11 Results for Cybersecurity Analyst Jobs in Boston, MA

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Business Analyst

Oxford, MA
onsite
Permanent / Full Time
100000 - 110000 USD / Yearly
We are looking for a Business Analyst to strengthen business applications and improve how sales, marketing, and customer engagement teams operate in Oxford, Massachusetts. This position partners with stakeholders across the organization to uncover process gaps, shape practical system-based solutions, and support the ongoing performance of enterprise applications. The role is ideal for someone who combines analytical thinking, strong documentation skills, and hands-on experience with customer-facing business systems. Responsibilities: • Partner with department leaders and end users to evaluate current workflows, surface operational pain points, and define clear business needs. • Translate process findings into detailed functional documentation, including user stories, workflow maps, and solution requirements. • Administer and enhance Microsoft Dynamics 365 Sales and Dynamics 365 Marketing/Customer Insights to support business objectives. • Review and refine processes tied to lead handling, pipeline visibility, customer interactions, campaign activity, forecasting, and quotation support. • Work with technical teams to maintain and improve integrations between CPQ, manufacturing platforms, and other essential enterprise systems. • Organize and support testing efforts by validating expected results, tracking defects, and helping resolve issues during project delivery. • Assist with application rollouts, data verification, user readiness activities, and post-implementation support. • Create training guides, reference materials, and process resources that improve adoption and encourage consistent system usage. • Contribute to ongoing improvement efforts focused on automation, reporting accuracy, process efficiency, and data integrity.
2026-11-04T00:00:00Z

Business Analyst

Cambridge, MA
remote
Temporary / Contract
47.5 - 55 USD / Hourly
We are looking for a Business Analyst to support project portfolio coordination and reporting for a large education environment in Cambridge, Massachusetts. This Long-term Contract position is ideal for someone who can independently drive weekly reporting cycles, bring structure to a high-volume project pipeline, and keep project stakeholders aligned on priorities and status. The role will work closely with project managers and IT leaders to produce clear updates, organize incoming demand, and strengthen visibility across active initiatives. Responsibilities: • Create and maintain clear, executive-ready reports that summarize portfolio status, project changes, risks, and upcoming milestones for recurring leadership meetings. • Coordinate with a group of project managers to gather updates, confirm progress, and ensure portfolio information remains accurate and current. • Organize and track a large pipeline of technology-related requests and active initiatives submitted by departments, schools, labs, and community stakeholders. • Extract and analyze data from ServiceNow, Excel, Google Sheets, and related financial sources to support portfolio oversight and operational reporting. • Facilitate weekly reporting processes by preparing materials, following up on open items, and helping keep projects moving against agreed timelines. • Partner with IT leadership and project teams to improve visibility into projects in flight, new requests, and changing priorities across the organization. • Prepare presentation materials and reporting summaries in PowerPoint for leadership discussions and decision-making forums. • Contribute to project portfolio administration for a broad range of IT initiatives, which may include infrastructure efforts, enterprise software implementations, security-related work, and other institutional technology projects. • Support portfolio reporting activities tied to evolving tools or systems when needed as part of ongoing project responsibilities.
2026-11-06T00:00:00Z

Business Analyst

Manchester, NH
onsite
Permanent / Full Time
99000 - 120000 USD / Yearly
We are seeking a Salesforce Business Systems Analyst to support the continued growth and optimization of our client's Salesforce environment. This role serves as a key liaison between business teams and technology stakeholders, helping to improve processes, define requirements, and deliver scalable Salesforce solutions. The ideal candidate combines strong Salesforce platform knowledge with business analysis skills and enjoys partnering with stakeholders to drive operational improvements. Responsibilities<ul><li>Collaborate with business stakeholders to understand objectives, challenges, and process improvement opportunities.</li><li>Gather, document, and analyze business requirements and translate them into functional solutions.</li><li>Configure and maintain Salesforce features, including workflows, flows, custom objects, fields, reports, dashboards, and security settings.</li><li>Evaluate existing business processes and recommend enhancements to improve efficiency, data quality, and user experience.</li><li>Work closely with technical teams to support solution design, development, testing, and deployment activities.</li><li>Facilitate user acceptance testing (UAT) and help validate that delivered solutions meet business requirements.</li><li>Support data management initiatives, including data quality, imports, cleanup efforts, and reporting.</li><li>Develop process documentation, training materials, and end-user resources.</li><li>Assist with release planning, change management, and user adoption efforts.</li><li>Serve as a trusted advisor to business teams regarding Salesforce capabilities and best practices.</li></ul>
2026-10-22T00:00:00Z

