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24 results for Business Systems Analyst in Boston, MA

Business Analyst
  • Boston, MA
  • remote
  • Temporary / Contract
  • 47.5 - 55 USD / Hourly
  • We are looking for an experienced Business Analyst to support a mortgage industry team in Boston, Massachusetts through a Long-term Contract engagement. This role will focus on translating business needs into clear requirements for a web-based application used to capture and report vendor and expense information tied to rental property management activities. The position partners closely with technology and business stakeholders in an Agile delivery environment while also contributing to smaller enhancements, defect review, and ongoing backlog priorities.<br><br>Responsibilities:<br>• Elicit, analyze, and document business requirements for a new web application supporting rental property management reporting and compliance needs.<br>• Partner with business users, developers, QA, and solution architecture resources to turn operational needs into detailed functional specifications and user stories.<br>• Facilitate requirement reviews, backlog refinement sessions, sprint planning activities, and recurring Scrum ceremonies across cross-functional teams.<br>• Examine current workflows, identify gaps in system capabilities, and recommend improvements that better align the application with business objectives.<br>• Support the creation and maintenance of project documentation, including process flows, requirement artifacts, user-focused materials, and traceability records.<br>• Contribute to quality efforts by assisting with test planning, validating outcomes, and supporting user acceptance activities for new features and enhancements.<br>• Use tools such as Azure DevOps to manage requirements, track work items, and maintain visibility into sprint and backlog progress.<br>• Work on supplemental assignments such as production issues, minor enhancements, and emerging project needs as priorities evolve.
  • 2026-05-28T00:00:00Z
Business Analyst
  • North Waltham, MA
  • onsite
  • Temporary / Contract
  • 63.3365 - 73.337 USD / Hourly
  • We are looking for a Business Analyst to support enterprise application initiatives in Waltham, Massachusetts. This Long-term Contract position will work closely with business and technical teams to translate operational needs into clear documentation, testing plans, and process improvements. The role focuses on strengthening procurement and finance-related workflows, improving system adoption, and helping ensure successful delivery through implementation, validation, and post-launch support.<br><br>Responsibilities:<br>• Work with teams across finance, procurement, accounts payable, clinical operations, and other departments to identify needs and turn them into clear business and functional requirements.<br>• Lead discovery sessions, stakeholder meetings, and workflow reviews to map current operations and define future process improvements.<br>• Produce and maintain project artifacts such as requirements documents, user stories, process diagrams, use cases, and related supporting documentation.<br>• Partner with internal stakeholders and external implementation resources to review solution designs and confirm system setups meet business expectations.<br>• Evaluate existing workflows to uncover opportunities for efficiency gains, automation, and stronger process performance using platforms such as Coupa and Auxilius.<br>• Build testing approaches, scenarios, scripts, and detailed cases that align with approved requirements and expected business outcomes.<br>• Carry out functional, integration, regression, and end-to-end testing across procurement, budgeting, forecasting, invoicing, payments, approvals, and reporting activities.<br>• Verify data quality, system integrations, workflow behavior, reporting outputs, and converted information while documenting issues and supporting resolution efforts.<br>• Assist with user acceptance testing preparation, training materials, knowledge sharing, go-live readiness, and post-deployment stabilization activities.<br>• Maintain traceability between requirements and testing while ensuring project documentation meets internal standards and applicable regulatory expectations.
  • 2026-06-18T00:00:00Z
Business Analyst
  • Hampton, NH
  • onsite
  • Temporary / Contract
  • 0 - 0 USD / Yearly
  • We are looking for an experienced Business Analyst to support Oracle-focused initiatives within a utilities and infrastructure environment in Hampton, New Hampshire. This Long-term Contract position will work closely with business and technical teams to define needs, improve workflows, and help deliver effective solutions across finance, operations, and IT. The ideal candidate brings strong analytical skills, hands-on Oracle experience, and the ability to turn complex business objectives into clear, actionable documentation.<br><br>Responsibilities:<br>• Partner with business leaders and technical teams to identify, clarify, and document functional and operational needs for Oracle-based applications.<br>• Convert business objectives into detailed requirements, user stories, process flows, and supporting documentation for delivery teams.<br>• Evaluate current workflows to uncover efficiency opportunities and recommend practical system or process enhancements.<br>• Support Oracle-related implementations, platform updates, integrations, and other enterprise application initiatives.<br>• Lead requirement workshops, stakeholder discussions, and validation sessions to confirm scope, priorities, and expected outcomes.<br>• Work closely with developers, database specialists, and quality teams to ensure delivered solutions meet business expectations.<br>• Assist with planning, coordination, and issue resolution for Oracle environment changes, including upgrade or migration-related activities.<br>• Create and maintain process maps, workflow documentation, and reporting artifacts to support decision-making and knowledge sharing.
