We are looking for a detail-oriented Benefits Administrator to join our team in Troy, Michigan. This role involves managing administrative tasks related to client services and benefits coordination while maintaining a high standard of attention to detail. The ideal candidate will bring strong organizational skills, adaptability, and a customer-focused approach to support daily operations effectively.<br><br>Responsibilities:<br>• Organize and manage schedules, service requests, and follow-up tasks with precision.<br>• Draft and distribute client correspondence, updates, and essential documents.<br>• Maintain accurate records, files, and logs to ensure seamless operations.<br>• Perform administrative tasks such as data entry, scanning, and document management.<br>• Collaborate with team members to address client needs and deliver excellent service.<br>• Prioritize and manage multiple tasks in a fast-paced environment.<br>• Assist with special administrative projects to support leadership.<br>• Provide exceptional customer service through clear communication and responsiveness.
We are looking for a skilled Systems Administrator to join our team on a contract basis in Canton, Michigan. This role requires a strong grasp of IT systems, security protocols, and the ability to work effectively in both office and production environments. As this is an International Traffic in Arms Regulations (ITAR) facility, candidates must meet U.S. Person requirements.<br><br>Responsibilities:<br>• Provide advanced technical support by diagnosing and resolving hardware, software, and network issues.<br>• Manage and maintain Windows environments, including user profiles, permissions, and device setups.<br>• Administer servers, networks, and cloud-based systems, ensuring timely updates, patches, and system deployments.<br>• Monitor system performance and proactively identify and address potential issues.<br>• Implement and support security protocols, including access controls, data protection, and compliance requirements.<br>• Document IT solutions, configurations, and procedures to maintain accurate records and support process improvements.<br>• Utilize ticketing systems like ServiceNow to manage and track IT issues effectively.<br>• Collaborate with vendors, third-party service providers, and cross-functional teams to ensure smooth operations.<br>• Support Microsoft 365, Active Directory, and related tools, while assisting with user access and role-based permissions.<br>• Provide guidance and mentorship to other IT team members within the organization.