Chief Information Security Officer

Boston, MA
onsite
Temporary / Contract
79.1635 - 91.663 USD / Hourly
We are looking for an experienced Chief Information Security Officer to provide strategic technology and security leadership for a mission-driven nonprofit in Boston, Massachusetts. This Long-term Contract opportunity is ideal for a senior leader who can evaluate current risk exposure, strengthen protection of sensitive donor and client information, and shape a practical roadmap for cybersecurity, data governance, and resilience. The position combines executive-level advisory work with hands-on involvement in infrastructure, disaster recovery planning, and security operations in a Microsoft 365 and Azure-based environment. Responsibilities: • Develop a comprehensive security and IT risk strategy aligned with the organization’s mission, operational needs, and compliance expectations. • Assess the current technology landscape and produce a prioritized roadmap covering cybersecurity improvements, data governance, business continuity, and disaster recovery readiness. • Lead gap analyses focused on data protection, incident response, network security, backup practices, and overall resilience against breaches or service disruptions. • Establish and refine policies for information handling, document classification, retention, and archiving to better safeguard confidential legal, community, and donor records. • Partner with leadership, the internal IT manager, and external service providers to strengthen day-to-day security operations and improve oversight of help desk and technology vendors. • Provide senior guidance on protecting cloud and on-premises systems, including Microsoft 365, Azure services, shared file environments, servers, and network infrastructure. • Support planning and execution for critical technology upgrades and security enhancements while minimizing operational risk to the organization. • Advise on incident preparedness by defining response procedures, escalation paths, and recovery approaches for cyber threats, system outages, and data integrity events. • Deliver practical recommendations to executive stakeholders on technology priorities, risk posture, and investments needed to support long-term organizational stability.
2026-11-06T00:00:00Z

Help Desk/Desktop Support Analyst

Boston, MA
onsite
Temporary / Contract
28.5 - 33 USD / Hourly
Emphasis is more on communication and soft skills experience Associate degree in Information Technology or a related field preferred, or equivalent combination of technical training and hands-on support experience.2+ years of experience providing Tier 1 deskside, help desk, or service desk support in a corporate environment.Strong customer service mindset with the ability to communicate clearly, remain calm under pressure, and provide professional in-person support.Working knowledge of Windows 10/11, Microsoft 365, Microsoft Teams, Outlook, mobile devices, printers, docking stations, peripherals, and basic networking concepts.Experience troubleshooting conference room or audiovisual technology such as Teams Rooms, displays, cameras, microphones, speakers, cabling, and room control equipment.Experience supporting executives, leadership teams, visitors, or high-touch end-user environments preferred.Ability to document incidents, service requests, troubleshooting steps, and asset updates accurately in a ticketing or IT Service Management system.Ability to prioritize multiple requests, follow established processes, escalate appropriately, and maintain ownership through resolution.Basic understanding of account access, MFA, password resets, endpoint setup, and standard IT security practices.IT certifications such as CompTIA A+, Network+, Microsoft fundamentals, or ITIL Foundation preferred.Ability to work independently and collaboratively with IT, facilities, vendors, and business partners.Ability to stand or walk for extended periods, move between office areas frequently, and lift up to 50 pounds when handling IT equipment.
2026-10-28T00:00:00Z