  • 2026-06-10T00:00:00Z
Functional Business Analyst
  • North Waltham, MA
  • onsite
  • Temporary / Contract
  • 75.2115 - 87.087 USD / Hourly
  • <p>We are looking for a Functional Business Analyst to support a long-term contract engagement in Burlington, Massachusetts area. This role will focus on evaluating financially significant business processes and building a detailed risk and controls framework that strengthens financial reporting integrity. The position partners with stakeholders across accounting, operations, supply chain, and technology to identify exposures, assess control design, and define practical remediation steps.</p><p><br></p><p>Responsibilities:</p><p>• Develop a comprehensive risk and control matrix covering key financial reporting processes, including automated, manual, system-supported manual, interim, and deficient controls.</p><p>• Analyze order-to-cash activities such as revenue recognition, pricing, credits, billing, cash application, customer data management, deductions, and accounts receivable to identify reporting risks and control needs.</p><p>• Review procure-to-pay workflows across vendor setup, purchasing, receiving, matching, invoice handling, payments, and accounts payable to document risk points and control effectiveness.</p><p>• Evaluate inventory and manufacturing-related accounting processes, including movement tracking, valuation, reserves, counts, reconciliations, production reporting, cost variances, yields, and plant-level control activities.</p><p>• Assess record-to-report operations spanning journal entries, reconciliations, consolidation, period-end close, financial statement preparation, and management review procedures.</p><p>• Examine controls related to fixed assets, capital projects, payroll impacts on financial reporting, treasury activities, cash management, banking, and debt oversight.</p><p>• Document governance requirements for financially relevant master data, including customers, vendors, items, bills of material, routings, pricing structures, chart of accounts, cost centers, and approval frameworks.</p><p>• Identify financial reporting implications tied to user access, segregation of duties, privileged access, change management, system interfaces, reconciliations, reporting outputs, data conversions, and spreadsheet-based tools.</p><p>• Define interim control requirements across environments operating on ERP Cloud, legacy manufacturing execution platforms, and legacy supply planning solutions, and recommend remediation or enhancement actions where gaps are found.</p>
  • 2026-06-10T00:00:00Z
Business Intelligence and Data Analyst
  • Boston, MA
  • remote
  • Permanent / Full Time
  • 70000 - 90000 USD / Yearly
  • We are looking for a Business Intelligence and Data Analyst to join a collaborative analytics team supporting enterprise performance initiatives in Boston, Massachusetts. In this role, you will work closely with data engineering and business stakeholders to turn complex operational information into clear, actionable reporting. This position is ideal for an early-career analyst who enjoys building dashboards, improving reporting accuracy, and helping leaders make informed decisions through data.<br><br>Responsibilities:<br>• Create and refine Power BI dashboards and recurring reports that give teams clear visibility into performance trends and operational results.<br>• Analyze large and varied datasets to uncover meaningful patterns, explain performance drivers, and support business decision-making.<br>• Partner with data engineers and cross-functional teams to gather reporting needs, validate data sources, and improve the reliability of analytics outputs.<br>• Maintain, update, and enhance existing business intelligence solutions to ensure reporting remains accurate, relevant, and easy to use.<br>• Deliver both scheduled reporting and ad hoc analysis to help leadership monitor priorities and respond to emerging business questions.<br>• Develop and track key performance indicators that measure outcomes across departments and highlight opportunities for improvement.<br>• Present findings in a concise, business-friendly way so that both technical and non-technical stakeholders can act on the insights provided.<br>• Support broader analytics adoption by helping users understand reporting tools, metrics, and dashboard functionality.<br>• Contribute to technical assessments and problem-solving efforts related to reporting processes, data quality, and dashboard performance.
