We are looking for a skilled PC Technician to join our team on a contract basis in Commerce, California. This role involves evaluating and testing electronic equipment, identifying resale potential, and ensuring functionality according to industry standards. The ideal candidate will have hands-on experience with audio/video equipment, a solid understanding of signal paths, and the ability to work effectively in a warehouse environment.<br><br>Responsibilities:<br>• Sort and process electronic items and commodities to identify those with potential resale value.<br>• Assess the resale potential of electronics, including whole units and individual components, using established methods.<br>• Conduct thorough testing and verification of electronic functionality while adhering to R2 standards.<br>• Handle and evaluate audio/video equipment such as soundboards, speakers, lighting systems, turntables, and keyboards.<br>• Apply knowledge of audio/video signal paths and connectivity to ensure proper functionality.<br>• Perform PC technician duties, including troubleshooting, repairing, and maintaining computer systems.<br>• Lift and carry items weighing up to 50 pounds as part of warehouse operations.<br>• Operate effectively in a warehouse environment, ensuring safety and efficiency.<br>• Utilize technical expertise to work with a variety of computer hardware and operating systems, including Linux, Mac, and Windows.<br>• Assist with cable installation and system setup as needed.
We are looking for a skilled PC Technician to join our team in Irvine, California, on a long-term contract basis. In this role, you will play a vital part in providing on-site technical support to our valued clients, ensuring their systems operate smoothly and efficiently. As a key representative of our organization, you will be responsible for delivering excellent customer service and building trusted relationships.<br><br>Responsibilities:<br>• Provide on-site technical support to clients, addressing both scheduled and on-demand service requests.<br>• Analyze and resolve technical issues by identifying root causes and implementing effective solutions.<br>• Perform tasks such as password retrieval, patch deployment, and remediation of system alerts.<br>• Collaborate with clients to understand their needs and deliver personalized IT solutions.<br>• Ensure compliance with security standards, policies, and ethical business practices.<br>• Utilize critical thinking to evaluate and troubleshoot problems, proposing tested solutions.<br>• Maintain detailed documentation of all service activities for future reference and efficiency.<br>• Conduct backup remediation and infrastructure-related problem analysis to prevent outages.<br>• Escalate unresolved issues promptly to appropriate teams while maintaining excellent service standards.<br>• Continuously review and improve troubleshooting methods to enhance service delivery.
<p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half (Technology Solutions) is searching for an IT Systems Analyst II with expertise in the administration and support of O365, Citrix, Active Directory and TCP/IP protocols and more. If this sounds like your background, than this IT Systems Analyst role is for you! For this opportunity, you will work near the Orange County, CA area.</p>
<p>We are seeking a Testing Technician to join our client's team, responsible for evaluating, diagnosing, and troubleshooting hardware and software devices. This role plays a critical part in ensuring asset quality and tracking within our organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Test, diagnose, and troubleshoot hardware and software issues using diagnostic tools to identify existing or potential points of failure</li><li>Utilize specialized testing software to assess and document both cosmetic and functional condition of devices</li><li>Accurately enter test results and asset information into the client’s ERP system for effective inventory tracking</li><li>Demonstrate proficiency in both Windows and Apple operating systems to perform comprehensive testing across platforms</li><li>Follow established procedures and safety standards in a warehouse environment</li></ul>
