<p>We are seeking a Patient Service Representative to support a busy medical office in Bridgewater, New Jersey. This long-term contract opportunity is ideal for someone who enjoys assisting patients, coordinating appointments, and providing excellent customer service in a fast-paced healthcare setting.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Answer incoming and outgoing calls while providing professional and courteous customer service.</li><li>Schedule, reschedule, and confirm patient appointments.</li><li>Register patients and update demographic information to maintain accurate records.</li><li>Verify insurance information and assist with general coverage-related inquiries.</li><li>Accurately document patient interactions and appointment details in electronic medical records (EMR) systems.</li><li>Respond to patient questions and resolve routine concerns, escalating issues when necessary.</li><li>Coordinate with providers and office staff to support efficient daily operations.</li><li>Make appointment reminder calls and communicate instructions for upcoming visits.</li><li>Maintain organized records and follow office policies, privacy guidelines, and compliance standards.</li><li>Perform general administrative and clerical duties as needed to support the medical office team.</li></ul><p><br></p>
<p>Robert Half is seeking a professional and customer-focused Customer Service Representative to support daily client interactions and deliver excellent service across phone, email, and digital channels. This role is ideal for someone who communicates clearly, solves problems efficiently, and can manage a high volume of inquiries while maintaining accuracy and professionalism. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries by phone, email, and other communication channels.</li><li>Resolve customer issues, complaints, and service requests in a timely and professional manner.</li><li>Maintain accurate customer records and update information in CRM or internal systems.</li><li>Process orders, requests, returns, and other service-related transactions.</li><li>Escalate complex issues to the appropriate team when needed.</li><li>Collaborate with internal departments to ensure timely resolution of customer needs.</li><li>Track recurring service issues and share insights to help improve customer experience and workflow efficiency.</li><li>Support high-volume service needs while maintaining attention to detail and service quality. </li></ul><p><br></p>
<p>We are seeking a Customer Service Representative to provide exceptional customer support and ensure accurate order processing. This role serves as a key point of contact for customers, handling inquiries, resolving issues, and coordinating with internal teams to support order fulfillment and customer satisfaction.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Process customer orders accurately, ensuring all account details, pricing, and order information are entered correctly.</li><li>Provide customers with updates on order status, shipping schedules, delays, and additional information needed to complete requests.</li><li>Respond to customer inquiries and resolve issues in a professional and timely manner.</li><li>Monitor and manage online orders, process updates, and maintain ongoing communication with customers.</li><li>Maintain accurate records of customer interactions, concerns, and resolutions.</li><li>Collaborate with internal departments, including sales, marketing, production, and shipping, to support customer needs.</li><li>Answer inbound calls and provide information regarding products, services, and company offerings.</li><li>Process credit card transactions and assist with shipment tracking, delivery coordination, and issue resolution.</li><li>Prepare quotes, create purchase orders, process invoices, maintain files, review reports, and support special projects as needed.</li></ul><p><br></p>
We are looking for a Client Services Representative to support a fast-paced public accounting environment. This role serves as a key point of contact for clients, helping ensure information is gathered accurately, timelines are met, and service remains consistent and dependable throughout the engagement lifecycle. The ideal candidate brings prior experience within an accounting firm and can confidently manage administrative, document, and client-facing tasks with a high degree of discretion.<br><br>Responsibilities:<br>• Serve as a primary contact for clients, providing timely updates and a responsive, service-oriented experience across routine interactions.<br>• Organize and monitor the receipt of tax and accounting materials, ensuring documents are collected, sorted, and prepared for internal use.<br>• Support the preparation, assembly, distribution, and status tracking of tax return packages to help keep engagements moving on schedule.<br>• Draft engagement letters, written client communications, and other administrative materials needed to support daily operations.<br>• Coordinate meetings and maintain calendars for team members, helping balance priorities and scheduling needs.<br>• Keep client files accurate and current by managing electronic records and maintaining well-structured filing systems.<br>• Track workflows and assist with document control and general administrative processes to improve visibility into outstanding tasks.<br>• Reach out to clients regarding missing items or pending requests to help ensure required information is received by target deadlines.<br>• Provide administrative support for invoicing and related accounting tasks while safeguarding confidential information.
