12 results for Sr Customer Service Representative in Bloomfield Hills, MI

Customer Service Representative

Bloomfield Hills, MI
onsite
Contract / Temporary to Hire
21 - 27 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Bloomfield Hills, Michigan. In this Contract to permanent position, you will play a key role in supporting employee benefit plans and ensuring a seamless experience for clients and their employees. This opportunity is ideal for individuals who excel in a precise environment and possess a passion for delivering exceptional service. Responsibilities: • Provide day-to-day support to account executives and clients by managing various employee benefit plans, including medical, dental, vision, life, disability, and flexible savings accounts. • Assist clients and their employees with enrollment, terminations, and claims processing, ensuring accurate and timely communication with carriers. • Prepare and distribute open enrollment kits and materials tailored to client needs. • Monitor and maintain benefit plans using an online administration system, including entering new hires, processing life events, and generating reports. • Address employee questions regarding enrollment and benefits, offering clear and helpful guidance. • Develop and update legal documents such as Summary Plan Descriptions and Section 125 plans to ensure compliance. • Stay informed about employee benefit regulations to provide accurate guidance and maintain adherence to industry standards. • Collaborate on special projects and support team initiatives as needed. • Maintain high attention to detail to ensure quality and accuracy in all tasks performed. • Foster an environment focused on accuracy and client service by consistently delivering high-quality results.
2026-03-30T00:00:00Z

Member Services Representative

Southgate, MI
onsite
Contract / Temporary to Hire
17.1 - 19.8 USD / Hourly
We are looking for a detail-oriented Member Services Representative to join our team in Southgate, Michigan. This Contract to permanent position offers an opportunity to contribute to a dynamic service-focused organization by delivering exceptional customer support and ensuring the accuracy of approval processes. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a commitment to maintaining high standards of productivity and quality. Responsibilities: • Use independent judgment and advanced critical thinking to evaluate complex approval codes with precision. • Compare and analyze images against established criteria to ensure accurate decision-making. • Conduct thorough research to address exceptions, enhance processes, and support approval decisions. • Enter, manage, and validate large volumes of data efficiently and accurately. • Apply strong reading comprehension skills to identify relevant information and adhere to established standards. • Maintain detailed records by documenting decision rationales and ensuring clarity in documentation. • Meet or exceed productivity and quality benchmarks consistently. • Provide exceptional customer service in a fast-paced call center environment. • Collaborate with team members to improve workflows and maintain service excellence.
2026-03-18T00:00:00Z

Sr loan Officer-Underwriter

Detroit, MI
onsite
Temporary
24.7 - 28.6 USD / Hourly
We are looking for an experienced Senior Loan Officer-Underwriter to join our team in Detroit, Michigan. This role involves evaluating and processing various types of loans, including auto loans, RV loans, personal loans, and more. As part of a long-term contract position, you will play a key role in ensuring loan applications are thoroughly reviewed and compliant with financial guidelines while providing education and support to clients when necessary. Responsibilities: • Assess loan applications for auto loans, RV loans, boat loans, personal loans, and other financial products. • Review credit reports to determine loan eligibility and make informed lending decisions. • Provide financial education and guidance to applicants who may not qualify for loans, referring them to coaching resources when needed. • Ensure all underwriting processes comply with banking regulations and company policies. • Collaborate with team members to maintain efficient loan processing workflows. • Analyze borrower information to evaluate risk and recommend loan approval or denial. • Maintain accurate records of loan applications and underwriting decisions. • Offer exceptional customer service by addressing client inquiries and concerns. • Stay updated on industry trends and regulatory changes affecting loan underwriting. • Identify opportunities to improve operational efficiency and client satisfaction within the loan process.
2026-03-03T00:00:00Z

