<p>We are seeking a Customer Service Representative for our location in Fairfax, Virginia. This role will be based in the payment processing department of our organization, working on-site from Monday to Friday. The position offers a contract employment opportunity and involves a variety of tasks centered around customer service, collections, and data entry.</p><p>Responsibilities:</p><p>• Efficiently handle customer inquiries and resolve issues.</p><p>• Handling phone calls and emails -incoming calls, email requests, chat, and in-person</p><p>• Update and maintain accurate customer credit records.</p><p>• Monitor customer accounts and take appropriate actions.</p><p>• Follow up with customers regarding past due payments through phone calls and emails.</p><p>• Send reminders to customers about delinquent payments via email, voicemail, and mail.</p><p>• Perform data entry tasks to update customer accounts.</p><p>• Collaborate with the mortgage division, applying prior collections or banking experience as needed.</p><p>• Handle multiple phone calls in a fast-paced environment while maintaining attention to detail.</p><p>• Utilize Office suite effectively and demonstrate a willingness to learn new processes and systems.</p><p><br></p>
<p>We are seeking a Customer Service Representative for our location in XXXXX, Virginia. This role will be based in the payment processing department of our organization, working on-site from Monday to Friday. The position offers a contract employment opportunity and involves a variety of tasks centered around customer service, collections, and data entry. If you are looking to get your foot in the door with a great company this is the opportunity for you.</p><p>Responsibilities:</p><p><br></p><p>• Efficiently handle customer inquiries and resolve issues.</p><p>• Process customer credit applications with precision.</p><p>• Update and maintain accurate customer credit records.</p><p>• Monitor customer accounts and take appropriate actions.</p><p>• Follow up with customers regarding past due payments through phone calls and emails.</p><p>• Send reminders to customers about delinquent payments via email, voicemail, and mail.</p><p>• Perform data entry tasks to update customer accounts.</p><p>• Collaborate with the mortgage division, applying prior collections or banking experience as needed.</p><p>• Handle multiple phone calls in a fast-paced environment while maintaining attention to detail.</p><p>• Utilize Office suite effectively and demonstrate a willingness to learn new processes and systems.</p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Fairfax, Virginia. This is a Contract to permanent position, offering an excellent opportunity for candidates seeking growth in a dynamic and fast-paced environment. The ideal candidate will bring strong communication skills, exceptional multitasking abilities, and a passion for delivering top-notch service.<br><br>Responsibilities:<br>• Respond promptly to inbound inquiries and provide accurate information to clients.<br>• Process payments and manage data entry tasks with attention to detail.<br>• Compile and maintain detailed reports, ensuring accuracy and timeliness.<br>• Collaborate with loan teams and vendors to address client needs and resolve concerns.<br>• Handle administrative support duties, including organizing and updating records.<br>• Assist clients with questions and provide solutions to their concerns.<br>• Utilize Microsoft Office tools, including Word and Excel, for daily tasks.<br>• Thrive in a fast-paced environment by managing multiple priorities effectively.<br>• Ensure excellent communication with clients while maintaining professionalism.
We are looking for an experienced Customer Service Representative II to join our team in Ashburn, Virginia. In this long-term contract position, you will play a vital role in delivering outstanding support to clients while contributing to the company’s growth and continuous improvement initiatives. This role requires a strong ability to manage customer interactions, maintain operational efficiency, and foster team collaboration.<br><br>Responsibilities:<br>• Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring client satisfaction.<br>• Actively contribute to driving sales growth through understanding customer needs and offering tailored solutions.<br>• Perform essential office functions, including maintaining records and managing databases, to support daily operations.<br>• Develop and implement plans that align with company policies and quality standards to improve service delivery.<br>• Monitor and enhance processes to drive continuous improvement and meet ISO quality requirements.<br>• Train new employees to ensure they are equipped with the necessary skills and knowledge to succeed in their roles.<br>• Analyze competitive landscapes to identify opportunities for growth and innovation.<br>• Collaborate with internal teams to uphold revenue accounting processes and maintain organizational compliance.<br>• Communicate effectively with customers and colleagues to build strong relationships and foster teamwork.<br>• Utilize interpersonal skills to create a positive and engaging environment for both clients and team members.
