16 results for Business Systems Analyst in Boston, MA

Sr. Business Analyst

North Waltham, MA
onsite
Temporary
47.5 - 55 USD / Hourly
We are looking for a skilled Senior Business Analyst with extensive knowledge of Oracle Cloud Fusion Finance to play a pivotal role in supporting financial transformation projects. This individual will act as the bridge between Finance and IT, ensuring that Oracle Cloud solutions align with organizational objectives. As this is a long-term contract position, you will contribute to designing, implementing, and optimizing Oracle Fusion Finance modules. Responsibilities: • Collaborate with finance, accounting, and IT teams to gather and document detailed business requirements for Oracle Cloud Fusion Financial modules, including GL, AP, AR, FA, CM, and Tax. • Assess and analyze current financial processes to identify areas for improvement using Oracle Fusion functionalities. • Convert business requirements into functional specifications and configurations tailored for Oracle Cloud Fusion Finance. • Drive or support activities such as configuration, testing, deployment, and post-implementation troubleshooting. • Serve as a subject matter expert on Oracle Fusion Finance modules, offering guidance on functionality and best practices. • Work closely with integration and data teams to ensure smooth connectivity between Oracle systems and external applications. • Develop comprehensive training materials and provide hands-on support to end-users during training sessions. • Address and resolve system issues, manage defects, and provide support for month-end and quarter-end financial close processes. • Monitor Oracle Cloud updates and releases to evaluate their implications on business operations.
2026-03-11T00:00:00Z

Financial Analyst

Auburn, MA
onsite
Permanent
90000 - 110000 USD / Yearly
We are looking for a skilled Financial Analyst to join our team in Auburn, Massachusetts. In this role, you will contribute to the Financial Planning & Analysis (FP&A) team, focusing on operating expenses, personnel reporting, and financial statement consolidation. You will play a critical part in ensuring accurate financial reporting, supporting budget management, and conducting variance analysis. This position is perfect for an analytical thinker who thrives in data-driven environments and enjoys cross-functional collaboration. For immediate interview call Victor Muller at 508 205 2136 Responsibilities:• Manage monthly operating expense and personnel reports in Adaptive Planning, including tracking, forecasting, and analyzing variances against budget and prior-year data.• Collaborate with the Accounting team to ensure proper expense classifications, accruals, and adjustments for non-recurring costs.• Provide department leaders with detailed analyses of expense performance and headcount trends.• Maintain and enhance Adaptive Planning models to improve the accuracy and efficiency of operating expense and personnel reporting.• Work closely with Accounting to ensure financial statements are accurate, complete, and consistent with compliance standards.• Assist in preparing consolidated profit and loss statements, identifying key variances and drivers impacting net income.• Support annual budgeting and forecasting processes, focusing on operating expenses, personnel, and below-gross-profit areas.• Develop management reports and presentations for leadership and board-level reviews.• Identify opportunities to streamline reporting processes, automate tasks, and improve data quality.• Collaborate with IT, Accounting, and FP&A teams to improve system integrations and reporting accuracy.
2026-02-12T00:00:00Z

Billing Analyst

Woburn, MA
onsite
Temporary
31.6635 - 36.663 USD / Hourly
We are looking for a detail-oriented Billing Analyst to join our team in Woburn, Massachusetts. In this long-term contract position, you will play a key role in managing billing operations, ensuring accuracy, and maintaining compliance with company policies. This role offers an excellent opportunity to contribute to financial processes while collaborating with cross-functional teams. Responsibilities: • Process and verify invoices to ensure accurate billing and timely submission. • Manage accounts receivable activities, including tracking payments and resolving discrepancies. • Utilize Aderant and Costpoint systems to handle billing functions effectively. • Coordinate with export customer service teams to address billing-related inquiries. • Maintain precise financial records and provide regular reporting to management. • Ensure compliance with company policies and industry standards in all billing activities. • Collaborate with internal departments to improve billing workflows and efficiency. • Identify and resolve issues impacting billing accuracy or payment processing. • Analyze billing data to provide insights and support decision-making processes.
2026-03-11T00:00:00Z

