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15 results for Business Systems Analyst in Boston, MA

Data Analyst
  • Cambridge, MA
  • onsite
  • Temporary
  • 55.4135 - 64.163 USD / Hourly
  • We are looking for a skilled Data Analyst to join our team on a long-term contract basis in Cambridge, Massachusetts. This role is ideal for someone who thrives in analyzing complex datasets, identifying trends, and delivering actionable insights. Your expertise in data reporting and visualization will be essential in supporting key organizational goals.<br><br>Responsibilities:<br>• Develop comprehensive reports and dashboards using Tableau to visualize and present data effectively.<br>• Utilize PeopleSoft to extract and manage data for reporting and analytical purposes.<br>• Conduct detailed investigations into suspected fraud cases and provide analytical insights.<br>• Monitor and analyze patterns in fraud analytics to identify risks and recommend solutions.<br>• Collaborate with cross-functional teams to ensure data accuracy and integrity.<br>• Apply anti-fraud measures to detect and prevent fraudulent activities.<br>• Perform thorough data analysis to uncover trends and deliver actionable recommendations.<br>• Maintain documentation of findings and processes to support organizational transparency.<br>• Present findings and recommendations to stakeholders in a clear and concise manner.<br>• Continuously improve reporting processes and tools to enhance data-driven decision-making.
  • 2026-03-26T00:00:00Z
Data Analyst / Engineer
  • Woburn, MA
  • remote
  • Temporary
  • 55.4135 - 64.163 USD / Hourly
  • <p>We are looking for a skilled Data Analyst / Engineer to join our team on a contract basis remotely. This role focuses on financial data processing, automation, and reporting within a dynamic environment. The ideal candidate will excel at managing data workflows, automating manual processes, and delivering accurate insights to support business decisions.</p><p><br></p><p>Responsibilities:</p><p>• Extract and reconcile financial data from multiple databases, ensuring accuracy and consistency across accounts receivable, accounts payable, and general ledger lanes.</p><p>• Automate manual reporting processes by developing repeatable daily and month-end pipelines for reliable and auditable data.</p><p>• Design and oversee data workflows across development, production, and utility databases, ensuring secure and efficient access.</p><p>• Create and deliver advanced Excel-based reports using macros, formulas, and Power Query to enhance usability for finance teams.</p><p>• Implement data validation and snapshot techniques to support reconciliation and decision-making processes.</p><p>• Ensure the traceability and accuracy of financial data by establishing robust controls and audit mechanisms.</p><p>• Collaborate with stakeholders to understand reporting requirements and translate them into scalable solutions.</p><p>• Utilize expertise in SQL and Teradata Data Warehouse to optimize database objects and queries for performance.</p><p>• Develop and maintain documentation for automated processes and data workflows to ensure clarity and continuity.</p>
  • 2026-03-13T00:00:00Z
Financial Analyst
  • Natick, MA
  • onsite
  • Permanent
  • 55000 - 65000 USD / Yearly
  • <p>Financial Analyst position open.</p><p>For immediate interview call Victor Muller at 508 205 2136</p><p>Summary: Division Analyst is a business partner to their assigned Divisions and is responsible for all financial activity directly related to the assigned division. This will include, but not be limited to: budget preparation, financial reporting, forecasting, Grant &amp; Contract invoicing, analyzing financial and operational data, reconciling balance sheet accounts and reporting.</p><p>Why Work for SMOC?</p><p>• Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.</p><p>• Employer-paid Life Insurance &amp; AD&amp;D and Long-Term Disability for full-time employees.</p><p>• Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.</p><p>• 403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.</p><p>• Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.</p><p>• Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.</p><p>Primary Responsibilities:</p><p>• Act as a business partner to the Division Directors and Program Managers by assisting them in all financial aspects of the division and related programs.</p><p>• Responsible for all revenue and expenses booked to assigned Divisions including ensuring appropriate accounting.</p><p>• Create monthly financial reports and develop budget to actual variance analysis in conjunction with division/program managers.</p><p>• In coordination with Division Directors, develop annual budget for each assigned program and divisions for submission to upper management.</p><p>• Forecast financial revenue and expenses on an as needed basis.</p><p>• Process and approve payments to vendors ensuring that invoices are charged to the proper GL codes.</p><p>• Develop and submit monthly/quarterly/annual billing reports for local, state and federal funding sources to include salary schedules, payment vouchers and statistics and progress reports.</p><p>• Reconcile all assigned G/L accounts on a monthly basis including deferred revenue and accounts receivable. Monitor and keep up to date on status of aged receivables.</p><p>• Periodic meetings with Division and Program Managers to review status of contract expenses and revenue.</p><p>• Work with Program staff to ensure all contracts documents are signed and submitted on timely basis.</p><p>• Participate in agency and funding authority audits and contract monitoring. Prepare schedules as needed (contract, donations, accounts receivable).</p><p>• Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements.</p><p>• Ensure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies &amp; procedures.</p><p>• Other duties as assigned.</p><p><br></p>