We are looking for a dedicated Customer Service Representative I to join our team in Baltimore, Maryland. In this long-term contract role, you will assist customers with vehicle impoundment processes, ensuring clarity and compliance with relevant policies and procedures. This position requires excellent communication and organizational skills to deliver outstanding service and handle documentation efficiently.<br><br>Responsibilities:<br>• Provide clear guidance to customers on required documentation and procedures for vehicle release, auction, or disposal.<br>• Explain the implications of impoundment policies, including fees and restrictions on vehicle registration or tags.<br>• Review and validate official forms, such as police reports and towing receipts, for accuracy and completeness.<br>• Verify customer documentation, such as vehicle registration, driver’s licenses, and insurance, for authenticity.<br>• Determine appropriate steps for vehicle release, auction, or disposal based on impoundment circumstances and applicable laws.<br>• Access and retrieve data from the Department of Motor Vehicle database to identify liens or outstanding violations associated with vehicles.<br>• Schedule and coordinate administrative hearings to resolve disputes related to impounded vehicles.<br>• Maintain electronic records and ensure proper filing of all documentation.<br>• Deliver exceptional customer service and address inquiries promptly and professionally.
<p>Are you a Senior Accountant or experienced Auditor withing a CPA firm looking to take your career to the next level within a dynamic and complex corporate finance environment? This is your opportunity to step into a high-impact role where you’ll collaborate with executive leadership, hone your financial reporting expertise, and contribute to organizational initiatives across departments. We are seeking a motivated Corporate Accounting Analyst to support the Chief Accounting Officer and Corporate Controller as a key member of the Finance team. This role is ideal for someone who thrives in a fast-paced environment, values ownership and accountability, and is eager to grow into a leadership position.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Financial Reporting & Analysis:</p><p>- Work with multi-layered, multi-division financial reporting structures, including approximately 50 subsidiaries, an expanding international footprint, and shared service centers.</p><p>- Perform intercompany eliminations, currency conversions, general ledger reconciliations, corporate allocations, and adjusting journal entries.</p><p>- Prepare monthly, quarterly, and annual financial statements for internal and external purposes.</p><p>- Assist with annual financial audits and corporate tax preparation.</p><p>- Contribute to automation initiatives by working with internal programmers to streamline transactions, reporting, and reconciliations.</p><p><br></p><p>Budgeting, Forecasting, and Strategic Initiatives:</p><p>- Support corporate budgeting, forecasting, and controls, including analyzing and reporting on - revenue, overhead costs, cash flow, and staffing fluctuations.</p><p>- Partner with the Chief Accounting Officer and Corporate Controller to drive Finance Department initiatives, including internal control enhancements and the adoption of new accounting standards.</p><p>- Periodically participate in cross-departmental activities, such as HR, legal, and procurement initiatives.</p><p><br></p><p>Cross-Functional Collaboration:</p><p>- Communicate and coordinate effectively with operating divisions, corporate departments, and external financial partners.</p><p>- Contribute to finance department process improvements and strategic corporate initiatives.</p><p><br></p><p>Please apply directly to this post for consideration. If you have additional questions, please contact Lee Chernett, VP at Robert Half Finance & Accounting, via LinkedIn.</p>
<p>The Call Center Specialist serves as the frontline representative for the company, handling inbound and outbound customer inquiries related to telecommunications products and services. This role is responsible for resolving issues, providing technical support, processing service requests, and ensuring a high level of customer satisfaction. The ideal candidate has strong communication skills, a customer-first mindset, and experience in a high-volume call center environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer incoming calls, emails, or chats from customers regarding billing, service plans, technical issues, and general inquiries.</li><li>Troubleshoot and resolve customer concerns related to mobile, internet, TV, and landline services.</li><li>Provide accurate product and service information, upsell or recommend upgrades as appropriate.</li><li>Escalate complex issues to Tier 2 support or technical departments when necessary.</li><li>Document all interactions in the customer relationship management (CRM) system.</li><li>Maintain a strong knowledge of company services, promotions, pricing plans, and policies.</li><li>Meet or exceed performance metrics, including call handling time, customer satisfaction, and resolution rate.</li><li>Follow all company procedures regarding data security, customer privacy, and compliance requirements.</li><li>Participate in regular training sessions to stay up to date on new products, system updates, and customer service best practices.</li></ul><p><br></p>
