<p>We are seeking a dedicated and personable <strong>Customer Service Representative</strong> to for an opportunity in <strong>Manchester, NH</strong>. As a Customer Service Representative, you will play a crucial role in delivering exceptional support to clients by responding to inquiries, resolving issues, and ensuring customer satisfaction. If you thrive in a fast-paced environment and have excellent communication and problem-solving skills, we encourage you to apply!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><ul><li>Handle inbound and outbound customer interactions, including phone calls, emails, and chats, with professionalism and accuracy.</li><li>Address customer questions, concerns, and complaints in a timely and effective manner.</li><li>Process orders, track shipments, and assist with returns or exchanges.</li><li>Keep detailed and accurate records of customer interactions in the CRM system.</li><li>Collaborate with other departments to resolve complex customer issues and improve service delivery.</li><li>Strive to exceed customer expectations by identifying opportunities to provide additional support or upsell services.</li><li>Stay informed about company products, services, policies, and procedures to better assist customers.</li><li>Contribute to a positive team environment and support the overall goals of the company.</li></ul><p><br></p>
<p>Robert Half's client is looking for a detail-oriented Customer Service Representative in the healthcare space!</p><p><br></p><p>Responsibilities include:</p><p><br></p><p>-Phone/Email correspondence</p><p>-Customer service</p><p>-Administrative support</p><p>-Review paperwork</p><p>-Handle medical records</p><p>-Follow HIPAA guidelines</p><p>-Ability to make decisions</p><p>-Proficient in MS Office </p><p><br></p><p>Start Date: September 1st</p><p>Hours: 8:30am-5pm (M-F)</p><p>Duration: ~4-6 months</p><p>Work type: Remote</p><p><br></p><p>If interested, please apply now!</p>
<p>We are seeking a dedicated and personable <strong>Customer Service Representative</strong> to for an opportunity in <strong>Portsmouth, NH</strong>. As a Customer Service Representative, you will play a crucial role in delivering exceptional support to clients by responding to inquiries, resolving issues, and ensuring customer satisfaction. If you thrive in a fast-paced environment and have excellent communication and problem-solving skills, we encourage you to apply!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><ul><li>Handle inbound and outbound customer interactions, including phone calls, emails, and chats, with professionalism and accuracy.</li><li>Address customer questions, concerns, and complaints in a timely and effective manner.</li><li>Process orders, track shipments, and assist with returns or exchanges.</li><li>Keep detailed and accurate records of customer interactions in the CRM system.</li><li>Collaborate with other departments to resolve complex customer issues and improve service delivery.</li><li>Strive to exceed customer expectations by identifying opportunities to provide additional support or upsell services.</li><li>Stay informed about company products, services, policies, and procedures to better assist customers.</li><li>Contribute to a positive team environment and support the overall goals of the company.</li></ul><p><br></p>
<p>We are seeking a dedicated and personable <strong>Customer Service Representative</strong> to for an opportunity in <strong>Nashua, NH</strong>. As a Customer Service Representative, you will play a crucial role in delivering exceptional support to clients by responding to inquiries, resolving issues, and ensuring customer satisfaction. If you thrive in a fast-paced environment and have excellent communication and problem-solving skills, we encourage you to apply!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><ul><li>Handle inbound and outbound customer interactions, including phone calls, emails, and chats, with professionalism and accuracy.</li><li>Address customer questions, concerns, and complaints in a timely and effective manner.</li><li>Process orders, track shipments, and assist with returns or exchanges.</li><li>Keep detailed and accurate records of customer interactions in the CRM system.</li><li>Collaborate with other departments to resolve complex customer issues and improve service delivery.</li><li>Strive to exceed customer expectations by identifying opportunities to provide additional support or upsell services.</li><li>Stay informed about company products, services, policies, and procedures to better assist customers.</li><li>Contribute to a positive team environment and support the overall goals of the company.</li></ul><p><br></p>
