<p><strong>Customer Service / Segmentation Specialist II</strong></p><p><strong>Shift:</strong> Second Shift (3:30 PM – 12:00 AM)</p><p><strong>Schedule:</strong> Full-Time | Onsite</p><p><br></p><p><strong>Position Overview</strong></p><p>We are seeking two highly motivated <strong>Customer Service / Segmentation Specialist II</strong> professionals to support anticipated growth and workforce needs at an onsite operations location in Weston. This is a <strong>second-shift, onsite role</strong> requiring strong attention to detail, technical aptitude, and a commitment to quality and consistency.</p><p>In this role, you will function as a senior-level producer of pre-operative plans, contributing directly to departmental production targets. Demand continues to grow, and while overtime is infrequent, extended workweeks (55+ hours) may occasionally be required.</p><p><strong>This is not a remote position.</strong></p><p><strong>Core Shift Hours</strong></p><ul><li><strong>3:30 PM – 12:00 AM</strong></li><li>Overtime may be required based on business needs</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Create and manage cases using a proprietary case management system</li><li>Review CT scans to ensure conformity with established surgical protocols</li><li>Segment CT scans using specialized software to create accurate 3D anatomical bone models</li><li>Develop pre-operative surgical plans using digital bone models for robotically assisted total hip and knee replacement procedures</li><li>Review CT segmentations and surgical plans for:</li><li>Anatomical landmark accuracy</li><li>Implant sizing and positioning</li><li>Upload completed pre-operative plans to field-based personnel</li><li>Accurately document all activities in accordance with prescribed methods and procedures</li><li>Follow detailed work instructions to ensure consistent, high-quality output</li><li>Meet individual, team, and departmental production and quality targets</li></ul>
<p>Robert Half is seeking a dependable and customer-focused Bilingual Customer Service Representative (Spanish/English) to support a high-volume service environment. This role requires strong communication skills, attention to detail, and the ability to handle multiple customer inquiries efficiently and professionally.</p><p><br></p><p>Responsibilities</p><ul><li>Handle inbound and outbound calls in both English and Spanish</li><li>Assist customers with account questions, service requests, and issue resolution</li><li>Enter and update customer information accurately in the system</li><li>Respond to emails and online inquiries in a timely manner</li><li>Escalate complex concerns to appropriate departments when needed</li><li>Track interactions and maintain detailed documentation</li><li>Provide clear explanations of services, policies, and next steps</li><li>Maintain professionalism and empathy during difficult conversations</li></ul><p><br></p>
<p>Robert Half is seeking a professional and friendly Bilingual Customer Service Representative to support one of our clients. This role is ideal for someone who enjoys helping people, handling inquiries, and providing excellent service in a fast-paced environment.</p><p><br></p><p>Responsibilities</p><ul><li>Answer incoming calls and respond to emails from customers</li><li>Communicate with clients in both English and Spanish</li><li>Provide information about services, policies, and procedures</li><li>Resolve customer questions and concerns professionally</li><li>Enter and update information in company systems</li><li>Document interactions and maintain accurate records</li><li>Route requests to the appropriate departments</li><li>Assist with general administrative tasks as needed</li></ul>
