We are looking for a detail-oriented Medical Records Clerk to support healthcare record operations in Bloomington, Minnesota. This Contract position focuses on maintaining accurate patient documentation, protecting sensitive health information, and ensuring records are available to authorized users in a timely manner. The ideal candidate is organized, dependable, and comfortable working with electronic medical record systems in a regulated healthcare environment.<br><br>Responsibilities:<br>• Maintain and organize paper and electronic patient files to support accurate, complete, and secure medical documentation.<br>• Enter and update demographic details, diagnoses, treatment information, and related medical data within electronic record systems.<br>• Review charts and documents for missing or inconsistent information and resolve discrepancies through careful follow-up.<br>• Process requests for medical records from patients, providers, and approved third parties while following release procedures and authorization requirements.<br>• Retrieve, file, and track clinical documents such as lab results, reports, and correspondence with a high level of accuracy.<br>• Partner with clinical and administrative teams to promote consistent documentation practices across patient records.<br>• Monitor record request activity, maintain logs, and prepare routine tracking reports for documentation workflows.<br>• Handle incoming and outgoing communication related to medical records and support day-to-day administrative recordkeeping tasks.
<p>We are looking for a Medical Customer Service Rep to support a healthcare organization serving members in Minneapolis, Minnesota. This Long-term Contract opportunity is ideal for someone who is comfortable handling high-volume calls, resolving benefit and claims-related questions, and guiding members through available healthcare services. The person in this role will deliver attentive service, provide accurate information, and help members navigate coverage, authorizations, and transportation-related support. This role is remote but does require candidates to be local to MN for quarterly onsite meetings. </p><p><br></p><p>Responsibilities:</p><p>• Handle incoming calls from health plan members and provide clear answers related to coverage, claims activity, and amounts owed to providers.</p><p>• Review member benefit information and explain plan details in a way that is easy to understand and aligned with service standards.</p><p>• Assist callers with questions involving Medicaid programs, managed care services, and eligibility-related concerns.</p><p>• Help members understand prior authorization requirements and direct them through the appropriate next steps for care access.</p><p>• Use provider network resources to confirm participating providers and support members in locating appropriate care options.</p><p>• Guide members through transportation service coordination and appointment navigation when those services are part of their health plan benefits.</p><p>• Document interactions accurately and maintain complete records of inquiries, resolutions, and follow-up needs.</p><p>• Escalate complex issues when necessary while ensuring members receive timely and courteous support.</p>
<p>We are looking for a dedicated Workplace Coordinator to join our team on a contract basis April 20th - June 5th in Anoka, MN. In this role, you will ensure that workspaces are well-organized and maintained to create a positive experience for all employees and visitors. This position requires exceptional customer service skills and the ability to manage various office-related functions effectively.</p><p><br></p><p>Responsibilities:</p><p>• Deliver exceptional customer service to both internal employees and external visitors, ensuring all needs are met promptly and professionally.</p><p>• Oversee front-of-house operations, including managing inquiries and directing them to the appropriate parties.</p><p>• Coordinate and assist with the setup of meeting rooms and event spaces, including arranging furniture, signage, and necessary equipment.</p><p>• Maintain accurate records of room bookings and ensure event calendars are consistently updated.</p><p>• Handle daily mail and package distribution efficiently and accurately.</p><p>• Collaborate with the facilities team to support additional services as needed.</p><p>• Monitor and replenish office supplies, ensuring availability for all team members.</p><p>• Assist in organizing event logistics, ensuring seamless execution of workplace events.</p>
<p><strong>Job Summary</strong></p><p>We are seeking a friendly, professional, and organized Receptionist to join our team. In this role, you will serve as the first point of contact for visitors, clients, and employees while providing general administrative support to help ensure smooth daily office operations.</p><p><strong>Key Responsibilities</strong></p><ul><li>Greet and welcome visitors in a courteous and professional manner</li><li>Answer and direct incoming phone calls</li><li>Manage the front desk and maintain a clean, organized reception area</li><li>Handle incoming and outgoing mail, packages, and deliveries</li><li>Schedule appointments and maintain calendars as needed</li><li>Perform basic clerical duties such as filing, scanning, data entry, and copying</li><li>Assist with office supply inventory and ordering</li><li>Support other administrative tasks and special projects as assigned</li></ul>