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24 results for Sr Customer Service Representative in Baltimore, MD

Customer Service Representative
  • Vienna, VA
  • onsite
  • Temporary
  • 18.5 - 19.5 USD / Hourly
  • <p>We are searching for an energetic Customer Service Representative to join a reputable automotive dealership. In this role, you will serve as the primary point of contact for customers, providing prompt and professional assistance across a variety of dealership functions.</p><p><br></p><p>Responsibilities</p><ul><li>Greet clients in person, by phone, and by email, delivering outstanding customer service at every interaction</li><li>Assess customer needs and advise on dealership services, vehicle features, and financing options</li><li>You will acquire practical experience in billing processes and delivering customer service</li><li>Coordinate service appointments, confirm schedules, and follow up with customers to ensure satisfaction</li><li>Resolve client questions, concerns, and complaints effectively with a positive attitude</li><li>Maintain accurate customer records and assist with clerical support as needed</li><li>Collaborate with sales, service, and finance departments to streamline the customer experience</li></ul><p><br></p>
  • 2026-03-09T00:00:00Z
Customer Service Representative
  • Washington, DC
  • onsite
  • Temporary
  • 19 - 22 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Washington, District of Columbia. In this role, you will assist individuals on the housing waitlist and those applying for it by providing exceptional service and administrative support. This is a long-term contract position offering stability and an opportunity to make a meaningful impact.<br><br>Responsibilities:<br>• Provide assistance to customers on the housing waitlist or those seeking to apply, ensuring all inquiries are handled promptly and professionally.<br>• Collect, manage, and organize physical documents from customers while maintaining accurate records.<br>• Update and maintain the company database with customer information and application details.<br>• Scan and file documents efficiently to ensure easy access and secure storage.<br>• Perform various clerical and administrative tasks to support the team’s operations.<br>• Answer inbound calls from customers and respond to inquiries with clarity and professionalism.<br>• Make outbound calls when necessary to follow up on customer requests or document submissions.<br>• Ensure high levels of customer satisfaction by addressing concerns and resolving issues effectively.<br>• Collaborate with other team members to improve processes and enhance service quality.<br>• Uphold confidentiality and accuracy in all customer interactions and data handling.
  • 2026-03-17T00:00:00Z
Customer Service Representative
  • Silver Spring, MD
  • onsite
  • Temporary
  • 18 - 22 USD / Hourly
  • <p><strong>Position Overview</strong></p><p>Robert Half is partnering with a local organization to identify a <strong>Customer Service Representative</strong> who enjoys helping others and thrives in a fast-paced environment. This role will support customers by answering questions, resolving concerns, and ensuring a positive service experience. The ideal candidate is professional, detail-oriented, and comfortable managing a high volume of calls and inquiries.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Answer incoming customer calls and respond to inquiries in a professional and timely manner</li><li>Provide accurate information regarding services, policies, and account details</li><li>Document customer interactions and update records in internal systems</li><li>Resolve customer concerns or escalate issues to the appropriate department when needed</li><li>Maintain confidentiality and follow company policies and procedures</li><li>Assist with general administrative tasks and customer follow-up as required</li></ul><p><br></p>
  • 2026-03-16T00:00:00Z
Customer Service Representative
  • Rockville, MD
  • onsite
  • Temporary
  • 18 - 22 USD / Hourly
  • <p>Robert Half is partnering with a local organization to identify a <strong>Customer Service Representative</strong> who enjoys helping others and thrives in a fast-paced environment. This role will support customers by answering questions, resolving concerns, and ensuring a positive service experience. The ideal candidate is professional, detail-oriented, and comfortable managing a high volume of calls and inquiries.</p><p><br></p><p>Key Responsibilities</p><p>• Answer incoming customer calls and respond to inquiries in a professional and timely manner</p><p>• Provide accurate information regarding services, policies, and account details</p><p>• Document customer interactions and update records in internal systems</p><p>• Resolve customer concerns or escalate issues to the appropriate department when needed</p><p>• Maintain confidentiality and follow company policies and procedures</p><p>• Assist with general administrative tasks and customer follow-up as required</p><p><br></p>