<p>Robert Half is seeking a reliable and customer-focused Bilingual Call Center Representative (Spanish/English) to support a high-volume inbound and outbound call environment. The ideal candidate is professional, patient, and able to manage multiple customer interactions while maintaining accuracy and strong service standards.</p><p><br></p><p>Responsibilities</p><ul><li>Handle high-volume inbound and outbound calls in both English and Spanish while maintaining professionalism and efficiency</li><li>Assist customers with account inquiries, service requests, troubleshooting, and general questions</li><li>Document all customer interactions accurately in the system, including notes, follow-ups, and case details</li><li>Resolve routine concerns and appropriately escalate complex issues according to company procedures</li><li>Follow established scripts and compliance guidelines while maintaining a natural and helpful conversation</li><li>Manage email and online inquiries in addition to phone communication</li><li>Meet productivity and quality assurance metrics including call handling time, accuracy, and customer satisfaction</li><li>Maintain confidentiality of customer information and adhere to company policies</li></ul><p><br></p>
We are looking for a skilled E-Commerce Specialist to oversee and optimize our presence on Amazon, driving growth and enhancing customer experience. This role is perfect for someone with a strong background in e-commerce who thrives in dynamic environments and enjoys taking ownership of impactful projects. Based in West Palm Beach, Florida, this position offers an exciting opportunity to contribute to a fast-growing, innovative company.<br><br>Responsibilities:<br>• Manage and optimize the company’s Amazon Seller Central account to maximize sales and visibility.<br>• Create and implement strategies to improve product rankings, conversion rates, and overall performance.<br>• Enhance product listings by refining titles, descriptions, images, and A+ content.<br>• Conduct thorough keyword research and apply best practices to improve discoverability.<br>• Monitor and analyze key performance metrics, making data-driven adjustments to campaigns.<br>• Set up and manage Amazon advertising campaigns, including Sponsored Products and Sponsored Brands.<br>• Coordinate inventory planning and forecasting to ensure optimal stock levels.<br>• Collaborate with cross-functional teams to support new product launches and promotional strategies.<br>• Stay informed on Amazon policies, trends, and algorithm updates to maintain competitive advantage.<br>• Address customer feedback and reviews to uphold a positive brand reputation.
<p><strong>Robert Half is seeking a Bilingual Office Assistant to support a busy front office for one of our clients. This role is ideal for someone organized, professional, and comfortable communicating with clients in both English and Spanish.</strong></p><p><strong>Responsibilities</strong></p><p><br></p><ul><li>Answer phones and take detailed messages</li><li>Communicate with clients in both English and Spanish</li><li>Support front office operations</li><li>Monitor and manage executive email inbox</li><li>Handle general email correspondence</li><li>Maintain filing systems and document organization</li><li>Assist with general administrative tasks as needed</li></ul>
We are looking for a skilled Collections Specialist to join our team in Boca Raton, Florida. In this Contract to permanent position, you will play a pivotal role in managing accounts and ensuring timely payments while maintaining clear and detail-oriented communication with clients. This role is ideal for someone who thrives in a dynamic, deadline-driven environment and is eager to contribute to the success of the accounts receivable team.<br><br>Responsibilities:<br>• Collect payments to meet monthly and yearly collection goals for accounts over 60 days past due.<br>• Monitor and manage all accounts within the assigned portfolio, ensuring accurate documentation of collection activities.<br>• Provide regular updates on aging reports to support weekly and end-of-month performance tracking.<br>• Collaborate with the Accounts Receivable Manager to remove customers from credit holds and address escalated problem accounts.<br>• Identify accounts requiring external collection agency involvement and coordinate with the sales team as necessary.<br>• Reconcile accounts for write-offs or placement with third-party collection agencies.<br>• Process incoming customer emails and handle internal and external Sales Force tickets promptly.<br>• Manage mid-size and top-tier customer accounts with precision and attention to detail.<br>• Perform additional duties as assigned to support the team’s goals.
