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3 results for Scrum Master in Bethesda, MD

Project Manager

Washington, DC
onsite
Temporary
65.00 - 74.00 USD / Hourly
Senior Technical Project ManagerLocation: (Must reside in the Gaithersburg, MD / Washington, DC Metro Area)Employment Type: Full-Time 26-Week Contract with Potential Extension or ConversionClearance Requirement: Must currently hold or have the ability to obtain a U.S. Government Public Trust clearancePosition OverviewWe are seeking an experienced Senior Technical Project Manager to lead the planning, execution, and successful delivery of Salesforce CRM and Contact Center modernization initiatives supporting a Federal government program. This role requires advanced program and project management expertise within an IT framework, along with a strong technical background in contact center platforms and Salesforce-based solutions.The ideal candidate brings a blend of hands-on technical leadership, solution architecture experience, and the ability to manage complex, cross-functional initiatives in a remote environment. This position plays a key role in driving innovation, continuous improvement, and operational excellence across customer engagement technologies.Position OverviewWe are seeking a Senior Technical Project Manager to lead Salesforce CRM and Contact Center modernization efforts supporting a Federal government program. This role requires strong technical project and program management experience, along with hands-on knowledge of Salesforce platforms and cloud-based contact center technologies. The ideal candidate will bring solution architecture expertise, Agile leadership, and a continuous-improvement mindset to drive high-quality, customer-focused outcomes.KKey Responsibilities<ul><li>Lead end-to-end project lifecycle management for Salesforce and Contact Center modernization initiatives</li><li>Engage with external stakeholders to understand mission needs, goals, and requirements</li><li>Coordinate across cross-functional teams, including business owners, IT leadership, and vendors</li><li>Oversee Salesforce implementations and enhancements (Service Cloud, Experience Cloud, Knowledge Management, Analytics) in compliance with federal and FedRAMP standards</li><li>Manage Contact Center technology deployments (e.g., NICE CXone, Amazon Connect, or equivalent CCaaS platforms), including IVR, call routing, self-service automation, and CRM integrations</li><li>Gather and document functional and technical requirements; translate requirements into user stories and technical specifications</li><li>Facilitate Agile ceremonies, including daily stand-ups and backlog refinement</li><li>Manage scope, schedules, budgets, labor estimates, and project documentation</li><li>Drive continuous improvement by identifying technical solutions that improve performance and customer experience</li><li>Monitor contact center quality metrics and operational performance</li><li>Develop solution architectures for CCaaS, CRM, telephony, and related platforms</li><li>Provide weekly project status reporting to internal and external stakeholders</li><li>Support training, onboarding, and staffing activities for contact center operations as needed</li></ul>
2026-04-07T18:28:43Z

Residential Project Coordinator

Towson, MD
onsite
Permanent
70000.00 - 85000.00 USD / Yearly
Robert Half looking for an experienced and detail-oriented Residential Project Coordinator to join our client's team. In this Residential Project Coordinator role, you will collaborate with new home construction clients to develop structural and design specifications for semi-custom projects. Your expertise in project coordination and construction processes will be essential to ensure the seamless execution of projects from start to finish. Responsibilities:<ul><li>Facilitate client meetings to gather and understand structural and design preferences for construction projects.</li><li>Create and manage project documentation, including change orders and technical specifications, ensuring accuracy.</li><li>Conduct site visits to inspect client requests and review finalized site plans with clients.</li><li>Serve as the communication hub between project managers, subcontractors, and clients to maintain project alignment.</li><li>Maintain organized records and documentation for all construction project activities.</li><li>Provide administrative assistance to support budgeting and financial planning for projects.</li><li>Participate in project meetings and document discussions, decisions, and action points.</li></ul>
2026-03-30T18:54:08Z

HR Project Manager

Baltimore, MD
onsite
Contract / Temporary to Hire
50.00 - 60.00 USD / Hourly
We are looking for a dedicated HR Project Manager in Baltimore, Maryland, to join our team on a contract with the potential for a long-term position. This role is pivotal in streamlining compliance-based operations and optimizing integration efforts to align with organizational objectives. The ideal candidate will bring expertise in HR compliance and process improvement, ensuring adherence to federal, state, and local regulations while driving efficiency. Responsibilities: • Maintain in-depth knowledge of HR and healthcare regulations to ensure compliance across all human capital processes. • Monitor and evaluate the progress of integration projects, ensuring they meet strategic business goals. • Develop and implement detailed plans for process optimization and compliance audits. • Analyze current workflows and identify areas for improvement to enhance operational efficiency. • Create training materials and documentation to support compliance initiatives and educate team members. • Provide training and guidance on new systems and processes to ensure seamless adoption. • Manage credentialing practices, ensuring licenses, certifications, and registrations remain up-to-date and compliant with regulatory standards. • Collaborate with cross-functional teams to address integration challenges and foster effective communication. • Lead special projects focused on compliance and process improvement, ensuring alignment with organizational objectives.
2026-04-07T17:29:05Z