<p>Robert Half is seeking a professional and reliable Bilingual Receptionist (Spanish/English) to support a busy and fast-paced office environment. This role is ideal for someone who enjoys interacting with people, stays organized under pressure, and can serve as the face of the company.</p><p>Responsibilities</p><ul><li>Greet visitors and clients in a courteous and professional manner</li><li>Answer and route incoming calls in both English and Spanish</li><li>Manage front desk operations and maintain a welcoming reception area</li><li>Handle incoming and outgoing mail, packages, and deliveries</li><li>Schedule appointments and coordinate calendars</li><li>Provide administrative support including data entry, filing, and document preparation</li><li>Assist internal staff with general office tasks as needed</li></ul><p><br></p>
M-F 8:00am-5:00pm <br>20-25/hr<br><br>• Manage on-boarding of customer accounts <br>• Accurately process orders, returns, and exchanges according to company policies and procedures.<br>• Address customer inquiries, concerns, and complaints promptly and professionally.<br>• Provide exceptional customer service via phone, email and in-person interactions.<br>• Check stock for availability, verify price, and assist with logistical information.<br>• Maintain accurate records of customer interactions and transactions.<br>• Coordinate with other departments to ensure the successful delivery of the product.<br>• Stay up-to-date on product knowledge, company policies, and industry trends.<br>• Handle customer complaints, provide appropriate solutions and alternatives; follow up to ensure resolution while maintaining professionalism; escalate issues to management when needed.<br>• Assist with Return Material Authorizations (RMA’s), Corrective and Preventative Actions (CAR’s)<br>• Work with confidential customer information<br>• Build sustainable relationships and trust with customer accounts through open communication.<br>• Assist with various administrative tasks as needed
<p>We are looking for a detail-oriented and friendly <strong>Bilingual Portuguese Receptionist</strong> to join our team on a contract basis in Miami, Florida. This role is pivotal in creating a welcoming environment for clients and visitors while managing key administrative tasks. If you enjoy multitasking and thrive in a front-facing role, we encourage you to apply.</p><p><br></p><p>This is a contract opportunity for approximately 3 weeks, with a schedule of 10:00 AM to 7:00 PM.</p><p><br></p><p>Responsibilities:</p><p>• Answer and direct all incoming phone calls to the appropriate personnel in a courteous manner.</p><p>• Greet clients and visitors warmly, ensuring a positive first impression.</p><p>• Maintain and manage the conference room schedule to avoid conflicts.</p><p>• Handle travel arrangements and manage calendars for team members as needed.</p><p>• Oversee the ordering and stocking of office supplies to ensure smooth operations.</p><p>• Take detailed messages and ensure they are delivered promptly to the correct individuals.</p><p>• Assist with basic receptionist duties, including e-filing and record organization.</p>
<p>Robert Half is seeking a reliable and customer-focused Bilingual Call Center Representative (Spanish/English) to support a high-volume inbound and outbound call environment. The ideal candidate is professional, patient, and able to manage multiple customer interactions while maintaining accuracy and strong service standards.</p><p><br></p><p>Responsibilities</p><ul><li>Handle high-volume inbound and outbound calls in both English and Spanish while maintaining professionalism and efficiency</li><li>Assist customers with account inquiries, service requests, troubleshooting, and general questions</li><li>Document all customer interactions accurately in the system, including notes, follow-ups, and case details</li><li>Resolve routine concerns and appropriately escalate complex issues according to company procedures</li><li>Follow established scripts and compliance guidelines while maintaining a natural and helpful conversation</li><li>Manage email and online inquiries in addition to phone communication</li><li>Meet productivity and quality assurance metrics including call handling time, accuracy, and customer satisfaction</li><li>Maintain confidentiality of customer information and adhere to company policies</li></ul><p><br></p>
<p>Robert Half is seeking a dependable and customer-focused Bilingual Customer Service Representative (Spanish/English) to support a high-volume service environment. This role requires strong communication skills, attention to detail, and the ability to handle multiple customer inquiries efficiently and professionally.</p><p><br></p><p>Responsibilities</p><ul><li>Handle inbound and outbound calls in both English and Spanish</li><li>Assist customers with account questions, service requests, and issue resolution</li><li>Enter and update customer information accurately in the system</li><li>Respond to emails and online inquiries in a timely manner</li><li>Escalate complex concerns to appropriate departments when needed</li><li>Track interactions and maintain detailed documentation</li><li>Provide clear explanations of services, policies, and next steps</li><li>Maintain professionalism and empathy during difficult conversations</li></ul><p><br></p>
