<p>Our client is seeking an ambitious and results-driven <strong>Sales Manager</strong> to lead business development and customer growth initiatives throughout the Northeast region, with primary responsibility for Pennsylvania, New Jersey, and New York.</p><p><br></p><p>This is an outstanding opportunity for a high-performing sales professional who wants more than just a territory management role. The position offers significant visibility with executive leadership, ownership of a growing region, and a clearly defined path into a future <strong>Director-level leadership position</strong> as the organization continues to expand.</p><p><br></p><p>The ideal candidate brings a proven track record of driving revenue growth, developing strategic customer relationships, and identifying new market opportunities within a manufacturing, industrial, distribution, or B2B environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Develop and execute a strategic sales plan for the Northeast territory.</li><li>Drive revenue growth through both new business development and expansion of existing customer relationships.</li><li>Identify, prospect, and secure new accounts within targeted markets.</li><li>Build strong relationships with key decision-makers, stakeholders, and strategic partners.</li><li>Partner with operations, customer service, and leadership teams to ensure exceptional customer experiences.</li><li>Analyze market trends, competitive activity, and customer needs to identify growth opportunities.</li><li>Manage sales forecasting, pipeline development, and territory planning.</li><li>Conduct regular customer visits and maintain an active presence throughout the region.</li><li>Negotiate pricing, contracts, and commercial agreements.</li><li>Provide leadership with market intelligence and recommendations to support business strategy.</li><li>Serve as a trusted advisor to customers while positioning the organization for long-term growth.</li></ul><p><br></p>
We are looking for an IT Application Support Specialist to provide dependable support for business applications and day-to-day technology needs in Pennsylvania. This contract position offers the potential for a permanent role and is ideal for someone who enjoys resolving technical issues, assisting users, and helping maintain stable system performance across a fast-paced environment. The person in this role will work closely with employees, technical teams, and business partners to address support requests, improve application usage, and contribute to ongoing operational success.<br><br>Responsibilities:<br>• Manage incoming support requests through the ticketing platform and prioritize issues based on business impact and urgency.<br>• Investigate and resolve application and system problems ranging from routine questions to more complex user-reported incidents.<br>• Carry out recurring processing activities for supported applications to help ensure smooth and accurate operations.<br>• Administer user access, permissions, and report availability while maintaining appropriate security controls.<br>• Maintain detailed ticket records, update user information, and document actions taken through final resolution and closure.<br>• Communicate regularly with end users to provide status updates, answer questions, and confirm successful issue resolution.<br>• Identify opportunities to strengthen service delivery and suggest practical updates to workflows or support procedures.<br>• Partner with analysts, developers, and other IT teams on system integration efforts and additional technology-related initiatives as needed.
<p>We are looking for a <strong>Client Service Associate</strong> to join a growing team supporting brokerage operations in Pennsylvania. This contract opportunity is ideal for someone who thrives in a fast-moving environment, communicates effectively with clients and advisors, and takes pride in accurate administrative support. The position focuses on handling service-related transactions, reviewing documentation, and maintaining reliable records throughout daily operations.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Process incoming payments and service transactions with a high degree of accuracy and timeliness.</p><p>• Review submitted forms and supporting documents to confirm completeness and compliance before entry.</p><p>• Enter and update customer and transaction information in internal systems while maintaining precise records.</p><p>• Respond to inquiries from advisors and clients in a clear and attentive manner through phone and written communication.</p><p>• Handle inbound and outbound customer service interactions to resolve issues, provide updates, and support ongoing requests.</p><p>• Coordinate order and request details carefully to ensure smooth follow-through on service activities.</p><p>• Prioritize multiple tasks effectively in a fast-paced environment while meeting established turnaround expectations.</p><p>• Identify discrepancies in paperwork or account information and escalate concerns when additional review is needed.</p>
<p>We are seeking a Customer Service Representative to provide exceptional customer support and ensure accurate order processing. This role serves as a key point of contact for customers, handling inquiries, resolving issues, and coordinating with internal teams to support order fulfillment and customer satisfaction.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Process customer orders accurately, ensuring all account details, pricing, and order information are entered correctly.</li><li>Provide customers with updates on order status, shipping schedules, delays, and additional information needed to complete requests.</li><li>Respond to customer inquiries and resolve issues in a professional and timely manner.</li><li>Monitor and manage online orders, process updates, and maintain ongoing communication with customers.</li><li>Maintain accurate records of customer interactions, concerns, and resolutions.</li><li>Collaborate with internal departments, including sales, marketing, production, and shipping, to support customer needs.</li><li>Answer inbound calls and provide information regarding products, services, and company offerings.</li><li>Process credit card transactions and assist with shipment tracking, delivery coordination, and issue resolution.</li><li>Prepare quotes, create purchase orders, process invoices, maintain files, review reports, and support special projects as needed.</li></ul><p><br></p>
<p>Robert Half is seeking a friendly, professional, and customer-focused <strong>Call Center Customer Service Representative</strong> to join a local team. In this role, you will handle inbound calls, assist customers with questions and concerns, resolve issues efficiently, and provide a positive customer experience. The ideal candidate has strong communication skills, a problem-solving mindset, and the ability to work in a fast-paced environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Answer a high volume of inbound and/or outbound customer calls</li><li>Assist customers with account questions, billing inquiries, orders, service issues, and general support</li><li>Resolve customer concerns in a timely, accurate, and professional manner</li><li>Document customer interactions and update records in the system</li><li>Escalate complex issues to the appropriate department when needed</li><li>Maintain a strong understanding of company products, services, and policies</li><li>Meet performance goals related to call quality, response time, and customer satisfaction</li><li>Provide excellent service while maintaining professionalism and empathy</li></ul><p><br></p>