  • 2026-03-27T00:00:00Z
Programmer Analyst
  • Boston, MA
  • onsite
  • Temporary
  • 38 - 44 USD / Hourly
  • <p>We are looking for an IT Admin to join our client&#39;s team on contract to permanent basis in Boston, Massachusetts. In this role, you will be responsible for supporting and enhancing IT systems while providing hands-on assistance to employees. This position requires a proactive approach to problem-solving and the ability to deliver exceptional technical solutions in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Deliver responsive and detail-oriented IT support to address user needs and business demands.</p><p>• Administer and maintain back-office systems, including servers, storage, and networking solutions.</p><p>• Manage and oversee SaaS-based applications such as Office 365, Slack, and Zoom.</p><p>• Develop and document efficient processes for onboarding and offboarding employees.</p><p>• Perform hardware inventory management to ensure timely availability for user needs.</p><p>• Provide remote assistance for networking, storage, and systems administration tasks.</p><p>• Foster strong relationships with internal stakeholders to enhance collaboration and support.</p><p>• Independently resolve technical issues, conduct root cause analysis, and implement preventive measures.</p><p>• Communicate effectively across teams and stakeholders to ensure clarity and alignment.</p><p>• Author and share detailed documentation for both user education and IT operations. </p>
  • 2026-03-10T00:00:00Z
IT Support Analyst
  • Boston, MA
  • onsite
  • Permanent
  • 60000 - 90000 USD / Yearly
  • <p>We are looking for an experienced IT Support Analyst to join our financial services client in Boston, Massachusetts. This role is focused on delivering white-glove technical support to end users while ensuring smooth and uninterrupted technology operations. The ideal candidate will have a strong background in resolving technical issues, providing hands-on and remote assistance, and maintaining a high standard of professionalism and customer service. This role is fully onsite in Boston. </p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to technical support requests, delivering attentive and high-quality service to minimize disruptions.</p><p>• Troubleshoot, resolve, and document software, hardware, and mobile device issues for end users.</p><p>• Set up, configure, and upgrade systems and software to maintain secure and efficient operations.</p><p>• Manage onboarding and offboarding processes, including account setup, hardware provisioning, and deactivation.</p><p>• Coordinate office equipment installations, workstation setups, and hardware relocations with thorough testing and organization.</p><p>• Provide support for conference room technology, ensuring smooth functionality for meetings and presentations.</p><p>• Administer Active Directory and Microsoft Entra ID accounts, including security group management and permissions.</p><p>• Develop user guides and documentation to enhance consistency and optimize IT support processes.</p><p>• Collaborate with infrastructure teams to enhance desktop and mobile computing environments.</p><p>• Maintain inventory of IT equipment and coordinate secure disposal of outdated hardware and e-waste.</p>
  • 2026-03-11T00:00:00Z
Systems Administrator
  • Newburyport, MA
  • onsite
  • Permanent
  • 80000 - 120000 USD / Yearly
  • We are looking for a skilled Systems Administrator to join our team in Newburyport, Massachusetts. This role requires expertise in managing and maintaining IT systems, ensuring their reliability, and providing technical support to users. The ideal candidate will have a strong background in system administration and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Manage and maintain Active Directory and Azure Active Directory environments to ensure seamless operation.<br>• Oversee the installation, configuration, and maintenance of Microsoft Windows Server and Windows 10 systems.<br>• Administer and support Dell and Citrix technologies to enhance system efficiency.<br>• Implement and monitor Cisco ASA Firewalls to safeguard network security.<br>• Provide technical support to users, addressing system issues and resolving them promptly.<br>• Perform regular system updates and backups to maintain data integrity and system reliability.<br>• Collaborate with team members to design and implement IT solutions that align with organizational goals.<br>• Monitor system performance and troubleshoot issues to minimize downtime.<br>• Develop and maintain documentation for system configurations and processes.<br>• Ensure compliance with security protocols and industry best practices.
