<p><strong>Overview:</strong></p><p>We’re seeking a Systems Administrator with strong Microsoft Azure experience to support and enhance a modern cloud and infrastructure environment. This role will focus on managing hybrid systems, improving performance and security, and supporting ongoing cloud initiatives.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Administer and support Azure infrastructure (VMs, networking, storage, Azure AD)</li><li>Manage and maintain Windows Server environments (on-prem and cloud)</li><li>Monitor system performance, availability, and security</li><li>Support O365, identity management, and access controls</li><li>Implement backup, disaster recovery, and patch management processes</li><li>Troubleshoot infrastructure issues and provide end-user support as needed</li><li>Assist with cloud migrations and infrastructure improvements</li></ul><p><strong>Qualifications:</strong></p><ul><li>3+ years of Systems Administration experience</li><li>Hands-on experience with Microsoft Azure (IaaS/PaaS)</li><li>Strong knowledge of Windows Server, Active Directory, and networking</li><li>Experience with PowerShell scripting</li><li>Familiarity with security best practices and compliance standards</li><li>Experience in hybrid environments preferred</li></ul><p><strong>Nice to Have:</strong></p><ul><li>Azure certifications (AZ-104 or similar)</li><li>Experience with virtualization (VMware/Hyper-V)</li><li>Exposure to Intune, Endpoint Manager, or M365</li></ul><p><strong>Why Join Us:</strong></p><ul><li>Growing organization with investment in cloud technologies</li><li>Collaborative team environment</li><li>Competitive compensation and benefits</li></ul><p><br></p>
We are looking for an experienced Senior Systems Engineer to support and enhance a secure enterprise technology environment in Framingham, Massachusetts. This role focuses on maintaining reliable infrastructure across cloud and on-premises platforms while strengthening identity, endpoint, and server operations. The ideal candidate brings deep Microsoft ecosystem expertise, sound engineering judgment, and a track record of delivering well-documented technical solutions in regulated settings.<br><br>Responsibilities:<br>• Administer and optimize enterprise platforms across Microsoft 365, Azure, Entra ID, Active Directory, Intune, Microsoft Defender, and Windows Server environments.<br>• Manage hybrid infrastructure operations spanning cloud services and on-premises systems to ensure stability, performance, and secure access.<br>• Support endpoint and server management for Windows 10 and Windows 11 devices, applying configuration standards, policy controls, and lifecycle best practices.<br>• Troubleshoot complex infrastructure, identity, and collaboration issues, driving timely resolution and minimizing operational disruption.<br>• Lead or contribute to technical projects that improve core infrastructure services, strengthen security controls, and modernize enterprise systems.<br>• Create and maintain clear technical documentation, including system configurations, operational procedures, and implementation records.<br>• Partner with security and IT stakeholders to uphold compliance expectations and support environments with elevated regulatory or security requirements.<br>• Assist with change management activities and planned infrastructure updates, ensuring changes are assessed, documented, and executed with minimal risk.
We are looking for an experienced Help Desk Analyst II - White Glove Support to provide high-touch technical assistance for employees in Massachusetts. This long-term contract position is ideal for someone who excels in a fast-moving environment, supports both Windows and Mac systems, and brings a service-focused approach to desktop and end-user support. The role will help maintain a reliable corporate computing environment while contributing to technology improvements, consistent standards, and strong operational support.<br><br>Responsibilities:<br>• Deliver white-glove desktop support for a global employee population, ensuring issues are addressed promptly and service expectations are consistently met.<br>• Prepare, configure, image, and rebuild Windows and Mac computers for new deployments, replacements, and refresh cycles.<br>• Diagnose and resolve hardware, software, and peripheral problems, including reinstallations, repairs, and system recovery activities.<br>• Manage incoming support requests through the ticketing queue, set priorities effectively, and communicate updates to meet agreed service levels.<br>• Partner with infrastructure and other IT teams to document workflows, maintain support procedures, and improve knowledge sharing.<br>• Evaluate end-user technologies and contribute recommendations for tools, processes, and support practices that enhance productivity and user experience.<br>• Identify opportunities to streamline device deployment, software distribution, and upgrade activities through automation and process improvement.<br>• Provide guidance and mentorship to less experienced support staff, helping raise team effectiveness and consistency.<br>• Support planned after-hours technical work when needed for upgrades, maintenance, or issue resolution.