Sr. Accountant

Wixom, MI
onsite
Permanent
75000 - 85000 USD / Yearly
We are looking for a detail-oriented and experienced Senior Accountant to manage and oversee key accounting functions in our office in Wixom, Michigan. The ideal candidate will excel in ensuring accuracy and efficiency in accounts payable and receivable processes while maintaining a high level of professionalism. This role requires strong organizational skills, the ability to manage multiple priorities, and a commitment to maintaining the confidentiality of sensitive information. Responsibilities: • Oversee accounts payable and receivable processes to ensure timely and accurate payments and collections. • Process invoices, post transactions, and manage vendor payments while maintaining detailed records. • Address discrepancies by reviewing invoices, sales receipts, and bank deposit records. • Assist with client invoicing issues and provide solutions to resolve payment-related concerns. • Conduct customer collection efforts and handle inquiries from both customers and vendors. • Collaborate with sales staff to resolve cost-related issues and discrepancies. • Perform month-end close processes, including preparing journal entries and reconciling accounts. • Utilize accounting software to maintain accurate records and generate financial reports. • Support inventory counts and adjustments to ensure proper documentation and accuracy. • Provide assistance to management and the accounting team as needed to meet organizational goals.
2026-03-17T00:00:00Z

Sr. Accountant

Sterling Heights, MI
onsite
Temporary
43.5385 - 50.413 USD / Hourly
We are looking for an experienced Sr. Accountant to join our client's team in Sterling Heights, Michigan. In this short-term contract position, you will play a key role in supporting financial processes, analyzing performance metrics, and driving long-term financial planning. This is an excellent opportunity for someone with strong attention to detail to contribute to the success of a dynamic organization. Responsibilities:• Oversee month-end close activities, including variance analysis, preparation of standardized financial statements, and development of improved reporting processes.• Assist in corporate budgeting and forecasting processes, focusing on SG&A and IT-related costs, while consolidating and analyzing financial data across business units.• Develop and interpret financial reports such as Income Statements, Balance Sheets, and Cash Flow Statements, ensuring accuracy and actionable insights for management.• Provide direct financial support to corporate functions, including IT, by analyzing operating expenses, capital expenditures, and performance metrics.• Support the development and enhancement of financial applications, including systems integrations and creation of standardized financial reports.• Conduct business case development and long-term financial modeling to support strategic planning and decision-making.• Analyze financial performance indicators and variances, recommending actions to improve financial outcomes.• Collaborate on internal financial reporting and contribute to Board presentation development.• Perform ad hoc financial analysis and reporting as required to meet organizational needs.• Ensure compliance with accounting standards and deliver high-quality reconciliations for accounts and bank transactions.
2026-03-31T00:00:00Z

Sr. Accountant

Southfield, MI
onsite
Contract / Temporary to Hire
28.5 - 33 USD / Hourly
Job Description: Senior Accountant Location: Metro Detroit Employment Type: Full-Time Engagement Professional (FTEP) with Robert Half Finance and Accounting Are you an accomplished finance/accounting leader seeking long-term, meaningful project work in a dynamic and collaborative environment? Robert Half's Full-Time Engagement Professional (FTEP) program in Metro Detroit is seeking an Accountant to join our team. As a full-time Robert Half employee, you’ll have the stability of full benefits and continuous engagement while tackling challenging finance and accounting projects with top-tier clients. The Senior Accountant is a key member of the finance team, responsible for managing complex accounting tasks, preparing financial statements, ensuring compliance with regulatory requirements, and supporting strategic decision-making. This role requires strong technical expertise in accounting practices, attention to detail, and proven experience with general ledger management, month-end close, and financial analysis. Key Responsibilities: Manage and oversee daily accounting operations, including general ledger, account reconciliations, and journal entriesLead month-end and year-end closing processes to ensure accurate and timely financial reportingPrepare and analyze financial statements in accordance with GAAP or applicable standardsSupport budgeting and forecasting activities, providing insights to optimize financial performanceCoordinate audits and liaise with external auditors and other stakeholdersEnsure compliance with internal controls, policies, and regulatory requirementsIdentify process improvement opportunities and participate in finance-related projectsMentor and provide guidance to junior accounting staff Bachelor’s degree in accounting, finance, or a related field; CPA or equivalent certification preferred5+ years of progressive accounting experience, with at least 2 years in a senior accounting roleStrong understanding of accounting principles, practices, and standardsProficient in relevant financial software and systems (e.g., ERP, Excel)Excellent analytical, organizational, and communication skillsAbility to work independently and collaboratively, managing multiple deadlines What We Offer:• Competitive salary, full benefits (medical, dental, vision, etc.), and paid time off as a full-time Robert Half employee.• Access to challenging, diverse, and rewarding assignments across a range of high-profile clients and industries.• Unparalleled opportunities for professional growth and skills development.• Support from a collaborative internal team invested in your long-term career success. Take the next step in your career with Robert Half! Apply now to join our Full-Time Engagement Professionals (FTEP) group and make a measurable impact on our clients in Metro Detroit. Ready to Learn More?Contact us today to discuss this exciting opportunity and discover how Robert Half FTEP can accelerate your career.
2026-03-03T00:00:00Z

