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4 results for Client Service Representative in Birmingham, AL

Case Clerk

Birmingham, AL
onsite
Temporary / Contract
- USD / Hourly
We are looking for a bilingual Spanish-speaking Case Clerk to join a busy legal office on a Contract basis. This position serves as a key point of contact for clients, helping create a detail-focused and welcoming experience while supporting front-desk intake and administrative coordination. The role is well suited for someone who communicates clearly, presents well, and is interested in long-term growth within a legal environment, including potential advancement into a paralegal track. Responsibilities: • Welcome clients to the office, confirm appointment details, and guide them through the intake process in a courteous and organized manner. • Answer and route calls on a multi-line phone system, respond to routine questions, and ensure messages are delivered accurately and promptly. • Provide bilingual support in Spanish and English for client interactions, front-desk communication, and basic intake needs. • Maintain accurate records in case management software and update client information with attention to detail. • Coordinate daily front-office activity to keep appointments, walk-ins, and administrative tasks running smoothly. • Present a business-appropriate image as a visible representative for clients and visitors. • Assist legal staff with clerical and case-related administrative duties as needed to support office operations. • Contribute to a dependable client service experience while building skills that may lead to future growth into a paralegal-focused position.
2026-04-20T19:04:30Z

Sr. Auditor

Birmingham, AL
remote
Temporary to Hire
30.00 - 39.00 USD / Hourly
We are looking for an experienced Sr. Auditor to join a client-focused team on a contract-to-possible permanent basis. In this role, you will evaluate tax and regulatory compliance, identify revenue gaps, and document findings across a range of state and local tax categories. This position works closely with taxpayers and client stakeholders to review records, explain conclusions, and support accurate assessments through clear, well-supported analysis. This position will be remote but need to be local to the Alabama area. Responsibilities:• Review taxpayer books, returns, and supporting documentation to assess compliance with applicable tax and fee requirements under the guidance of leadership.• Investigate potential examination opportunities, gather background information, and coordinate scheduling for upcoming audit activities.• Analyze prior filings, historical audit results, and available financial data to prepare thoroughly for each engagement.• Meet directly with taxpayers or their representatives to explain the review process, request records, and address questions throughout the examination.• Examine accounting and operational records, validate reported information, and develop workpapers that support adjustments and calculated assessments.• Present findings in a clear and thorough manner, showing how relevant laws and rulings apply to the taxpayer’s business operations and transactions.• Respond to inquiries, assist with disputed matters when needed, and participate in discussions or hearings related to contested results.• Lead closing meetings with taxpayers or representatives to explain conclusions, support changes in liability, and work toward resolution of audit outcomes.• Stay current on tax regulations and industry requirements while completing assignments, travel, and additional duties as business needs require.
2026-04-28T21:28:48Z

French Bilingual Remote Collections Specialist

Birmingham, AL
remote
Temporary / Contract
28.00 - 31.00 USD / Hourly
We are seeking a detail-oriented and customer-focused French Bilingual Remote Collections Specialist to manage outstanding accounts receivable balances and support timely payment resolution. This role is responsible for communicating with customers in both French and English, following up on overdue accounts, resolving billing issues, and maintaining accurate collection records. The ideal candidate is skilled in negotiation, highly organized, and comfortable working independently in a remote environment. Key Responsibilities<ul><li>Contact customers by phone, email, and written correspondence to follow up on past-due invoices</li><li>Communicate professionally in French and English with clients regarding account balances and payment arrangements</li><li>Review aging reports and prioritize collection efforts based on account status</li><li>Investigate and resolve customer billing disputes, payment discrepancies, and account issues</li><li>Document all collection activity, customer communications, and payment commitments in the appropriate system</li><li>Collaborate with internal teams such as accounts receivable, billing, customer service, and sales to resolve account concerns</li><li>Negotiate payment plans when appropriate and monitor adherence to agreed terms</li><li>Maintain a high level of professionalism and customer service while meeting collection targets</li><li>Reconcile customer accounts and ensure account information is accurate and up to date</li><li>Escalate high-risk or severely delinquent accounts as needed</li><li>Support month-end reporting and other administrative tasks related to collections</li></ul>
2026-04-21T15:58:46Z

Auditor

Birmingham, AL
onsite
Temporary to Hire
26.00 - 29.00 USD / Hourly
We are looking for a Remote Auditor - Alabama local, to join a client-focused team in Birmingham, Alabama in a contract capacity with the potential to become permanent. This role is well suited for an auditor who enjoys analyzing records, interpreting tax requirements, and working directly with businesses to resolve reporting gaps. The position supports tax and regulatory review activities by identifying revenue discrepancies, documenting findings, and helping clients understand how compliance standards apply to their operations. This role will require occasional travel to Birmingham, AL. Responsibilities:• Carry out tax and regulatory examinations of client records under the guidance of department leadership to evaluate compliance and identify revenue issues.• Review returns, historical audit materials, and supporting documentation in advance of each engagement to establish an effective audit approach.• Meet with taxpayers and business representatives to explain review procedures, gather needed records, and respond to questions throughout the audit process.• Inspect financial statements, operational documents, and related business records to confirm accuracy and uncover tax or fee deficiencies.• Prepare detailed workpapers, calculate adjustments or assessments, and maintain clear documentation supporting all conclusions.• Present findings to taxpayers or their representatives, explaining how applicable tax rules and rulings relate to specific business activities.• Develop written and statistical reports that clearly summarize audit results, supporting evidence, and recommended actions.• Address follow-up inquiries, contribute to disputed case discussions or hearings when needed, and complete additional assigned duties.• Travel to client or taxpayer sites as required to support audit and review activities.
2026-04-21T19:18:44Z