<p>Senior Learning and Development Specialist needed for a full-time, fully onsite position with our global client in Chelmsford. Will be responsible for designing and delivering impactful learning solutions that strengthen manager capability, enhance organizational effectiveness, and improve employee engagement across a global workforce, in line with business goals and strategies. Must be proficient with course development and authoring tools, such as Articulate, Camtasia, Adobe Creative Cloud, and iSpring.</p><p><br></p><p>The salary range for this position is 100-120K and the position is eligible to receive restricted stock unit (RSU) awards and cash bonuses.</p><p><br></p><p>Please note that there will be an opportunity for one day remote once the Specialist is well-established.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Design and develop learning content for instructor-led, virtual, and blended training programs</li><li>Facilitate manager training, workshops, and leadership development sessions</li><li>Lead the delivery, evaluation, and continuous improvement of core learning programs</li><li>Partner with HR and business leaders to assess training needs and develop practical learning solutions</li><li>Support employee engagement initiatives and programs related to employee resource groups</li><li>Create and maintain learning content for employee-facing platforms</li><li>Administer the learning management system, including course setup, reporting, learner records, troubleshooting, and maintenance</li><li>Use feedback, reporting, and program results to measure effectiveness and improve outcomes</li></ul>
<p>We are seeking an experienced Collections Specialist to join a well-established, family-owned technology company near Lakeville, MA. For over 100 years, this organization has served as a trusted technology partner to clients across a variety of industries, earning a reputation for exceptional service and long-term customer relationships.</p><p><br></p><p>In this role, you will work closely with a loyal client base to resolve billing discrepancies, manage outstanding receivables, and ensure timely collections. As a key member of the accounting team, you will play an important role in supporting the company's financial health and cash flow.</p><p><br></p><p>If you are looking for a stable, long-term opportunity with a growing organization that values its employees and promotes a collaborative culture, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Evaluate customer and distributor credit worthiness.</p><p>• Assess credit risk in granting credit terms and establish credit lines.</p><p>• Collect from all our customers and record payments.</p><p>• Communicate via email and telephonically with customers, vendors, and Ockers employees.</p><p>• Investigate disputed balances and correct errors such as misapplied payments, late charges, direct deposit errors, or overpayments.</p><p>• Create AR reports and work both internally and externally to keep accounts current.</p><p>• Keep information in an organized and accessible system for review and backup.</p><p>• Perform other duties as requested.</p><p><br></p><p>Required Experience:</p><p>• 5+ years' experience in a Collections role</p><p>• Bachelor's degree or experience equivalent</p><p>• Basic understanding of the Fair Debt Collection Practices Act and state and federal laws pertaining to collection activities</p><p>• Experience with ERP systems and proficiency in Excel and Outlook</p><p>• Strong internal and external customer service abilities</p>