<p>We are seeking a detail-oriented Desktop Support Analyst in Long Beach, California. This role is an integral part of our client's logistics team, where you will be tasked with resolving various technical issues pertaining to laptops, desktop hardware/software, phone, email, and workstation peripherals. You will also provide support in a Windows 10/11 hybrid OS environment, with an emphasis on Dell technologies.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Troubleshoot and resolve issues related to laptops, desktop hardware/software, and phone systems</p><p>• Assist with email problems, specifically in an Office 365 / Outlook environment</p><p>• Maintain and repair workstation peripherals and network printers</p><p>• Handle service desk tickets efficiently and professionally</p><p>• Support remote access/connectivity for team members</p><p>• Leverage knowledge of Active Directory in daily tasks</p><p>• Ensure the smooth operation of Dell Technologies within the organization</p><p>• Monitor and maintain computer hardware across the team.</p>
<p><strong>IT Support Specialist II – Technical Help Desk</strong></p><p>Join a growing organization as an IT Support Specialist II, delivering exceptional second-level technology support across our enterprise systems. This role offers a dynamic environment where you’ll leverage your troubleshooting skills and knowledge of Windows platforms, Active Directory, and communications infrastructure to improve user experiences.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Deliver advanced technical assistance to employees using computers, mobile devices, and collaboration tools.</li><li>Manage and maintain accurate records in our service ticketing system, ensuring issues are resolved promptly.</li><li>Set up and provide support for desktops, laptops, and peripherals across the organization.</li><li>Troubleshoot and resolve hardware/software issues in partnership with internal tech teams and external vendors.</li><li>Provide hands-on mobile device configuration, support, and troubleshooting.</li><li>Evaluate technology issues and report on recurring problems or user feedback trends.</li><li>Actively expand your understanding of new technologies to support end-users effectively.</li><li>Assist with A/V and conferencing equipment as needed for business meetings.</li><li>Participate in technology inventory tracking and software patching efforts.</li></ul><p><strong>Special Assignments:</strong></p><ul><li>Travel to various office sites, including remote locations, with potential short notice (up to 25% of the time).</li><li>Offer on-site and after-hours support for key business events or urgent needs, including weekend and night shifts on a rotating schedule.</li><li>Assist in equipment transport, setup, and user support for project locations or temporary offices.</li></ul><p><br></p>
<p><strong>Help Desk Analyst - Evening and Weekend Shift</strong></p><p><strong>Location:</strong> Downtown Los Angeles (candidate must reside within 1.5 hours of Los Angeles. You'll start onsite in DTLA before transitioning to a primarily remote role.)</p><p><strong>Salary:</strong> $70,000 - $75,000 + Overtime Eligible (Non-Exempt Position)</p><p><strong>Benefits:</strong> Medical, Dental, Vision (M/D/V), Flexible Spending Account (FSA), 401K, Profit Sharing Plan, 10 days vacation (accrued), 5 paid sick days, 1 personal day.</p><p><strong>Work Model:</strong></p><ul><li><strong>Onsite during onboarding:</strong> First 30 days onsite in DTLA, working Monday-Friday from 8 AM–5 PM or 9 AM–6 PM.</li><li><strong>Transition to remote:</strong> After onboarding, 100% remote shift. Occasional onsite may be required for projects such as phone or desktop rollouts.</li><li><strong>Onsite team weeks:</strong> Once every quarter, you’ll join the team onsite for one week to foster collaboration and team dynamics.</li></ul><p><strong>Evening & Weekend Shift:</strong></p><ul><li><strong>Week 1:</strong> Tuesday-Thursday, 3 PM–12 AM; Friday-Saturday, 5 PM–12 AM </li><li><strong>Week 2:</strong> Wednesday-Saturday, 3 PM–12 AM </li></ul><p>As a <strong>Help Desk Analyst</strong>, you’ll play a pivotal role in delivering exceptional technical support to our team and ensuring smooth operations for our technology systems. We value professionals who thrive in dynamic environments, exhibit outstanding customer service, and have the ability to troubleshoot incidents effectively. You'll start onsite in DTLA before transitioning to a primarily remote role.</p><p><br></p><p><br></p>