<p>Senior Customer Service Representative – Lowell, MA</p><p>We’re seeking a detail-driven and customer-focused Senior Customer Service Representative to join our team in Lowell, Massachusetts. This role is critical in supporting seamless financial operations while delivering an exceptional customer experience. The right candidate will thrive in a fast-paced environment, bring strong organizational skills, and excel at building relationships both internally and externally.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Deliver timely, accurate responses to a high volume of customer inquiries, ensuring satisfaction and retention.</li><li>Research historical pricing data and partner with product line managers to process quotations quickly and accurately.</li><li>Oversee the full order management process—including new orders, returns, sample requests, credits, and debits.</li><li>Maintain accurate backlog records, aligning with customer needs and managing expedite requests to meet deadlines.</li><li>Handle customer complaints with professionalism, applying effective problem-solving and escalating issues when necessary.</li><li>Collaborate cross-functionally with sales, finance, and operations teams to resolve issues and streamline workflows.</li><li>Exercise sound judgment within established guidelines to make appropriate and effective decisions.</li><li>Cultivate strong, trust-based relationships with customers and internal partners to support long-term success.</li></ul><p><br></p>
<p>Robert Half is working with a client that is looking for a proactive Customer Service Representative to manage high volumes of emails and provide exceptional customer experiences. This role involves processing purchase orders, confirming orders, and maintaining strong communication with customers and the Sales team. You'll solve problems, meet productivity goals, and support your team with a positive attitude. Key tasks include answering calls, managing filing, and handling additional duties as needed. Proficiency in Microsoft Office, strong communication skills, attention to detail, and the ability to work under pressure are essential. If you're a reliable multitasker eager to contribute to a dynamic team, we'd love to hear from you!</p><p>This client has great benefits and has bonus potential. This is a great place to work!</p><p><br></p><p>For immediate consideration, feel free to contact Dan Duggan at (508) 205-2126.</p>
<p>We are looking for a skilled Contract Administrator to join our client's team in South Windsor, CT. This long-term contract position offers the opportunity to manage repair purchase orders for a variety of commercial and military airline customers. You will play a vital role in ensuring customer satisfaction by handling quotations, shipments, invoicing, and tracking contractual requirements with precision and professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the management of repair purchase orders, ensuring prompt acknowledgment, quoting, shipping, and invoicing.</p><p>• Monitor and fulfill contractual obligations, including asset reporting, on-time delivery, and turn time penalty avoidance.</p><p>• Collaborate effectively across multiple departments, such as Manufacturing, Quality Engineering, Program Management, and Customer Support, to communicate customer requirements and delivery performance.</p><p>• Serve as the primary liaison for customer inquiries and issues related to assigned orders, maintaining strong relationships.</p><p>• Participate in after-hours Aircraft on Ground (A.O.G.) Response Team support, including holidays and weekends.</p><p>• Prepare detailed reports for internal and external stakeholders, ensuring accuracy and compliance with customer agreements.</p><p>• Utilize tools like SAP R/3 to manage purchase orders and contractual terms efficiently.</p><p>• Support continuous improvement initiatives by identifying opportunities to enhance processes and customer service.</p><p>• Coordinate with suppliers and field representatives to maintain smooth operations and timely delivery.</p><p>• Ensure adherence to company policies and procedures while meeting customer expectations.</p>
We are looking for a bilingual Customer Associate who is fluent in both Spanish and English to join our team in West Newton, Massachusetts. In this role, you will focus on delivering top-notch customer service while managing various client interactions and administrative tasks. This position is ideal for someone who is meticulous, organized, and passionate about providing exceptional support.<br><br>Responsibilities:<br>• Serve as the primary point of contact for customers, addressing inquiries and resolving concerns efficiently.<br>• Provide outstanding customer service by maintaining a thoughtful and friendly demeanor in all interactions.<br>• Utilize your bilingual skills to communicate effectively with both English- and Spanish-speaking clients.<br>• Manage and organize client information accurately, ensuring all records are up-to-date.<br>• Collaborate with team members to improve service delivery and enhance customer satisfaction.<br>• Create and maintain reports using Microsoft Word and Excel to track client interactions and outcomes.<br>• Identify and escalate complex issues to ensure timely resolution and client satisfaction.<br>• Contribute to the development of processes that enhance the overall customer experience.<br>• Stay informed about company policies and procedures to provide accurate information to clients.