<p>We are looking for a Customer Experience Representative to support a busy service team in Wyomissing, PA. This Long-term Contract position is ideal for someone who enjoys helping customers, managing multiple priorities, and ensuring every interaction is handled with care. The person in this role will serve as a key point of contact for incoming inquiries while also providing administrative support and maintaining accurate records across internal systems.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls and provide timely, solution-focused support for a wide range of questions and concerns.</p><p>• Investigate service issues thoroughly and work with internal partners to determine appropriate next steps and resolutions.</p><p>• Record call details, customer updates, and follow-up actions accurately within company databases and tracking tools.</p><p>• Direct customers, vendors, and other incoming contacts to the correct teams to ensure efficient issue handling.</p><p>• Support day-to-day administrative activities such as scanning files, uploading documents, and maintaining organized records.</p><p>• Deliver a detail-oriented and positive experience across phone, email, and other communication channels.</p><p>• Monitor repeated customer concerns and share patterns or service trends with leadership and team members.</p><p>• Assist with inquiries related to customer accounts, billing matters, and general service requests as needed.</p>
<p>A growing healthcare organization is seeking a detail-oriented <strong>Insurance Verification Specialist</strong> to join its team. This position plays a critical role in ensuring accurate patient insurance information, verifying benefits and coverage, and supporting the revenue cycle process. The ideal candidate is customer-focused, highly organized, and comfortable working with insurance carriers, patients, and internal staff.</p><p><br></p><p>Key Responsibilities</p><ul><li>Verify patient insurance eligibility, benefits, and coverage prior to services being rendered.</li><li>Contact insurance carriers to obtain authorization and pre-certification information as needed.</li><li>Review insurance plans and communicate coverage details, deductibles, copays, and out-of-pocket responsibilities.</li><li>Update and maintain accurate patient and insurance information within company systems.</li><li>Investigate and resolve insurance-related discrepancies or eligibility issues.</li><li>Collaborate with clinical, billing, and scheduling teams to ensure timely processing of patient appointments.</li><li>Maintain compliance with HIPAA and all applicable healthcare regulations.</li><li>Provide exceptional customer service when communicating with patients and insurance representatives.</li></ul><p><br></p>
<p>benefits:</p><ul><li>401(k) </li><li>Vision Insurance</li><li>Dental Insurance</li><li>Health Insurance</li><li>Life Insurance</li><li>Paid Time Off </li></ul><p>Responsibilities</p><ul><li>Manage, coach, and develop a team of Customer Service Representatives.</li><li>Monitor team performance and establish service goals and KPIs.</li><li>Handle escalated customer inquiries and resolve complex issues.</li><li>Develop and implement customer service policies, procedures, and best practices.</li><li>Analyze customer feedback and identify opportunities for process improvements.</li><li>Partner with sales, operations, and other departments to ensure customer satisfaction.</li><li>Track and report on customer service metrics, trends, and team performance.</li></ul><p><br></p>
<p>We are looking for a <strong>Customer Success Specialist/Claims Processor</strong> to support individuals with questions related to unclaimed property claims. This contract opportunity with permanent potential is ideal for someone who is comfortable managing a high volume of inbound calls, guiding customers through claim-related questions, and completing accurate follow-up work in a fast-paced environment. The person in this role will combine strong service skills with careful documentation and sound judgment to help ensure each claim is handled thoroughly and professionally.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Respond to inbound customer inquiries regarding unclaimed property claims with professionalism, patience, and clarity.</p><p>• Provide updates on claim progress and explain what records or supporting materials are needed to move a claim forward.</p><p>• Guide customers through the claim submission process, including assistance with using the online portal and resolving basic navigation issues.</p><p>• Locate existing records and set up new claims within the company database while maintaining complete and accurate information.</p><p>• Enter, review, and validate claim data according to established procedures and quality expectations.</p><p>• Examine submitted documentation to help determine ownership and identify the appropriate next steps for claim processing.</p><p>• Record detailed summaries of customer interactions and claim activity so files remain current and well documented.</p><p>• Recognize inconsistencies, recurring concerns, or unusual issues and elevate them to management or the appropriate team when necessary.</p><p>• Support additional administrative assignments and special projects as business needs require.</p>
<p>We are looking for a dependable <strong>Call Center Specialist</strong> to join a fully onsite team in Pennsylvania. This contract-to-permanent opportunity is ideal for someone who enjoys assisting customers, managing high-volume inbound calls, and delivering consistent service in a detail-oriented office setting. The role offers the chance to contribute to daily customer support operations while building long-term potential with the organization. M-F 8:30am-5 pm but one night a week, will work 11:30 am - 8:00 pm.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle incoming customer calls with accuracy and a service-focused approach.</p><p>• Respond to questions, resolve routine concerns, and provide clear information about services and next steps.</p><p>• Record call details and customer interactions accurately within customer service systems and office tools.</p><p>• Maintain strong attendance and punctuality to support scheduled call coverage throughout the workweek.</p><p>• Collaborate with team members and supervisors to address escalated issues and improve the customer experience.</p><p>• Use office technology and network-connected systems to complete call center tasks efficiently.</p><p>• Support evening coverage one day each week based on business scheduling needs.</p>
We are looking for a Call Center Specialist to support customers by delivering responsive, detail-oriented assistance in a high-volume inbound service environment. This Long-term Contract position is based in Bristol, Pennsylvania, and is ideal for someone who communicates clearly, stays organized, and remains effective in a fast-paced setting. The person in this role will help resolve customer needs, maintain accurate service records, and share recurring concerns or feedback with internal leadership to support continuous improvement.<br><br>Responsibilities:<br>• Handle incoming customer calls and provide timely, courteous support focused on resolving questions, concerns, and service needs.<br>• Document customer interactions thoroughly and complete required records, forms, and system updates with a high degree of accuracy.<br>• Identify recurring customer issues, service patterns, and feedback, then communicate key insights to supervisors and relevant team members.<br>• Build and maintain working knowledge of products, service procedures, and support tools with guidance from the management team.<br>• Manage call activity in alignment with established performance expectations for efficiency, service quality, and post-call processing.<br>• Use customer service applications and standard office tools to track requests, update accounts, and support daily operations.<br>• Contribute to a positive team environment by remaining dependable, adaptable, and ready to assist with additional assigned tasks as business needs change.
