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2 results for Technical Writer Technology in Bloomington, MN
- Minneapolis, MN
- onsite
- Temporary / Contract
- 18 - 20 USD / Hourly
- <p><strong>Position Overview</strong></p><p>We are seeking customer-focused and tech-savvy individuals to join a fast-paced support team as a Technical Customer Support Representative. In this role, you will serve as the first point of contact for clients and advisors utilizing web-based tools and applications. This position combines technical troubleshooting with exceptional customer service, helping users navigate systems, resolve issues, and maximize their overall experience.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide exceptional support in a high-volume inbound call environment</li><li>Troubleshoot and resolve technical issues related to web-based applications and user accounts</li><li>Assist users with password resets, account access concerns, and system navigation questions</li><li>Educate customers on tools, processes, and best practices to improve usability</li><li>Accurately document customer interactions and resolutions within internal systems</li><li>Escalate complex issues to appropriate internal teams when necessary</li><li>Manage multiple priorities while maintaining service quality and response times</li><li>Stay current on system updates, enhancements, and internal processes</li></ul><p><br></p>
- 2026-07-20T00:00:00Z
- Minneapolis, MN
- remote
- Temporary / Contract
- 38 - 44 USD / Hourly
- We are looking for a skilled Copywriter to create effective, audience-focused content that supports marketing and brand objectives across multiple channels. This Long-term Contract position is based in Minneapolis, Minnesota, and offers the opportunity to shape messaging for healthcare-related audiences through clear, persuasive, and engaging writing. The ideal candidate brings a strong editorial eye, adapts tone effectively for different platforms, and works closely with cross-functional teams to deliver high-quality creative content.<br><br>Responsibilities:<br>• Develop compelling copy for social media, advertising, email, and sales support materials tailored to specific audience segments and campaign goals.<br>• Interpret creative briefs to translate business objectives, key messages, and audience insights into effective written content.<br>• Prepare draft content for stakeholder review and refine messaging based on feedback while maintaining quality and consistency.<br>• Uphold a distinct brand voice by ensuring all written materials are accurate, concise, cohesive, and engaging.<br>• Partner with designers, marketers, and other creative contributors to produce integrated campaign assets across channels.<br>• Write messaging that informs, influences, and motivates healthcare-focused audiences in a clear and conversational style.<br>• Edit and proofread content to ensure grammatical accuracy, consistency in tone, and alignment with brand standards.
- 2026-07-29T00:00:00Z