We are looking for a detail-oriented part-time billing coordinator to support students and families with financial aid and billing-related questions in Cincinnati, Ohio. This is a Contract position focused on delivering responsive administrative support, reviewing documentation, and helping ensure funding information is handled accurately. The ideal candidate brings strong customer service skills, comfort with high-volume communication, and the ability to manage sensitive records with care.<br><br>Responsibilities:<br>• Guide students and families through financial aid and billing processes by explaining available funding options and responding to questions clearly and professionally.<br>• Review applications and supporting documents for completeness and accuracy, following established guidelines and timelines.<br>• Prepare and coordinate aid packaging details, including scholarships, grants, loans, and work-study support, while maintaining accurate records.<br>• Answer inbound calls and written inquiries, resolve routine issues, and escalate more complex concerns when needed.<br>• Schedule appointments and follow-up communications to help students stay informed about deadlines, missing items, and next steps.<br>• Support billing-related administrative tasks such as account review, payment coordination, and documentation updates.<br>• Maintain compliance with applicable federal, institutional, and program-specific requirements when handling student financial information.<br>• Contribute to process updates and operational changes, including adjustments to internal tools or workflows, as assigned.
We are looking for an experienced payroll leader to oversee accurate and timely payroll operations for multiple business units in Ohio. This role is ideal for someone who brings deep expertise in Workday Payroll, understands the complexities of multi-state processing, and can confidently manage compliance across federal, state, and local requirements. The successful candidate will serve as a dependable resource for payroll administration, issue resolution, and cross-functional coordination with internal teams.<br><br>Responsibilities:<br>• Lead end-to-end bi-weekly payroll processing for several business units, ensuring accuracy, timeliness, and consistency across each pay cycle.<br>• Administer multi-state payroll activities, including tax withholdings, wage garnishments, and adherence to applicable jurisdictional regulations.<br>• Oversee Workday Payroll and related systems, maintaining day-to-day functionality and addressing payroll-related issues as they arise.<br>• Calculate and process variable compensation elements such as commissions, bonuses, overtime, benefit deductions, and off-cycle adjustments.<br>• Maintain and update employee payroll information, including direct deposit details, tax elections, and other payroll records.<br>• Audit payroll data before final submission by reviewing earnings, deductions, and balances to identify and correct discrepancies.<br>• Prepare required payroll tax filings, reporting, and supporting documentation in accordance with regulatory deadlines.<br>• Partner closely with Human Resources, Benefits, and Finance to resolve payroll matters, support audits, and ensure accurate employee payments.