<p>Robert Half is looking for a highly organized and proactive Service Desk Coordinator to join our client in Boston, Massachusetts. This role is pivotal in ensuring the smooth operation of their service desk, including managing ticket queues, dispatching support teams, and maintaining efficiency in service delivery. If you're passionate about optimizing workflows, coordinating resources, and delivering exceptional client service, this position offers a fantastic opportunity to grow within a dynamic and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage the help desk ticket queue to ensure timely responses and proper escalation of issues.</p><p>• Coordinate the dispatching of service desk teams to client sites as needed.</p><p>• Monitor team workflows to ensure focus on priority tasks and adherence to service standards.</p><p>• Assist with project management tasks, including planning, tracking, and execution of IT projects.</p><p>• Collaborate with vendors for procurement, licensing, and resource allocation to meet organizational needs.</p><p>• Maintain accurate documentation of processes, systems, and service delivery updates.</p><p>• Identify inefficiencies in service delivery and recommend improvements to enhance operations.</p><p>• Facilitate client reporting and scheduling to ensure seamless communication and support.</p><p>• Support internal coordination efforts, including meeting calendars and resource planning.</p>
We are looking for a skilled Desktop Support Analyst to join our team in Burlington, Massachusetts. This is a long-term contract position offering an excellent opportunity to work in a dynamic and growing environment. The role involves providing comprehensive IT support to end users and addressing escalations from Level 1 service desks.<br><br>Responsibilities:<br>• Deliver onsite and remote technical support for hardware, software, and network-related issues.<br>• Troubleshoot and resolve escalated tickets promptly, ensuring adherence to established guidelines.<br>• Perform equipment installations, configurations, repairs, and replacements as needed.<br>• Manage asset tracking, maintain accurate documentation, and ensure proper inventory control.<br>• Assist with onboarding and offboarding processes, including workstation setup and account verification.<br>• Provide technical assistance for audiovisual setups during meetings and events.<br>• Support IT operations in office and lab environments, including specialized lab IT systems.<br>• Collaborate on IT projects and contribute to the implementation of system upgrades and refreshes.<br>• Utilize tools such as GSuite, Office 365, Zoom, Slack, and Jira for issue tracking and resolution.<br>• Ensure compliance with standard operating procedures and maintain a high level of customer service.
We are looking for a skilled Help Desk Analyst II to join our team in Woburn, Massachusetts. In this role, you will provide exceptional technical support and assistance to internal users, ensuring their issues are resolved efficiently and effectively. This is a long-term contract position ideal for an individual with a passion for problem-solving and a commitment to delivering excellent customer service.<br><br>Responsibilities:<br>• Respond promptly to technical support requests from internal users, ensuring all issues are addressed with professionalism.<br>• Diagnose and resolve software, hardware, and network problems across various platforms, including Microsoft, Apple, and Android devices.<br>• Utilize troubleshooting skills to address issues related to Cisco and Citrix technologies.<br>• Maintain detailed documentation of customer interactions and solutions within designated systems.<br>• Support configuration management and hardware deployments for end users.<br>• Assist with Active Directory administration, including account setup and maintenance.<br>• Provide guidance on the use of computer systems and applications to enhance user experience.<br>• Collaborate with team members to identify opportunities for process improvements within the service desk operations.<br>• Ensure consistent compliance with organizational policies and standards.<br>• Stay updated on emerging technologies to better support user needs.
Systems Engineer,Active Directory,Microsoft Windows Server,Azure Active Directory,Citrix Technolo<br><br>Microsoft Systems Engineer to support the infrastructure needs of a dynamic biotechnology organization. This role is responsible for designing, implementing, and maintaining Microsoft-based systems critical to scientific research, clinical development, and enterprise operations. Ideal candidates will have a deep understanding of the biotech sector’s compliance requirements and the agility to adapt to a fast-paced innovation-driven environment.<br> Key Responsibilities<br>• Design, implement, and manage Microsoft systems including Windows Server, Active Directory, Microsoft 365, and Azure.<br>• Ensure system reliability, scalability, and performance to support lab operations and data-heavy workloads.<br>• Collaborate with scientists, researchers, and business teams to translate technical requirements into system solutions.<br>• Monitor and troubleshoot complex issues across hybrid environments (on-premise, cloud, and virtualized infrastructure).<br>• Maintain security protocols in compliance with FDA, HIPAA, and GxP standards.<br>• Develop automation scripts and workflows using PowerShell and other tools to improve efficiency and reduce errors.<br>• Provide Tier 3 support for Microsoft infrastructure and related applications.<br>• Document configurations, processes, and SOPs to meet audit and regulatory standards.
