<p>Senior Customer Service Representative – Lowell, MA</p><p><br></p><p>We’re seeking a detail-driven and customer-focused Senior Customer Service Representative to join our team in Lowell, Massachusetts. This role is critical in supporting seamless financial operations while delivering an exceptional customer experience. The right candidate will thrive in a fast-paced environment, bring strong organizational skills, and excel at building relationships both internally and externally.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Deliver timely, accurate responses to a high volume of customer inquiries, ensuring satisfaction and retention.</li><li>Research historical pricing data and partner with product line managers to process quotations quickly and accurately.</li><li>Oversee the full order management process—including new orders, returns, sample requests, credits, and debits.</li><li>Maintain accurate backlog records, aligning with customer needs and managing expedite requests to meet deadlines.</li><li>Handle customer complaints with professionalism, applying effective problem-solving and escalating issues when necessary.</li><li>Collaborate cross-functionally with sales, finance, and operations teams to resolve issues and streamline workflows.</li><li>Exercise sound judgment within established guidelines to make appropriate and effective decisions.</li><li>Cultivate strong, trust-based relationships with customers and internal partners to support long-term success.</li></ul>
Robert Half is proud to partner with a highly respected client seeking an experienced Human Resources & Payroll Manager to join their team. This is a fantastic opportunity for a motivated detail oriented who enjoys wearing multiple hats and thrives in a people-focused, fast-moving environment. <br> In this role, you will oversee the full spectrum of HR and payroll functions, ensuring seamless processes and a positive employee experience. You’ll develop and implement HR policies that align with company objectives and compliance requirements, manage full-cycle recruitment and onboarding, and play a key role in employee relations and performance management. Acting as a trusted resource to both employees and leadership, you’ll also coordinate training initiatives to support detail oriented growth and organizational development. <br> On the payroll side, you’ll take ownership of accurate and timely processing, manage benefits administration, and ensure adherence to all wage, tax, and reporting regulations. You’ll analyze payroll data to identify trends and continuously look for ways to streamline and enhance efficiency. Staying current on employment laws and compliance standards will be critical as you support audits and maintain meticulous records. <br> The ideal candidate will bring a bachelor’s degree in Human Resources, Business Administration, or a related field, along with proven experience managing both HR and payroll functions. A strong understanding of employment laws, HR best practices, and attention to detail are essential for success in this role. <br> If you’re a hands-on HR detail oriented with a passion for people, process improvement, and operational excellence, this is an outstanding opportunity to make a meaningful impact with a great organization. <br> For immediate consideration, please call Dan Duggan at (508) 205-2126.
<p>We are looking for an experienced Purchasing Manager to lead procurement operations and optimize sourcing strategies in Worcester County. This role requires a proactive leader who can drive cost efficiency, ensure supplier performance, and enhance delivery timelines, all while maintaining high-quality standards. The ideal candidate will oversee vendor relationships, negotiate contracts, and implement evaluation systems to support the company’s goals.</p><p><br></p><p>Responsibilities:</p><p>• Manage the procurement of equipment, materials, and services, ensuring cost efficiency, quality, and timely delivery.</p><p>• Conduct detailed analyses of supplier operations to identify factors impacting cost, reliability, and adherence to schedules.</p><p>• Research and identify suppliers with relevant experience to ensure the availability of high-quality goods and services.</p><p>• Utilize spend analysis data to uncover strategic sourcing opportunities and improve procurement outcomes.</p><p>• Develop and execute negotiation strategies to secure favorable terms with vendors.</p><p>• Implement and maintain a robust contract management framework to streamline the contract lifecycle.</p><p>• Establish and oversee a supplier performance evaluation system to enhance vendor accountability and drive improvements.</p><p>• Collaborate with cross-functional teams to align procurement strategies with organizational objectives.</p><p>• Provide leadership and training to a team of procurement professionals, ensuring their success and development.</p><p><br></p><p><strong><em><u>For immediate screening and consideration please call me, today. 508-205-2127. Reference the purchasing manager role posting please! Eric Lebow</u></em></strong></p>
Robert Half is partnering with an outstanding client that’s seeking a Sales Support Coordinator to join their dynamic and collaborative team. This is a fantastic opportunity for a detail-oriented detail oriented who enjoys supporting a high-performing sales organization and thrives in a fast-paced, team-driven environment. <br> In this role, you’ll play a key part in keeping sales operations running seamlessly. You’ll coordinate monthly sales calls and meetings, communicate daily with the sales team, and prepare presentations, business reviews, and seasonal materials. You’ll also create sales reports, new item forms, and product sell sheets to support business growth. A portion of your work will focus on managing promotional activities and client relationships through various customer portals, including deduction management, fund tracking, and planning and forecasting support. Additionally, you’ll update SharePoint with client information, distribute daily sales blasts, maintain Plan-o-Gram libraries, and ensure all product data is accurate and up to date. <br> The ideal candidate will be organized, analytical, and proactive, with strong communication skills and a team-oriented mindset. A bachelor’s degree is preferred, and proficiency in Microsoft Office is required. If you’re someone who enjoys multitasking, collaborating across departments, and playing an integral role in driving sales success, this is an excellent opportunity to grow your career with a respected and innovative organization. <br> For immediate consideration, please call Dan Duggan at (508) 205-2126.