  • 2026-03-16T00:00:00Z
Customer Service Representative
  • Fairfax, VA
  • onsite
  • Temporary
  • 18 - 19.5 USD / Hourly
  • <p>We are seeking a motivated and detail-oriented Customer Service Representative with prior experience in collections or mortgage servicing. The ideal candidate is comfortable handling sensitive financial information and is able to provide professional and empathetic support to clients.</p><p>Key Responsibilities</p><ul><li>Handle inbound and outbound customer service calls regarding account status, payments, and general inquiries</li><li>Provide clear and accurate information related to collections or mortgage accounts</li><li>Negotiate payment arrangements and resolve outstanding balances within company guidelines</li><li>Document client interactions thoroughly in the system</li><li>Collaborate with internal teams to resolve customer issues efficiently</li><li>Uphold compliance, confidentiality, and company standards at all times</li></ul><p><br></p>
  • 2026-03-09T00:00:00Z
Customer Service Representative
  • Washington, DC
  • onsite
  • Temporary
  • 19 - 22 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Washington, District of Columbia. This is a long-term contract position where you will play a key role in assisting individuals with housing waitlist inquiries and applications. The ideal candidate is detail-oriented, organized, and committed to providing outstanding service.<br><br>Responsibilities:<br>• Communicate effectively with individuals on the housing waitlist or those seeking to apply.<br>• Collect and manage physical documents to ensure accurate recordkeeping.<br>• Update and maintain information in the company database with precision.<br>• Scan and file documents systematically for easy access and retrieval.<br>• Perform general clerical and administrative duties to support office operations.<br>• Handle inbound and outbound calls to address customer inquiries.<br>• Provide clear and attentive assistance to customers via phone and email.<br>• Process orders and ensure accurate entry of information into the system.<br>• Collaborate with team members to ensure smooth workflows and customer satisfaction.
  • 2026-03-17T00:00:00Z
Customer Service Representative II
  • Baltimore, MD
  • onsite
  • Temporary
  • 16.15 - 18.7 USD / Hourly
  • We are looking for dedicated and detail-oriented Customer Service Representatives to join our team in Baltimore, Maryland. This role involves providing exceptional support to customers while managing inbound calls and data entry tasks efficiently. As a long-term contract position, it offers stability and the opportunity to contribute to a local government agency&#39;s operations.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries through inbound calls, ensuring a positive experience for all callers.<br>• Accurately input and update customer data into the system, maintaining high levels of accuracy and confidentiality.<br>• Address customer concerns and resolve issues with careful attention and in a timely manner.<br>• Collaborate with team members to improve call center processes and enhance overall efficiency.<br>• Follow established protocols and guidelines to handle calls and document interactions effectively.<br>• Maintain a thorough understanding of services offered to provide accurate information to customers.<br>• Monitor call volumes and prioritize tasks to meet daily performance goals.<br>• Participate in training sessions and adapt to new procedures as needed.<br>• Uphold a strong commitment to customer satisfaction while adhering to organizational standards.
  • 2026-03-06T00:00:00Z
Customer Service Representative I
  • Baltimore, MD
  • onsite
  • Temporary
  • 16.15 - 18.7 USD / Hourly
  • We are looking for motivated Customer Service Representatives to join our team and provide exceptional support to the local government in Baltimore, Maryland. In this role, you will handle inbound calls, assist customers with inquiries, and ensure a seamless experience for all interactions. This is a long-term contract position offering stability and an opportunity to grow within the organization.<br><br>Responsibilities:<br>• Respond promptly to inbound calls, addressing customer inquiries and resolving issues effectively.<br>• Maintain accurate and organized records through efficient data entry processes.<br>• Provide exceptional customer service while adhering to established protocols and procedures.<br>• Collaborate with team members to ensure high-quality service delivery.<br>• Handle customer concerns professionally, ensuring satisfaction and building trust.<br>• Follow call center guidelines and meet daily performance targets.<br>• Utilize call center systems and tools to manage customer interactions efficiently.<br>• Communicate clearly and effectively with customers to provide accurate information.<br>• Identify and escalate complex issues to the appropriate department as needed.<br>• Participate in training sessions to stay updated on policies and procedures.