<p>Robert Half is seeking a friendly and detail-oriented Patient Services Representative to support one of our healthcare clients. This role is ideal for someone with a medical background who enjoys working directly with patients and providing excellent service in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet and check in patients, ensuring a welcoming and professional experience</li><li>Answer inbound calls and assist patients in both English and Spanish</li><li>Schedule, confirm, and manage patient appointments</li><li>Verify insurance coverage, collect copays, and update patient information</li><li>Maintain accurate patient records in the system (EMR/EHR)</li><li>Assist with patient inquiries, forms, and general office support</li><li>Coordinate with clinical staff to ensure smooth daily operations</li></ul><p><br></p>
We are looking for a dedicated Client Services Specialist to join our team in Miami, Florida. In this role, you will play a pivotal part in supporting clients and ensuring they receive the assistance they need, while maintaining confidentiality and a high standard of conduct. This is a Contract to permanent position within the detail-oriented services industry, offering the opportunity to grow and contribute to our mission of providing exceptional legal support.<br><br>Responsibilities:<br>• Conduct interviews with clients to assess their needs and circumstances.<br>• Screen applicants for eligibility and provide guidance on next steps.<br>• Refer clients to appropriate resources or services based on their specific situations.<br>• Distribute educational materials and general information to applicants for self-help purposes.<br>• Assist with clinics and outreach events organized by the program.<br>• Perform intake duties at designated outreach sites as required.<br>• Communicate effectively with clients, ensuring respect and confidentiality are upheld.<br>• Utilize the case management system to manage and document client interactions.<br>• Collaborate with team members to promote a spirit of teamwork and cooperation.<br>• Adhere to supervisor directions and organizational protocols in daily tasks.
We are looking for a dedicated Customer Service Administrator to join our team in Dania Beach, Florida. In this role, you will act as a vital link between our company and customers, ensuring exceptional service and smooth communication. The ideal candidate is someone with a strong focus on detail, excellent organizational skills, and a passion for delivering outstanding customer experiences.<br><br>Responsibilities:<br>• Coordinate with various teams to ensure services are delivered on time and meet customer expectations.<br>• Act as a primary point of contact for customers, providing timely updates and addressing inquiries.<br>• Review completed service requests to confirm accuracy and compliance with customer contracts.<br>• Verify billing details and ensure records are maintained consistently and accurately.<br>• Collaborate across departments to resolve service-related issues and improve overall processes.<br>• Maintain organized documentation and provide administrative support to enhance operational efficiency.<br>• Identify opportunities for process improvements and implement solutions to enhance customer satisfaction.<br>• Communicate effectively with both internal and external stakeholders to foster strong relationships.<br>• Assist with handling inbound and outbound calls, ensuring prompt and thorough responses.<br>• Address conflicts or concerns with a focus on resolution and maintaining customer trust.
We are looking for an experienced Customer Outreach & Communications Support specialist to join our team in Juno Beach, Florida. In this long-term contract position, you will play a vital role in building relationships with property owners, ensuring clear communication throughout project lifecycles, and maintaining compliance with established outreach policies. This role is ideal for someone with a strong background in community engagement and documentation management, who thrives in a collaborative environment.<br><br>Responsibilities:<br>• Conduct outreach to property owners to discuss project scope, proposed equipment placement, and gain agreement to proceed.<br>• Maintain accurate documentation of customer agreements, property acknowledgments, and project communications.<br>• Ensure compliance with approved outreach policies, procedures, and materials.<br>• Collaborate closely with the Customer Outreach Specialist or Manager to enhance community awareness initiatives.<br>• Facilitate communication throughout all stages of the project to keep stakeholders informed and engaged.<br>• Manage project-specific documentation, including easements and agreements, to ensure smooth operations.<br>• Monitor and report timesheets, expenses, and other administrative workflows in line with approved guidelines.<br>• Support onboarding processes for new team members and ensure adherence to organizational standards.<br>• Address customer inquiries promptly and courteously, ensuring high-quality service delivery.<br>• Assist in validating outreach plans and ensuring alignment with organizational goals.