  • 2026-06-03T00:00:00Z
Data Analyst
  • North Reading, MA
  • onsite
  • Temporary / Contract
  • 35 - 40 USD / Hourly
  • <p><strong>About the Role</strong></p><p>We are seeking a highly analytical and detail-oriented <strong>Business Analyst/Data Analyst</strong> to support a fast-paced Robotics Supply Chain organization. This role offers an exciting opportunity to work within a cutting-edge technology environment while gaining hands-on experience in procurement, supply chain operations, supplier management, and data analytics.</p><p>The ideal candidate will possess strong analytical capabilities, advanced Excel skills, and experience working with supply chain, procurement, or business operations data. This position will support ongoing sustaining programs, engineering change management activities, and daily supply-demand analysis for critical components.</p><p><strong>Key Responsibilities</strong></p><p>Supply Chain &amp; Procurement Support</p><ul><li>Support daily supply chain operations and component demand planning activities</li><li>Assist with Agile and Engineering Change Order (ECO) management processes</li><li>Create and manage purchase requisitions within procurement systems</li><li>Track purchase orders and monitor supplier delivery performance</li><li>Maintain supplier databases, procurement records, and documentation</li><li>Coordinate supplier communications regarding quotes, deliveries, and documentation</li></ul><p>Data Analysis &amp; Reporting</p><ul><li>Analyze supply and demand requirements for components</li><li>Create reports, dashboards, pivot tables, and spend analyses using Excel</li><li>Monitor supplier performance metrics, including on-time delivery</li><li>Maintain pricing databases and cost comparison models</li><li>Generate regular business reports and project status updates</li></ul><p>Supplier &amp; Cross-Functional Coordination</p><ul><li>Coordinate sample requests and supplier interactions with engineering teams</li><li>Assist with supplier onboarding and documentation management</li><li>Participate in supplier meetings and cross-functional project discussions</li><li>Support RFQ (Request for Quote) preparation and supplier evaluations</li></ul><p>Research &amp; Continuous Improvement</p><ul><li>Conduct supplier and market research</li><li>Compile competitive intelligence and pricing benchmarks</li><li>Support cost reduction and supplier consolidation initiatives</li><li>Help document and improve procurement processes and procedures</li></ul><p>Quality &amp; Compliance Support</p><ul><li>Track supplier quality metrics and performance indicators</li><li>Maintain supplier certification and compliance documentation</li><li>Assist with audit preparation and corrective action tracking</li></ul>
  • 2026-06-18T00:00:00Z
Data Analyst
  • Hampton, NH
  • onsite
  • Temporary / Contract
  • 0 - 0 USD / Yearly
  • We are looking for a detail-focused Data Analyst to join a utilities and infrastructure organization in Hampton, New Hampshire. This Long-term Contract opportunity is ideal for someone who can support reporting, data quality, and integration-related activities while working closely with project and business teams. The position will contribute during system implementation and continue to play an important role in ongoing reporting and data operations after launch.<br><br>Responsibilities:<br>• Partner with implementation stakeholders to develop reporting assets and organize supporting data documentation.<br>• Carry out system and user testing activities, record issues clearly, and help monitor them through resolution.<br>• Compare source and target data to identify discrepancies and support accurate reconciliation efforts.<br>• Assist with large-volume data validation and conversion tasks while following established quality standards.<br>• Maintain and enhance recurring reports that support day-to-day business decision-making.<br>• Keep report inventories and data documentation current to improve usability and governance.<br>• Perform routine data checks, bulk data updates, and file-based import activities with a high level of accuracy.<br>• Provide support for integration workflows and data movement processes, expanding ownership as experience grows.
  • 2026-06-10T00:00:00Z
Payroll Analyst
  • Providence, RI
  • onsite
  • Permanent / Full Time
  • 75000 - 80000 USD / Yearly
  • <p>We are looking for a Payroll Analyst to support accurate and timely payroll operations in Providence, Rhode Island. This position plays a key role in reviewing payroll activity, resolving discrepancies, and partnering with internal teams to ensure employees are paid correctly across multiple pay cycles. The ideal candidate brings strong analytical skills, hands-on payroll systems experience, and the ability to manage sensitive information with a high level of professionalism. Additionally, the ideal payroll analyst has experience with multi-state payroll in a union environment. </p><p><br></p><p>Responsibilities:</p><p>• Examine payroll submissions, time records, adjustment requests, and special compensation documentation to confirm completeness, accuracy, and proper approval before processing.</p><p>• Prepare and review payroll audit reports before and after each run, investigate irregularities, and coordinate corrections to prevent processing errors.</p><p>• Validate payroll entries from manual input and external system interfaces, resolve rejected or unbalanced transactions, and submit corrected data in a timely manner.</p><p>• Partner with managers, supervisors, and timekeeping staff to address pay corrections, retroactive changes, time entry concerns, and payroll outcome questions.</p><p>• Provide day-to-day support for workforce management and time-and-attendance processes, including calculations, reporting, troubleshooting, and result interpretation.</p><p>• Manage payroll inquiries from initial intake through resolution using designated tracking tools, escalating complex matters involving compliance, taxation, union interpretation, or system defects when needed.</p><p>• Process exception payments and check-related transactions such as supplemental payments, reversals, stop payments, reissues, and prior-year tax form requests in accordance with policy.</p><p>• Support audit readiness by maintaining reconciliations, organizing payroll documentation, and assisting with internal and external review requests.</p><p>• Collaborate with Human Resources, Benefits, Finance, Retirement, Payroll Tax, and Information Services teams on payroll issues, testing efforts, training support, and process improvements.</p><p>• Maintain payroll procedures, job aids, records, and employee-facing support resources while delivering responsive customer service and safeguarding confidential information.</p>