  • 2026-03-18T00:00:00Z
Medical Customer Service Representative
  • Baltimore, MD
  • onsite
  • Temporary
  • 17 - 22 USD / Hourly
  • <p>A healthcare organization in Baltimore is seeking an experienced Customer Service Representative with a background in public health to join their team! In this contract position, you will handle high volumes of inbound calls related to public health information, ensuring callers receive accurate guidance and are directed to appropriate resources. This contract role requires strong communication skills and a commitment to excellent customer service, with the potential for extension based on organizational needs.</p><p><br></p><p>Responsibilities:</p><p>• Manage high volumes of inbound calls from the public, providing accurate information and support.</p><p>• Follow established scripts and protocols to ensure consistent communication.</p><p>• Maintain a detail-oriented and courteous demeanor while addressing caller inquiries.</p><p>• Ask clarifying questions to understand caller needs and minimize errors.</p><p>• Direct callers to the appropriate departments or resources based on their concerns.</p><p>• Accurately document call details and interactions in the system.</p><p>• Protect caller confidentiality and adhere to organizational policies.</p><p>• Escalate complex or urgent issues in accordance with provided guidelines.</p><p>• Work collaboratively with team members to ensure smooth operations.</p>
  • 2026-03-09T00:00:00Z
Call Center Representative
  • Baltimore, MD
  • onsite
  • Temporary
  • 16 - 22 USD / Hourly
  • <p>Seeking a customer-focused Call Center Representative to handle high-volume inbound/outbound calls, resolve customer inquiries, document interactions, and meet quality/metrics in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer 60–100+ calls per day; verify identity and resolve issues/escalations.</li><li>Document calls, case notes, and resolutions accurately.</li><li>Process payments, updates, and service requests.</li><li>Meet KPIs (AHT, QA, adherence, first-call resolution).</li></ul><p><br></p>
  • 2026-02-23T00:00:00Z
Sr. Accountant
  • Herndon, VA
  • onsite
  • Permanent
  • 100000 - 115000 USD / Yearly
  • We are in search of a Sr. Accountant to join our team based in Reston, Virginia. Being a part of our construction contractor industry, you&#39;ll play a crucial role in handling the full cycle of accounting and financial reporting for a portfolio of commercial properties. <br><br>Responsibilities:<br>• Execute account reconciliations and balance sheet reconciliations to ensure accurate financial reporting.<br>• Conduct bank reconciliations to maintain the accuracy of financial records.<br>• Manage and update the general ledger regularly.<br>• Prepare journal entries and ensure they are accurately recorded in the financial system.<br>• Utilize Microsoft Excel for data analysis and financial reporting.<br>• Oversee the month-end close process, ensuring all financial data is accurately captured.<br>• Operate property management software such as Yardi and MRI for efficient accounting processes.<br>• Handle Cam Reconciliation to ensure accurate allocation of common area maintenance costs.
