<p>We are looking for a Systems Administrator to support and strengthen a growing ServiceNow environment. This opportunity is ideal for someone who enjoys hands-on platform administration, resolving user issues, and refining system functionality to better serve internal teams. The person in this role will collaborate with business and technical partners to maintain reliable day-to-day operations while helping expand the value of the ServiceNow platform over time.</p><p><br></p><p>Responsibilities:</p><p>• Manage the daily administration of the ServiceNow platform, ensuring stable performance and dependable support for users across the organization.</p><p>• Investigate incidents, service requests, and system issues, then deliver timely resolutions that minimize disruption and improve user satisfaction.</p><p>• Configure and maintain platform components such as forms, workflows, catalogs, notifications, and routine automations to support business needs.</p><p>• Work with stakeholders across IT and business teams to identify process enhancements and translate operational needs into practical platform updates.</p><p>• Strengthen existing ServiceNow capabilities by recommending and applying improvements that streamline usage and elevate the overall user experience.</p><p>• Develop and refine features including service level tracking, alerts, escalations, and reporting to improve visibility and operational effectiveness.</p><p>• Provide administrative support for ITSM-related functions and asset management processes within the ServiceNow environment.</p><p>• Participate in platform upgrades, testing activities, and release preparation to help ensure smooth deployments and continued system reliability.</p><p>• Create and maintain clear system documentation, configuration records, and administrative procedures to support consistent platform management.</p><p>• Contribute to the ongoing growth of ServiceNow adoption by helping teams make better use of available platform features and functionality.</p>
<p>We are looking for an eager Linux/Unix Systems Administrator.</p><p><br></p><p>Linux and Microsoft Server Administration</p><p>Storage System (Netapp)</p><p>VMWare and Citrix XenServer Administration</p><p>Server backups</p><p>Hardware installation and maintenance (requires some lifting)</p><p>Assists HelpDesk support and departmental technical service requests</p><p>Network and Telecommunications</p><p>Assists in</p><p>The management of network devices (router, firewall, switches, etc.) administration, and reporting.</p><p>Monitoring network performance, troubleshooting, and security incident handling.</p><p>Configuration of wireless network and APs.</p><p>System logging, monitoring, and access</p><p>PBX system, handsets, voicemail, and peripherals</p><p>Keeps documentation of policies and procedures up to date</p><p>Provides backup for other ITS team members as needed</p><p>Works closely with vendor support when required</p><p>On-call schedule for responding to and resolving systems issues occurring outside of business hours</p><p>Perform other duties as assigned by the Director of IT Services</p><p><br></p><p> </p>
<p>IT Systems Administrator opening to support and maintain core infrastructure technologies. This individual will serve as a key technical resource responsible for systems administration, infrastructure support, user access management, technology projects, and escalated troubleshooting. The ideal candidate is hands-on, customer-focused, and passionate about improving the reliability, security, and performance of IT systems.</p><p>What You'll Do</p><p>• Administer and support Windows Server environments, Active Directory, Microsoft Entra ID (Azure AD), Microsoft 365, DNS, DHCP, and Group Policy.</p><p>• Serve as an escalation point for complex technical issues and provide advanced support for infrastructure and end-user technologies.</p><p>• Monitor system health, performance, and availability while proactively identifying and resolving issues.</p><p>• Plan and execute upgrades, patching, and lifecycle management activities for servers, endpoints, and infrastructure components.</p><p>• Manage user accounts, permissions, and access controls across enterprise systems.</p><p>• Support backup, disaster recovery, and business continuity processes.</p><p>• Participate in technology deployments, infrastructure projects, and system integrations.</p><p>• Partner with cybersecurity and business stakeholders to maintain secure and reliable IT operations.</p><p>• Create and maintain technical documentation, asset inventories, and operational procedures.</p><p><br></p><p>Interested candidates should contact Sally at 612.249.0254 or sally.lander@roberthalf(com).</p>