud)</li><li>Maintain and improve on‑prem and hybrid environments</li><li>Act as a senior escalation point for Windows, AD, and networking issues</li><li>Support an Azure migration in partnership with an MSP and manage the environment post‑implementation</li><li>Assist with VMware decommissioning (planned for late Q3/Q4)</li><li>Participate in after‑hours support as needed</li><li>Mentor team members and assist with lower‑level support when required</li></ul>
2026-03-16T17:44:11Z

Help Desk/Desktop Support Analyst

Medford, MA
remote
Temporary
25.00 - 30.00 USD / Hourly
Hours: part-time 15-20 hours per week Level 1 tasks - Onboarding tasks (permissions, etc.), hardware deployment, ordering hardware, inventory management, basic troubleshooting 3 days per week Ideally the candidate will have exp with Windows, Mac, and Chromebooks.
2026-03-13T13:33:45Z

Systems Administrator

Newburyport, MA
onsite
Permanent
80000.00 - 120000.00 USD / Yearly
We are looking for a skilled Systems Administrator to join our team in Newburyport, Massachusetts. This role requires expertise in managing and maintaining IT systems, ensuring their reliability, and providing technical support to users. The ideal candidate will have a strong background in system administration and a proactive approach to problem-solving. Responsibilities: • Manage and maintain Active Directory and Azure Active Directory environments to ensure seamless operation. • Oversee the installation, configuration, and maintenance of Microsoft Windows Server and Windows 10 systems. • Administer and support Dell and Citrix technologies to enhance system efficiency. • Implement and monitor Cisco ASA Firewalls to safeguard network security. • Provide technical support to users, addressing system issues and resolving them promptly. • Perform regular system updates and backups to maintain data integrity and system reliability. • Collaborate with team members to design and implement IT solutions that align with organizational goals. • Monitor system performance and troubleshoot issues to minimize downtime. • Develop and maintain documentation for system configurations and processes. • Ensure compliance with security protocols and industry best practices.
2026-03-02T18:52:48Z

Network Security Administrator

Taunton, MA
onsite
Contract / Temporary to Hire
39.59 - 45.84 USD / Hourly
We are looking for a skilled Network Security Administrator to join our team on a Contract with potential for permanent employment in Taunton, Massachusetts. In this role, you will be responsible for managing and safeguarding system hardware, software, and network infrastructure while ensuring compliance with industry standards. You will play a key role in maintaining cybersecurity measures, mitigating threats, and implementing proactive solutions to enhance our IT environment. Responsibilities: • Install, configure, and troubleshoot software and hardware systems, ensuring optimal functionality. • Provide comprehensive support for server operating systems, virtualization platforms, backups, antivirus solutions, and user environments. • Configure and maintain network infrastructure devices, including routers, firewalls, switches, servers, load balancers, and intrusion detection systems. • Manage cloud services and Microsoft technologies such as Active Directory, Group Policy, and Exchange Server. • Safeguard the integrity and security of systems and networks, implementing robust measures for firewalls, storage solutions, and backup systems. • Develop and maintain detailed documentation for systems and networks, adhering to organizational cybersecurity frameworks. • Conduct system analysis to ensure compatibility with emerging technologies and recommend innovative solutions. • Deliver training sessions on applications and systems for staff and IT team members. • Monitor systems daily, respond to security alerts, and address threats using advanced tools. • Research and implement automated approaches to streamline system administration tasks.
2026-03-19T12:23:42Z

Systems Administrator

Newburyport, MA
onsite
Temporary
43.54 - 50.41 USD / Hourly
A growing organization in the Newburyport area is looking for a Systems Administrator to support daily IT operations and help maintain a secure, high-performing infrastructure environment.This role will support servers, network infrastructure, Microsoft 365, and end users, while also assisting with system improvements and automation initiatives.Key experience: • Active Directory & Azure AD • Microsoft 365 (Exchange, SharePoint, Teams, OneDrive) • Networking fundamentals (DNS, DHCP, TCP/IP, VPN) • VMware or similar virtualization • PowerShell or other scripting tools • Desktop/server support & troubleshootingThis is a fully onsite role in Newburyport, MA, working closely with the internal IT team to support both infrastructure and users.
2026-03-16T14:53:43Z