<p>We are looking for a skilled Desktop Support Analyst to join our team on a contract basis in Cambridge, MA. This role involves providing comprehensive technical support for end-users, including both traditional desktop services and advanced cloud-related tasks within Azure. The ideal candidate will possess a strong background in Windows environments and demonstrate exceptional customer service skills while addressing a variety of technical challenges.</p><p><br></p><p>Responsibilities:</p><p>• Deliver onsite technical support to resolve end-user issues efficiently and effectively.</p><p>• Manage and resolve escalated support tickets, ensuring timely solutions.</p><p>• Provide assistance with both traditional desktop support tasks and advanced cloud services within Azure.</p><p>• Perform software installation, uninstallation, and troubleshooting on approved applications.</p><p>• Offer onboarding and offboarding support for employees, including device setup and account management.</p><p>• Maintain and support conference room equipment and audiovisual systems.</p><p>• Troubleshoot and resolve printer-related issues, including network, multifunction, and label printers.</p><p>• Administer and manage Active Directory accounts, ensuring proper access and security.</p><p>• Utilize tools such as Intune, Defender, and other Microsoft technologies to enhance system performance and security.</p>
<p>We are looking for a highly skilled RN Auditor to join our team in Boston, Massachusetts. This RN Auditor position offers a long-term contract opportunity for a detail-oriented individual with a strong background in auditing, claims administration, and compliance within the healthcare sector. The ideal RN Auditor candidate will play a critical role in ensuring program integrity through detailed audits, effective communication, and adherence to service level agreements.</p><p><br></p><p>Responsibilities:</p><p>• Conduct onsite and desk audits of healthcare providers to ensure compliance with program integrity standards.</p><p>• Analyze claims and coding data to identify discrepancies and recommend corrective actions.</p><p>• Collaborate with team leads and other auditors to align audit processes with contractual service level agreements.</p><p>• Prepare detailed reports and presentations summarizing audit findings and recommendations.</p><p>• Utilize Microsoft Office tools to manage audit documentation and communication effectively.</p><p>• Monitor compliance with healthcare regulations and standards, ensuring alignment with organizational policies.</p><p>• Provide insights and solutions to enhance recovery and resolution processes.</p><p><br></p>
<p>We are looking for an experienced Tax Manager to join our team in Hopkinton, Massachusetts. In this role, you will oversee tax compliance processes, provide guidance to entry-level staff, and collaborate closely with clients to ensure accurate tax filings and financial records. This position is ideal for someone who thrives in a dynamic environment and has a passion for delivering exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review individual, corporate, and partnership tax returns to ensure compliance with regulations.</p><p>• Oversee the preparation and review of tax extensions and first draft estimates for federal and state income tax payments.</p><p>• Assist in the creation and review of detailed tax accounting records.</p><p>• Support business clients by managing bookkeeping tasks, including data entry for checks and deposits, bank reconciliations, and journal entries.</p><p>• Process annual Form 1099 filings for client accounts.</p><p>• Draft and review response letters to tax authorities addressing client inquiries.</p><p>• Build and maintain strong relationships with clients throughout the year.</p><p>• Supervise, train, and mentor entry-level team members to foster growth and attention to detail.</p><p>• Apply comprehensive knowledge of accounting principles and practices to daily operations.</p><p>• Proficiency in preparing annual income tax provisions and corporate tax returns.</p><p>• Strong understanding of entity formation and related processes.</p><p>• Prior supervisory experience, with a focus on mentoring and developing team members.</p><p>• Exceptional attention to detail and organizational skills.</p><p>• Excellent verbal and written communication abilities.</p><p>• Comprehensive knowledge of accounting principles, practices, and procedures.</p>