  • 2026-02-24T00:00:00Z
Sr. Accountant
  • Baltimore, MD
  • onsite
  • Contract / Temporary to Hire
  • 34.49 - 37.98 USD / Hourly
  • <p>We are looking for a Senior Accountant to join our team in Baltimore, Maryland. This is a Contract to permanent position within the insurance industry, offering an excellent opportunity to contribute your accounting expertise while advancing your career. The ideal candidate will have strong analytical skills and a solid understanding of financial processes to support various accounting operations effectively.</p><p><br></p><p>Responsibilities:</p><p>• Assist accounting staff with daily activities, ensuring accuracy and compliance.</p><p>• Prepare and upload reports to financial platforms.</p><p>• Handle tax deposits, transfer requests, and manage voided transactions in accounting systems.</p><p>• Prepare annual reports for external auditors and support year-end tax reporting.</p><p>• Conduct monthly reconciliations and entries along with annual reconciliations.</p><p>• Provide support for internal audits, addressing inquiries related to monthly close reporting.</p><p>• Prepare schedules and documentation for external audits.</p>
  • 2026-03-17T00:00:00Z
Sr. Accountant
  • Tracys Landing, MD
  • onsite
  • Permanent
  • 75000 - 85000 USD / Yearly
  • <p>Our client is a growing construction company looking for a Senior Accountant to join their team located east of Upper Marlboro, Maryland. This role is essential to maintaining the integrity of their financial operations and ensuring compliance with established accounting standards. The ideal candidate will bring a strong background in financial reporting, and month-end processes, while contributing to strategic planning and process improvements. This role is in the office with 1 day from home after a training period.</p><p><br></p><p>Responsibilities:</p><p>• Prepare accurate and timely financial statements in alignment with accounting standards.</p><p>• Lead month-end and year-end close procedures, ensuring all deadlines are met.</p><p>• Utilize accounting systems effectively to streamline financial management tasks.</p><p>• Ensure adherence to internal controls and regulatory compliance requirements.</p><p>• Provide support during external audits by preparing necessary documentation.</p><p>• Identify and implement improvements to financial processes and workflows.</p><p>• Generate ad-hoc reports and analyses to address management and operational needs.</p>
  • 2026-02-25T00:00:00Z
Sr. Accountant
  • Baltimore, MD
  • onsite
  • Permanent
  • 90000 - 110000 USD / Yearly
  • <p>Are you ready to ignite the next phase of your career? Join a dynamic team where finance meets innovation! We’re searching for a passionate Accountant/Financial Analyst who thrives at the intersection of financial rigor and data-driven insights. If you have a Big 4 pedigree, a CPA, and an eagerness to solve business challenges with both advanced accounting and modern analytics, we want to hear from you. This is a hybrid role located in Baltimore, MD with good work/life balance!!</p><p><br></p><p>Responsibilities:</p><ul><li>Lead the transformation of complex financial data into actionable intelligence for key business decisions</li><li>Partner with cross-functional teams to deliver impactful reports, dashboards, and business cases</li><li>Manage and enhance accounting processes including audit, controls, and monthly close</li><li>Utilize tools like Power BI and Excel</li><li>Support ongoing budgeting, forecasting, and variance analysis projects</li><li>Ensure the integrity of financial statements and compliance with all regulatory standards</li><li>Collaborate on process improvements and innovation initiatives in the finance function </li></ul>
  • 2026-02-12T00:00:00Z
Sr. Accountant
  • Washington, DC
  • onsite
  • Permanent
  • 100000 - 120000 USD / Yearly
  • <p>Are you an experienced auditor looking to transition your public accounting expertise into a high-impact corporate role? Our team is searching for a detail-oriented Senior Corporate Accountant to lead and enhance critical accounting functions within our commercial real estate operations.</p><p>Leverage your audit background as you collaborate with accounting and finance leadership to maintain our corporate general ledger, streamline cash management, and deliver actionable insights that drive business performance. This is your opportunity to build on your foundation in public accounting—applying your strong analytical, reconciliation, and compliance skills in a collaborative, commercially focused environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Maintain and reconcile corporate general ledger accounts, including intercompany transactions, drawing on your deep understanding of reconciliations and internal controls.</li><li>Ensure accounts payable procedures align with rigorous standards and corporate policy.</li><li>Support payroll processes and partner with cross-functional teams.</li><li>Analyze corporate financial performance, identifying trends and presenting findings to executive leadership—just as you’ve done in audit deliverables and management letters.</li><li>Consolidate financial data from property accounting teams, ensuring accurate reporting and regulatory alignment.</li><li>Play a key role in the budgeting process and produce ad hoc financial analyses for leadership.</li><li>Formalize and enhance cash management and forecasting functions—put your experience advising clients or stakeholders to work improving our processes.</li><li>Foster strong relationships with peers and stakeholders across departments.</li></ul><p><br></p>
