We are looking for a dedicated Business Coordinator to join our Global Business Continuity team in Philadelphia, Pennsylvania. In this long-term contract position, you will play a pivotal role in managing project milestones, coordinating tasks, and ensuring the seamless execution of business objectives. This hybrid role requires three days in the office and two days of remote work each week.<br><br>Responsibilities:<br>• Develop and deliver effective communications, including PowerPoint presentations, while maintaining accurate distribution lists.<br>• Coordinate and track project details to ensure goals and deadlines are met.<br>• Identify and resolve discrepancies in data by comparing source documents and taking corrective action.<br>• Manage project timelines and milestone activities with precision and attention to detail.<br>• Execute tasks in alignment with corporate writing and design standards to maintain consistency and quality.<br>• Collaborate with team members to achieve collective goals and ensure successful project outcomes.<br>• Prepare for key deadlines by managing schedules and allocating resources effectively.<br>• Deliver high-quality results in a fast-paced environment by applying problem-solving and organizational skills.<br>• Ensure all assignments adhere to established standards and meet corporate expectations.
<p>We are looking for a detail-oriented and dependable Facilities Coordinator to join our team on a contract basis located in the Greater Philadelphia Region. In this role, you will be the primary point of contact for overseeing the decommissioning of a site, ensuring that operations run smoothly during this transition. This short-term Facilities Coordinator position involves coordinating various facility-related tasks, including assisting with packing, shipping, and other logistical needs.</p><p><br></p><p>Here’s how you’ll contribute each day: </p><p>• Coordinate routine maintenance and repairs for building systems, including plumbing, electrical, and mechanical components.</p><p>• Oversee the quality and performance of cleaning, landscaping, and security services to ensure high standards are met.</p><p>• Assist with sourcing vendors, supervising their work, and ensuring compliance with contractual agreements.</p><p>• Support administrative tasks such as maintaining facility records, managing compliance documents, and tracking service contracts.</p><p>• Ensure all facilities operations comply with health and safety regulations and legal standards.</p><p>• Assist with space management by overseeing office layouts, internal moves, and workspace reconfigurations.</p><p>• Facilitate inventory control by managing supplies and placing orders to maintain adequate stock levels.</p><p>• Serve as a liaison for staff and external service providers, coordinating logistics for cleaning, catering, parking, and security.</p><p>• Participate in the development and implementation of emergency preparedness and safety plans.</p>
<p>We are looking for a dedicated Customer Service Representative to join a team in Exton, Pennsylvania. This hybrid position offers the flexibility of working onsite three days a week and remotely for two days. As a Contract to permanent opportunity, this role provides an excellent path for career growth and stability.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound and outbound calls, providing exceptional service and resolving customer inquiries efficiently.</p><p>• Accurately process and manage order entries, ensuring all details are recorded correctly.</p><p>• Maintain clear and detail-oriented communication with clients to address their concerns and provide solutions.</p><p>• Collaborate with internal teams to ensure smooth handling of customer requests and orders.</p><p>• Utilize company systems and tools to track and manage customer interactions effectively.</p><p>• Ensure compliance with company policies and procedures during all customer interactions.</p><p>• Proactively identify opportunities to enhance customer satisfaction and build long-term relationships.</p><p>• Manage multiple tasks simultaneously while maintaining a high level of attention to detail and accuracy.</p>
<p>We are looking for a dedicated Customer Service Representative to join a team in Wilmington, Delaware. This is a long-term contract position offering the opportunity to assist customers with inquiries and claims related to unclaimed property. The ideal candidate will thrive in a fast-paced, customer-focused environment while delivering exceptional service.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle inbound customer calls regarding unclaimed property inquiries and provide timely assistance.</p><p>• Offer updates on claim statuses and guide customers through required documentation.</p><p>• Assist claimants in navigating the online system and filing their claims accurately.</p><p>• Search for and create claims within the company’s proprietary database system.</p><p>• Perform accurate data entry and ensure compliance with established client procedures.</p><p>• Review and analyze documentation to determine rightful ownership of claims.</p><p>• Maintain detailed notes for each customer interaction in the claims database.</p><p>• Escalate complex issues or concerns to management as necessary.</p><p>• Identify and report discrepancies, patterns, or potential issues to supervisors.</p><p>• Support additional administrative tasks and contribute to special projects as assigned.</p>
We are looking for a dedicated Customer Service Representative to join our team in New Holland, Pennsylvania. In this role, you will play a pivotal part in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining detailed records. This is a long-term contract position offering an opportunity to contribute to a dynamic and supportive work environment.<br><br>Responsibilities:<br>• Address customer inquiries and determine whether the issue falls within the scope of the customer service team.<br>• Resolve customer concerns related to underwriting, claims, accounting, and marketing within your delegated authority.<br>• Escalate issues outside of your authority to the appropriate department for resolution.<br>• Keep accurate records of all customer service interactions and inquiries.<br>• Identify trends in customer issues and report them to support root cause analysis and improvements.<br>• Greet visitors at the front desk and monitor building access when applicable.<br>• Assist with administrative tasks like folding and assembling renewal mailings when needed.<br>• Communicate effectively with customers through various channels, including phone, email, and in-person interactions.<br>• Perform additional duties as assigned by your supervisor to support team objectives.
<p>We are looking for a bilingual Customer Service Representative to join a team in New Castle, Delaware. This Contract to permanent position offers an opportunity to provide top-notch service to clients in both English and Spanish. The role involves a range of responsibilities, including addressing customer inquiries, managing orders, and coordinating shipping processes, all while maintaining a detail-oriented and customer-focused approach.</p><p><br></p><p>Responsibilities:</p><p>• Assist customers by responding promptly to inquiries, concerns, and requests in both English and Spanish.</p><p>• Resolve customer issues effectively, ensuring a high level of satisfaction.</p><p>• Process and verify customer orders, ensuring all details are accurate and complete.</p><p>• Coordinate schedules and provide timely delivery updates to clients.</p><p>• Support dispatching and scheduling activities to optimize daily operations.</p><p>• Maintain organized and accurate records of customer interactions, orders, and documentation.</p><p>• Verify documents to ensure compliance with company procedures and policies.</p><p>• Communicate efficiently with internal teams, including operations and dispatch, to address customer needs.</p><p>• Contribute to billing processes by verifying charges and ensuring accuracy.</p>
<p>We are looking for a Customer Service Representative to join a team in Malvern, Pennsylvania. In this hybrid position, you will play a pivotal role in ensuring smooth order processing and exceptional customer support. This is a Contract to permanent opportunity, offering the chance to grow within a dynamic organization.</p><p><br></p><p>Responsibilities:</p><p>• Accurately process customer orders and quotes in the system while verifying product availability and inventory levels.</p><p>• Collaborate with sales and warehouse teams to coordinate order entry, confirmations, and updates.</p><p>• Address customer inquiries regarding orders, pricing, returns, credits, and expedited shipping requests.</p><p>• Resolve issues promptly to ensure customer satisfaction and maintain positive relationships.</p><p>• Utilize Salesforce to manage customer information and streamline processes.</p><p>• Monitor and track order statuses, providing timely updates to customers and internal teams.</p><p>• Ensure compliance with company policies and procedures during all customer interactions.</p><p>• Assist with inbound and outbound calls, delivering attentive and courteous service.</p><p>• Support the team in achieving service targets and performance goals.</p><p>• Identify opportunities for process improvements and contribute to enhancing operational efficiency.</p><p>• Hours are 10:00 am to 6:30 pm.</p>