<p>Robert Half is seeking a friendly and professional Bilingual Receptionist to support the front office of one of our clients. This is a great opportunity for someone looking to gain office experience and grow in an administrative career.</p><p><br></p><p>Responsibilities</p><ul><li>Greet visitors and provide a welcoming front desk presence</li><li>Answer incoming calls and direct them to the appropriate staff</li><li>Take and relay detailed messages</li><li>Communicate with clients in both English and Spanish</li><li>Manage incoming and outgoing emails</li><li>Schedule appointments and maintain calendars</li><li>Perform filing, scanning, and document organization</li><li>Assist with general office and clerical tasks as needed</li></ul>
<p>Our team is seeking a detail-oriented and reliable Accounting Specialist to join a growing organization in the 33131 area. The ideal candidate will have a track record of accuracy in transactional accounting, a proactive approach to problem solving, and excellent communication skills. This is a great opportunity to advance your accounting career with a highly respected company.</p><p>Key Responsibilities:</p><ul><li>Manage accounts payable and accounts receivable processes, including invoice entry, payment processing, and collections.</li><li>Reconcile bank and general ledger accounts, ensuring timely and accurate month-end closing.</li><li>Prepare and process journal entries as part of the regular accounting cycle.</li><li>Support company payroll functions and assist with related reconciliations.</li><li>Maintain accounting controls and assist in compliance activities.</li><li>Communicate with vendors, customers, and internal stakeholders to resolve discrepancies and answer inquiries.</li><li>Assist with data analysis and financial reporting as required.</li></ul><p>if interested please call 786.801.5830 or email [email protected]</p>
We are looking for an experienced AP/AR Specialist to join our team in West Palm Beach, Florida. This role is a contract-to-permanent position and involves managing key financial processes, including accounts receivable and accounts payable, within a project-driven engineering environment. The ideal candidate will play a critical role in ensuring accurate invoicing, timely collections, and efficient vendor payment operations while collaborating closely with project managers and finance leadership.<br><br>Responsibilities:<br>• Prepare, issue, and monitor client invoices to ensure compliance with contract terms and billing accuracy.<br>• Coordinate with project managers to validate invoicing details, supporting documentation, and necessary approvals.<br>• Maintain accurate accounts receivable schedules and billing records for effective tracking.<br>• Handle collections by conducting follow-ups and addressing discrepancies as per established procedures.<br>• Process vendor invoices promptly, ensuring proper coding and routing through approval workflows.<br>• Manage weekly accounts payable processing in alignment with cash flow planning and organizational needs.<br>• Maintain organized and auditable financial records for accounts receivable and payable activities.<br>• Support month-end close activities related to AR/AP and assist with financial reporting.<br>• Collaborate on system enhancements and improvements to streamline financial processes.<br>• Respond professionally to vendor inquiries and ensure compliance with required documentation.
We are looking for an organized and detail-oriented Order Processing Specialist to join our team in Miramar, Florida. In this long-term contract role, you will play a key part in ensuring smooth administrative operations, accurate invoice management, and efficient order processing. This position offers an opportunity to work in a growing company, providing essential support to various teams while maintaining high standards of accuracy and professionalism.<br><br>Responsibilities:<br>• Upload and process invoices through customer portals with precision.<br>• Perform accurate data entry tasks, including recording sales orders and entering quotes.<br>• Provide administrative support to the sales team, ensuring timely communication and document handling.<br>• Assist the accounting team with tasks such as processing credits and debits and entering invoices into the system.<br>• Manage product shipping logistics to ensure timely delivery.<br>• Maintain organized records of invoices, quotes, and sales documentation.<br>• Collaborate with team members to improve workflow efficiency and address operational needs.<br>• Ensure compliance with company policies and procedures during all data handling and administrative processes.
We are looking for a dedicated Collections Specialist to join our team on a contract basis. This position offers the opportunity to work remotely within the Central or Eastern time zones and supports our financial operations through efficient debt collection and account management. Based in Fort Lauderdale, Florida, this role is ideal for professionals with expertise in Workday Financial Management and commercial collections.<br><br>Responsibilities:<br>• Manage the collection process for outstanding commercial and consumer accounts, ensuring timely payments.<br>• Utilize Workday Financial Management tools to track and report on account status and collection efforts.<br>• Communicate effectively with clients to resolve payment issues and negotiate repayment plans when necessary.<br>• Collaborate with internal teams to review account details and address discrepancies in billing.<br>• Monitor and analyze accounts receivable aging reports to prioritize collection activities.<br>• Maintain accurate records of all collection activities, ensuring compliance with company policies.<br>• Ensure adherence to credit and collections policies while meeting performance targets.<br>• Provide regular updates to management on collection metrics and progress.<br>• Support billing and invoicing processes to maintain financial accuracy.<br>• Identify opportunities to improve collection procedures and enhance efficiency.