<p>Are you a driven, organized, detail-oriented Senior Accountant with sharp analysis skills? If that sounds like you, then we should talk. My client is looking for a Senior Accountant who will play a key role in ensuring the smooth running of their finances. Reporting directly to the Senior Controller, this position will not only have significant exposure to the EVP of Finance and the Chief Financial & Administrative Officer but will also have the opportunity to drive positive results across the team. The Senior Accountant will be on site for the first 90 days and then transition to 4 days in-office and 1 day work from home. If you are a highly motivated and driven individual looking to work in a complex structure that rewards high performers, please apply.</p><p>Major Responsibilities:</p><p>General Ledger:</p><ul><li>Assist in the month-end closing process, reconcile assigned accounts, and prepare and post general journal entries.</li></ul><p>Financial Reporting & Analysis:</p><ul><li>Assist in preparing monthly financial statements, revenue, and expense analysis, and year-end audit.</li><li>Perform financial analysis and assist with the annual budget.</li></ul><p>General Department Responsibilities:</p><ul><li>Prepare schedules, research issues, and work collaboratively with staff accountants, accounts payable personnel, controllers, and accounting systems staff.</li><li>Undertake special projects and show the ability and initiative to be a team player.</li><li>Occasionally assist in training new employees.</li></ul><p>Please apply directly to this job post for consideration. If you have additional questions, please contact Lee Chernett, VP at Robert Half Finance & Accounting, via LinkedIn or by calling 571.297.9074</p>
<p>Robert Half has a new direct-hire opportunity for a Sales Support Specialist for a growing construction company in Beltsville, MD. Construction industry experience is highly preferred. If interested, please consider applying to this posting or contact Cody Marshall at Robert Half to learn more.</p><p><br></p><p><strong>Position Summary:</strong></p><p>The Sales Support Specialist will work closely with the sales team to streamline operations, assist with client communications, prepare proposals, and ensure customer satisfaction throughout the sales process. This role is ideal for someone who is organized, customer-focused, and eager to grow within a dynamic company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide administrative and operational support to the sales team</li><li>Prepare and track proposals, contracts, bids, and presentations</li><li>Communicate with clients regarding project status, documentation, and scheduling updates</li><li>Maintain and update CRM systems, ensuring accurate customer and project information</li><li>Assist in coordinating meetings, site visits, and follow-ups</li><li>Work with internal teams (estimating, project management, procurement) to gather required information for bids and proposals</li><li>Ensure timely delivery of sales documents and responses to client inquiries</li><li>Monitor and track sales metrics and generate regular performance reports</li><li>Support the onboarding process for new clients</li><li>Maintain an organized digital filing system for sales and customer documentation</li></ul><p><br></p>
<p>Our client, a very well-known non-profit with a meaningful and enduring mission, is searching for their new Chief Financial Officer (CFO). Reporting to their dedicated CEO, the CFO will be a key member of the Executive Team. The CFO will lead and manage all day-to-day finance and accounting operations, grant compliance as well as oversee their human resources and IT group. This critical CFO position will also work with the executive team to execute the organization’s strategic planning processes and lead the evolution of finance and accounting and related systems to support organizational growth and mitigate risk. The core duties for this fulfilling and challenging CFO role will include:</p><p> </p><p>• Responsibility for the finance and accounting functions as well as human resources and IT areas.