<p>The Medical Front Desk Representative serves as the first point of contact for patients and plays a critical role in delivering an exceptional patient experience. This individual is responsible for front desk operations including patient check‑in/check‑out, appointment scheduling, insurance verification, and administrative support to ensure smooth clinic operations.</p><p>Key Responsibilities</p><ul><li>Greet and check in patients in a professional, friendly, and compassionate manner</li><li>Schedule, reschedule, and confirm patient appointments</li><li>Verify patient demographics, insurance coverage, and benefits accuracy</li><li>Collect copays, deductibles, and outstanding balances at time of service</li><li>Answer incoming phone calls and route messages appropriately</li><li>Maintain accurate and up‑to‑date patient records in the EMR/EHR system</li><li>Scan, upload, and manage patient documentation</li><li>Ensure compliance with HIPAA and patient privacy standards</li><li>Coordinate with clinical staff to support efficient patient flow</li><li>Resolve patient questions related to appointments, paperwork, or billing at a basic level</li><li>Perform general administrative tasks as needed to support the clinic</li></ul><p><br></p>
<p>We are looking for a Hmong Bilingual Medical Front Desk Specialist to support a mission-driven non-profit organization in Saint Paul, Minnesota. This contract opportunity with permanent potential is ideal for someone who can balance front desk coordination, client-facing service, and administrative accuracy in a busy healthcare setting. The person in this role will help keep daily operations running smoothly by managing appointments, supporting intake activities, and maintaining organized records and communications. Success in this position requires strong judgment, professionalism, and the ability to assist clients, families, and internal staff with care and efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Welcome clients at the front desk, confirm appointments, and provide assistance in the reception area to create a positive and organized check-in experience.</p><p>• Coordinate scheduling for visits, meetings, transportation, interpreter support, and outside referrals while helping clients and guardians navigate next steps.</p><p>• Prepare intake materials, assemble client documentation, and partner with clinical staff to ensure required forms and information are completed on time.</p><p>• Provide day-to-day administrative support by managing calendars, drafting correspondence, creating basic presentation materials, and handling copying, faxing, filing, and mail processing.</p><p>• Process client copay collections in accordance with established cash-handling procedures and maintain accurate supporting documentation.</p><p>• Support referral routing by working with supervisors and program leaders to direct clients to the most appropriate services.</p><p>• Maintain timely and accurate records across databases and administrative systems in alignment with organizational procedures and compliance expectations.</p><p>• Assist staff with basic office technology troubleshooting, including common computer and printer issues, and offer practical guidance on routine system use.</p><p>• Contribute to process updates, policy-related tasks, and other special assignments by sharing ideas that improve workflow efficiency and service delivery.</p>
<p>We are looking for a detail-oriented Patient Services Registrar to support emergency department registration operations in Minneapolis, Minnesota, specifically for 2nd shift from 3:30 pm to midnight. This is a contract position offering 32-40 hours per week on an evening schedule that includes 3-4 weekdays, every other weekend, and holiday coverage based on staffing needs. The person in this role will help create a smooth arrival experience for patients by managing registration tasks accurately, handling sensitive information professionally, and delivering service with compassion in a fast-paced healthcare setting.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and complete intake and registration activities for emergency and acute psychiatric services with accuracy and professionalism.</p><p>• Enter and maintain patient information in Epic, ensuring records remain current, complete, and aligned with department standards.</p><p>• Review identification, consent forms, and related documents, then collect signatures and scan or file materials appropriately.</p><p>• Confirm insurance coverage and gather billing-related details, including information tied to motor vehicle claims, workers’ compensation, and other visit types.</p><p>• Process co-pay collections and carry out all front-end registration duties required to prepare each patient encounter correctly.</p><p>• Communicate clearly with patients, families, and internal teams to support a service-focused and respectful registration experience.</p><p>• Protect confidential information and perform all duties in accordance with high ethical standards and healthcare privacy expectations.</p>
<p>Robert Half is partnering with a reputable healthcare facility in Minneapolis, MN that is in search of a 3rd Shift Patient Services Registrar to support their emergency department from 11:30 PM to 8:00 am. This contract position is responsible for welcoming patients, completing accurate registration, and ensuring insurance and demographic information is properly documented for emergency and acute behavioral health encounters. The ideal candidate brings prior registration experience, strong customer service skills, and the ability to manage fast-moving administrative work during night shifts, including weekends and holidays as needed.</p><p><br></p><p>Responsibilities:</p><p>• Greet patients and begin the intake process for emergency and acute psychiatric services with professionalism and empathy.</p><p>• Enter and maintain complete registration records in Epic, ensuring patient information is accurate and up to date.</p><p>• Review identification, insurance cards, and related paperwork while obtaining required signatures and supporting documents.</p><p>• Confirm insurance coverage and gather claim-related details for motor vehicle, workers’ compensation, and other visit types.</p><p>• Process patient copay collections and complete all front-end registration tasks associated with each encounter.</p><p>• Update demographic information and scan or copy documents into the appropriate record to support complete documentation.</p><p>• Deliver patient-centered service while handling sensitive information with discretion and a strong commitment to ethical standards.</p><p>• Support continuous registration operations during assigned night shifts, including every other weekend and holiday coverage based on department needs.Robert </p>