We are looking for a dedicated and friendly Patient Service Representative to join our team in Greenville, South Carolina. In this Contract to permanent position, you will play a key role in ensuring a positive experience for patients by managing appointments, handling administrative tasks, and providing exceptional customer service. This role is ideal for someone who thrives in a healthcare environment and enjoys interacting with patients.<br><br>Responsibilities:<br>• Greet patients and visitors with professionalism, ensuring a welcoming environment.<br>• Schedule, reschedule, and confirm appointments, maintaining an organized calendar.<br>• Register patients and update their demographic and insurance details within the system.<br>• Verify insurance eligibility and secure necessary authorizations for services.<br>• Collect co-payments, deductibles, and outstanding balances from patients.<br>• Maintain accurate and up-to-date patient records in electronic health systems.<br>• Coordinate with clinical staff to facilitate appointments and required documentation.<br>• Manage the check-in and check-out processes efficiently to keep operations running smoothly.<br>• Address patient inquiries and provide assistance over the phone or in person.
We are looking for a Patient Service Representative to join our team in Greenville, South Carolina. This is a contract-to-permanent position offering an excellent opportunity to make a meaningful impact in the healthcare industry. The ideal candidate will provide exceptional support to patients and visitors, ensuring a seamless experience from check-in to check-out.<br><br>Responsibilities:<br>• Greet patients and visitors warmly, offering attentive and detail-oriented assistance during their visit.<br>• Schedule, reschedule, and confirm appointments while maintaining an organized calendar.<br>• Register patients and update their demographic and insurance details in the electronic health records system.<br>• Verify insurance coverage and secure necessary authorizations as required.<br>• Collect payments, including co-pays, deductibles, and outstanding balances, ensuring accurate financial transactions.<br>• Maintain accurate and up-to-date patient records in compliance with organizational standards.<br>• Coordinate with clinical staff to ensure smooth communication regarding appointments and documentation.<br>• Manage the check-in and check-out process efficiently to optimize patient flow.<br>• Respond to patient inquiries and provide solutions or escalate issues as needed.<br>• Follow established protocols to deliver high-quality patient services.
We are looking for a detail-oriented and compassionate Patient Service Representative to join our team in Greenville, South Carolina. In this Contract to permanent position, you will play a vital role in delivering excellent service by assisting patients and visitors, managing appointments, and ensuring accurate record-keeping. This is an exciting opportunity to contribute to the healthcare industry while providing a positive experience for patients.<br><br>Responsibilities:<br>• Welcome and assist patients and visitors with a friendly and attentive demeanor.<br>• Schedule, confirm, and reschedule patient appointments to ensure efficient use of time and resources.<br>• Register patients and update their demographic and insurance details in the electronic health records system.<br>• Verify insurance coverage and complete authorization processes as needed.<br>• Collect payments, including co-pays, deductibles, and outstanding balances, during patient visits.<br>• Maintain accurate and up-to-date patient records in compliance with healthcare regulations.<br>• Collaborate with clinical staff to coordinate patient appointments and ensure proper documentation.<br>• Oversee smooth check-in and check-out procedures to enhance patient flow and satisfaction.<br>• Address patient inquiries and provide guidance regarding services and billing.<br>• Support the team in managing high call volumes while maintaining excellent customer service.