<p>The IT Support Specialist will work directly with attorneys, staff, professional managers and firm directors as the frontline point of contact for the firm. The IT Support Specialist I have regular</p><p>interactions with the IT staff at all levels of the organization, including IT Directors and the firm's CIO, as it relates to operations, support and technology Improvements. The IT Support Specialist I</p><p>can expect to have frequent contact with attorneys in all the firm's offices including senior leaders throughout the firm.</p><p><br></p><p>The IT Support Specialist I is a critically Important role situated in the IT Department and first reachable asset for IT support issues and requests. They are at the frontline for telephone and email support of all firm‐authorized technology and related‐services including troubleshooting and resolving technical problems. In many ways, the IT Support Specialist I is the IT Department's emissary to the rest of the firm since they'll support our attorneys and staff on a wide range of technology issues typically found in large law firms – especially related to the processing of legal documents. The IT Support Specialist I will lend their support to the firm's IT System Engineers and must be able to resolve Help Desk incidents and requests related to the firm's technology quickly, pleasantly and efficiently.</p><p><br></p><p><br></p>
<p>We are looking for a dedicated Help Desk Analyst I to join our team in Los Angeles, California. In this role, you will serve as the first point of contact for technical support, ensuring timely and effective solutions for hardware, software, and connectivity issues. This position requires a strong customer service focus, excellent troubleshooting skills, and the ability to support both Microsoft and Mac operating systems in a detail-oriented environment.</p><p><br></p><p><strong>Location:</strong> Downtown Los Angeles (candidate must reside within 1.5 hours of Los Angeles. You'll start onsite in DTLA before transitioning to a primarily remote role.)</p><p><strong>Salary:</strong> $70,000 - $75,000 + Overtime Eligible (Non-Exempt Position)</p><p><strong>Benefits:</strong> Medical, Dental, Vision (M/D/V), Flexible Spending Account (FSA), 401K, Profit Sharing Plan, 10 days vacation (accrued), 5 paid sick days, 1 personal day.</p><p><strong>Work Model:</strong></p><ul><li><strong>Onsite during onboarding:</strong> First 30 days onsite in DTLA, working Monday-Friday from 8 AM–5 PM or 9 AM–6 PM.</li><li><strong>Transition to remote:</strong> After onboarding, 100% remote shift. Occasional onsite may be required for projects such as phone or desktop rollouts.</li><li><strong>Onsite team weeks:</strong> Once every quarter, you’ll join the team onsite for one week to foster collaboration and team dynamics.</li></ul><p><strong>Shift:</strong></p><ul><li><strong>Week 1:</strong> Sunday 8am - 5pm; Monday - Thursday 6am - 3pm</li><li><strong>Week 2:</strong> Sunday 8am - 5pm; Monday - Wednesday 6am - 3pm</li></ul><p>As a <strong>Help Desk Analyst</strong>, you’ll play a pivotal role in delivering exceptional technical support to our team and ensuring smooth operations for our technology systems. We value professionals who thrive in dynamic environments, exhibit outstanding customer service, and have the ability to troubleshoot incidents effectively. You'll start onsite in DTLA before transitioning to a primarily remote role.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming service desk inquiries and resolve technical issues related to hardware, software, and connectivity.</p><p>• Troubleshoot and resolve incidents involving Microsoft Windows 10, Active Directory, and other commonly used systems.</p><p>• Provide expert support for Microsoft Office Suite applications, including Word, Excel, and Outlook.</p><p>• Assist in maintaining user accounts, distribution lists, and mailboxes within Microsoft Exchange Administrator console.</p><p>• Support the deployment, setup, and maintenance of Dell computer hardware.</p><p>• Administer and troubleshoot mobile devices and applications used by the organization.</p><p>• Manage and prioritize multiple assignments in a fast-paced environment while maintaining a high level of accuracy.</p><p>• Collaborate with team members to ensure seamless integration and rollout of Mac devices for employees.</p><p>• Deliver exceptional customer service and maintain a high standard when interacting with a diverse user base.</p><p>• Learn and adapt to new software applications, including legal-specific platforms, as required.</p>