We are looking for a dedicated Customer Relations Specialist to join our team in Boston, Massachusetts. In this role, you will provide exceptional support to customers, addressing their inquiries related to billing, payments, and mortgage servicing. This is a long-term contract position that offers an excellent opportunity to contribute to impactful work while enhancing your expertise in mortgage servicing and customer relations.<br><br>Responsibilities:<br>• Address customer inquiries by providing payment details, managing payment adjustments, and clarifying documentation and billing information.<br>• Collaborate with management to oversee third-party billing partners, ensuring accurate escrow analyses and billing data.<br>• Organize correspondence from applicants and provide timely responses to inquiries.<br>• Reach out to clients with delinquent accounts, investigate reasons for payment delays, and encourage timely payments.<br>• Present viable solutions to resolve arrearages, including appropriate use of capital reserve accounts.<br>• Refer clients to the Loss Mitigation Manager when necessary and work collaboratively to resolve complex issues.<br>• Utilize mortgage loan servicing systems, Encompass, and other automated tools to track tasks and generate timely reports.<br>• Maintain detailed records of all customer interactions, ensuring accurate documentation and easy tracking.<br>• Participate actively in team meetings and contribute to process improvement initiatives.<br>• Support additional administrative tasks, including backlog processing, as needed.
<p>Robert Half is recruiting for a Customer Service Specialist role with a rapidly growing manufacturing client in the Wilmington area. This is a permanent role, joining an already established team, with lots of growth opportunity.</p><p><br></p><p>Our client is looking for a customer service candidate with at least 1 year of professional business to business experience.</p><p><br></p><p>Responsibilities include preparing quotes, processing orders, and answering more technical questions as needed. This is NOT a call center role, it's a far more strategic customer service function.</p><p><br></p><p>If interested in, and qualified for the Customer Service Specialist role, please apply ASAP. I'm scheduling interviews soon!</p>
<p>Our client is a highly sought-after Wealth Management firm in Boston and looking to add a Registered Client Service Associate to the team.</p><p><br></p><p>Essential tasks include client account servicing, new account opening, assisting with financial professional transitions, and office administrative duties. Personal career growth initiative, as well as strong collaboration and communication skills, are highly valued.</p><p><br></p><p><br></p>
We are looking for a dedicated Receptionist to join our team on a contract basis in Boston, Massachusetts. As the first point of contact for clients and visitors, you will play a vital role in creating a welcoming and detail-oriented atmosphere while ensuring smooth day-to-day operations. This position requires strong communication skills, attention to detail, and proficiency in administrative tasks.<br><br>Responsibilities:<br>• Greet and assist visitors, ensuring a positive and detail-oriented experience.<br>• Manage incoming and outgoing calls using a multi-line phone system.<br>• Maintain and organize files, both physical and digital, for easy accessibility.<br>• Schedule appointments and coordinate meeting arrangements efficiently.<br>• Handle email correspondence and respond promptly to inquiries.<br>• Perform accurate data entry tasks to support administrative operations.<br>• Utilize Microsoft Word, Excel, and Outlook for various office tasks.<br>• Provide excellent customer service by addressing client needs and concerns.<br>• Collaborate with team members to ensure seamless office functionality.
We are partnering with a well-established distribution company in the MetroWest area that is looking to add a skilled and proactive Sales Support detail oriented to their team. This position is ideal for someone with experience supporting distributor networks and sales teams in a fast-paced, customer-focused environment. In this role, you will provide critical support to the sales organization by assisting with a wide range of activities that directly impact sales effectiveness and customer satisfaction. Responsibilities include coordinating and preparing materials for sales presentations and internal/external meetings, compiling sales reports and analytics, assisting with pricing and product information requests, and managing key project timelines in partnership with sales reps and leadership. You will also serve as a point of contact for vendors, customers, and internal stakeholders, ensuring timely follow-up, accurate communication, and excellent service. This role requires a high level of organization, attention to detail, and the ability to juggle multiple priorities and deadlines. For immediate consideration, please contact Dan Duggan at (508) 205-2126.