  • 2026-06-08T00:00:00Z
Billing Analyst
  • Marlborough, MA
  • onsite
  • Permanent / Full Time
  • 85000 - 95000 USD / Yearly
  • <p>We are looking for a detail-oriented Billing Analyst to join our Accounting and Finance team in Marlborough, Massachusetts. In this role, you will help manage the complete billing and revenue cycle, ensuring invoices are accurate, revenue activity is recorded properly, and reporting remains dependable. This opportunity is well suited to someone who works effectively in a fast-moving SaaS environment, enjoys refining financial processes, and collaborates well across teams.</p><p><br></p><p>Responsibilities:</p><p>• Generate and distribute accurate invoices for subscription services, appraisal work, and implementation-related revenue.</p><p>• Review executed customer agreements to confirm billing terms, pricing, and invoicing details are applied correctly.</p><p>• Oversee recurring billing calendars, monitor renewals, and keep billing cycles on schedule with a high level of accuracy.</p><p>• Assist with month-end, quarter-end, and year-end revenue close activities, including preparing supporting journal entries.</p><p>• Track deferred revenue balances and perform reconciliations to ensure records remain complete and accurate.</p><p>• Reconcile revenue-related accounts each month, research discrepancies, and resolve variances in a timely manner.</p><p>• Analyze changes in recurring revenue, customer attrition, account growth, and contract updates to support financial visibility.</p><p>• Recommend and help implement improvements that increase efficiency, strengthen accuracy, and support scalable billing operations.</p><p>• Partner with finance and accounting colleagues on reporting enhancements, close support, audit preparation, and responses to billing-related customer questions.</p><p><br></p><p><strong><em><u>**for immediate consideration please call me directly, Eric Lebow 508-205-2127**</u></em></strong></p>
  • 2026-06-09T00:00:00Z
Sales Analyst
  • Lawrence, MA
  • onsite
  • Permanent / Full Time
  • 80000 - 90000 USD / Yearly
  • <p>We are looking for a Sales Operations Coordinator to support sales operations and provide the reporting, coordination, and analytical insight needed to keep commercial activities running smoothly in Lawrence, Massachusetts. This role blends hands-on operational support with data-driven analysis, helping teams manage customer setup, promotional activity, merchandising efforts, and day-to-day sales requests. The ideal candidate brings strong organization, sound judgment, and the ability to turn business data into clear, useful information for stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate incoming sales-related requests by monitoring shared communication channels, organizing priorities, and routing matters to the appropriate internal contacts.</p><p>• Support the setup of customers, products, and vendors by maintaining accurate records across internal systems and external platforms.</p><p>• Prepare recurring and ad hoc sales reports, dashboards, and summaries that highlight trends, performance results, and actionable business insights.</p><p>• Keep projects and daily workflows on track through task management tools, ensuring deadlines, responsibilities, and follow-up actions are clearly managed.</p><p>• Provide oversight and direction to the Sales &amp; Marketing Assistant to help maintain efficient execution of routine operational activities.</p><p>• Assist the sales team with product samples, presentation materials, meeting logistics, and post-meeting follow-up to strengthen customer support.</p><p>• Help coordinate promotional and retail merchandising initiatives by tracking deliverables, timelines, and cross-functional communication.</p><p>• Contribute to operational improvements related to sales processes and system-based workflows when business needs require updates or transitions.</p>
  • 2026-06-08T00:00:00Z
HRIS Workday Analyst
  • Providence, RI
  • remote
  • Temporary / Contract
  • 38 - 44 USD / Hourly
  • We are looking for an HRIS Workday Analyst to support a Contract assignment in Providence, Rhode Island. This role will focus on managing and resolving a high volume of Workday Help cases tied to time off, leave balances, and absence-related processes. The position partners closely with internal Workday specialists and technical team members, with day-to-day guidance from a Senior Workday Analyst. Candidates who bring practical Workday knowledge and a solid grasp of accrual policy administration will be well suited for this opportunity.<br><br>Responsibilities:<br>• Review, prioritize, and resolve a substantial queue of Workday Help requests related to Time Off, Accruals, and Absence activity.<br>• Investigate system issues and determine root causes by working with internal Workday professionals and technical stakeholders.<br>• Apply knowledge of accrual rules and leave policies to support accurate case resolution within Workday.<br>• Perform hands-on configuration updates when needed to address case-related issues, while operating within established system design parameters.<br>• Collaborate with a Senior Workday Analyst to align work with team priorities and follow defined resolution approaches.<br>• Document findings, actions taken, and outcomes to maintain clear case history and support knowledge sharing across the team.<br>• Monitor recurring issue patterns and communicate observations that may help improve support efficiency and data accuracy.