<p>Our client is seeking a skilled IT Support Lead for an onsite contract opportunity in Playa Vista, CA. The ideal candidate will bring 4–6 years of experience supporting IT operations in fast-paced environments and possess strong technical knowledge across cloud, networking, and productivity platforms. If you thrive in a classic start-up culture, consider yourself hungry, hardworking, talented, tech-savvy, and proactive, we encourage you to apply. We're looking for individuals who are excited to tackle new challenges and ready to make a real impact. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide daily IT support, troubleshooting user and system issues onsite.</li><li>Manage and administer Microsoft O365 and Intune environments.</li><li>Support Slack setup and issue resolution.</li><li>Work extensively with AWS GovCloud; strong hands-on experience required.</li><li>Track and report incidents and tasks in Jira.</li><li>Assist with other cloud services as needed.</li><li>Monitor, maintain, and troubleshoot networking and connectivity.</li><li>Collaborate with other IT team members and provide timely resolution to technical problems.</li><li>Document troubleshooting steps and maintain detailed records.</li></ul>
We are looking for a dedicated Desktop Support Analyst to join our team in Ontario, California. In this role, you will provide essential technical assistance to ensure the smooth operation of computer systems, hardware, and software within the organization. If you have strong problem-solving skills and a passion for technology, we invite you to apply.<br><br>Responsibilities:<br>• Offer first and second-level technical support for desktops, laptops, mobile devices, and peripherals.<br>• Install, configure, and update hardware and software to meet user needs.<br>• Track and manage IT equipment inventory, ensuring accurate asset documentation.<br>• Facilitate onboarding and offboarding processes, including account setup and provisioning of necessary equipment.<br>• Ensure adherence to IT policies and procedures to maintain system security and compliance.<br>• Document resolutions and support activities while creating and updating knowledge base resources.<br>• Collaborate with IT team members to address and resolve complex technical issues.<br>• Assist with network connectivity troubleshooting and basic server-related tasks when required.<br>• Provide occasional after-hours or weekend support as necessary.
<p><strong>IT Functional Manager – Hybrid (3 Days On-Site)</strong></p><p><strong>Salary:</strong> Up to $140K DOE</p><p><br></p><p>We’re seeking an <strong>IT Functional Manager</strong> to help shape and modernize our North American IT landscape. This hands-on role blends operational support with strategic development, ideal for someone who thrives in a fast-paced, growth-oriented environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the first line of support for ERP and planning systems.</li><li>Develop and execute an IT roadmap aligned with business strategy.</li><li>Translate business needs into scalable IT solutions and process improvements.</li><li>Support the implementation of new systems, including CRM and WMS.</li><li>Collaborate with international IT teams and external partners on key projects.</li></ul><p>For immediate consideration, direct message Reid Gormly on LinkedIN and apply now!</p>
<p><strong>IT Manager</strong></p><p><strong>Location</strong>: Chatsworth, CA (Hybrid, 3-days onsite)</p><p><strong>Salary Range</strong>: $100,000 - $140,000 per year</p><p>Are you a proactive, entrepreneurial IT leader ready to drive digital transformation in a collaborative, fast-paced environment? Are you looking for an opportunity to shape and enhance the IT landscape for a growing organization? If so, we invite you to join our team as an IT Manager!</p><p>We are seeking an innovative and forward-thinking manager to oversee and develop our IT systems, including our proprietary ERP system and future CRM implementation, while working closely with internal stakeholders and external partners to drive efficiency and business growth.</p><p><strong>Key Responsibilities</strong>:</p><ul><li>Act as primary contact for immediate IT issues, particularly those related to the company's proprietary ERP system.</li><li>Design and execute an IT roadmap, ensuring alignment with the organization’s strategic goals.</li><li>Identify business needs and translate them into impactful IT solutions.</li><li>Provide guidance on leveraging digital tools to optimize operations across departments.</li><li>Evaluate workflows, recommend, and oversee the implementation of technology solutions.</li><li>Manage relationships with external vendors, including an outsourced help desk service, ensuring day-to-day IT support meets service level agreements.</li><li>Spearhead the introduction of a CRM system, and guide the implementation of WMS and additional system functionalities.</li><li>Monitor the health, performance, and security of IT systems to ensure operation continuity and efficiency.</li><li>Represent the U.S. office in international IT group meetings and collaborate on global initiatives.</li><li>Create a roadmap to develop the internal IT team’s capabilities, recommending structural enhancements for future needs.</li></ul><p><br></p>
