We are looking for a Collections Specialist to support member account resolution for a credit union in Louisiana. This long-term contract opportunity is ideal for someone who combines strong collections knowledge with a service-focused approach to helping members navigate payment solutions. In this role, you will manage past-due accounts with care, maintain accurate documentation, and work closely with internal partners to promote positive member experiences and account accuracy.<br><br>Responsibilities:<br>• Oversee collection activities for delinquent member accounts and pursue timely resolution through detail-oriented outreach and follow-up.<br>• Speak with members about account balances, repayment options, and current account standing while maintaining a respectful and solutions-oriented approach.<br>• Respond to questions and concerns with a high level of customer care, helping members understand available paths toward resolving outstanding obligations.<br>• Record all conversations, commitments, and payment arrangements accurately within account management systems to ensure complete documentation.<br>• Partner with colleagues across internal departments to address account discrepancies and support a smooth member experience.<br>• Evaluate individual account situations and recommend practical payment solutions that align with member needs and credit union guidelines.<br>• Monitor account activity and payment progress to ensure follow-through on agreed arrangements and identify when additional action is needed.
<p>We are looking for a dedicated Collections Specialist to join our team in Baton Rouge, Louisiana. In this role, you will play a crucial part in ensuring timely and detail-oriented resolution of outstanding balances while maintaining strong customer relationships. This is a short-term contract to permanent position.</p><p><br></p><p>Responsibilities:</p><p>• Handle member account collections with attention to detail and ensure timely resolutions.</p><p>• Communicate clearly with members to discuss outstanding balances, payment options, and account details.</p><p>• Provide exceptional customer service by addressing inquiries and resolving concerns effectively.</p><p>• Maintain detailed and accurate records for all member interactions, payments, and agreements.</p><p>• Work closely with internal teams to support member satisfaction and ensure account accuracy.</p><p>• Identify financial solutions tailored to individual member needs.</p><p>• Monitor and follow up on overdue accounts to ensure compliance with company policies.</p><p>• Utilize collections and account management software to track and manage accounts.</p><p>• Stay informed on industry best practices and apply them to improve collection processes.</p>
<p>We are looking for a skilled Bookkeeper to join our team in Baton Rouge, Louisiana. This is a short-term contract position with the potential for long-term employment, where you will play an integral role in managing financial records and ensuring accuracy in all bookkeeping tasks. The ideal candidate will have extensive experience with QuickBooks and a strong understanding of accounts payable, accounts receivable, and bank reconciliations.</p><p><br></p><p>Responsibilities:</p><p>• Maintain accurate financial records and ensure all transactions are properly documented.</p><p>• Process accounts payable and accounts receivable efficiently and in a timely manner.</p><p>• Conduct regular bank reconciliations to ensure financial data aligns with account balances.</p><p>• Utilize QuickBooks to manage and track financial data effectively.</p><p>• Prepare financial reports and summaries as needed to support decision-making.</p><p>• Monitor and resolve any discrepancies in financial records or transactions.</p><p>• Collaborate with other departments to ensure seamless financial operations.</p><p>• Assist in audits by providing necessary documentation and reports.</p><p>• Keep up-to-date with bookkeeping best practices and compliance requirements.</p>