<p>We are looking for a skilled Collections Specialist to join our team in Miami, Florida. The ideal candidate will excel in managing accounts receivable processes and resolving payment discrepancies while maintaining a high level of organization and attention to detail. This role requires proficiency in utilizing Excel for reporting and analysis, as well as expertise in negotiating payment arrangements effectively.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and manage aging reports to ensure timely collection of outstanding balances.</p><p>• Utilize Excel to organize and analyze data, including the use of pivot tables and VLOOKUP functions.</p><p>• Post payments accurately and reconcile accounts receivable to maintain financial accuracy.</p><p>• Investigate and resolve discrepancies in accounts, ensuring all issues are addressed promptly.</p><p>• Negotiate payment arrangements with clients to facilitate successful collections.</p><p>• Maintain detailed and organized records of all collection activities.</p><p>• Communicate effectively with customers to address billing concerns and resolve disputes.</p><p>• Identify opportunities to streamline collection processes and improve efficiency.</p><p>• Collaborate with internal teams to ensure accurate billing and payment tracking.</p><p><br></p><p>Call if you want to hear more about it. janet.silva@roberthalfcom 786-393-4588</p>
We are looking for a dedicated Claims Associate to join our team on a long-term contract basis in Sunrise, Florida. In this role, you will handle medical claims processing, member communications, and ensure compliance with industry standards. This position offers an opportunity to utilize your expertise in medical claims and billing while providing excellent customer service.<br><br>Responsibilities:<br>• Process new claims by setting them up, completing required forms, scanning documents, and ensuring all claims are accurately processed.<br>• Communicate with healthcare providers to gather additional documentation needed for claim evaluations.<br>• Assess coverage for submitted claims, verifying details through internal systems and attaching supporting documents.<br>• Send clear and thorough correspondence to members explaining the claim adjudication process.<br>• Provide empathetic and detail-oriented customer service, actively listening to member concerns.<br>• Act as a subject matter expert on benefit coverage and product knowledge, assisting members with inquiries.<br>• Maintain strict confidentiality and follow data security and authentication protocols when handling sensitive information.<br>• Organize and prioritize tasks to meet established service standards and benchmarks.<br>• Collaborate effectively in a fast-paced environment to ensure timely claim resolutions.<br>• Ensure compliance with relevant policies, procedures, and regulations while managing member and payment information.
<p>Florida law firm is seeking a <strong>commercial real estate finance attorney</strong> with 4+ years to join dynamic law firm. The ideal candidate will specialize in handling complex commercial real estate transactions, including acquisitions, developments, and financing arrangements. This role offers a competitive compensation package and the opportunity to work in a collaborative environment dedicated to delivering exceptional client outcomes. Position can be 100% remote plus full benefits and bonuses.</p><p>Responsibilities:</p><p>• Manage large-scale commercial real estate transactions, including acquisitions, development projects, and financing agreements.</p><p>• Draft, review, and negotiate contracts and other legal documents related to real estate transactions.</p><p>• Conduct thorough due diligence to ensure compliance with legal and regulatory standards.</p><p>• Collaborate with clients, stakeholders, and team members to facilitate smooth closings.</p><p>• Provide expert legal advice on real estate matters, addressing issues as they arise during transactions.</p><p>Apply in confidence to<strong> Deb Montero on LinkedIn. </strong></p>
<p>We are looking for a highly skilled Senior Tableau Data Manager to join our client's team in West Palm Beach, Florida. In this long-term contract position, you will play a pivotal role in enhancing their healthcare analytics environment by optimizing dashboards, ensuring data accuracy, and driving impactful reporting solutions. This position is ideal for an experienced individual with strong attention to detail who thrives in dynamic settings and is committed to delivering excellence in business intelligence and data visualization.</p><p><br></p><p>Responsibilities:</p><p>• Evaluate and analyze existing Tableau dashboards, data pipelines, and architecture to identify areas for improvement.</p><p>• Lead efforts to optimize dashboard performance, redesign visualizations, and enhance reporting systems.</p><p>• Collaborate with business, clinical, and IT teams to gather and refine reporting requirements.</p><p>• Ensure data integrity, govern compliance, and adopt best practices in visualization design.</p><p>• Mentor and guide internal analysts to establish standardized reporting practices.</p><p>• Drive the stabilization and enhancement of ongoing healthcare analytics projects.</p><p>• Administer Tableau Desktop, Server, and Cloud environments with expert-level proficiency.</p><p>• Develop and document scalable data models and reporting processes.</p><p>• Integrate Tableau with diverse healthcare data sources, ensuring seamless functionality.</p><p>• Implement governance frameworks and security protocols for role-based data access.</p>