<p>We are looking for an <strong>Order Fulfillment Representative</strong> to join a busy onsite team in Malvern, Pennsylvania. This Long-term Contract position is ideal for someone who enjoys delivering responsive customer support while handling order-related tasks with precision. In this role, you will work directly with customers to confirm details, prepare accurate documentation, and help maintain dependable records in a fast-moving environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Manage incoming customer requests related to orders and pricing, ensuring each transaction is entered correctly and completed on time.</p><p>• Speak with customers to clarify purchase details, resolve missing information, and confirm order accuracy before processing.</p><p>• Prepare and update quotes based on customer needs while maintaining clear and attentive communication throughout the process.</p><p>• Enter, review, and maintain customer account information to support accurate records and efficient service.</p><p>• Provide day-to-day assistance in a high-volume support setting, balancing speed with attention to detail.</p><p>• Use office applications and internal customer service tools to document activity, track requests, and support workflow needs.</p>
<p>We are looking for a compassionate and dependable <strong>2nd Shift</strong> <strong>Call Center Specialist </strong>to join a fully onsite team in Pennsylvania. This contract-to-permanent opportunity is ideal for someone who communicates clearly, handles sensitive conversations effectively, and enjoys helping people through important next steps. In this role, you will serve as an initial point of contact, collect key details accurately, and provide a positive experience for customers navigating life insurance-related inquiries. Hours: M-F 2:30pm -10pm (2nd shift), Sundays occasionally – 9am-2pm </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle a high volume of incoming and outgoing calls while maintaining a courteous, patient, and detail-oriented approach.</p><p>• Speak with customers about life insurance-related matters, gather necessary information, and document details accurately in company systems.</p><p>• Guide callers through the early stages of the process by answering questions and explaining next steps clearly.</p><p>• Enter and update customer records with close attention to accuracy, completeness, and timeliness.</p><p>• Provide empathetic support during sensitive conversations and respond appropriately to customer concerns.</p><p>• Coordinate with internal teams to ensure each inquiry is routed correctly and progresses efficiently.</p><p>• Maintain consistent attendance and schedule flexibility, including second-shift hours and occasional Sunday coverage.</p><p>• Support day-to-day call center operations while meeting service expectations for responsiveness and quality.</p>
<p>We are looking for a Bilingual Call Center Specialist to join a member-focused financial services team in Allentown, Pennsylvania. This opportunity is ideal for someone who enjoys helping people, resolving account-related questions, and recommending solutions that support financial well-being. The ability to communicate fluently in both English and Spanish is required. In this role, you will deliver attentive service across a range of financial products and services while contributing to team performance and a positive customer experience.</p><p><br></p><p>Responsibilities: </p><ul><li>Respond to customer inquiries with professionalism and accuracy, providing support for account services, transactions, and general financial service needs.</li><li>Guide customers through available financial products and services, identifying relevant options that align with their goals and encouraging appropriate service adoption.</li><li>Build strong relationships through clear communication, thoughtful problem-solving, and a service approach that promotes customer trust and satisfaction.</li><li>Process documentation and service requests related to deposit accounts, loans, payroll changes, checking products, and other account maintenance activities in accordance with established procedures.</li><li>Assist customers with digital and self-service tools, including online banking features, electronic statements, bill payment services, and person-to-person payment platforms.</li><li>Address account matters such as fees, overdrafts, and fund transfers while ensuring timely follow-up and accurate resolution.</li><li>Maintain working knowledge of applicable financial industry regulations, internal compliance expectations, and confidentiality standards related to customer information and transactions.</li><li>Collaborate with supervisors and colleagues by sharing updates, escalating issues when needed, and contributing to a team-oriented service environment.</li><li>Prepare reports or provide administrative support for management as requested and complete additional assigned duties to support departmental operations.</li></ul>