<p><strong>Key Responsibilities:</strong></p><p>· Greet patients and visitors, providing a warm and welcoming atmosphere in the office or clinic.</p><p>· Schedule and confirm patient appointments, manage cancellations, and maintain accurate calendars for healthcare providers.</p><p>· Process patient intake forms, verify insurance information, and maintain electronic health records (EHR).</p><p>· Answer and direct calls professionally, take detailed messages, and follow up with patients as needed.</p><p>· Liaise between patients, healthcare providers, and medical staff to ensure smooth operations.</p><p><strong>· </strong> Ensure reception and waiting areas are clean, organized, and properly stocked with informational materials. </p><p>· Follow HIPAA regulations and office policies to maintain confidentiality and professionalism.</p>
<p>We are looking for a detail-oriented Medical File Clerk to join our team on a short-term contract basis in Wilmington, Delaware. In this role, you will play a critical part in organizing, digitizing, and securely managing patient and caregiver records. This is an onsite position requiring precision and adherence to confidentiality standards.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Organize and prepare patient and caregiver paper records for electronic scanning.</p><p>• Use a multifunction scanning device to digitize double-sided documents efficiently.</p><p>• Save scanned files to a designated network drive, following a specific naming convention for easy reference.</p><p>• Ensure proper handling of personal information by obtaining necessary signatures and adhering to privacy regulations.</p><p>• Collaborate with on-site supervisors and agency directors to ensure smooth operations.</p><p>• Follow detailed instructions provided for file management and scanning procedures.</p><p>• Maintain accuracy and attention to detail when processing approximately 300–400 files across different locations.</p><p>• Utilize software tools like SharePoint for file organization and access.</p><p>• Troubleshoot and resolve any minor technical issues related to scanning equipment.</p><p>• Ensure compliance with organizational policies and confidentiality requirements.</p>
<p>We’re partnering with a well‑established organization in the York area that’s looking for an organized, proactive <strong>Office Coordinator</strong> to support daily office operations and keep everything on track. If you thrive in an administrative role and enjoy juggling a variety of tasks, this could be a great fit!</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Coordinating daily office operations and administrative tasks</li><li>Answering phones, emails, and greeting visitors</li><li>Scheduling meetings and managing calendars</li><li>Assisting with data entry, reporting, and document preparation</li><li>Ordering office supplies and supporting internal teams</li><li>Acting as a key point of contact for staff and visitors</li></ul><p><br></p>
<p>A healthcare organization in Baltimore is seeking an experienced Customer Service Representative with a background in public health to join their team! In this contract position, you will handle high volumes of inbound calls related to public health information, ensuring callers receive accurate guidance and are directed to appropriate resources. This contract role requires strong communication skills and a commitment to excellent customer service, with the potential for extension based on organizational needs.</p><p><br></p><p>Responsibilities:</p><p>• Manage high volumes of inbound calls from the public, providing accurate information and support.</p><p>• Follow established scripts and protocols to ensure consistent communication.</p><p>• Maintain a detail-oriented and courteous demeanor while addressing caller inquiries.</p><p>• Ask clarifying questions to understand caller needs and minimize errors.</p><p>• Direct callers to the appropriate departments or resources based on their concerns.</p><p>• Accurately document call details and interactions in the system.</p><p>• Protect caller confidentiality and adhere to organizational policies.</p><p>• Escalate complex or urgent issues in accordance with provided guidelines.</p><p>• Work collaboratively with team members to ensure smooth operations.</p>