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4 results for Learning Specialist in Boston, MA

Learning Experience Designer

Boxborough, MA
onsite
Temporary / Contract
35 - 38 USD / Hourly
Robert Half's marketing & creative client is looking for a Learning Experience Designer for a 1-2+ month contract in the Greater Boston area. This is a remote, 40-hour-per-week position; candidate must be able to work eastern (ET) hours. The Learning Experience Designer will support a high-priority learning and development initiative by creating engaging training programs, eLearning content, and employee development resources. This role is ideal for an instructional designer with strong Articulate Storyline expertise who enjoys building impactful learning experiences while collaborating across the organization. Key Responsibilities: <ul><li>Partner with stakeholders to identify training needs, learning objectives, and performance gaps</li><li>Design and develop eLearning, instructor-led, virtual, and blended learning programs</li><li>Build interactive training modules using Articulate Storyline</li><li>Create supporting materials including job aids, guides, presentations, and multimedia content</li><li>Support the rollout and implementation of learning initiatives</li><li>Develop surveys and collect feedback to measure training effectiveness</li><li>Analyze learning data and recommend improvements to programs and content</li><li>Collaborate with cross-functional teams to ensure successful delivery of training programs</li><li>Maintain training documentation, resources, and learning materials</li><li>Support learning and development projects through administration, design, and program coordination</li></ul>
2026-08-28T00:00:00Z

Collections Specialist

Lincoln, RI
onsite
Permanent / Full Time
60000 - 65000 USD / Yearly
We are looking for a Collections Specialist to support accounts receivable activities and help maintain healthy customer payment practices in Rhode Island. This role focuses on managing outstanding balances, addressing billing questions, and working with internal teams to resolve account issues efficiently. The ideal candidate brings strong communication skills, sound judgment, and a detail-oriented approach to customer interactions while maintaining accuracy and confidentiality. Responsibilities: • Review assigned customer accounts to identify overdue balances and prioritize collection efforts based on aging and risk. • Maintain accurate documentation of account activity, including payment commitments, outreach attempts, and customer interactions. • Investigate billing concerns and disputed charges by partnering with internal departments to reach timely resolutions. • Monitor invoice due dates and promised payment timelines, and send follow-up reminders to encourage prompt settlement. • Respond to customer inquiries related to invoices, statements, payment status, and account history with clarity and courtesy. • Evaluate prior billing and payment trends to identify accounts that may require proactive outreach or alternative collection strategies. • Work directly with customers to establish practical repayment arrangements when standard payment terms cannot be met. • Prepare updates on delinquent balances, collection results, and portfolio performance for internal review. • Process incoming payments and applicable refunds accurately and within established timelines. • Follow all applicable regulations, internal policies, and confidentiality standards when handling account information.
2026-08-19T00:00:00Z

Collections Specialist

Marlborough, MA
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a detail-oriented Collections Specialist to support a busy organization in Marlboro, Massachusetts within the waste and environmental services industry. This Long-term Contract position focuses on managing commercial accounts, strengthening customer relationships, and helping maintain healthy cash flow through effective follow-up and issue resolution. The ideal candidate brings strong communication skills, sound judgment, and the ability to work comfortably with billing records and Excel-based reporting. Responsibilities: • Manage a portfolio of commercial accounts by following up on outstanding balances and encouraging timely payment. • Communicate with customers by phone and email to address past-due invoices, clarify account activity, and document collection efforts. • Investigate billing questions and payment discrepancies, working with internal teams and clients to resolve disputes efficiently. • Review account records and aging reports in Excel to identify trends, prioritize collection activity, and support accurate reporting. • Collaborate with customer service and billing contacts to improve account resolution and maintain positive client relationships. • Reconcile account information, confirm payment status, and update records to reflect current collection activity. • Support ongoing process updates related to billing or account workflows when needed, ensuring minimal disruption to collections performance.
2026-08-28T00:00:00Z

Collections Specialist

Middleboro, MA
onsite
Permanent / Full Time
65000 - 85000 USD / Yearly
We are seeking an experienced Collections Specialist to join a well-established, family-owned technology company near Lakeville, MA. For over 100 years, this organization has served as a trusted technology partner to clients across a variety of industries, earning a reputation for exceptional service and long-term customer relationships. In this role, you will work closely with a loyal client base to resolve billing discrepancies, manage outstanding receivables, and ensure timely collections. As a key member of the accounting team, you will play an important role in supporting the company's financial health and cash flow. If you are looking for a stable, long-term opportunity with a growing organization that values its employees and promotes a collaborative culture, we encourage you to apply. Responsibilities:• Evaluate customer and distributor credit worthiness.• Assess credit risk in granting credit terms and establish credit lines.• Collect from all our customers and record payments.• Communicate via email and telephonically with customers, vendors, and Ockers employees.• Investigate disputed balances and correct errors such as misapplied payments, late charges, direct deposit errors, or overpayments.• Create AR reports and work both internally and externally to keep accounts current.• Keep information in an organized and accessible system for review and backup.• Perform other duties as requested. Required Experience:• 5+ years' experience in a Collections role• Bachelor's degree or experience equivalent• Basic understanding of the Fair Debt Collection Practices Act and state and federal laws pertaining to collection activities• Experience with ERP systems and proficiency in Excel and Outlook• Strong internal and external customer service abilities
2026-08-11T00:00:00Z