Sr. Accountant

Birmingham, MI
onsite
Permanent
80000 - 100000 USD / Yearly
We are looking for an experienced Senior Accountant to join our clients team in Birmingham, Michigan. This role is vital to ensuring the smooth operation of the accounting department, focusing on financial reporting, reconciliations, and cash flow projections. The ideal candidate will bring a strong background in accounting, attention to detail, and a proactive approach to managing deadlines. Must be commutable to both Birmingham and Southfield. Responsibilities:• Prepare bi-weekly payroll records and oversee submission through a third-party payroll provider, ensuring data accuracy.• Generate and analyze reports for sales and occupancy tax returns.• Compile financial data to produce accurate monthly and annual financial statements.• Manage month-end and year-end close processes to ensure timely completion.• Provide necessary documentation and analysis for internal audits as needed.• Conduct monthly reconciliations of house bank accounts to align with balance sheet records.• Maintain compliance with company policies and procedures for financial recordkeeping.• Support Accounts Payable and Accounts Receivable functions, including processing checks and verifying invoices.• Collaborate with the Bookkeeper to review guest folios, address chargebacks, and confirm legitimacy of charges.
2026-03-29T00:00:00Z

Sr. Accountant

Troy, MI
onsite
Permanent
90000 - 100000 USD / Yearly
We are looking for an experienced Senior Accountant to join our team in Troy, Michigan. In this role, you will oversee key accounting functions, ensuring the accuracy and timeliness of financial records while driving process improvements and supporting compliance efforts. This position is ideal for someone who is detail-oriented and thrives in a dynamic, fast-paced environment. Our client is open to candidates currently in public accounting who are interested in moving into an industry role. This is also a hybrid schedule - 2 days in office, three days remote! Responsibilities:• Prepare and review journal entries, account reconciliations, and supporting schedules to maintain accurate financial records.• Analyze and create financial statements in compliance with applicable regulations and standards.• Ensure the integrity of the general ledger by identifying and resolving discrepancies.• Collaborate with audit teams to support annual audits, tax filings, and regulatory requirements.• Partner with FP&A and operational teams to assess financial trends and variances.• Develop and enhance accounting policies, processes, and internal controls to improve operational efficiency.• Contribute to special projects such as system implementations and process automation initiatives.• Utilize advanced Excel skills to analyze and interpret financial data.• Maintain a proactive approach to identifying areas for process improvement and optimization.
2026-03-22T00:00:00Z

Sr. Accountant

Sterling Heights, MI
onsite
Permanent
100000 - 120000 USD / Yearly
We are looking for an experienced Senior Accountant/Senior Financial Analyst to join our clients team in Sterling Heights, Michigan. This role is ideal for someone who is detail-oriented, excels in managing financial processes, and ensures accuracy in reporting. The successful candidate will play a key role in maintaining the general ledger and driving month-end close activities. · Support month-end close process and reporting requirements.o Participate in the Business Unit financial performance results regarding variance analysis to forecast, budget, and prior year.o Support month-end reporting of standardized financial statements and KPI’s.o Develop and improve upon reporting processes and assist in KPI preparation and analysis.o Support Board presentation development and ad hoc support. · Support forecast and annual budget processes. o Forecast support of Corporate and SG&A-related costs, including direct support of IT team.o Overall support of Business Unit deliverables and consolidation of information and analytics.o Analyze performance indicators, financial results, variance analysis.o Support annual budget process, including coordination of deliverables with Business Unit finance team members, corporate costs. o Development of Balance Sheet, Cash Flow, cost center budgets, capital expenditures, and bridge analysis. · Support accounting, budgeting/forecasting, and reporting for corporate functions.o Direct support of IT-related financials, including operating expenses and capital expenditures.o Analyze and interpret actual variances to budget and prior year.o Focus on development of Income Statement, Balance Sheet, Cash Flow.o Participate in the financial performance results with budget vs actual variances.o Improve financial status by identifying and analyzing trends, recommended actions.o Analyze financial reports and translate them into concise summaries for management. · Support continued development of financial applications, including ERP’s and OneStream.o Systems support and development to gain efficiencies with ERP and OneStream systems, including data integration.o Development of standardized reports for Income Statement, Balance Sheet, Cash Flow Statement, including financial KPI’s.o Assist Business Units with development of non-financial statistical accounts. · Business case development, long-term planning, and ad hoc reporting as required.o Assist with long-term financial modeling and planning.o Work on business cases and ad hoc projects as required, including strategic assessments and recommendations.
2026-03-30T00:00:00Z