  • 2026-03-02T00:00:00Z
Systems Administrator
  • Boston, MA
  • onsite
  • Temporary
  • 41.8 - 48.4 USD / Hourly
  • We are looking for a skilled Systems Administrator to join our team on a long-term contract basis in Boston, Massachusetts. In this role, you will oversee the administration and maintenance of key systems and technologies, ensuring optimal performance and security. The ideal candidate will have a strong background in Microsoft technologies, virtualization platforms, and networking solutions.<br><br>Responsibilities:<br>• Manage and maintain Microsoft 365 cloud products and services, ensuring seamless operation and user support.<br>• Administer Microsoft Active Directory environments, including user management and group policy configurations.<br>• Oversee VMware and Windows server systems, ensuring reliability, performance, and scalability.<br>• Maintain and optimize storage solutions, ensuring data availability and system integrity.<br>• Configure and troubleshoot networking components such as switches, firewalls, access points, and circuits.<br>• Implement and enforce security protocols across systems to safeguard against vulnerabilities.<br>• Collaborate with team members to plan and execute system upgrades and maintenance.<br>• Provide technical support and guidance to users, resolving system-related issues efficiently.<br>• Create and maintain detailed documentation for systems and processes.<br>• Monitor system performance and proactively address any issues or inefficiencies.
  • 2026-03-16T00:00:00Z
Systems Administrator
  • Newburyport, MA
  • onsite
  • Temporary
  • 43.5385 - 50.413 USD / Hourly
  • <p>A growing organization in the <strong>Newburyport area</strong> is looking for a <strong>Systems Administrator</strong> to support daily IT operations and help maintain a secure, high-performing infrastructure environment.</p><p>This role will support <strong>servers, network infrastructure, Microsoft 365, and end users</strong>, while also assisting with system improvements and automation initiatives.</p><p><strong>Key experience:</strong></p><p> • Active Directory &amp; Azure AD</p><p> • Microsoft 365 (Exchange, SharePoint, Teams, OneDrive)</p><p> • Networking fundamentals (DNS, DHCP, TCP/IP, VPN)</p><p> • VMware or similar virtualization</p><p> • PowerShell or other scripting tools</p><p> • Desktop/server support &amp; troubleshooting</p><p>This is a <strong>fully onsite role in Newburyport, MA</strong>, working closely with the internal IT team to support both infrastructure and users.</p>
  • 2026-03-16T00:00:00Z
Senior Syteline (Infor CSI) Systems Analyst
  • Wrentham, MA
  • onsite
  • Permanent
  • 130000 - 150000 USD / Yearly
  • <p>We are looking for an experienced Senior Syteline (Infor CSI) Systems Analyst to join our team in Wrentham, Massachusetts. This on-site role offers the opportunity to take ownership of the implementation and optimization of our planning and purchasing systems within a manufacturing environment. The ideal candidate will be a proactive problem-solver with deep expertise in SyteLine configuration and a passion for driving efficiency across operations.</p><p><br></p><p>Responsibilities:</p><p>• Manage and enhance the SyteLine (Infor CSI) Planning and Purchasing modules to optimize system performance.</p><p>• Configure and refine planning parameters, vendor setups, and inventory policies to align with organizational goals.</p><p>• Collaborate with planners, buyers, and operations teams to ensure system behavior meets business needs and supports operational efficiency.</p><p>• Troubleshoot and resolve system issues such as inaccurate signals, inventory shortages, and excess stock.</p><p>• Lead reconfiguration efforts to support process improvements and scalability within the manufacturing framework.</p><p>• Maintain data accuracy and integrity across items, BOMs, routings, and vendor records.</p><p>• Develop and deliver testing, training, and documentation for system updates and changes.</p><p>• Serve as the in-house expert for SyteLine-related inquiries, providing guidance and solutions to cross-functional teams.</p><p>• Coordinate with IT teams and external consultants to implement advanced system functionalities when needed.</p><p>• Monitor system usage and recommend strategies for enhancing its effectiveness.</p>