  • 2026-06-18T00:00:00Z
Equity Analyst
  • Boston, MA
  • onsite
  • Temporary / Contract
  • 45 - 55 USD / Hourly
  • <p>We are looking for an Equity Operations Analyst to support complex stock compensation and equity administration activities for a long-term assignment based in Boston, MA; 3 days/week in office - 2 days remote. This role requires someone who is detail oriented and can manage high-volume data, maintain accuracy across multiple systems, and collaborate effectively with HR, Finance, Legal, and other stakeholders. The ideal candidate brings deep experience in equity operations or compensation, strong Excel skills, and the ability to balance multiple priorities in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage equity records and related workflows across internal platforms and Oracle/Fusion, ensuring data accuracy, consistency, and proper reconciliation between systems.</p><p>• Coordinate end-to-end processing of equity grant packages, including system setup, validation checks, and follow-through on participant acknowledgments.</p><p>• Support global employee stock purchase activities by preparing transaction data, reviewing payroll contribution details, validating purchase information, and assisting with share deposit reporting for key business partners.</p><p>• Track and process special vesting events tied to qualifying employment changes such as retirement, disability, death, or other approved terminations.</p><p>• Oversee recurring data exchanges with external equity platforms, including account updates and termination-related changes, while reconciling employee records to maintain database integrity.</p><p>• Prepare and distribute routine employee and HR communications related to equity programs and operational processes.</p><p>• Maintain and update insider lists, including short-term insider records, in partnership with Corporate Legal to support compliance requirements.</p><p>• Document procedures, controls, and operational workflows thoroughly to promote consistency, audit readiness, and reliable execution.</p><p>• Assist with reporting, reviews, and cross-functional support activities related to equity administration, compliance, and ongoing operational improvement</p>
  • 2026-06-18T00:00:00Z
Systems Administrator
  • North Waltham, MA
  • onsite
  • Temporary to Hire
  • 50 - 62 USD / Hourly
  • We are looking for an experienced Systems Administrator to support day-to-day technology operations for employees and office environments. This contract opportunity is ideal for someone who enjoys balancing hands-on user support with infrastructure administration across on-premises and cloud systems. The role focuses on keeping business technology secure, reliable, and efficient while helping improve the overall IT environment.<br><br>Responsibilities:<br>• Deliver technical assistance to onsite and remote employees by diagnosing and resolving hardware, software, and connectivity issues.<br>• Configure, deploy, maintain, and retire end-user devices while managing the full lifecycle of desktops, laptops, and related equipment.<br>• Support and maintain core network components, including firewalls, switches, wireless platforms, and routing hardware, to ensure stable operations.<br>• Administer Windows Server technologies such as Active Directory, Group Policy, and file services to support secure user access and system functionality.<br>• Manage Azure services and cloud-based environments, including identity administration and ongoing platform support.<br>• Strengthen IT security through patching, endpoint protection, access management, and routine monitoring of system health and risk exposure.<br>• Maintain accurate records for hardware assets and software licensing to support compliance, budgeting, and operational planning.<br>• Oversee technology-related physical security systems and help ensure server rooms and restricted IT spaces remain secure and properly maintained.<br>• Evaluate infrastructure performance and recommend practical improvements that enhance reliability, security, and user experience.
  • 2026-06-11T00:00:00Z
Systems Administrator
  • Merrimack, NH
  • onsite
  • Permanent / Full Time
  • 0 - 0 USD / Yearly
  • <p><strong>Overview:</strong></p><p>We’re seeking a Systems Administrator with strong Microsoft Azure experience to support and enhance a modern cloud and infrastructure environment. This role will focus on managing hybrid systems, improving performance and security, and supporting ongoing cloud initiatives.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Administer and support Azure infrastructure (VMs, networking, storage, Azure AD)</li><li>Manage and maintain Windows Server environments (on-prem and cloud)</li><li>Monitor system performance, availability, and security</li><li>Support O365, identity management, and access controls</li><li>Implement backup, disaster recovery, and patch management processes</li><li>Troubleshoot infrastructure issues and provide end-user support as needed</li><li>Assist with cloud migrations and infrastructure improvements</li></ul><p><strong>Qualifications:</strong></p><ul><li>3+ years of Systems Administration experience</li><li>Hands-on experience with Microsoft Azure (IaaS/PaaS)</li><li>Strong knowledge of Windows Server, Active Directory, and networking</li><li>Experience with PowerShell scripting</li><li>Familiarity with security best practices and compliance standards</li><li>Experience in hybrid environments preferred</li></ul><p><strong>Nice to Have:</strong></p><ul><li>Azure certifications (AZ-104 or similar)</li><li>Experience with virtualization (VMware/Hyper-V)</li><li>Exposure to Intune, Endpoint Manager, or M365</li></ul><p><strong>Why Join Us:</strong></p><ul><li>Growing organization with investment in cloud technologies</li><li>Collaborative team environment</li><li>Competitive compensation and benefits</li></ul><p><br></p>
  • 2026-05-28T00:00:00Z
Systems Administrator
  • Boston, MA
  • onsite
  • Temporary / Contract
  • 42.75 - 49.5 USD / Hourly
  • We are looking for a Systems Administrator to support and maintain core infrastructure for a Contract position based in Boston, Massachusetts. This role focuses on administering Microsoft-centered environments, virtual server platforms, storage solutions, and network systems that keep daily operations running efficiently. The ideal candidate brings hands-on technical expertise, strong problem-solving ability, and a practical approach to supporting stable, secure enterprise systems.<br><br>Responsibilities:<br>• Manage and optimize Microsoft 365 services, ensuring reliable administration of cloud-based collaboration and productivity tools.<br>• Administer Active Directory environments, including user access, group policies, and directory services maintenance.<br>• Support VMware infrastructure and Windows Server platforms by handling configuration, performance monitoring, and ongoing system upkeep.<br>• Maintain enterprise storage environments and help ensure data availability, system reliability, and efficient capacity usage.<br>• Oversee network components such as switches, firewalls, wireless access points, and connectivity circuits to promote secure and dependable operations.<br>• Troubleshoot infrastructure issues across server, cloud, storage, and network domains, resolving incidents in a timely manner.<br>• Apply system updates, patches, and administrative changes to strengthen performance, stability, and security across the environment.