Programmer Analyst

Boston, MA
onsite
Temporary
38 - 44 USD / Hourly
We are looking for an IT Admin to join our client's team on contract to permanent basis in Boston, Massachusetts. In this role, you will be responsible for supporting and enhancing IT systems while providing hands-on assistance to employees. This position requires a proactive approach to problem-solving and the ability to deliver exceptional technical solutions in a dynamic environment. Responsibilities:• Deliver responsive and detail-oriented IT support to address user needs and business demands.• Administer and maintain back-office systems, including servers, storage, and networking solutions.• Manage and oversee SaaS-based applications such as Office 365, Slack, and Zoom.• Develop and document efficient processes for onboarding and offboarding employees.• Perform hardware inventory management to ensure timely availability for user needs.• Provide remote assistance for networking, storage, and systems administration tasks.• Foster strong relationships with internal stakeholders to enhance collaboration and support.• Independently resolve technical issues, conduct root cause analysis, and implement preventive measures.• Communicate effectively across teams and stakeholders to ensure clarity and alignment.• Author and share detailed documentation for both user education and IT operations.
2026-03-10T00:00:00Z

Help Desk Analyst

Chelmsford, MA
onsite
Temporary
25 - 30 USD / Hourly
We are looking for a Junior Help Desk Analyst to join our team in Lexington, Massachusetts. In this role, you will provide essential technical support to end-users, ensuring the smooth operation of hardware, software, and network systems. This is a long-term contract position offering an opportunity to expand your expertise in a dynamic and collaborative environment. Responsibilities:• Address and resolve user-reported hardware, software, and network issues with efficient troubleshooting techniques.• Identify problems by actively listening to users and conducting thorough research.• Deliver step-by-step guidance to users, ensuring they understand and follow the solutions provided.• Record detailed information about issues and resolutions in the ticketing system.• Escalate advanced technical concerns to senior team members when necessary.• Build and maintain a comprehensive understanding of company technology and support procedures.• Stay informed about emerging technologies and incorporate new knowledge into daily tasks.
2026-02-25T00:00:00Z

IT Support Analyst

Boston, MA
onsite
Permanent
60000 - 90000 USD / Yearly
We are looking for an experienced IT Support Analyst to join our financial services client in Boston, Massachusetts. This role is focused on delivering white-glove technical support to end users while ensuring smooth and uninterrupted technology operations. The ideal candidate will have a strong background in resolving technical issues, providing hands-on and remote assistance, and maintaining a high standard of professionalism and customer service. This role is fully onsite in Boston. Responsibilities:• Respond promptly to technical support requests, delivering attentive and high-quality service to minimize disruptions.• Troubleshoot, resolve, and document software, hardware, and mobile device issues for end users.• Set up, configure, and upgrade systems and software to maintain secure and efficient operations.• Manage onboarding and offboarding processes, including account setup, hardware provisioning, and deactivation.• Coordinate office equipment installations, workstation setups, and hardware relocations with thorough testing and organization.• Provide support for conference room technology, ensuring smooth functionality for meetings and presentations.• Administer Active Directory and Microsoft Entra ID accounts, including security group management and permissions.• Develop user guides and documentation to enhance consistency and optimize IT support processes.• Collaborate with infrastructure teams to enhance desktop and mobile computing environments.• Maintain inventory of IT equipment and coordinate secure disposal of outdated hardware and e-waste.
2026-03-11T00:00:00Z