<p><strong>Senior Technical Lead – Customer Data Platform (CDP)</strong></p><p><strong>Location:</strong> Torrance, CA</p><p><strong>Work Type:</strong> Onsite – 4 days per week</p><p><br></p><p><strong>About the Role</strong></p><p>We are seeking a <strong>Senior Technical Lead</strong> to define the technical strategy, architecture, and execution of our Customer Data Platform (CDP). This individual will lead the design and delivery of scalable, secure, and high-performing solutions that enable unified customer data management, advanced analytics, and personalized experiences. The role requires deep technical expertise, strong leadership, and a solid understanding of modern cloud technologies and data platforms.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the design, development, and deployment of a scalable, secure, and high-performance CDP SaaS product.</li><li>Architect solutions integrating various data sources, APIs, and third-party platforms.</li><li>Design, develop, and optimize complex SQL queries for data extraction, transformation, and analysis.</li><li>Build and maintain workflow pipelines using <strong>Digdag</strong>, integrating with platforms such as <strong>Treasure Data</strong>, <strong>AWS</strong>, or other cloud services.</li><li>Automate ETL processes and schedule tasks using Digdag’s YAML-based workflow definitions.</li><li>Implement data quality checks, logging, and alerting mechanisms within workflows.</li><li>Leverage AWS services (e.g., S3, Lambda, Athena) to enhance data processing and storage capabilities.</li><li>Ensure best practices in software engineering, including code reviews, testing, CI/CD, and documentation.</li><li>Oversee data privacy, security, and compliance initiatives (e.g., GDPR, CCPA).</li><li>Develop real-time and batch data processing systems.</li><li>Collaborate with cross-functional teams to translate business requirements into technical solutions.</li><li>Mentor and guide developers, fostering a culture of technical excellence and continuous improvement.</li><li>Troubleshoot complex technical issues and provide hands-on support as needed.</li><li>Monitor, troubleshoot, and optimize data workflows for performance, reliability, and cost-efficiency.</li></ul>
<p><strong>SALESFORCE PLATFORM & INTEGRATION MANAGER</strong></p><p><br></p><p><strong><em>Job Type</em></strong> = Permanent Employment - Onsite</p><p><strong><em>Job Location</em></strong> = Calabasas, CA</p><p><br></p><p><strong><em>Job Summary</em></strong></p><p>The Salesforce Platform & Integration Manager is the strategic leader and authority over the global Salesforce ecosystem. This role owns the end-to-end platform roadmap, implementation, governance structure, and stakeholder engagement model to ensure Salesforce capabilities align tightly with enterprise business priorities. The role blends CRM vision with technical fluency—able to translate executive intent into scalable, secure, and business-ready solutions. This individual will define and oversee platform strategy, architecture alignment, platform configuration and development, user enablement, cross-cloud integrations, and DevOps maturity. They will lead the governance of the platform globally while also empowering regional execution and adoption. This role reports directly to the CIO and serves as a bridge between executive leadership and delivery teams.</p><p><br></p><p><strong><em>Key Focus Areas</em></strong></p><p>-- Strategic Leadership: Own the platform roadmap, govern solution prioritization, lead stakeholder engagement</p><p>-- Platform Architecture, Development & Operations: Ensure technical strategies align with enterprise architecture, including system integrations, data models, API governance, and security standards</p><p>-- User Enablement & Change Management: Define and lead the user enablement strategy, including training frameworks, learning content, and role-based onboarding</p>
