Results for Customer Service Representative Monday Friday Jobs in Bentonville, AR

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Customer Service Representative - Wednesdays off

Bentonville, AR
onsite
Temporary / Contract
18.05 - 20.9 USD / Hourly
We are looking for a customer-focused, detail-oriented individual to support employees with benefit-related questions in a Long-term Contract position based in Arkansas. This opportunity is well suited for someone who communicates clearly, works independently, and can manage sensitive information with discretion. The role begins remotely and involves assisting with topics such as health coverage, retirement plans, enrollment support, and claims inquiries while delivering a dependable service experience. Responsibilities: • Respond to employee inquiries about benefit programs, including medical coverage, retirement options, claims, and enrollment matters, with accuracy and professionalism. • Walk employees through online tools, account access, and available resources so they can complete benefits-related tasks successfully. • Investigate service issues, provide appropriate resolutions when possible, and direct more complex concerns to the correct support channels. • Record each customer interaction thoroughly in internal systems to maintain accurate service and case documentation. • Handle conversations across multiple platforms and applications while maintaining a high level of attentiveness and service quality. • Safeguard confidential employee information by following privacy expectations and secure handling procedures. • Maintain consistent availability during the assigned regular schedule, including the required half-day Saturday shift and Wednesday off. • Participate fully in required training and apply new processes, tools, and service standards quickly and effectively.
2026-10-12T00:00:00Z

Customer Service Representative

Fayetteville, AR
onsite
Temporary to Hire
15.2 - 17.6 USD / Hourly
We are looking for a Customer Service Representative to join a growing team in Arkansas. This contract-to-permanent opportunity is ideal for someone who enjoys helping customers, thrives in a fast-paced call center setting, and wants to build a long-term career with advancement potential. In this permanent, entry-level role, you will support clients by handling inquiries, documenting interactions accurately, and contributing to a structured onsite service environment. Responsibilities: • Respond to inbound customer calls and provide timely, courteous assistance for a wide range of client questions and concerns. • Record customer interactions thoroughly in the case management system to ensure accurate tracking and follow-up. • Maintain daily activity records that support productivity monitoring and highlight performance trends. • Place outbound calls when additional contact is needed to investigate issues and bring complex situations to resolution. • Support team-led initiatives such as testing activities and customer support projects as assigned by leadership. • Adjust quickly to updated procedures, service expectations, and operational guidelines while maintaining quality standards. • Manage multiple tasks efficiently in a high-volume environment while protecting confidential customer information. • Contribute to a dependable and focused workplace through consistent attendance, punctuality, and strong work habits.
2026-10-12T00:00:00Z

Customer Service Manager

Fayetteville, AR
onsite
Temporary to Hire
22.8095 - 26.411 USD / Hourly
We are looking for an experienced Customer Service Manager to join a growing insurance agency in Fayetteville, Arkansas. This contract opportunity is ideal for a licensed Property & Casualty specialist who enjoys strengthening client relationships, overseeing service operations, and supporting business growth. In this role, you will work closely with agency leadership and sales partners to ensure policyholders receive responsive, knowledgeable service while daily workflows remain organized and efficient. Responsibilities: • Guide policyholders through service-related requests, answering coverage questions and resolving issues with care and professionalism. • Oversee day-to-day policy administration, including renewals, endorsements, billing matters, documentation updates, and coverage adjustments. • Partner with agency leadership and producers to keep client service activities on track and improve overall team effectiveness. • Coordinate outreach, follow-up communication, appointment scheduling, and open service items to maintain a high level of responsiveness. • Support new business activity by assisting with applications, quote preparation, submission follow-through, and carrier communication. • Review service workflows and recommend practical improvements that enhance retention, satisfaction, and operational consistency. • Maintain accurate client files and ensure records are updated within agency systems and related tracking tools. • Address complex customer concerns with sound judgment, clear communication, and a solution-focused approach. • Contribute to administrative process development and take on expanded operational responsibilities as the agency continues to grow.
2026-10-15T00:00:00Z

3 results for Customer Service Representative Monday Friday in Bentonville, AR