Systems Administrator

North Waltham, MA
onsite
Permanent
80000 - 100000 USD / Yearly
Must be open to working onsite in the Boston, MA area 4x per week. MSP Account ManagerReports To: VP of Sales/Account ManagementAbout the RoleWe’re looking for a client-obsessed MSP Account Manager to be the primary point of contact for a portfolio of managed services clients. You’ll own the relationship end to end—driving retention, expansion, and overall client satisfaction. You’ll translate business needs into technology roadmaps, proactively identify gaps and risks, and upsell/cross-sell solutions like Managed Security, Microsoft 365 add-ons, backup/DR, cloud migrations, endpoint management, vCIO planning, and more.This role is ideal for someone with several years of hands-on MSP experience who thrives in client-facing conversations, can speak both business and technical, and enjoys uncovering value-creation opportunities. What You’ll Do<ul><li>Own a Client Book of Business: Serve as the day-to-day contact for a designated portfolio; run regular cadence calls, QBRs, and executive business reviews.</li><li>Drive Growth: Identify and execute upsell/cross-sell opportunities across managed services, security (MDR/EDR/SIEM), cloud (Azure/AWS), BCDR, VOIP/UCaaS, networking, and professional services.</li><li>Build Strategic Roadmaps: Partner with vCIO/technical leads to build 12–24 month technology plans that align to each client’s goals, budgets, and compliance requirements.</li><li>Ensure Service Excellence: Monitor SLAs, ticket trends, CSAT, and NPS; coordinate with Service Desk, NOC/SOC, and Projects to resolve issues and improve the client experience.</li><li>Renewals & Retention: Manage renewals, negotiate contract terms/SOWs, maintain accurate account health, and reduce churn.</li><li>Forecasting & Pipeline: Maintain an accurate expansion pipeline in CRM (e.g., HubSpot/Salesforce); deliver monthly/quarterly forecasts and reporting.</li><li>Executive Communication: Present QBRs, ROI summaries, licensing optimizations (e.g., M365), security posture updates, and budget recommendations to client leadership.</li><li>Risk & Compliance: Surface risks (capacity, end-of-life, security gaps), propose mitigation plans, and coordinate remediation projects.</li><li>Collaboration: Work cross-functionally with Sales Engineering, Projects, Procurement, and Finance for seamless delivery and invoicing accuracy.</li></ul>
2026-03-10T00:00:00Z

Systems Administrator

Newburyport, MA
onsite
Permanent
80000 - 120000 USD / Yearly
We are looking for a skilled Systems Administrator to join our team in Newburyport, Massachusetts. This role requires expertise in managing and maintaining IT systems, ensuring their reliability, and providing technical support to users. The ideal candidate will have a strong background in system administration and a proactive approach to problem-solving. Responsibilities: • Manage and maintain Active Directory and Azure Active Directory environments to ensure seamless operation. • Oversee the installation, configuration, and maintenance of Microsoft Windows Server and Windows 10 systems. • Administer and support Dell and Citrix technologies to enhance system efficiency. • Implement and monitor Cisco ASA Firewalls to safeguard network security. • Provide technical support to users, addressing system issues and resolving them promptly. • Perform regular system updates and backups to maintain data integrity and system reliability. • Collaborate with team members to design and implement IT solutions that align with organizational goals. • Monitor system performance and troubleshoot issues to minimize downtime. • Develop and maintain documentation for system configurations and processes. • Ensure compliance with security protocols and industry best practices.
2026-03-02T00:00:00Z

Sr. Financial Analyst

Lexington, MA
onsite
Temporary
47.5 - 55 USD / Hourly
We are looking for an experienced Senior Financial Analyst to join our team in Lexington, Massachusetts. This is a long-term contract position offering the opportunity to contribute to high-impact financial projects within the pharmaceutical industry. The ideal candidate will play a crucial role in overseeing financial operations, ensuring cost control, and driving strategic budgeting and forecasting initiatives. Responsibilities: • Manage and analyze financial data to ensure accurate budgeting and forecasting processes. • Lead cost control efforts for an R&D center construction project, ensuring financial efficiency and compliance. • Develop detailed financial models to support strategic decision-making and project evaluations. • Perform variance analysis to identify discrepancies and recommend actionable solutions. • Conduct ad hoc financial analyses to address specific business needs and provide timely insights. • Utilize advanced data mining techniques to extract valuable insights from large datasets. • Collaborate with cross-functional teams to align financial strategies with organizational goals. • Prepare and present financial reports to stakeholders, ensuring clarity and transparency. • Monitor and optimize the use of resources to maintain operational efficiency.
2026-02-23T00:00:00Z