  • 2026-03-10T00:00:00Z
Sr. Accountant
  • Herndon, VA
  • onsite
  • Permanent
  • 100000 - 130000 USD / Yearly
  • <p>We are looking for an experienced Senior Accountant to join a dynamic international technology company based in Herndon, Virginia. This role offers an exciting opportunity to contribute to technical and policy accounting efforts while collaborating with senior finance leaders. The organization offers great work-life balance and flexibility, and a hybrid schedule with that is primarily work from home. If you are passionate about complex accounting projects and enjoy working in a fast-paced environment, this position provides competitive compensation and a balanced work-life environment. The company offers comprehensive suite of benefits including medical/health insurance options.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate/analyze revenue recognition under ASC 606, and maintain documentation</p><p>• Prepare/review lease-related journal entries under ASC 842</p><p>• Prepare financial filings and ensure compliance with regulatory requirements.</p><p>• Collaborate with senior finance and accounting leadership to address complex accounting challenges.</p><p>• Support audit processes by providing accurate financial data and documentation.</p><p>• Conduct detailed reviews of technical accounting policies to maintain consistency and accuracy.</p><p>• Participate in ad hoc projects focused on enhancing accounting practices and procedures.</p><p>• Utilize accounting software systems to streamline reporting and data analysis.</p><p>• Monitor and interpret changes in accounting regulations to ensure timely adoption and compliance.</p><p><br></p>
  • 2026-02-19T00:00:00Z
Sr. Accountant
  • Bethesda, MD
  • onsite
  • Permanent
  • 75000 - 100000 USD / Yearly
  • <p><strong>Senior Project Accountant Opportunity</strong></p><p><br></p><p><strong>Company Overview</strong> Join an established leader that has been transforming infrastructure and communities across the DMV for decades. This organization’s body of work covers a wide range of commercial construction, including laboratory spaces, apartment buildings, schools, hotels, logistics hubs, manufacturing sites, local government buildings, and office renovations. Their culture focuses on building relationships, growth, and sustainable progress—viewing each project as a chance to cultivate trust and create long-term impact.</p><p><strong>Role Introduction</strong> We are seeking a Senior Project Accountant to support various project teams and accounting leadership, driving financial integrity and compliance over numerous concurrent construction initiatives. This position interacts with diverse internal and external stakeholders and is best suited to individuals who excel in a collaborative, communicative environment.</p><p><strong>Primary Duties</strong></p><ul><li>Oversee the complete billing cycle while maintaining compliance, utilizing accounting platforms.</li><li>Assemble and audit documentation for project owner invoicing, upholding detail accuracy.</li><li>Carefully monitor and address risk factors, ensuring ongoing adherence to insurance requirements specific to defaults.</li><li>Assist project leadership with detailed tracking of expenditures and development of budget reporting tools for current jobs.</li><li>Validate certified payroll submissions to confirm conformance with relevant regulations and standards.</li><li>Prepare and distill financial project data, generating actionable reports for team use in the field.</li><li>Employ a variety of software applications to efficiently complete daily assignments.</li><li>Carry out other duties or engage in special projects in line with business needs.</li></ul>
  • 2026-03-05T00:00:00Z
Sr. Accountant
  • Stevensville, MD
  • onsite
  • Permanent
  • 80000 - 95000 USD / Yearly
