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1 result for Desktop Support Analyst in Belleville, MI

IT Support Specialist
  • Ann Arbor, MI
  • onsite
  • Contract / Temporary to Hire
  • 23.75 - 27.5 USD / Hourly
  • We are looking for an experienced IT Support Specialist to join our team at a leading hospice facility in Ann Arbor, Michigan. This position involves providing on-site technical support while delivering exceptional customer service in a challenging and sensitive environment. As a Contract to permanent position, this is an excellent opportunity to grow your career in a dynamic healthcare setting.<br><br>Responsibilities:<br>• Provide Level 1 troubleshooting for Windows-based systems, including Active Directory, Office 365, and Exchange.<br>• Offer technical support for mobile devices, including Android and iPads.<br>• Assist with onboarding 20-30 new team members per month, ensuring smooth setup of workstations and access to necessary systems.<br>• Handle online troubleshooting requests from remote staff, resolving technical issues efficiently.<br>• Set up and maintain workstations and networking equipment to ensure seamless operation.<br>• Manage inventory of IT equipment and supplies to support facility operations.<br>• Deliver exceptional customer service while working with individuals in a high-stress healthcare environment.<br>• Collaborate with team members to identify and resolve technical issues promptly.<br>• Maintain accurate documentation of support activities and system configurations.
  • 2026-03-19T00:00:00Z