  • 2026-03-12T00:00:00Z
Sr. Financial Analyst
  • Wareham, MA
  • onsite
  • Temporary
  • 47.5 - 55 USD / Hourly
  • We are looking for an experienced Sr. Financial Analyst to join our team on a contract basis in Wareham, Massachusetts. In this role, you will play a pivotal part in developing a financial pricing tool that supports our clients in optimizing their pricing strategies. The ideal candidate will have a strong background in financial analysis, cost accounting, and advanced Excel techniques.<br><br>Responsibilities:<br>• Design and implement a dynamic financial pricing tool tailored to client needs.<br>• Analyze client financial statements to identify key metrics and input data for pricing optimization.<br>• Develop dashboards that provide actionable insights into pricing strategies and cost structures.<br>• Utilize cost accounting principles to evaluate goods or services and recommend optimal pricing.<br>• Perform detailed variance analysis to assess financial performance and identify trends.<br>• Collaborate with stakeholders to gather financial data and ensure accurate tool functionality.<br>• Conduct ad hoc financial analysis to address specific client requirements.<br>• Apply data mining techniques to extract and interpret critical business information.<br>• Provide training and support to clients using the pricing tool and dashboards.<br>• Ensure all financial models are aligned with industry best practices and client goals.
  • 2026-03-26T00:00:00Z
Help Desk/Desktop Support Analyst
  • Medford, MA
  • remote
  • Temporary
  • 25 - 30 USD / Hourly
  • Hours: part-time 15-20 hours per week<br>Level 1 tasks - Onboarding tasks (permissions, etc.), hardware deployment, ordering hardware, inventory management, basic troubleshooting<br>3 days per week<br>Ideally the candidate will have exp with Windows, Mac, and Chromebooks.
  • 2026-03-13T00:00:00Z
Help Desk/Desktop Support Analyst
  • Cambridge, MA
  • onsite
  • Temporary
  • 34.2 - 39.6 USD / Hourly
  • We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Cambridge, Massachusetts. In this role, you will provide technical assistance and support to end-users, ensuring smooth operations across hardware, software, and system platforms. This is a long-term contract position offering the opportunity to work onsite and contribute to a dynamic environment within the health and biotech industry.<br><br>Responsibilities:<br>• Provide onsite desktop support, addressing technical issues and ensuring optimal system functionality.<br>• Assist users at IT kiosks with troubleshooting and resolving hardware or software concerns.<br>• Manage and support Windows operating systems, including configuration and updates.<br>• Utilize Office 365 tools to support end-user needs and resolve application-related issues.<br>• Administer Active Directory tasks, such as user account management and permissions.<br>• Work with Azure platforms to support IT infrastructure requirements.<br>• Respond to service desk tickets to resolve technical issues efficiently and effectively.<br>• Perform basic troubleshooting across hardware and software platforms to ensure seamless operations.<br>• Collaborate with team members to identify and implement process improvements.<br>• Maintain accurate records of issues and resolutions to enhance support services.