  • 2026-06-18T00:00:00Z
Business Account Specialist II
  • Providence, RI
  • onsite
  • Temporary / Contract
  • 22 - 24 USD / Hourly
  • We are looking for a Business Account Specialist II to support electric service requests and deliver a high standard of customer service for clients in Providence, Rhode Island. This Long-term Contract position focuses on coordinating service-related activities, preparing cost and design documentation, and helping move projects through the fulfillment process efficiently. The ideal candidate is comfortable working in a hybrid environment, communicates effectively across teams, and uses Outlook and Excel confidently to manage details, reporting, and follow-up.<br><br>Responsibilities:<br>• Serve as the main contact for external customers seeking electric service, guiding requests from initiation through completion and addressing issues that arise along the way.<br>• Review and process billing-related documentation, including cost-in-advance items, in accordance with applicable tariffs, policies, and service requirements.<br>• Prepare straightforward electric service designs and cost estimates so construction planning and related dependencies can proceed without delay.<br>• Create and manage service contracts or agreements to support the completion of electric service construction work for customers.<br>• Partner with internal departments and stakeholders to coordinate activities, remove obstacles, and support timely service fulfillment.<br>• Handle more involved residential, commercial, or industrial service requests while ensuring accuracy, responsiveness, and compliance with established procedures.<br>• Strengthen collaboration with business units by sharing effective practices, supporting operational decisions, and contributing to consistent customer support standards.<br>• Examine customer concerns and service activity data to identify patterns, support reporting needs, and recommend process improvements.<br>• Provide team support through cross-training, participation in cross-functional meetings, and assistance with continuous improvement initiatives as needed.
  • 2026-06-16T00:00:00Z
HRIS Analyst
  • Hampton, NH
  • onsite
  • Temporary / Contract
  • 50 - 55 USD / Hourly
  • We are looking for an experienced HRIS Analyst to support critical human resources technology initiatives in New Hampshire. This Long-term Contract position is ideal for a detail-oriented individual who can translate business needs into effective system solutions, maintain data integrity, and improve HRIS performance across the organization. The role requires strong analytical skills, hands-on experience with HR systems, and the ability to contribute to implementation and integration efforts in a dynamic environment.<br><br>Responsibilities:<br>• Analyze HRIS processes, data flows, and system functionality to identify opportunities for improvement and ensure operational efficiency.<br>• Partner with HR, payroll, and business stakeholders to gather requirements and convert them into practical system configurations and reporting solutions.<br>• Support HRIS implementation activities, including testing, validation, issue resolution, and post-deployment optimization.<br>• Maintain the accuracy, consistency, and security of HR data within the system and related databases.<br>• Develop and refine reports, dashboards, and ad hoc analyses to support workforce planning and decision-making.<br>• Contribute to merger and acquisition integration work by aligning HR system data, processes, and reporting structures.<br>• Provide day-to-day support for HR technology tools, troubleshooting system issues and escalating when needed.<br>• Document system procedures, business rules, and configuration changes to promote continuity and compliance.
  • 2026-05-21T00:00:00Z
Sr. Financial Analyst
  • Burlington, MA
  • onsite
  • Temporary / Contract
  • 52.25 - 60.5 USD / Hourly
  • We are looking for an experienced Sr. Financial Analyst to support financial planning and analysis activities for a growing organization in Burlington, Massachusetts. This Long-term Contract position is ideal for someone who excels at advanced Excel-based modeling, delivers clear insights to business partners, and helps guide financial decision-making across multiple teams. The role will work closely with functions such as accounting and other cross-functional stakeholders while contributing to budgeting, forecasting, and analytical initiatives.<br><br>Responsibilities:<br>• Build and maintain complex financial models in Excel to support forecasting, budgeting, and strategic analysis.<br>• Partner with accounting and cross-functional business teams to provide financial guidance, interpret results, and support planning decisions.<br>• Perform detailed variance analysis to identify trends, risks, and opportunities across financial performance.<br>• Prepare ad hoc reporting and in-depth financial evaluations for leadership and operational stakeholders.<br>• Analyze large data sets using effective data mining techniques to uncover actionable business insights.<br>• Support budgeting and planning processes by improving financial reporting accuracy and model reliability.<br>• Contribute to upcoming planning system implementation efforts, including process support, testing, and alignment with business needs.<br>• Provide ongoing FP&amp;A support during a backfill period while ensuring continuity of analysis and stakeholder service.