Help Desk/Desktop Support Analyst

Greenland, NH
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an entry-level Help Desk/Desktop Support Analyst to join an onsite team for a contract assignment in the apparel manufacturing industry. This role offers a strong opportunity to build practical IT experience by supporting device rollouts, assisting end users, and learning established support processes in a hands-on environment. The selected candidate will contribute to daily desktop support activities, maintain accurate records, and deliver dependable service throughout the assignment. Responsibilities: • Support onsite setup and distribution of computers, mobile devices, and related equipment for employees • Provide first-level technical assistance by diagnosing common hardware, software, and access issues • Prepare and configure workstations, peripherals, and standard applications according to documented procedures • Follow written workflows and operational checklists to complete deployment and support tasks accurately • Record completed work, user issues, and status updates within tracking tools or service desk systems • Assist with device assignment coordination to help ensure equipment is delivered to the appropriate users • Troubleshoot basic desktop and network connectivity problems and escalate more complex matters when needed • Maintain a courteous, detail-focused approach while assisting users and responding to support requests
2026-11-05T00:00:00Z

Help Desk/Desktop Support Analyst

Boston, MA
onsite
Temporary / Contract
35 - 45 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide high-quality technical support for employees in Boston, Massachusetts. This Long-term Contract position is ideal for someone who enjoys solving end-user issues, improving workplace technology, and delivering dependable service in both onsite and remote environments. The role will focus on desktop support, ticket ownership, endpoint administration, and continuous improvements that strengthen performance and user productivity. Responsibilities: • Resolve hardware, software, and access-related issues for internal users through timely and detail-focused service desk support. • Manage incidents and service requests from initial intake to final resolution, while keeping users informed with clear status updates and expected timelines. • Drive initiatives that enhance the employee technology experience by minimizing interruptions, improving system performance, and identifying opportunities to streamline recurring tasks. • Maintain accurate technical records by documenting troubleshooting steps, solutions provided, and detailed case closure notes for future reference. • Coordinate with specialized internal teams when advanced support is required, while retaining accountability for progress and communication until the issue is fully resolved. • Support and optimize desktop environments, endpoint management platforms, collaboration tools, and business applications through configuration, maintenance, upgrades, and ongoing troubleshooting. • Provide user guidance and informal training to help employees better utilize supported technologies and reduce repeat issues. • Contribute to service management and change control practices by following established standards and participating in process improvement efforts.
2026-10-14T00:00:00Z

Senior Desktop Support Analyst

Worcester, MA
onsite
Permanent / Full Time
75000 - 85000 USD / Yearly
We are looking for an experienced Senior Desktop Support Analyst to provide high-touch technical support in Worcester, Massachusetts. This role focuses on delivering dependable assistance to senior leaders across macOS, Windows, mobile platforms, and productivity tools while ensuring a seamless end-user experience. The ideal candidate brings strong technical judgment, effective communication skills, and the ability to navigate urgent issues in a fast-paced university environment. Responsibilities: • Provide white-glove technical assistance to executive users, with primary support for macOS devices as well as Windows systems, mobile technology, and collaboration platforms. • Take full ownership of support requests, guiding each issue from initial assessment through troubleshooting, follow-up, and final resolution. • Partner with internal technology teams and external service providers to address escalated or complex technical problems efficiently. • Prepare and support executive meetings, presentations, and other high-visibility events to help ensure technology operates without disruption. • Translate technical concepts into clear, practical guidance for users who may not have a technical background. • Build strong working relationships with senior leadership by handling sensitive matters with professionalism and discretion. • Monitor patterns in support activity, identify recurring problems, and propose improvements to enhance service quality and operational efficiency.
2026-11-02T00:00:00Z

Financial Reporting Analyst

Boston, MA
onsite
Temporary / Contract
43 - 45 USD / Hourly
We are looking for an experienced Financial Reporting Analyst to support regulatory and external reporting activities within a banking environment in Boston, Massachusetts. This Long-term Contract position will focus on preparing quarterly and annual financial reporting materials, validating information received from business partners, and helping ensure alignment with U.S. GAAP and other applicable reporting standards. The ideal candidate brings strong analytical judgment, attention to detail, and the ability to work across accounting and finance functions to produce accurate, well-supported disclosures. Responsibilities: • Prepare quarterly and annual financial reports by compiling data, organizing support materials, and ensuring submissions meet applicable reporting requirements. • Review financial information provided by internal teams and external service partners to confirm completeness, consistency, and accuracy before inclusion in formal reports. • Develop detailed schedules, workpapers, and related documentation that support reported balances and disclosure requirements. • Draft and refine financial statement footnotes and other narrative disclosures for external reporting packages. • Perform reconciliations for complex accounts and investigate variances to resolve discrepancies in a timely manner. • Support the adoption of new or revised accounting and reporting guidance by assessing impact and helping incorporate updated requirements into reporting processes. • Analyze financial data and reporting outputs to identify trends, exceptions, and areas requiring follow-up with accounting or finance stakeholders. • Maintain organized reporting records and databases to support audit readiness, traceability, and ongoing financial analysis.
2026-10-20T00:00:00Z

