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2 results for Learning Specialist in Boston, MA

Collections Specialist

Marlborough, MA
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Collections Specialist to support a contract opportunity with a growing organization in Massachusetts. This position focuses on managing commercial accounts, maintaining positive client relationships, and helping improve cash flow through timely follow-up on outstanding balances. The ideal candidate brings strong communication skills, sound judgment in resolving account issues, and confidence working with billing information and Excel-based reporting. Responsibilities: • Contact commercial customers regarding past-due balances and follow up consistently to secure timely payment • Review account activity, invoices, and payment records to identify discrepancies and determine appropriate collection actions • Work directly with customers and internal teams to investigate billing concerns and resolve disputes that may delay payment • Maintain accurate documentation of collection efforts, customer communications, and account status updates • Prepare and update Excel reports to track aging balances, payment trends, and collection progress • Support billing and collection processes by ensuring account information is current and aligned across records • Provide attentive customer service while balancing relationship management with effective recovery of outstanding receivables
2026-05-05T00:00:00Z

Benefits Specialist

Boston, MA
onsite
Temporary / Contract
35.15 - 40.7 USD / Hourly
We are looking for a Benefits Specialist to support employee benefit and retirement programs for a healthcare organization in Boston, Massachusetts. This Long-term Contract position focuses on delivering accurate benefits administration, assisting employees with plan-related questions, and helping maintain compliance across leave and retirement processes. The ideal candidate brings strong attention to detail, clear communication skills, and hands-on experience managing benefits data in a fast-paced environment. Responsibilities: • Administer employee benefit programs, including health, dental, vision, life, disability, and retirement offerings, while maintaining accurate participant records. • Support onboarding activities by explaining benefit options to new employees and providing enrollment guidance during orientation. • Review benefits information for accuracy, complete routine audits, and correct discrepancies before updates are shared with external providers. • Serve as a point of contact for employees and managers by addressing questions related to coverage, eligibility, status updates, and claim concerns. • Coordinate benefit enrollments, process qualifying life event changes, and ensure timely communication with insurance carriers and plan partners. • Manage leave and disability documentation for medical, personal, and accommodation-related requests while helping ensure proper handling of each case. • Interpret applicable policies and regulatory considerations connected to leave administration and disability programs. • Assist with retirement plan administration by responding to 401(k) questions, supporting contribution changes, and coordinating annual catch-up enrollment activity. • Contribute to open enrollment planning and execution, including distribution of materials and support for employee elections. • Partner with internal teams on workers’ compensation updates and prepare reports or billing documentation related to benefit allocations and program costs.
2026-05-04T00:00:00Z