  • 2026-06-16T00:00:00Z
Help Desk/Desktop Support Analyst
  • Reading, MA
  • onsite
  • Temporary / Contract
  • 30 - 35 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for staff and faculty in Reading, Massachusetts. This Contract position focuses on resolving day-to-day hardware, software, and service desk issues while helping maintain reliable technology operations across the organization. The ideal candidate is comfortable supporting Windows-based environments, managing equipment inventory, and delivering responsive end-user assistance in a fast-paced setting.<br><br>Responsibilities:<br>• Provide front-line technical assistance for end users by diagnosing and resolving issues related to computers, email, software, and peripheral devices.<br>• Route more complex problems to the appropriate technical specialists and follow through to help ensure timely resolution.<br>• Set up, image, install, test, and deploy desktops, laptops, operating systems, and approved applications for new and existing users.<br>• Perform routine maintenance, basic repairs, and cleaning for computer equipment and related devices to keep systems in dependable working order.<br>• Track loaner devices, maintain technology inventory records, and coordinate warranty service and repair activity for covered equipment.<br>• Administer the service desk platform, including ticket documentation, operational settings, reporting, and dashboard updates.<br>• Evaluate hardware performance, document recurring issues, and recommend equipment adjustments or replacement options when needed.<br>• Support equipment moves, reconfigurations, and physical deployments while helping ensure proper setup and adherence to recommended standards.<br>• Partner with IT leadership on end-user communications, technology distribution, maintenance planning, and budget-related recommendations.
  • 2026-06-09T00:00:00Z
Help Desk/Desktop Support Analyst
  • Cambridge, MA
  • onsite
  • Temporary / Contract
  • 27.7115 - 32.087 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to provide onsite technical assistance for a leading organization in the health pharm/biotech industry in Cambridge, Massachusetts. This Long-term Contract position is ideal for someone who excels in face-to-face support, communicates clearly with end users, and brings strong experience resolving desktop, account, and productivity tool issues in a Windows environment. The role will focus on delivering responsive day-to-day support while also contributing to broader endpoint management and device support initiatives.<br><br>Responsibilities:<br>• Deliver in-person technical support for desktop and laptop issues, diagnosing hardware, software, and access-related problems across Windows-based environments.<br>• Manage user account support tasks such as password resets, account unlocks, and directory-based access updates through Active Directory.<br>• Provide hands-on assistance for Microsoft 365 applications and collaboration platforms, including Zoom and Microsoft Teams.<br>• Support walk-up users at an IT kiosk, ensuring timely issue resolution and a high-quality customer experience.<br>• Track, update, and resolve support requests through ServiceNow while handling a mix of Level 1 through intermediate Level 2 support needs.<br>• Troubleshoot endpoint issues directly at the user level, including system performance concerns, configuration problems, and workstation-related incidents.<br>• Assist with Windows 11 deployment efforts and extended desktop support activities tied to endpoint modernization projects.<br>• Contribute to device management and maintenance initiatives, including Intune-related support and patching processes managed through endpoint tools.<br>• Provide occasional support for Mac OS devices when needed, depending on user and business requirements.
  • 2026-06-18T00:00:00Z
Help Desk/Desktop Support Analyst
  • Cambridge, MA
  • onsite
  • Temporary / Contract
  • 27.7115 - 32.087 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to deliver hands-on technical assistance for end users in Cambridge, Massachusetts within the health pharm/biotech sector. This Long-term Contract position is ideal for someone who enjoys face-to-face support, thrives in an onsite environment, and can provide dependable service across desktop, account, and collaboration technologies. You will join a collaborative support team and help maintain a productive user experience for employees across multiple local offices and remote staff.<br><br>Responsibilities:<br>• Provide onsite desktop and walk-up kiosk support for employees, resolving technical issues in a timely and thorough manner.<br>• Diagnose and fix hardware, software, and operating system problems across Windows 10 and Windows 11 environments.<br>• Manage user account support through Active Directory, including password resets, account unlocks, and related access assistance.<br>• Assist end users with Microsoft 365 applications and support collaboration tools such as Zoom and Microsoft Teams.<br>• Handle service requests and incidents through ServiceNow, addressing a range of Level 1 to Level 2.5 support needs.<br>• Deliver hands-on troubleshooting for devices and user workstations to restore functionality and minimize downtime.<br>• Support technology initiatives such as Windows 11 rollout activities, Intune deployment, and patch management efforts using endpoint tools.<br>• Provide technical assistance to users across multiple Cambridge, Massachusetts locations as well as remote team members.<br>• Collaborate with a larger desktop support group to ensure consistent service delivery for a high-volume user population.