<p>Job Title: Administrative Assistant</p><p>Location: North Andover</p><p>Company: Construction Company</p><p><br></p><p>Job Description:</p><p>Our client is seeking a proactive and detail-oriented Administrative Assistant to join its team in North Andover. As part of a growing construction company, you will play a pivotal role in supporting daily operations and ensuring the efficient execution of administrative tasks. This position offers an exciting opportunity to be involved in diverse aspects of our business and contribute to the success of our projects.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Provide administrative support to management and project teams, including scheduling meetings, preparing documents, and managing communications.</p><p>Maintain accurate records of project timelines, budgets, and contracts.</p><p>Process invoices, expense reports, and other financial documentation in collaboration with the accounting department.</p><p>Coordinate with subcontractors, suppliers, and vendors to ensure timely delivery and compliance with project schedules.</p><p>Manage office supplies and inventory, ensuring the workspace remains organized and functional.</p><p>Assist with creating and maintaining employee and project files, ensuring compliance with company policies and procedures.</p><p>Execute data entry tasks, track project status updates, and manage calendars.</p><p>Handle incoming calls, emails, and inquiries, directing requests appropriately.</p><p><br></p><p>Requirements:</p><p><br></p><p>Proven experience as an administrative assistant, ideally in the construction industry or a similar field.</p><p>Proficiency with Microsoft Office Suite and construction management software is a plus.</p><p>Strong organizational skills with exceptional attention to detail.</p><p>Excellent verbal and written communication skills.</p><p>Ability to multi-task and adapt to changing priorities in a fast-paced environment.</p><p>Professional demeanor and ability to work collaboratively with diverse teams.</p><p><br></p><p>If interested and qualified please apply to this listing ASAP, or email Bill.Nichols@roberthalf. Thanks!</p>
We are looking for a dedicated Help Desk Analyst II to join our team in Woburn, Massachusetts. In this role, you will provide exceptional technical support and assistance to internal customers while maintaining a high level of attention to detail and accuracy. As part of a collaborative environment, you will contribute to the continuous improvement of departmental success. This is a long-term contract position offering an excellent opportunity for growth within the detail-oriented services industry.<br><br>Responsibilities:<br>• Deliver timely and courteous technical support to internal users, ensuring issues are resolved effectively.<br>• Apply troubleshooting expertise to diagnose and resolve hardware, software, and system-related problems.<br>• Maintain detailed records of customer interactions and solutions using designated computer applications.<br>• Configure and deploy hardware and software systems, ensuring compatibility and functionality.<br>• Provide support for devices such as Apple products, Mac computers, and Android systems.<br>• Utilize knowledge of Active Directory, Citrix, and Cisco technologies to resolve network and system issues.<br>• Assist in managing configuration settings and deployments to optimize system performance.<br>• Collaborate with team members to identify and implement improvements in service delivery.<br>• Educate users on best practices for utilizing hardware and software efficiently.<br>• Ensure compliance with company policies and procedures while delivering technical solutions.
<p>We are looking for an experienced Financial Reporting Analysts with over 3years of expertise to join our team on a Contract basis in Boston, Massachusetts. This role focuses on delivering accurate financial reports, ensuring compliance with regulatory standards, and supporting business process improvements. The ideal candidate will bring a strong background in GAAP accounting, financial analysis, and leadership to drive success in this position.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and analyze detailed financial statements and reports to ensure accuracy and compliance with GAAP standards.</p><p>• Oversee account reconciliation processes to maintain integrity in financial data.</p><p>• Collaborate with teams to implement enhancements in reporting procedures and business processes.</p><p>• Monitor and ensure adherence to all regulatory requirements and guidelines.</p><p>• Lead auditing efforts to identify discrepancies and recommend corrective actions.</p><p>• Manage correspondence and notices related to financial reporting and compliance.</p><p>• Support hiring processes and team management activities to ensure the department's productivity.</p><p>• Facilitate negotiations and client relations to maintain positive business partnerships.</p><p>• Drive the implementation of new financial reporting tools and systems.</p><p>• Provide leadership and guidance in the development of strategic financial initiatives.</p>
We are looking for an experienced Loan Officer to join our team in Worcester, Massachusetts. In this role, you will originate, underwrite, and manage loans specifically tailored to support affordable housing projects. This is a long-term contract position that offers the opportunity to make a meaningful impact by providing essential financing solutions to developers, nonprofits, and community organizations.<br><br>Responsibilities:<br>• Assess and evaluate loan applications for bridge financing, construction loans, and developer projects.<br>• Conduct thorough financial analyses, risk evaluations, and collateral assessments to make informed lending decisions.<br>• Build strong relationships with clients, including developers, nonprofit organizations, and contractors, to structure financial solutions.<br>• Provide clients with expert guidance on loan products, compliance requirements, and financing options.<br>• Monitor the progress of construction projects and oversee disbursement schedules to ensure alignment with loan agreements.<br>• Identify potential risks in development projects and collaborate with the compliance team to mitigate them effectively.<br>• Ensure all loan agreements adhere to regulatory standards and organizational policies.<br>• Maintain accurate documentation of loan files and prepare detailed reports for internal and external stakeholders.<br>• Collaborate with cross-functional teams to support high-value transactions and ensure project success.
