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3 results for Call Center Specialist in Birmingham, AL

French Bilingual Remote Collections Specialist

Birmingham, AL
remote
Temporary / Contract
28.00 - 31.00 USD / Hourly
We are seeking a detail-oriented and customer-focused French Bilingual Remote Collections Specialist to manage outstanding accounts receivable balances and support timely payment resolution. This role is responsible for communicating with customers in both French and English, following up on overdue accounts, resolving billing issues, and maintaining accurate collection records. The ideal candidate is skilled in negotiation, highly organized, and comfortable working independently in a remote environment. Key Responsibilities<ul><li>Contact customers by phone, email, and written correspondence to follow up on past-due invoices</li><li>Communicate professionally in French and English with clients regarding account balances and payment arrangements</li><li>Review aging reports and prioritize collection efforts based on account status</li><li>Investigate and resolve customer billing disputes, payment discrepancies, and account issues</li><li>Document all collection activity, customer communications, and payment commitments in the appropriate system</li><li>Collaborate with internal teams such as accounts receivable, billing, customer service, and sales to resolve account concerns</li><li>Negotiate payment plans when appropriate and monitor adherence to agreed terms</li><li>Maintain a high level of professionalism and customer service while meeting collection targets</li><li>Reconcile customer accounts and ensure account information is accurate and up to date</li><li>Escalate high-risk or severely delinquent accounts as needed</li><li>Support month-end reporting and other administrative tasks related to collections</li></ul>
2026-04-21T15:58:46Z

Remote Collections Specialist

Birmingham, AL
remote
Temporary / Contract
25.00 - 28.00 USD / Hourly
Our client in the detail oriented Services industry is seeking an experienced Remote Collections Specialist to join their team on a contract basis. The ideal candidate will have a proven track record in high-volume collections and will be responsible for managing outstanding invoices, maintaining client relationships, and ensuring timely payment resolution. This role is 100% remote but requires residency in Central or Eastern Time zones. Key Responsibilities: Proactively manage a high volume of outstanding client invoices, ensuring timely collection and follow up Initiate contact with clients via phone, email, and written correspondence to resolve past due balances Research and resolve billing discrepancies and client queries in a detail oriented and timely manner Document all collection activities accurately and maintain clear account records Collaborate with internal teams including accounting, sales, and client services to resolve account issues Escalate complex or unresolved accounts appropriately Provide regular updates and reports on collection status to management Maintain compliance with all relevant regulations and company policies
2026-04-09T19:53:40Z

Case Clerk

Birmingham, AL
onsite
Temporary / Contract
- USD / Hourly
We are looking for a bilingual Spanish-speaking Case Clerk to join a busy legal office on a Contract basis. This position serves as a key point of contact for clients, helping create a detail-focused and welcoming experience while supporting front-desk intake and administrative coordination. The role is well suited for someone who communicates clearly, presents well, and is interested in long-term growth within a legal environment, including potential advancement into a paralegal track. Responsibilities: • Welcome clients to the office, confirm appointment details, and guide them through the intake process in a courteous and organized manner. • Answer and route calls on a multi-line phone system, respond to routine questions, and ensure messages are delivered accurately and promptly. • Provide bilingual support in Spanish and English for client interactions, front-desk communication, and basic intake needs. • Maintain accurate records in case management software and update client information with attention to detail. • Coordinate daily front-office activity to keep appointments, walk-ins, and administrative tasks running smoothly. • Present a business-appropriate image as a visible representative for clients and visitors. • Assist legal staff with clerical and case-related administrative duties as needed to support office operations. • Contribute to a dependable client service experience while building skills that may lead to future growth into a paralegal-focused position.
2026-04-20T19:04:30Z