<p><em><u>Associate – ESG & Portfolio Analytics </u></em></p><p><strong>Growing Private Equity Firm </strong></p><p> </p><p>Growing Private Equity firm in the Boston area is looking to expand its ESG and Portfolio Analytics team by adding a motivated Associate. With a 4-day in-office schedule, this role strikes the perfect balance between independence and collaboration AND the opportunity to get into the PE industry.</p><p> </p><p><strong>What You'll Be Doing:</strong></p><p>Collaborating with the elite ESG and Portfolio Analytics team to analyze and manage data across environmental, social, and governance (ESG) metrics while driving improvements across the portfolio.</p><p>Contributing to broader portfolio performance initiatives, encompassing operational, financial, and technical data analysis.</p><p>Applying advanced analytics, creating dashboards, and preparing executive-level presentations to communicate insights effectively.</p><p>Engaging with leadership teams to deliver actionable recommendations and innovative solutions.</p><p>NOTE: this role, although offering some amazing experience, is NOT designed to be a springboard to the deals side of the firm.</p><p> </p><p><strong>What's Offered:</strong></p><p><strong>Compensation:</strong> targeting $125K base salary with performance-based bonus; total cash comp target $150k +/-</p><p><strong>Benefits:</strong> Comprehensive package designed to support your health, financial wellness, and work-life balance.</p><p><strong>Growth Potential:</strong> Direct interaction with leadership, creating opportunities for visibility and professional development. Great mentoring from above.</p><p> </p>
<p>Our client, a successful law firm with offices all over the country, is seeking a skilled Legal Administrative Assistant to provide exceptional support to a managing partner and another executive in a fast-paced legal environment. </p><p><br></p><p>Location: Boston, MA</p><p>Salary: $66,000 - $120,000 (depending on experience) </p><p>Schedule: Hybrid (3 days in, 2 days remote)</p><p>Role: Legal Administrative Assistant</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide high-level administrative support to a managing partner and an executive, ensuring smooth operations and organization.</li><li>Maintain effective communication and teamwork across departments to ensure seamless collaboration.</li><li>Drafts and prepares highly sensitive and confidential documents, including memoranda, correspondence, pleadings, reports, and other legal materials.</li><li>Takes initiative to ensure the accuracy and completeness of materials, billing invoices, and reports; thoroughly proofreads documents to ensure compliance with firm policies and procedures.</li><li>Demonstrates strong working knowledge of Electronic Court Filing (ECF) systems and adheres to court-specific filing requirements.</li><li>Accurately enters and submits attorney time records in line with firm’s Time Entry Policy.</li><li>Acts as a key liaison and point of contact for clients and external advisors, maintaining professional communication.</li><li>Handles and prioritizes incoming communications including calls, mail, and emails.</li><li>Researches and responds to client or internal inquiries as needed.</li><li>Assists with business development initiatives and related project support.</li><li>Maintains expertise in iManage (document management system), ensuring timely and organized filing of all client-related documents, both electronic and physical.</li><li>Manages attorney calendars, including scheduling and providing timely reminders.</li><li>Coordinates meetings, handling all logistics such as attendee notifications, setup, follow-up correspondence, meeting minutes, and required documentation.</li><li>Prepares materials and develops presentations for meetings and internal/external use.</li><li>Oversees travel arrangements and logistics for attorneys.</li><li>Monitors client budgets, reviews invoices, and processes expense reports accurately and promptly.</li></ul>
We are looking for a Computer Vision Engineer to join our innovative team in Cambridge, Massachusetts. In this role, you will contribute to the development of AI-driven solutions for manufacturing facilities, focusing on visual inspections and task tracking. This is a mid-level position ideal for professionals who excel in building production-ready environments and implementing computer vision models from scratch.<br><br>Responsibilities:<br>• Develop and implement computer vision models using frameworks such as PyTorch and TensorFlow.<br>• Analyze camera feeds to detect anomalies and defects in manufacturing processes and provide real-time updates.<br>• Build supervised and unsupervised learning models tailored to production environments.<br>• Set up and maintain cloud-based servers, including EC2 instances and S3 storage.<br>• Collaborate with the engineering team to design robust AI solutions for visual inspections and task tracking.<br>• Optimize algorithms for object detection and template matching to improve accuracy and efficiency.<br>• Work on deploying production-grade code and integrating it seamlessly into manufacturing workflows.<br>• Conduct testing and validation of models to ensure reliability in real-world applications.<br>• Utilize Python for scripting and automation tasks related to data processing and model deployment.<br>• Participate in quarterly onsite meetings to align with project goals and team objectives.
