We are looking for a skilled Office Manager to oversee daily administrative operations and ensure the smooth functioning of our office in Boston, Massachusetts. This is a Contract position, ideal for someone with strong organizational skills and a passion for creating a productive work environment. The role requires a proactive individual who can manage multiple tasks effectively and ensure the office runs efficiently.<br><br>Responsibilities:<br>• Oversee and coordinate day-to-day office operations, ensuring efficiency and organization.<br>• Manage calendars, schedule meetings, and maintain appointment schedules for team members.<br>• Plan and execute internal events, including team-building activities and special celebrations.<br>• Facilitate the onboarding process for new employees, ensuring they are set up for success.<br>• Provide exceptional customer service by addressing inquiries and resolving issues promptly.<br>• Organize and maintain office supplies, ensuring the workspace is well-stocked and functional.<br>• Collaborate with vendors and service providers to support office needs and events.<br>• Implement and maintain office policies, procedures, and safety standards.<br>• Monitor and manage budgets for office-related expenses and events.<br>• Act as a point of contact for office-related matters, fostering a positive work environment.
<p>Senior Customer Service Representative – Lowell, MA</p><p><br></p><p>We’re seeking a detail-driven and customer-focused Senior Customer Service Representative to join our team in Lowell, Massachusetts. This role is critical in supporting seamless financial operations while delivering an exceptional customer experience. The right candidate will thrive in a fast-paced environment, bring strong organizational skills, and excel at building relationships both internally and externally.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Deliver timely, accurate responses to a high volume of customer inquiries, ensuring satisfaction and retention.</li><li>Research historical pricing data and partner with product line managers to process quotations quickly and accurately.</li><li>Oversee the full order management process—including new orders, returns, sample requests, credits, and debits.</li><li>Maintain accurate backlog records, aligning with customer needs and managing expedite requests to meet deadlines.</li><li>Handle customer complaints with professionalism, applying effective problem-solving and escalating issues when necessary.</li><li>Collaborate cross-functionally with sales, finance, and operations teams to resolve issues and streamline workflows.</li><li>Exercise sound judgment within established guidelines to make appropriate and effective decisions.</li><li>Cultivate strong, trust-based relationships with customers and internal partners to support long-term success.</li></ul>
<p>*EXECUTIVE ASSISTANT - Our client is seeking an Executive Assistant for its Boston office to provide critical administrative support to the firm’s CEO, Managing Director, and Client Development team in alignment with its mission to improve public education. Key responsibilities include managing executive schedules, coordinating meetings (both in-person and virtual), arranging travel logistics, and preparing meeting materials like PowerPoint decks. The role also involves maintaining client materials, providing administrative support for the Partnerships and Client Development team, assisting with company-wide initiatives, and performing additional duties as assigned. Strong organizational and communication skills are essential for success in this position. ((Boston))</p>
<p>Robert Half’s client is looking for a Copywriter for a 3–6+ month contract in Boston. This is a hybrid, 40-hour-per-week opportunity, candidates must be able to work onsite 2 days per week in Boston. The Copywriter will create compelling, thoughtful content for commercial banking and financial services clients, ensuring messaging resonates with sophisticated audiences. Projects will focus on B2B and B2B2C content across platforms, including social media, email, landing pages, and web copy. This role is ideal for candidates with experience in the financial services or technology sectors who enjoy distilling complex concepts into digestible, engaging content. Interested candidates should provide a portfolio of relevant writing samples in addition to resume.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Write and edit content for digital platforms, including email, social media, web, and landing pages</li><li>Translate complex financial and technological topics into clear, impactful messaging</li><li>Build content strategies that align with client goals and industry trends</li><li>Collaborate with internal teams to ensure brand voice consistency</li><li>Adapt tone and writing style for B2B and B2B2C audiences</li></ul><p><br></p>
<p>We are seeking a skilled and versatile Temporary Marketing Specialist to support our marketing automation efforts, social media strategy, light design work, and digital asset organization. This role is ideal for a detail-oriented marketer with strong project management skills and a creative mindset.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Build and edit marketing campaigns using platforms like Marketo (or similar), with support available for backend setup.</li><li>Edit and optimize email content.</li><li>Write engaging captions and create visuals for social media posts.</li><li>Schedule content across multiple platforms.</li><li>Collaborate on blog and social media strategy.</li><li>Pull and analyze monthly performance reports.</li><li>Create graphics using tools such as Canva.</li><li>Design email banners and landing page visuals as needed</li><li>Reorganize video library folder structures.</li><li>Ensure all videos are properly captioned and labeled.</li></ul>
