<p>Are you a driven professional looking to make an impact in a dynamic and collaborative environment? We are seeking an experienced <strong>Senior Business Analyst</strong> to support and optimize our internal business processes, with a focus on Salesforce enhancements within key business functions. If you're passionate about leveraging technology to drive operational success and enjoy working with cross-functional teams, this role may be a perfect fit for you.</p><p><br></p><p><strong>Summary</strong></p><p>As a Senior Business Analyst, you will act as a strategic partner to internal teams, gathering and analyzing functional and non-functional requirements for internal products, processes, and strategies. This role primarily centers on customizations and enhancements to Salesforce solutions across sales, account management, client support, contracts, and finance operations.</p><p><br></p><p><strong>Responsibilities</strong>:</p><ul><li>Collaborate with leadership to understand strategic goals, business objectives, and team interactions with Salesforce.</li><li>Support functional business analysts by resolving complex Salesforce lead-to-cash issues.</li><li>Evaluate how new go-to-market models impact Salesforce lead-to-cash processes.</li><li>Identify operational bottlenecks and gather business requirements for Salesforce improvements.</li><li>Collect end-user feedback to facilitate continuous product enhancement.</li><li>Develop and align Salesforce enhancement roadmaps with organizational objectives.</li><li>Partner with Information Systems teams to conduct user acceptance testing and make release readiness decisions.</li><li>Build strong relationships across functions and align updates with other team members’ initiatives.</li><li>Support ad hoc projects and contribute to additional strategic initiatives as needed.</li></ul><p><br></p>
We are looking for an experienced Business Analyst to join our team in Minneapolis, Minnesota, on a Contract to permanent basis. In this role, you will work closely with stakeholders, cross-functional teams, and third-party vendors to analyze business processes and define requirements that drive impactful solutions. This position offers the opportunity to contribute to strategic initiatives while supporting customer projects and system integrations.<br><br>Responsibilities:<br>• Collaborate with stakeholders, developers, and vendors to gather, analyze, and document business processes and requirements.<br>• Work alongside Product Managers to define features, refine solutions, and ensure business objectives are met.<br>• Facilitate decisions across diverse stakeholder groups by developing a deep understanding of complex business domains.<br>• Break down features into actionable user stories and tasks to support backlog refinement and development.<br>• Identify risks, dependencies, and process gaps, proactively communicating them to relevant teams.<br>• Translate business needs into detailed user stories and acceptance criteria, ensuring solutions meet expectations.<br>• Participate in Agile ceremonies, including sprint planning, backlog grooming, and retrospectives, to maintain project momentum.<br>• Assist with testing efforts by creating and executing test cases, collaborating with QA teams to ensure quality.<br>• Monitor and administer configuration changes and enhancements for system integrations, including EDI and cXML transactions.<br>• Provide customer support for system processes, ensuring successful transaction processing and compliance with release levels.