</p><p>• Managing cash forecasting and management as well as oversee the annual budgeting process and annual audit</p><p>• Leading the strategic financial planning and analysis effort as well as provide analysis and guidance to the executive team</p><p>• Working closely with the executive team on tracking organizational performance against strategic goals</p><p>• Overseeing the preparation and presentation of financial reports, projections and analyses to the executive team, Board and other pertinent audiences</p><p>• Leading the financial evaluation and due diligence of potential growth opportunities in consultation with the executive team and the Board</p><p>• Managing the relationships with financial institutions, investment advisors and other outside consultants</p><p>• Serving as liaison for financial issues to the Board, participating in regular Board and committee meetings</p><p>• Overseeing compliance in all aspects of the organization – including contract review, reporting requirements, business licenses, investor relations and audits</p><p>• Providing financial oversight and perspective on contracts which the organization may enter.</p><p><br></p><p>Your base pay will depend on your skills, experience and training, knowledge, licensure and certifications, and other business and organizational needs. </p><p>Our client offers medical benefits as part of their overall compensation package in addition to other robust benefits.</p><p><br></p><p>Please respond in confidence to Raj Khanna, Senior Vice President at Robert Half or directly via LinkedIn for immediate consideration for this fast-moving opportunity or one of our other leadership openings in the Washington, DC Metro area.</p>
<p>We are seeking an Executive Assistant to provide comprehensive support to the organization’s CEO. You will play a crucial role in managing their day-to-day activities, ensuring efficiency, and fostering effective communication across all levels of the organization. The role is working for an IT Firm in the Reston area and is primarily remote. THE ROLE REQUIRES SECRET OR TOP SECRET CLEARANCE. The successful candidate is energetic and resourceful, thrives in a fast-paced environment and enjoys taking initiative and problem-solving. You are ambitious, perceptive, articulate and a mature multi-tasker with outstanding writing, research and organizational skills. No coaching necessary on the basics. You’ve already mastered them. You’re hungry for exposure and experience in all aspects of the organization and will have the opportunity to work on a variety of exciting projects and initiatives. You will serve as a primary point of contact for internal and external constituencies including senior management, board members, donors, renowned scientists and various representatives from the media, academic and creative communities.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage calendars: schedule meetings, appointments, and organize conference calls; manage all aspects of out-of-office travel with precision and attention to detail.</li><li>Manage CEO’s contacts database.</li><li>Act as a primary point of contact for internal and external stakeholders, managing emails, calls, and correspondence with professionalism and discretion.</li><li>Organize and prioritize incoming requests and information, ensuring the CEO and Co-founder are well-informed and prepared for upcoming commitments.</li><li>Prepare agendas, take meeting minutes, and follow up on action items to drive accountability and progress on key initiatives.</li><li>Be a prudent/professional, yet affable/approachable gatekeeper.</li><li>Have an ear to the ground to surface successes and challenges faced by staff.</li><li>Handle administrative tasks such as expense reports, document preparation, and bookings of meeting spaces, to enhance operational efficiency.</li><li>Uphold strict confidentiality regarding sensitive information and executive decisions, demonstrating integrity and discretion in all interactions.</li><li>Schedule Board of Director meetings and oversee onsite details including venue and catering, and preparation and distribution of Board materials.</li><li>Assist in the execution of special projects and initiatives, collaborating with cross-functional teams to meet deadlines and deliver exceptional results. Plan events including lunches, dinners, and social gatherings, and assist in development and fundraising projects with high-level donors.</li><li>Approach new tasks and responsibilities with care and enthusiasm.</li><li>MUST HAVE SECRET OR TOP SECRET SECURITY CLEARANCE!</li></ul><p><br></p><p> All interested candidates in this Executive Assistant opportunity and other fulltime opportunities in Accounting Operations please send your resume to Ian Gainor via LinkedIn. </p>