<p>Robert Half is working with a client in Wakefield seeking a Part-Time Office Administrator to join its team. This role would require around 20 hours/week, and would likely be 4 days per week in Wakefield, and 1 day per week in Boston. A standard work week for the Part-Time Office Administrator would be Monday - Friday, 4 hour work days. This opportunity is direct-hire.</p><p><br></p><p>The Part-Time Office Administrator would be supporting day-to-day administrative tasks for 4 team members. Responsibilities will include filing, data entry, calendar management, and some light bookkeeping. The selected candidate need to be organized and accurate. A high level of proficiency in MS Office is required.</p><p><br></p><p>For the right experience our client is looking to offer around $38-42/hour. Benefits are offered too.</p><p><br></p><p>If interested and qualified apply to this listing ASAP, or email Bill.Nichols@roberthalf! Thanks.</p>
We are looking for a detail-oriented Expense Accountant to join our team in Lexington, Massachusetts. This Contract-to-Permanent position offers an exciting opportunity to manage employee expense submissions while ensuring compliance with company policies. The ideal candidate will have a strong background in finance, excellent communication skills, and experience in expense reconciliation.<br><br>Responsibilities:<br>• Review and reconcile expense reports, ensuring all receipts and supporting documents are accurately submitted.<br>• Verify that all expense submissions adhere to company policies and guidelines.<br>• Communicate with employees to address discrepancies, obtain missing documentation, and clarify policy requirements.<br>• Monitor and follow up on unresolved issues related to expense processing.<br>• Identify and escalate instances of non-compliance for further review.<br>• Contribute to the improvement of expense reporting processes and assist in generating reports.<br>• Maintain a high level of accuracy and attention to detail in all tasks.<br>• Work independently to manage time effectively in a hybrid or remote work environment.<br>• Utilize tools such as Microsoft Dynamics 365 and Lotus Notes to support expense processing.
<p>• The Billing, Credit & Collections Specialist generates project invoice transactions and oversees assigned Accounts Receivable (A/R) Collections, ensuring the integrity and accuracy of A/R transactions</p><p>• Manage the processing of cash receipts daily; monitor client accounts regularly and identify and pursue delinquent accounts</p><p>• Research and resolve payment discrepancies, short pays, and customer disputes in a professional manner</p><p>• Enter invoices to supplier portals</p><p>• Collaborate with the sales, customer service, and finance teams to resolve billing issues</p><p>• This position interacts closely with the company’s Proposals & Contracts and Project Management teams, and has high visibility across the organization, driving company operations for billing and collections</p><p>• Independently lead the Collections function to ensure prompt and orderly collection of billed transactions; regularly engage within the Company (Finance, Project Managers, Business Development, etc.) and with external customers to elevate A/R Collections to an optimal level</p><p>• Tactfully & extensively communicate (phone and email) to critical and sizeable clients seeking payment on funds owed for work completed</p><p>• Prepare and issue monthly invoices for all billable projects and costs, including hourly, unit, and pass-through; guarantee timely and accurate tracking of customer contracts, change orders, and service invoices; meet departmental billing deadlines</p><p>• Prepare monthly client financial summaries and estimates, and report KPI type data on A/R, cash collections, and days sales outstanding (DSO) to the Senior Leadership Team within the Company</p><p>• Responsible for account reconciliation and analysis for balance sheet accounts including but not limited to cash and accounts receivable</p><p>• Research, review, obtain approval (as needed), and process credit memo requests, and support Project Management with customer billing inquiries; research unpaid or disputed amounts and engage Proposals & Contracts, Project Management, and Finance departments to lead resolution and correction of customer issues and billing errors</p><p>• Responsible for analyzing the creditworthiness of prospective and current customers and make recommendations for credit limit and payment terms.</p><p>• Examining credit history using credit agency tools (D& B) and evaluating potential risks</p><p>• Provide year-end support of auditor requirements, which may include research and reconciliation; perform additional assignments, as directed by Finance Manager</p><p>• Participate in efforts to achieve department and company goals</p><p>• Create and update suppliers</p><p>• Performs other duties as assigned</p><p>• Crosstrain within the accounting department</p><p><br></p>
We are looking for an experienced Senior Accountant to join our team in Yarmouth Port, Massachusetts. In this role, you will play a pivotal part in ensuring the accuracy and integrity of our financial operations, contributing to both routine accounting tasks and high-level reporting processes. This position offers the opportunity to work closely with the Controller and make a meaningful impact within a non-profit organization.<br><br>Responsibilities:<br>• Manage and update the general ledger chart of accounts to align with accounting standards and reporting requirements, including those specific to restricted funding.<br>• Perform monthly and year-end reconciliations for balance sheet accounts such as cash, prepaid expenses, investments, fixed assets, accounts payable, accrued expenses, and other liabilities.<br>• Prepare and execute journal entries to ensure accurate monthly and annual financial reporting.<br>• Monitor cash flow and implement effective controls to safeguard financial resources.<br>• Oversee payment processing activities, ensuring compliance with organizational policies.<br>• Collaborate with the Controller to support financial audits and address any discrepancies.<br>• Analyze financial data to identify trends and provide actionable insights for decision-making.<br>• Assist in maintaining compliance with financial regulations and standards.<br>• Support the preparation of financial statements and related documentation for internal and external reporting.