  • <p>Do you enjoy working for a small company and seeing all facets of the business? Are you comfortable being on a small team and wearing multiple hats? Do you enjoy putting processes and procedures in place? If so, this could be the perfect opportunity for you!</p><p> </p><p>Robert Half has partnered with a small construction contractor in the on the eastern shore to hire a Senior Accountant / Accounting Manager to directly support the Controller on all facets of accounting and financial reporting as the company continues to grow.  Anyone living from Annapolis to Easton would be commutable! You will partner with the Controller to ensure accounting records are accurate and up to date, assist with preparing accrual based financial statements, and help the business grow. We are looking for a solid technical accountant who can come in and add immediate value! You will assist the Controller with analyzing accounting and internal control systems, creating policies and procedures to enhance reporting and create efficiencies and more! We are seeking someone who wants to be a team player, will maintain a positive professional attitude, is reliable and will offer remarkable client services to internal operations, managing self and others with a sense of urgency, practicality and accountability.</p><p> </p><p>Your responsibilities will include:</p><p>• Complete monthly Work In Progress (WIP) calculations</p><p>• Assist with month-end closing of books and preparation of financial reporting packages</p><p>• Develop and maintain relationships with customers and project managers</p><p>• Monitor and forecast the flow of cash receipts and disbursements</p><p>• Complete monthly sales tax returns for all necessary regions</p><p>• Oversee the entire revenue and accounts receivable processes ensuring proper recognition of revenue and timely completion of collections</p><p>• Set up new accounts and reconcile bank and general ledger accounts</p><p>• Verify the payment of invoices associated with accounts payable and ensure payments are charged to the correct accounts</p><p>• Process payroll and prepare payroll reports</p><p>• Respond on items beyond formal job responsibilities</p><p> </p><p>We are looking to fill this role immediately! Apply today if interested to Tracy.Kaszuba at RobertHalf or to Tracy Kaszuba on LinkedIn.</p>
  • 2026-03-06T00:00:00Z
Sr. Accountant
  • McLean, VA
  • onsite
  • Permanent
  • 100000 - 110000 USD / Yearly
  • <p><strong>Senior Accountant ($100K-110K, Hybrid in Tysons Corner)</strong></p><p>Join a dynamic and fast-paced team as a Senior Accountant, where your expertise and independent drive will be highly valued. We are seeking an assertive accounting professional who thrives on taking initiative, enjoys problem-solving, and has a strong background in public accounting, general ledger accounting and financial reporting. Government contracting experience is highly desired.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Independently manage all aspects of general ledger accounting, including preparing and posting journal entries, account reconciliations, and supporting a timely, accurate month-end close process.</li><li>Prepare, analyze, and report financial statements, balance sheets, and cash flow statements to provide transparency and actionable insights to leadership.</li><li>Lead and execute the month-end and year-end close activities, ensuring accuracy, completeness, and compliance with GAAP.</li><li>Drive continuous improvement of accounting processes, identifying and implementing efficiency opportunities with minimal oversight.</li><li>Support and review financial data related to project performance, billing, cost allocations, and revenue recognition.</li><li>Ensure accuracy and compliance for all accounting activities related to government contracts (FAR, CAS, DCAA compliance preferred).</li><li>Oversee accounts payable/receivable functions, cash disbursement accounts, payroll, and assist with collection activities.</li><li>Provide information and documentation to support annual audits by external or government auditors.</li><li>Collaborate with management to generate financial analyses that support decision-making and business strategy.</li><li>Perform additional related duties and assist with special projects as needed.</li></ul><p><strong>Why Join Us?</strong> Here you will be empowered to own your work, bring forward solutions, and make an impact from day one. If you’re looking to accelerate your career in accounting with meaningful, hands-on responsibilities and growth potential—apply today! </p><p>If you are driven by independence, take pride in your work, and want to contribute to a mission-focused organization supporting government clients, I want to connect with you. You will take ownership and see the full accounting cycle, take on supervisory responsibilities with advancement opportunities and enjoy very good work life balance in an environment focused more on results than how many hours you are putting in. </p>
  • 2026-02-19T00:00:00Z
Sr. Accountant
  • Washington, DC
  • onsite
  • Temporary
  • 50 - 65 USD / Hourly