Sr. Accountant

Northville, MI
onsite
Temporary
39.5865 - 45.837 USD / Hourly
Our trusted client is seeking an experienced Senior Accountant Consultant to join our team in Northville, Michigan. This long-term engagement offers an exciting opportunity to contribute to a dynamic automotive industry organization. The ideal candidate will bring a strong accounting background, excellent problem-solving skills, and the ability to work effectively in a collaborative environment. The day-to-day responsibilities include: • Prepare and analyze transaction reports across multiple systems to ensure data accuracy and consistency.• Reconcile accounts, including bank reconciliations, to identify and resolve discrepancies efficiently.• Conduct month-end close processes, including posting journal entries and maintaining the general ledger.• Collaborate with internal and external stakeholders across 200+ trading relationships to address accounting issues and improve processes.• Investigate discrepancies by identifying root causes stemming from user or process errors, providing actionable solutions.• Maintain detailed daily logs of identified issues, resolutions, and areas for improvement.• Utilize data analytics tools to uncover trends and improve financial reporting accuracy.• Support the development and optimization of BI dashboards to enhance reporting capabilities.• Ensure compliance with accounting standards and company policies while driving process improvements.
2026-03-30T00:00:00Z

Client Services Support II

Troy, MI
onsite
Temporary
0 - 0 USD / Yearly
Responsibilities: • Interface directly with customers to provide day-to-day IT support.• Offer MAC support, requiring self-initiative and the ability to follow directions.• Travel to different sites as needed to provide support.• Maintain an accurate record of customer credit and resolve customer inquiries.• Monitor customer accounts and take appropriate action.• Provide 'White Glove Support' for Executive members of the client base as needed.• Contribute to updating existing processes to streamline support as per business requirements.• Provide 2nd level MAC support as well as PC and some infrastructure support.• Proactively identify, document and escalate issues and requests to limit downtime and maintain a stable technology desk-side environment.• Balance competing priorities and maintain the ability to shift focus quickly in response to critical business and customer needs.• Maintain physical inventory of company IT equipment and mobile devices accurately for the site.• Support large conference rooms/meetings and their respective technologies including Microsoft Teams Rooms and Crestron meeting rooms.
2026-03-19T00:00:00Z

Customer Service Administrator

Troy, MI
onsite
Permanent
55000 - 65000 USD / Yearly
We are looking for a detail-oriented Benefits Administrator to join our team in Troy, Michigan. This role involves managing administrative tasks related to client services and benefits coordination while maintaining a high standard of attention to detail. The ideal candidate will bring strong organizational skills, adaptability, and a customer-focused approach to support daily operations effectively. Responsibilities: • Organize and manage schedules, service requests, and follow-up tasks with precision. • Draft and distribute client correspondence, updates, and essential documents. • Maintain accurate records, files, and logs to ensure seamless operations. • Perform administrative tasks such as data entry, scanning, and document management. • Collaborate with team members to address client needs and deliver excellent service. • Prioritize and manage multiple tasks in a fast-paced environment. • Assist with special administrative projects to support leadership. • Provide exceptional customer service through clear communication and responsiveness.
2026-03-06T00:00:00Z