We are looking for a detail-oriented and courteous Receptionist to join our team on a contract basis. In this role, you will be the first point of contact for visitors, providing exceptional customer service and managing front desk operations. This position is located in Smithfield, Rhode Island.<br><br>Responsibilities:<br>• Welcome and assist visitors with care and attention.<br>• Direct visitors to appropriate departments or staff members based on their needs.<br>• Organize and distribute incoming mail and deliveries promptly.<br>• Provide excellent customer service to ensure a positive experience for guests and staff.<br>• Maintain the reception area in a neat and organized manner.<br>• Answer phone calls and handle inquiries efficiently.<br>• Coordinate schedules and appointments as needed.<br>• Support administrative tasks and assist with additional duties when required.
<p>We are looking for a detail-oriented and personable Receptionist to join our team on a contract basis in Portsmouth, New Hampshire. In this role, you will be the first point of contact for clients and visitors, ensuring a welcoming and efficient experience. If you have strong organizational skills and enjoy providing excellent customer service, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Answer and direct incoming calls using a multi-line phone system with professionalism and courtesy.</p><p>• Greet and assist clients and visitors, ensuring they feel welcomed and supported.</p><p>• Schedule and manage appointments, including sending reminders and rescheduling as needed.</p><p>• Process payments and maintain accurate client information in the system.</p><p>• Assist with evening closing procedures to ensure the office is secure and organized.</p><p>• Provide backup support for various office tasks and general operations.</p><p>• Organize and maintain files to ensure easy access to important documents.</p><p>• Coordinate and respond to email correspondence promptly and professionally.</p>
We are looking for a detail-oriented and personable Receptionist to join our team in Boston, Massachusetts. This role is ideal for someone who thrives in a dynamic environment and enjoys being the first point of contact for clients and guests. As a vital member of the team, you will play a key role in ensuring smooth office operations and delivering exceptional customer service.<br><br>Responsibilities:<br>• Greet visitors warmly and ensure they are directed to the appropriate person or department.<br>• Operate and manage a multi-line phone system, including transferring calls and taking messages as needed.<br>• Assist with client communications, ensuring timely and detail-oriented responses to inquiries.<br>• Maintain the reception area to ensure it is welcoming and organized.<br>• Schedule and coordinate meetings, including setting up videoconferencing tools such as Zoom.<br>• Provide administrative support, including drafting correspondence and managing basic office tasks.<br>• Foster positive interpersonal relationships with clients, team members, and visitors.<br>• Monitor incoming mail and packages, ensuring proper distribution.<br>• Handle competing priorities in a fast-paced environment with efficiency and professionalism.<br>• Collaborate with the team to support overall office operations.
<p>We are looking for a skilled Medical Collections Specialist to join our team on a contract basis in Sudbury, MA. In this role, you will be responsible for managing patient accounts, facilitating payment collections, and ensuring compliance with healthcare regulations. The ideal candidate has strong analytical abilities, excellent communication skills, and proficiency in medical billing software.</p><p><br></p><p>Responsibilities:</p><p>• Manage patient accounts by addressing billing inquiries, arranging payment plans, and communicating financial responsibilities.</p><p>• Collect payments efficiently while adhering to healthcare regulations and organizational policies.</p><p>• Analyze billing details to identify discrepancies and investigate claim denials.</p><p>• Negotiate payment terms with patients, insurance companies, and other parties to resolve outstanding balances.</p><p>• Utilize healthcare billing software for electronic claim submissions and account management.</p><p>• Reconcile accounts to ensure accurate balances and resolve any inconsistencies.</p><p>• Provide precise and effective communication with clients, insurers, and internal teams to address billing disputes and inquiries.</p><p>• Maintain compliance with healthcare laws and internal guidelines throughout the collections process.</p><p>• Post payments accurately and ensure timely account updates</p>