<p>My client, a $1B+ privately held design-build and systems integration company with both commercial and government contracts has a newly created position for a Corporate Budgeting Analyst due to their continued growth. This position will work closely with the Budget Manager and the Chief Accounting Officer and have a much more robust role than the title indicates. The Corporate Budgeting Analyst will be involved in corporate budgeting & planning and financial reporting as well as procurement, complex account reconciliations and various process automation and system implementation projects. The sky is limit in this diverse role with access and exposure to senior leadership and executives.</p><p><br></p><p>The position will include the following responsibilities, however not all will be introduced immediately or worked on daily, nor are all of these skills required to be selected for this position.</p><p><br></p><p>• Work with department leaders (VPs and Directors) to produce annual budget packages and supporting documentation for ~30 departments and consolidated</p><p>• Lead indirect procurement initiatives, including RFPs for company-wide blanket deals and manage rebate programs.</p><p>• Administer corporate budgeting and procurement controls.</p><p>• Perform month-end closing activities such as review of cost and analyze and report on budget fluctuations, prepaid and accrual reconciliations, and internal cost allocations.</p><p>• Work with internal programmers on automation of transactions, reporting, and reconciliations.</p><p>• Assist Chief Accounting Officer and CFO with Finance department and Corporate initiatives as they arise</p><p>• This requires coordination and communication not only within the Finance department, but more importantly with the Operating Divisions, other corporate departments, vendors and service providers.</p><p>• The company has a multi-layered operational financial reporting structure internal requirement, as well as approximately 50 subsidiaries including a growing international footprint adding complexities to the traditional financial reporting process, and approximately 30 departments</p><p>• Our objective is simplification and automation of repetitive entries and reconciliations.</p><p>• Perform more complex general ledger reconciliations, corporate allocations, and intercompany eliminations., including posting of adjusting journal entries as needed.</p><p>• Assist with preparation of monthly, quarterly, and annual financial statements.</p><p>• Assist with annual financial statement audit and corporate tax preparation.</p><p>• Job cost and percentage of completion and job cost accounting experience is helpful but can be learned.</p><p><br></p><p>This is an incredible opportunity for a candidate roughly 2-5 years into their career that has a strong foundation, outstanding ability to learn and apply new skills and desire to have a wide breadth of experience and grow within a company for the foreseeable future. My client has a tremendous culture and reputation of taking care of their employees on a variety of ways as evidenced by the long tenure of their employee population.</p><p><br></p><p>For consideration, please apply directly to this post. If you have additional questions, contact Lee Chernett, VP at Robert Half Finance & Accounting, via LinkedIn</p>
<p>We are looking for a detail-oriented Client Account Coordinator to join our team in Washington, District of Columbia. In this role, you will play a key part in overseeing client billing processes, ensuring compliance with firm and client guidelines, and maintaining accurate financial records. This position offers a hybrid work environment, competitive compensation, and excellent benefits.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and distribute detailed client reports, including weekly, quarterly, and year-end summaries, using 3E software.</p><p>• Ensure all billing activities comply with firm policies and client-specific guidelines, while adhering to matter engagement terms.</p><p>• Collaborate effectively with attorneys, legal staff, and clients in a decentralized billing structure to resolve any invoicing issues.</p><p>• Oversee client invoicing processes, manage collections activities, and generate monthly accounts receivable reports.</p><p>• Review and verify the accuracy of billing data and supporting documentation prior to distribution.</p><p>• Research and address client inquiries regarding billing discrepancies or issues in a timely manner.</p><p>• Develop and implement new billing formats tailored to client needs and firm objectives.</p><p>• Prepare and manage electronic billing submissions, while maintaining the eBilling hub to ensure smooth operations.</p><p><br></p><p><br></p><p> All interested candidates in this Client Account Coordinator and other full-time permanent opportunities across the D.C. area please send your resume to Justin Decker via LinkedIn. </p><p> </p><p><br></p>