  • 2026-03-13T00:00:00Z
Help Desk/Desktop Support Analyst
  • Auburn, NH
  • onsite
  • Temporary
  • 0 - 0 USD / Yearly
  • Technical Support Team Lead<br>Location: Auburn, NH<br>Level: Experienced / Non‑Manager<br>Overview<br>The Technical Support Team Lead provides day‑to‑day operational oversight and acts as an extension of the Technical Support Manager. This role helps coordinate NOC/Technical Support activities, ensures SLA adherence, manages escalations, and drives consistency across support and remote monitoring operations related to customer wireless/DAS environments.<br>The Team Lead serves as a key decision point during daily operations, guiding team members, monitoring ticket flow, and ensuring timely communication and issue resolution.<br>Key Responsibilities<br><br>Support daily management of support operations, including ticket queues, monitoring tasks, and incident response.<br>Provide operational leadership to ensure work is prioritized in line with SLAs and business needs.<br>Serve as a primary escalation point for high‑priority or high‑impact customer issues.<br>Monitor SLA compliance, response times, and overall support quality.<br>Coordinate workload distribution and coverage during business hours and critical events.<br>Provide direction, guidance, and mentoring to support team members.<br>Track and manage critical customer issues through resolution, including communication and follow‑up.<br>Collaborate with internal teams (Development, DevOps, QA) to drive timely issue resolution.<br>Assist with refining and documenting support processes, workflows, and operational standards.<br>Contribute to reporting on support effectiveness, incident trends, SLA risks, and recurring issues.<br>Participate in post‑incident reviews and help identify corrective and preventative actions.<br>Ensure customer communications are clear, timely, and consistent.<br>Handle customer data, including PII, with appropriate security practices.<br>Work additional hours as needed to support SLA‑driven or time‑sensitive events.<br><br>Requirements<br><br>Degree in Computer Science, IT, Engineering, or equivalent experience.<br>5+ years in technical support, NOC operations, or software support.<br>Experience in a lead, senior, or acting supervisory capacity within a support organization.<br>Strong understanding of support operations, escalation management, SLAs, and customer‑impact prioritization.<br>Working knowledge of networking concepts, Linux systems, and software support workflows.<br>Proven ability to make operational decisions without direct managerial authority.<br>Strong organizational skills and ability to manage competing priorities.<br>Excellent verbal and written communication.<br>Ability to work independently while aligning with leadership direction.<br>High degree of flexibility and stress tolerance.
  • 2026-02-26T00:00:00Z
Help Desk/Desktop Support Analyst
  • North Waltham, MA
  • onsite
  • Temporary
  • 23.75 - 27.5 USD / Hourly
  • We are looking for an experienced Help Desk/Desktop Support Analyst to join our team on a long-term contract basis. In this role, you will provide high-quality technical support to end users while contributing to the stability and improvement of IT systems. Based in Waltham, Massachusetts, this position requires a blend of technical expertise, problem-solving abilities, and excellent communication skills to ensure seamless IT operations.<br><br>Responsibilities:<br>• Deliver Tier 1 and Tier 2 technical support for hardware, software, identity, and collaboration tools.<br>• Diagnose and resolve issues related to Windows and macOS devices, Microsoft 365 applications, and mobile devices.<br>• Perform user lifecycle management tasks, including onboarding, access updates, and offboarding.<br>• Configure, provision, and support laptops, mobile devices, and peripherals.<br>• Maintain accurate records of IT assets and devices.<br>• Administer and support core IT platforms such as Microsoft 365 and endpoint management systems.<br>• Investigate recurring issues, identify root causes, and propose solutions for operational improvements.<br>• Collaborate with Infrastructure and Security teams to implement fixes and preventive measures.<br>• Develop and update knowledge base articles and runbooks to standardize processes.<br>• Assist with testing and deployment of system updates and enhancements.
  • 2026-03-20T00:00:00Z
Financial Analyst, Pricing & Cost Estimation
  • Lakeville, MA
  • onsite
  • Permanent
  • 74000 - 75000 USD / Yearly
  • <p>We are seeking a Financial Analyst to support pricing and cost estimation across company projects. This role is responsible for developing accurate cost estimates, building pricing models for products and services, and ensuring profitability through detailed financial analysis.</p><p><br></p><p>Responsibilities:</p><p>• Develop detailed cost estimates for products, services, and event-related projects.</p><p>• Build and maintain pricing models that incorporate labor, materials, overhead, and operational costs.</p><p>• Analyze proposals, product specifications, and project requirements to determine accurate cost structures.</p><p><br></p>
  • 2026-03-23T00:00:00Z