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8 results for Customer Success Manager in Boston, MA

Accounting Manager
  • Boston, MA
  • remote
  • Temporary
  • 35.00 - 41.00 USD / Hourly
  • <p>Our client, in the professional services industry is seeking an experienced Accounting Manager to join their team in Boston, Massachusetts. This long-term contract position is ideal for an experienced, detail-oriented individual with a strong background in accounting and a collaborative mindset. The successful candidate will oversee accounting operations and ensure the smooth execution of financial processes in a dynamic software development and licensing environment. This is a fantastic opportunity for someone with strong interpersonal skills and a team-oriented and collaborative approach</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Manage month-end close activities, ensuring accurate and timely reporting of financial results</p><p>• Oversee general ledger operations and maintain comprehensive account reconciliations</p><p>• Prepare and review journal entries to ensure compliance with accounting standards</p><p>• Coordinate financial statement audits and support external auditor requirements</p><p>• Supervise a Senior Accountant, providing guidance and performance oversight</p><p>• Handle payroll accounting and reconciliation processes efficiently</p><p>• Support audit preparations, including documentation and coordination with external auditors</p><p>• Collaborate on stock-based compensation accounting and quarterly reporting</p><p>• Utilize NetSuite for financial operations, including payroll and reconciliation tasks</p><p>• Ensure adherence to established processes while identifying opportunities for improvement</p>
  • 2026-01-20T19:44:09Z
Facilities Coordinator 5
  • Boston, MA
  • remote
  • Temporary
  • 25.00 - 30.00 USD / Hourly
  • We are looking for a dynamic and customer-focused Facilities Coordinator to join our team on a Contract basis in Boston, Massachusetts. This role involves supporting the Facilities Manager in ensuring smooth operations across multiple floors, including overseeing maintenance, vendor coordination, and customer satisfaction initiatives. You’ll play a vital part in creating a welcoming and efficient environment for clients and staff while contributing to the success of events and daily operations.<br><br>Responsibilities:<br>• Assist the Facilities Manager in overseeing property maintenance and repair services to ensure seamless operations.<br>• Coordinate vendor services, including scheduling and escorting vendors during site visits.<br>• Conduct regular site inspections to identify issues and create resolution tickets.<br>• Support the planning and execution of monthly and quarterly client events.<br>• Respond to emergency situations and manage on-call duties as the primary point of contact when required.<br>• Foster positive relationships with property occupants and ensure high levels of customer satisfaction.<br>• Monitor and report on Key Performance Indicators (KPIs) to identify areas for improvement.<br>• Collaborate with the team to implement best practices and innovative solutions for facility management.<br>• Ensure compliance with established procedures and protocols, including incident reporting and escalation.<br>• Promote teamwork and a customer-first approach within the facilities management team.
  • 2026-01-12T14:48:38Z
Technical Writer
  • Boston, MA
  • remote
  • Temporary
  • 40.00 - 50.00 USD / Hourly
  • <p>Robert Half's marketing & creative client is looking for a Technical Writer / Documentation Specialist for a 2-month contract in the Greater Boston area. This is a remote, 40-hour-per-week opportunity; candidates must be willing and able to work eastern (ET) hours. The Technical Writer will be responsible for creating training materials, visual aids, and documentation for internal processes and new platforms. Interested candidates must be able to provide a portfolio of relevant writing/documentation samples.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Collaborate with subject matter experts to develop SOPs and best practices</li><li>Develop clear, visual, and step-by-step end-user documentation for internal systems</li><li>Produce and embed visual aids</li><li>Create short instructional videos and/or screen recordings</li><li>Organize and maintain documentation</li><li>Establish standards, templates, taxonomy, and scalable systems for future documentation</li></ul>
  • 2026-01-22T15:34:06Z
Business Development Officer
  • Lowell, MA
  • onsite
  • Permanent
  • 70000.00 - 105000.00 USD / Yearly
  • <p>Our client one of the oldest Credit Unions in the area is looking to add a new Business Development Officer to their team. As a Business Development Officer, you will play a key role in growing and retaining business banking deposit relationships and commercial lending portfolios. You’ll identify and convert new business opportunities, build strong relationships with local businesses, and serve as a trusted financial advisor—delivering solutions that help our members and strengthen our community.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Develop and implement strategic plans for business deposit growth and market expansion.</li><li>Identify, pursue, and convert new business members through networking, outreach, and partnerships.</li><li>Actively cross-sell business banking products (deposits, merchant services, treasury management, commercial loans).</li><li>Manage a pipeline of prospective clients; provide ongoing relationship management for existing members.</li><li>Collaborate with retail banking and other departments to ensure a holistic relationship banking experience.</li><li>Handle commercial lending needs, ensuring efficient processing and follow-up.</li><li>Represent the Credit Union at business events, community activities, and network with local professionals.</li><li>Maintain up-to-date expertise on business banking products, market conditions, and emerging technologies.</li><li>Track and report on individual performance and market trends, ensuring alignment with departmental goals.</li></ul>
  • 2026-01-21T19:18:57Z
Marketing Reporting Associate
  • Boston, MA
  • onsite
  • Permanent
  • 80000.00 - 95000.00 USD / Yearly
  • We are looking for a Marketing Reporting Associate to join our team in Boston, Massachusetts. In this role, you will support a global investment management platform, focusing on institutional clients and consultants. This is an excellent opportunity to collaborate across teams, manage essential marketing content, and contribute to the success of a dynamic organization.<br><br>Responsibilities:<br>• Create and deliver high-quality RFPs, DDQs, and consultant reports that meet compliance standards and client expectations.<br>• Collaborate with client and consultant relations teams to ensure marketing content aligns with organizational goals.<br>• Maintain and update accurate marketing and strategy information across various asset classes.<br>• Partner with investment and product teams to gain insights and enhance reporting materials.<br>• Provide ongoing support for consultant relations, ensuring effective communication and engagement.<br>• Utilize tools such as Loopio to streamline the proposal and reporting processes.<br>• Ensure all written materials are thorough, precise, and tailored to client needs.<br>• Contribute to the development of initiatives that improve the efficiency of reporting and proposal workflows.<br>• Stay informed about financial market trends and integrate relevant insights into reporting.<br>• Assist in identifying opportunities for career growth within the organization.
