We are looking for a detail-oriented and personable Receptionist to support front-desk operations in Boise, Idaho. This contract-to-permanent opportunity is well suited for someone who enjoys creating a welcoming first impression, managing incoming communications, and keeping daily office interactions organized. The ideal candidate is comfortable handling a busy phone system, assisting callers efficiently, and providing dependable part-time administrative support.<br><br>Responsibilities:<br>• Greet visitors and direct them to the appropriate staff members in a courteous and efficient manner.<br>• Manage a multi-line phone system by answering, screening, and routing incoming calls accurately.<br>• Maintain an organized reception area to ensure a welcoming office environment.<br>• Take messages clearly and relay important information to team members without delay.<br>• Provide general front-desk assistance, including responding to routine questions from callers and guests.<br>• Support part-time office operations by helping with basic administrative and clerical tasks as needed.
We are looking for a dependable Client Services Agent to join a contract opportunity supporting employees, clients, and families. This role is well suited to someone who values precision, protects sensitive information, and communicates clearly while managing a steady flow of service-related tasks. You will begin with structured training and expand your scope over time as you build confidence with internal systems, service procedures, and client support workflows. Working in a hybrid setting, this position requires strong independent judgment along with close coordination with a broader team.<br><br>Responsibilities:<br>• Review, process, and maintain employee and client records with a high degree of accuracy while handling confidential information appropriately.<br>• Direct forms, requests, and related communications to the correct internal partners to keep service activity moving efficiently.<br>• Investigate and resolve user issues tied to payroll access, time entry, and other online system functions.<br>• Assist with Medicaid-related fund administration and support families with pass-through payment activities.<br>• Use payroll, timekeeping, documentation, and internal reference platforms to complete daily work and track required actions.<br>• Follow established compliance standards and apply careful judgment when working with sensitive personal and financial data.<br>• Organize competing priorities effectively and adjust quickly as deadlines, volume, and business needs change throughout the day.<br>• Partner with coworkers to solve service issues, share updates, and contribute to team performance goals.<br>• Raise questions early, report discrepancies promptly, and escalate concerns in a thorough and timely manner.<br>• Support electronic documentation and enrollment workflows using tools such as Microsoft 365 applications, Adobe, DocuSign, and related internal systems.