Desktop Support Analyst

Cambridge, MA
onsite
Temporary / Contract
39.5865 - 45.837 USD / Hourly
We are looking for a Desktop Support Analyst to provide hands-on technical assistance for a dynamic health pharm/biotech environment in Cambridge, Massachusetts. This Long-term Contract position will support both on-site and remote employees, helping keep end-user technology reliable, secure, and productive across multiple locations. The role is ideal for someone who enjoys direct user interaction, practical troubleshooting, and delivering responsive support across a broad range of desktop and collaboration tools. Responsibilities: • Deliver front-line and intermediate technical support for desktops, laptops, mobile devices, and related hardware for employees working on-site and remotely. • Diagnose and resolve operating system, application, and device issues across Windows environments, with occasional support for Mac systems. • Manage user access tasks such as password resets, account unlocks, and directory-based support within Active Directory, Entra ID, and Okta. • Provide walk-up assistance through an IT kiosk model, offering timely help for day-to-day technical questions and urgent user issues. • Support Microsoft 365 applications and collaboration platforms, including Outlook, Teams, and Zoom, to maintain effective end-user communication. • Track, update, and resolve incidents and service requests through ServiceNow while maintaining accurate documentation and status visibility. • Handle a mix of Level 1 through Level 2.5 support requests, escalating complex issues appropriately and following through to resolution. • Contribute to endpoint management initiatives, including Windows 11 rollout activities, Intune adoption, and patch management improvements using ManageEngine. • Assist a large user population spread across multiple Cambridge buildings as well as remote staff in other locations. • Work closely with service desk peers and local team leads to maintain consistent support coverage and a strong customer service experience.
2026-11-03T00:00:00Z

Workday - Techno-Functional Analyst

Worcester, MA
remote
Temporary / Contract
80 - 90 USD / Hourly
We are looking for an experienced Workday - Techno-Functional Analyst to provide end-to-end support for a nonprofit organization’s Workday platform in the eastern time zone. This Long-term Contract position is ideal for a detail-oriented individual who can combine hands-on system administration with functional guidance across HCM and Financials while helping teams get the most value from the platform. The role will partner closely with HR, Finance, operations, and technical stakeholders to strengthen system performance, improve processes, and support ongoing enhancements. Responsibilities:• Take primary responsibility for the organization’s Workday environment, building a strong understanding of current configurations, business rules, security setup, reporting framework, and integration design.• Analyze existing implementation decisions and system documentation to identify gaps, recommend improvements, and support a stable post-go-live operating model.• Provide functional and technical support across Workday HCM areas such as core HR, compensation, benefits, talent, performance, recruiting, and payroll coordination.• Support Workday Financial Management processes including general ledger, accounts payable, procurement, expense management, budgeting coordination, and financial reporting.• Define and maintain a structured enhancement roadmap, translating business priorities into actionable plans, timelines, and measurable deliverables.• Lead discussions with business stakeholders to gather requirements, evaluate requests, and prioritize initiatives that align with organizational goals.• Review workflows to uncover opportunities for automation, efficiency, and better user adoption, then implement improvements based on Workday best practices.• Develop and maintain reports, dashboards, and calculated fields while promoting data accuracy, consistency, and governance across the platform.• Investigate integration issues, coordinate with internal IT teams and external partners, and support updates involving connected third-party systems.• Serve as the link between business teams and technical resources, helping drive optimization efforts and maximizing the organization’s long-term return on its Workday investment.
2026-11-06T00:00:00Z

11 results for Cybersecurity Analyst in Boston, MA