Sr. Financial Analyst

Wareham, MA
onsite
Temporary
47.5 - 55 USD / Hourly
We are looking for an experienced Sr. Financial Analyst to join our team on a contract basis in Wareham, Massachusetts. In this role, you will play a pivotal part in developing a financial pricing tool that supports our clients in optimizing their pricing strategies. The ideal candidate will have a strong background in financial analysis, cost accounting, and advanced Excel techniques. Responsibilities: • Design and implement a dynamic financial pricing tool tailored to client needs. • Analyze client financial statements to identify key metrics and input data for pricing optimization. • Develop dashboards that provide actionable insights into pricing strategies and cost structures. • Utilize cost accounting principles to evaluate goods or services and recommend optimal pricing. • Perform detailed variance analysis to assess financial performance and identify trends. • Collaborate with stakeholders to gather financial data and ensure accurate tool functionality. • Conduct ad hoc financial analysis to address specific client requirements. • Apply data mining techniques to extract and interpret critical business information. • Provide training and support to clients using the pricing tool and dashboards. • Ensure all financial models are aligned with industry best practices and client goals.
2026-03-02T00:00:00Z

Sr. Financial Analyst

Woburn, MA
remote
Temporary
52.25 - 60.5 USD / Hourly
We are looking for an experienced Senior Financial Analyst to join our team on a long-term contract basis in Woburn, Massachusetts. This role is responsible for delivering comprehensive financial analysis, reporting, and forecasting to support the Corporate Finance function. You will collaborate with various teams across the organization to ensure accurate financial planning and provide actionable insights into revenue and expense performance. Responsibilities: • Conduct monthly analysis of revenue and operating expenses, including identifying variances from budgets, forecasts, and prior periods. • Collaborate with Corporate Accounting during the monthly close process to ensure accurate financial results and clear variance explanations. • Develop and maintain financial models to support forecasting, annual budgets, and long-term strategic planning. • Create comprehensive management reporting packages and dashboards to highlight business trends, cost drivers, and revenue performance. • Partner with operational teams to translate business drivers into actionable financial forecasts and analyses. • Utilize financial systems and tools to improve reporting efficiency and enhance data quality. • Identify and implement opportunities for process optimization within financial planning and reporting workflows. • Respond to ad hoc financial analysis requests and prepare executive-level reports.
2026-03-11T00:00:00Z

Sr. Financial Analyst

Leominster, MA
onsite
Permanent
115000 - 140000 USD / Yearly
We are looking for an experienced Senior Financial Analyst to join our team in Leominster, Massachusetts. In this role, you will play a key part in analyzing and reporting financial data to support strategic decision-making. You will collaborate closely with the Senior Director of Finance, focusing on budgeting, forecasting, and cost accounting functions within a manufacturing environment. Responsibilities: • Lead financial planning and analysis efforts, including annual budgets, forecasts, and long-term strategic plans. • Create and maintain financial dashboards and reports for management and Board of Directors presentations. • Collaborate with operational, supply chain, and sales teams to assess the financial impact of business initiatives. • Deliver insights on product pricing, margin optimization, capital investments, and cost-saving opportunities. • Conduct ad hoc financial analyses to support senior leadership in decision-making. • Develop and oversee standard costing systems to ensure accurate financial reporting and product costing. • Analyze and manage bills of materials (BOMs) for consistency and accuracy across products. • Monitor key performance indicators (KPIs) for manufacturing processes and product sales. • Evaluate cost variances and provide detailed financial reports to support operational decisions. • Assist in month-end close processes, including journal entries, reconciliations, and financial reporting.
2026-03-02T00:00:00Z