  • <p>We are looking for a skilled Senior Accountant to join our team in Washington, District of Columbia. This long-term contract position offers the opportunity to support our client&#39;s Controller with full cycle accounting for multiple project entities. In this key contract role, you will be responsible for a range of hands-on accounting duties across several distinct business entities, with a strong focus on technical accounting and operational accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Manage day-to-day and month-end accounting processes for multiple project entities.</p><p>• Perform detailed reconciliations for balance sheet accounts and intercompany transactions.</p><p>• Prepare loan amortization schedules and oversee lease accounting (ASC 842) for office space.</p><p>• Support audit preparation by organizing and reviewing financial documentation.</p><p>• Conduct monthly variance analysis to identify discrepancies and provide actionable insights.</p><p>• Ensure compliance with accounting principles and organizational policies in all tasks.</p><p>• Review and adjust entries to maintain accuracy in the general ledger.</p><p>• Assist in the preparation of financial statements and reports for management review.</p>
  • 2026-03-18T00:00:00Z
Sr. Accountant
  • Baltimore, MD
  • onsite
  • Permanent
  • 75000 - 95000 USD / Yearly
  • We are looking for a Senior Accountant to join our dynamic team in Baltimore, Maryland. This role offers the unique opportunity to work across diverse client engagements while benefiting from stable employment. If you thrive in a fast-paced environment and possess a strong accounting background, this position will provide you with challenges that align with your expertise and career goals.<br><br>Responsibilities:<br>• Manage the month-end close process, ensuring accurate and timely reporting of financial data.<br>• Oversee and maintain the general ledger, ensuring compliance with accounting standards.<br>• Prepare and post journal entries to support accurate financial reporting.<br>• Conduct detailed account reconciliations to identify and resolve discrepancies.<br>• Perform bank reconciliations to ensure accuracy in cash flow management.<br>• Collaborate with cross-functional teams to support financial operations and reporting needs.<br>• Analyze financial data to provide insights and recommendations for process improvements.<br>• Assist in preparing reports and documentation for audits and compliance reviews.<br>• Utilize advanced Microsoft Excel skills to create and maintain complex financial models.
  • 2026-03-18T00:00:00Z
Customer Experience Specialist
  • Arlington, VA
  • onsite
  • Temporary
  • 15.8365 - 18.337 USD / Hourly
  • We are looking for a detail-oriented Customer Experience Specialist to join our team on a contract basis in Arlington, Virginia. In this role, you will play a key part in ensuring seamless customer support during events and maintaining schedules effectively. The ideal candidate is confident in communication and committed to delivering exceptional service.<br><br>Responsibilities:<br>• Provide timely and efficient customer support during events, ensuring all inquiries are addressed professionally.<br>• Manage schedules and maintain accurate records to ensure smooth operations.<br>• Communicate effectively with customers, addressing their concerns and resolving issues promptly.<br>• Oversee email correspondence to ensure clear and concise communication with clients.<br>• Troubleshoot connectivity issues and assist customers with technical challenges.<br>• Utilize multiple browsers and tools to manage inquiries efficiently.<br>• Collaborate with team members to improve customer success strategies.<br>• Monitor and report on customer feedback to identify areas for improvement.<br>• Handle call center tasks, maintaining a high level of professionalism and support.
  • 2026-03-16T00:00:00Z
Bilingual Customer Service Representative
  • Rockville, MD
  • onsite
  • Temporary
  • 21 - 26 USD / Hourly
  • <p>Are you a skilled communicator fluent in English and Spanish? Our team is seeking a dedicated Bilingual Customer Service Representative to join a fast-paced, customer-driven environment. This is a great opportunity to make a difference by helping clients, providing solutions, and building lasting relationships.</p><p>Responsibilities:</p><p>·      Manage high-volume inbound calls from residents.</p><p>·      Assist community members with applications and navigating county systems.</p><p>·      Provide bilingual translations for documents and conversations.</p><p>·      Update and maintain resident records.</p><p>·      Collaborate with internal teams to escalate cases.</p><p><br></p><p><br></p>
  • 2026-03-03T00:00:00Z
Bilingual Customer Service Representative
  • Silver Spring, MD
  • onsite
  • Temporary
  • 21 - 26 USD / Hourly
  • <p>Join our team as a Bilingual Customer Service Representative and play a key role in providing exceptional support to our diverse customer base. We’re seeking a dedicated professional fluent in English and Spanish who is passionate about helping others and committed to delivering excellent service.</p><ul><li>Engage with residents via phone, email, and chat in English and Spanish, offering professional and friendly assistance.</li><li>Assist community members with applications and navigating county systems.</li><li>Update and maintain resident records.</li><li>Provide bilingual translations for documents and conversations.</li><li>Collaborate with internal teams to escalate cases.</li><li> Assist community members with applications and navigating county systems.</li></ul><p><br></p>
  • 2026-03-03T00:00:00Z