<p>Our client is a well-established investment management company is looking to add to the Finance team in their Boston office. The Finance team works alongside investment professionals, legal, tax, and operations groups to support and oversee investment activities within a diversified portfolio. Responsibilities include ensuring accurate accounting, reporting, and performance analysis, along with conducting financial analysis and market research to evaluate investment opportunities and trends. </p><p><br></p><p>The role involves primary oversight of real assets fund investments, including real estate, private credit, and private equity, while also contributing to broader initiatives across asset classes. Collaborating closely with internal functions and external partners, the position ensures compliance with regulations and supports the lifecycle of portfolio investments. </p>
<p>We are looking for an experienced Senior Finance professional to lead a comprehensive implementation program. This long-term contract position can be fully remote and offers an exciting opportunity to drive strategic financial transformation across multiple workstreams. The ideal candidate will play a pivotal role in program governance, risk management, and ensuring alignment with organizational goals.</p><p><br></p><p>Responsibilities:</p><p>• Lead the planning, execution, and delivery of the Finance implementation program across multiple workstreams.</p><p>• Collaborate with finance, IT, and system integration teams to establish program governance, ensuring alignment on objectives, timelines, and deliverables.</p><p>• Identify, assess, and mitigate program risks and issues, driving leadership discussions to achieve successful outcomes.</p><p>• Coordinate efforts for organizational change management, testing, data conversion, and security to support enabling workstreams.</p><p>• Regularly update the executive team and steering committee on program progress and key milestones.</p><p>• Ensure resources are effectively assigned and program plans are aligned to meet strategic goals.</p><p>• Drive financial reporting enhancements and support annual budgeting processes to align with organizational objectives.</p>
We are seeking a =+ years of experience and detail oriented Receptionist to support the front desk operations at a high-profile client site in downtown Boston. The ideal candidate will have strong communication skills, a welcoming demeanor, and the ability to multitask in a fast-paced corporate environment. <br> Key Responsibilities Greet and assist guests and visitors; escort as needed Answer and route incoming calls on a multi-line phone system Handle incoming/outgoing mail, deliveries, and maintain updated phone lists Book conference rooms and manage office hoteling using EMS software Assist with light administrative duties, such as ordering food or office supplies Lift packages or supplies (up to 50 lbs occasionally) Support additional departments and projects as needed Maintain confidentiality and professionalism at all times Communicate effectively with the client and onsite manager regarding tasks and deadlines
We are looking for a dedicated Collections Specialist to join our team in Nashua, New Hampshire. This Contract-to-permanent position offers an opportunity to contribute to a fast-paced, growing organization by managing collections and payment posting processes. The ideal candidate will have a strong background in handling high-volume cash applications and maintaining accurate financial records.<br><br>Responsibilities:<br>• Manage incoming and outgoing collections calls to ensure prompt payment resolutions.<br>• Accurately apply cash to customer accounts and process high-volume cash receipts.<br>• Handle wire transfers, checks, and credit card payments with precision and efficiency.<br>• Monitor and track daily deposits, ensuring all transactions are properly recorded.<br>• Retrieve remittance data and address vendor inquiries in a timely manner.<br>• Maintain and update customer files to ensure complete and accurate data integrity.<br>• Contact customers regarding past-due amounts and document all communications in the system.<br>• Record customer payments accurately in financial reports and reconcile discrepancies as needed.
We are looking for a Bilingual Receptionist to join our team at a charter school in Salem, Massachusetts. This Contract to permanent position involves serving as the first point of contact for visitors, students, and parents while providing essential administrative support. The role requires fluency in Spanish to assist with translations and ensure effective communication in a diverse school environment.<br><br>Responsibilities:<br>• Greet and assist visitors, parents, and students in a detail-oriented and welcoming manner.<br>• Manage a multi-line phone system, answering and directing calls as needed.<br>• Provide translation services in Spanish for parents, students, and staff.<br>• Support the admissions coordinator with data entry, state reporting, and other administrative tasks.<br>• Maintain the front desk area and ensure it is organized and presentable.<br>• Assist with scheduling and coordinating occasional after-school events.<br>• Handle incoming and outgoing correspondence, including mail and emails.<br>• Collaborate with school staff to ensure smooth daily operations.<br>• Address inquiries and provide accurate information about school policies and procedures.<br>• Work in a fast-paced environment while managing multiple priorities efficiently.