  • 2026-06-15T00:00:00Z
Help Desk/Desktop Support Analyst
  • Providence, RI
  • onsite
  • Permanent / Full Time
  • 80000 - 100000 USD / Yearly
  • <p>We are looking for an experienced Help Desk/Desktop Support Analyst to provide advanced technical support for end users in Newport, Rhode Island. This position is suited for a hands-on, detail-oriented individual who can diagnose complex issues across desktops, collaboration platforms, identity tools, and network-connected environments while delivering a high standard of service. The role also requires clear communication, strong documentation habits, and the ability to support both everyday user needs and higher-priority escalations effectively.</p><p><br></p><p>Responsibilities:</p><p>• Provide high-level desk-side and remote support for hardware, software, account access, and connectivity issues across a multi-system environment.</p><p>• Act as an escalation point for complex incidents, independently investigating root causes and driving issues through resolution with full ownership of assigned tickets.</p><p>• Administer Microsoft 365 services, including Exchange Online, Teams, SharePoint, Intune, Autopilot, and Entra ID, to support user access, device management, and collaboration needs.</p><p>• Manage and troubleshoot core identity and endpoint technologies such as Active Directory, Group Policy, and Windows-based desktop environments.</p><p>• Diagnose network-related problems involving TCP/IP, VLANs, wireless infrastructure, and voice or endpoint connectivity to restore reliable user service.</p><p>• Maintain detailed service records, document troubleshooting steps, and follow established IT support procedures and compliance standards consistently.</p><p>• Deliver responsive support to employees and senior business stakeholders, adapting technical explanations to match varying levels of user experience.</p><p>• Travel between supported office locations as needed and assist with occasional on-site support requirements outside the primary office.</p><p>• Contribute to a security-focused support model by applying best practices for access control, device administration, and incident handling.</p>
  • 2026-06-18T00:00:00Z
Help Desk/Desktop Support Analyst
  • Boston, MA
  • onsite
  • Temporary / Contract
  • 23.75 - 27.5 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to deliver hands-on technical assistance in Boston, Massachusetts within a primarily Windows-based environment. This Long-term Contract opportunity is expected to begin in early June and continue through the end of summer, with the potential to extend into the fall or winter. The role is well suited to a Level II support analyst who combines strong troubleshooting expertise with a customer-focused approach and can work effectively in an onsite office setting.<br><br>Responsibilities:<br>• Provide in-person deskside support three days per week, resolving day-to-day hardware, software, and user access issues for office staff.<br>• Take ownership of higher-level support requests, investigate complex problems, and drive tickets through to completion with clear follow-up.<br>• Troubleshoot business applications and restore functionality by diagnosing user-reported issues and applying appropriate fixes.<br>• Install, remove, and reconfigure approved software on end-user devices while maintaining compliance with internal IT standards.<br>• Support employee onboarding and offboarding activities, including account setup, device preparation, and access changes.<br>• Maintain and troubleshoot conference room technology and audiovisual equipment to ensure meetings run smoothly.<br>• Administer and support core Microsoft technologies such as Office 365, Windows 10/11, Active Directory, Intune, Defender, and Duo.<br>• Document work performed in the ticketing system and contribute to additional onsite support tasks as business needs evolve.
  • 2026-06-15T00:00:00Z
Vendor Administration Analyst
  • Needham, MA
  • onsite
  • Temporary / Contract
  • 24 - 27 USD / Hourly
  • <p>We are looking for a detail-oriented Vendor Administration Analyst to support vendor oversight activities within a banking environment in the greater Boston area, Massachusetts. This Long-term Contract position focuses on coordinating vendor-related administration, reviewing invoices for key third-party providers, and delivering accurate reporting that supports business operations. The ideal candidate will bring strong analytical skills, sound judgment, and the ability to work across multiple teams while maintaining compliance and process accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate day-to-day administrative activities tied to vendor oversight and third-party support processes.</p><p>• Review invoices from critical and high-priority vendors to confirm accuracy, completeness, and alignment with established expectations.</p><p>• Prepare recurring monthly reports related to vendor activity, invoice status, and supporting metrics for internal stakeholders.</p><p>• Serve as a resource for business teams by answering questions and providing guidance on vendor management procedures and documentation.</p><p>• Maintain organized records for vendor-related materials, ensuring information is current, accessible, and properly tracked.</p><p>• Support relationship management efforts with external vendors by following up on documentation, issue resolution, and operational requests.</p><p>• Assist with risk-aware review activities by identifying discrepancies, escalating concerns, and helping ensure adherence to banking standards.</p><p>• Contribute to additional administrative and reporting assignments as business needs evolve.</p>
  • 2026-06-18T00:00:00Z