Help Desk/Desktop Support Analyst

Auburn, NH
onsite
Temporary
0 - 0 USD / Yearly
Technical Support Team Lead Location: Auburn, NH Level: Experienced / Non‑Manager Overview The Technical Support Team Lead provides day‑to‑day operational oversight and acts as an extension of the Technical Support Manager. This role helps coordinate NOC/Technical Support activities, ensures SLA adherence, manages escalations, and drives consistency across support and remote monitoring operations related to customer wireless/DAS environments. The Team Lead serves as a key decision point during daily operations, guiding team members, monitoring ticket flow, and ensuring timely communication and issue resolution. Key Responsibilities Support daily management of support operations, including ticket queues, monitoring tasks, and incident response. Provide operational leadership to ensure work is prioritized in line with SLAs and business needs. Serve as a primary escalation point for high‑priority or high‑impact customer issues. Monitor SLA compliance, response times, and overall support quality. Coordinate workload distribution and coverage during business hours and critical events. Provide direction, guidance, and mentoring to support team members. Track and manage critical customer issues through resolution, including communication and follow‑up. Collaborate with internal teams (Development, DevOps, QA) to drive timely issue resolution. Assist with refining and documenting support processes, workflows, and operational standards. Contribute to reporting on support effectiveness, incident trends, SLA risks, and recurring issues. Participate in post‑incident reviews and help identify corrective and preventative actions. Ensure customer communications are clear, timely, and consistent. Handle customer data, including PII, with appropriate security practices. Work additional hours as needed to support SLA‑driven or time‑sensitive events. Requirements Degree in Computer Science, IT, Engineering, or equivalent experience. 5+ years in technical support, NOC operations, or software support. Experience in a lead, senior, or acting supervisory capacity within a support organization. Strong understanding of support operations, escalation management, SLAs, and customer‑impact prioritization. Working knowledge of networking concepts, Linux systems, and software support workflows. Proven ability to make operational decisions without direct managerial authority. Strong organizational skills and ability to manage competing priorities. Excellent verbal and written communication. Ability to work independently while aligning with leadership direction. High degree of flexibility and stress tolerance.
2026-02-26T00:00:00Z

Help Desk/Desktop Support Analyst

North Waltham, MA
onsite
Temporary
23.75 - 27.5 USD / Hourly
We are looking for an experienced Help Desk/Desktop Support Analyst to join our team on a long-term contract basis. In this role, you will provide high-quality technical support to end users while contributing to the stability and improvement of IT systems. Based in Waltham, Massachusetts, this position requires a blend of technical expertise, problem-solving abilities, and excellent communication skills to ensure seamless IT operations. Responsibilities: • Deliver Tier 1 and Tier 2 technical support for hardware, software, identity, and collaboration tools. • Diagnose and resolve issues related to Windows and macOS devices, Microsoft 365 applications, and mobile devices. • Perform user lifecycle management tasks, including onboarding, access updates, and offboarding. • Configure, provision, and support laptops, mobile devices, and peripherals. • Maintain accurate records of IT assets and devices. • Administer and support core IT platforms such as Microsoft 365 and endpoint management systems. • Investigate recurring issues, identify root causes, and propose solutions for operational improvements. • Collaborate with Infrastructure and Security teams to implement fixes and preventive measures. • Develop and update knowledge base articles and runbooks to standardize processes. • Assist with testing and deployment of system updates and enhancements.
2026-03-10T00:00:00Z

Help Desk/Desktop Support Analyst

Malden, MA
onsite
Temporary
23.75 - 27.5 USD / Hourly
Our client on the North Shore is looking for a temp to perm Help Desk Analyst to start immediately. Responsibilities:<ul><li>Provide phone support for employees globally</li><li>Install/maintain PC hardware, software, and assist with onboarding/offboarding</li><li>Troubleshoot network and hardware issues</li><li>Support server maintenance and IT projects</li><li>Update technical/user documentation</li><li>Collaborate with IT to support business needs</li></ul>
2026-03-10T00:00:00Z

Vendor Management Analyst

Bedford, NH
onsite
Temporary
35 - 37 USD / Hourly
We are looking for a Vendor Management Analyst to join our team in Bedford, NH, on a long-term contract basis. In this role, you will oversee the evaluation and management of third-party vendors to ensure compliance with industry regulations and organizational standards. This position offers an excellent opportunity to work within the banking sector, collaborating with stakeholders and addressing vendor-related risks to maintain operational excellence. Responsibilities:• Conduct thorough due diligence and regular reviews of third-party vendors to ensure adherence to compliance standards.• Collaborate with the Risk & Compliance team to align third-party risk management practices across the organization.• Assess vendor-related risks and provide recommendations to mitigate potential issues.• Build and maintain strong relationships with external vendors and internal teams to facilitate smooth operations.• Prepare detailed reports and presentations on vendor performance, risk assessments, and compliance findings for leadership review.• Monitor vendor activities to identify and address fraud-related risks.• Implement anti-money laundering (AML) practices and ensure vendors comply with regulatory requirements.• Perform compliance risk assessments and evaluate vendor adherence to FFIEC guidelines.• Develop strategies to identify and prevent potential fraud in vendor activities.• Support issue resolution processes by coordinating with vendors and internal departments.
2026-03-11T00:00:00Z