  • 2026-01-16T19:08:51Z
CFO - Construction
  • Boxborough, MA
  • onsite
  • Permanent
  • 190000.00 - 230000.00 USD / Yearly
  • <p>The Chief Financial Officer (CFO) will serve as a strategic partner to the ownership team, providing financial leadership to support sustained growth, profitability, and long-term value creation. This role goes beyond traditional accounting and focuses heavily on financial strategy, capital planning, revenue optimization, tax efficiency, and scalable financial systems suited to a growing construction company.</p><p><br></p><p>The CFO will oversee all financial functions while helping guide business decisions related to expansion, project selection, risk management, and operational efficiency.</p><p><br></p><p>For additional info, please contact MICHAEL ABATE @ michael.abate@roberthalf;com</p><p><br></p><p>Key Responsibilities</p><p>Strategic & Executive Leadership</p><ul><li>Act as a trusted advisor to the CEO and ownership, contributing to overall company strategy and long-term planning.</li><li>Translate business goals into actionable financial strategies that support sustainable growth.</li><li>Provide financial insights to evaluate new markets, service lines, joint ventures, and acquisitions.</li><li>Support ownership with succession planning, equity structure, and long-term value optimization.</li></ul><p>Financial Planning & Analysis</p><ul><li>Lead budgeting, forecasting, and long-range financial planning processes.</li><li>Develop and monitor KPIs related to revenue growth, margins, cash flow, backlog, and project performance.</li><li>Analyze financial performance across projects, divisions, and entities to identify risks and opportunities.</li><li>Provide clear, decision-focused financial reporting to leadership.</li></ul><p>Revenue Growth & Profitability</p><ul><li>Partner with operations and estimating teams to improve job costing, pricing strategies, and margin performance.</li><li>Evaluate project mix, customer concentration, and contract structures to maximize profitability.</li><li>Identify opportunities to increase revenue through operational efficiency, contract terms, and financial structuring.</li><li>Ensure accurate revenue recognition in accordance with construction accounting standards.</li></ul><p>Tax Strategy & Compliance</p><ul><li>Lead tax planning strategies to minimize tax liability while remaining fully compliant.</li><li>Oversee multi-entity and multi-state tax considerations common in construction businesses.</li><li>Coordinate with external tax advisors to optimize entity structure, depreciation, credits, and incentives.</li><li>Proactively assess tax implications of growth initiatives, capital investments, and ownership decisions.</li></ul><p>Cash Flow & Capital Management</p><ul><li>Oversee cash flow management, including working capital, bonding, banking relationships, and lines of credit.</li><li>Manage relationships with banks, sureties, and financial institutions.</li><li>Ensure adequate liquidity to support growth, equipment purchases, and seasonal fluctuations.</li><li>Evaluate financing options for capital expenditures and expansion.</li></ul><p>Financial Systems & Team Leadership</p><ul><li>Lead and develop the finance, accounting, and payroll teams.</li><li>Ensure financial systems and processes scale effectively with company growth.</li><li>Drive improvements in reporting, automation, and data accuracy.</li><li>Collaborate cross-functionally with operations, HR, and legal teams</li></ul>
  • 2026-01-05T18:58:55Z
Marketing Specialist
  • Boston, MA
  • onsite
  • Temporary
  • 27.71 - 32.09 USD / Hourly
  • <p>Robert Half is currently seeking a service-oriented Marketing Specialist for a leading organization. This role offers the opportunity to work directly with business development and operations teams, supporting initiatives designed to secure new business and drive organizational growth. The role is 40 hours per week and hybrid on site 3 days a week!</p><p> </p><p>Key Responsibilities: </p><ul><li>Prepare and manage responses for RFPs and RFQs, ensuring proposals meet client specifications </li><li>Develop client-specific portfolio books and information packages to support outreach efforts </li><li>Maintain accurate project descriptions in internal databases </li><li>Create team and individual resumes as needed Identify and pursue opportunities for press releases and creative projects </li><li>Design and maintain marketing collateral templates Coordinate administrative, support, and production activities as required</li></ul>
  • 2026-01-12T22:28:50Z
Service Partner Recruiting Associate
  • North Attleboro, MA
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a motivated Service Partner Recruiting Associate to join our team in North Attleboro, Massachusetts. This contract position is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys building relationships with service providers. The role involves engaging with potential partners to ensure alignment with our operational needs while delivering exceptional customer service.<br><br>Responsibilities:<br>• Conduct outbound calls to blue-collar service providers to discuss winter work opportunities and gauge interest.<br>• Maintain a detail-oriented and steady demeanor while presenting information clearly and confidently.<br>• Follow up with service providers who have not responded to previous outreach to confirm their interest.<br>• Collaborate closely with subject matter experts to ensure effective communication and alignment.<br>• Support two team members within an eight-person team by providing consistent and reliable assistance.<br>• Qualify service providers by assessing their equipment and verifying their insurance coverage for snow removal.<br>• Build and nurture relationships with service partners through meaningful interactions.<br>• Utilize troubleshooting skills to address concerns and ensure smooth onboarding processes.<br>• Leverage recruitment or outdoor trades experience to enhance partner engagement and operational success.
  • 2025-12-26T15:29:06Z