<p>Robert Half is seeking a dependable and detail-oriented Bilingual Office Clerk (Spanish/English) to support daily administrative and clerical operations within a busy office environment. The ideal candidate is organized, efficient, and comfortable handling routine office tasks while maintaining accuracy and professionalism.</p><p><br></p><p>Responsibilities</p><ul><li>Perform general clerical duties including filing, scanning, copying, and organizing physical and electronic records to ensure accurate documentation and easy retrieval</li><li>Answer and direct incoming calls in both English and Spanish, taking detailed messages and assisting callers with general inquiries</li><li>Enter and update data in internal systems with a high level of accuracy and attention to detail</li><li>Sort, distribute, and process incoming mail and outgoing correspondence</li><li>Assist with preparing documents, reports, and basic spreadsheets as requested by management</li><li>Maintain office supply inventory and coordinate restocking when necessary</li><li>Support various departments with administrative tasks, including document tracking and record verification</li><li>Ensure the office area remains organized and that filing systems are consistently maintained</li></ul><p><br></p>
<p>Robert Half is seeking a professional and reliable Bilingual Receptionist (Spanish/English) to support a busy and fast-paced office environment. This role is ideal for someone who enjoys interacting with people, stays organized under pressure, and can serve as the face of the company.</p><p>Responsibilities</p><ul><li>Greet visitors and clients in a courteous and professional manner</li><li>Answer and route incoming calls in both English and Spanish</li><li>Manage front desk operations and maintain a welcoming reception area</li><li>Handle incoming and outgoing mail, packages, and deliveries</li><li>Schedule appointments and coordinate calendars</li><li>Provide administrative support including data entry, filing, and document preparation</li><li>Assist internal staff with general office tasks as needed</li></ul><p><br></p>
We are looking for an experienced Probate Attorney with a strong background in probate and guardianship litigation, as well as estate planning and administration. In this role, you will handle contested legal matters, including will and trust disputes, fiduciary concerns, and guardianship cases, while also managing estate planning and administration tasks. This Contract position is based in Coconut Grove, Florida, and offers an excellent opportunity to showcase your legal expertise and advocacy skills.<br><br>Responsibilities:<br>• Represent clients in probate and guardianship disputes, including will/trust contests, fiduciary duty claims, and incapacity hearings.<br>• Draft and argue motions, prepare for bench trials, and conduct depositions, mediations, and evidentiary hearings.<br>• Oversee discovery processes, including expert retention, exhibit preparation, and witness coordination.<br>• Negotiate settlements and consent agreements to resolve contested matters effectively.<br>• Manage estate administration tasks such as formal and summary administrations, creditor claims, and homestead determinations.<br>• Provide trust administration guidance, including drafting notices, preparing accountings, and facilitating distributions.<br>• Develop comprehensive estate plans, including revocable trusts, wills, powers of attorney, and healthcare directives.<br>• Collaborate with financial advisors and CPAs on tax matters and trust funding strategies.<br>• Ensure compliance with Florida Probate Rules, Rules of Civil Procedure, and local administrative orders.
We are looking for an organized and detail-oriented Receptionist to join our team in Palm Beach Gardens, Florida. This Contract to permanent position offers an excellent opportunity for a detail-oriented individual to provide administrative support and ensure smooth day-to-day operations. The ideal candidate will manage various tasks with precision and efficiency while maintaining a welcoming presence at the front desk.<br><br>Responsibilities:<br>• Receive and sign for overnight mail deliveries, ensuring proper documentation.<br>• Open and record incoming mail, delivering it to the appropriate recipients.<br>• Sort and scan mail, organizing it into the correct file locations.<br>• Distribute incoming correspondence to relevant departments or personnel.<br>• Maintain accurate records of all incoming checks.<br>• Prepare outgoing mail using the postage machine as needed.<br>• Monitor office supply levels and place orders to replenish stock when necessary.<br>• Assemble meeting packets and print materials as instructed.<br>• Perform general filing tasks to keep documents organized and accessible.
