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4 results for Patient Accessservices Specialist in Baltimore, MD

Baltimore, MD
onsite
Temporary
19.95 - 23.1 USD / Hourly
We are looking for a skilled and compassionate Patient Access Representative to join our team in Baltimore, Maryland. This long-term contract position offers an opportunity to support patients and healthcare providers in a dynamic, fast-paced environment. You will play a critical role in ensuring smooth front desk operations and delivering excellent customer service in a local government healthcare setting. Responsibilities:• Welcome patients and visitors warmly, ensuring a positive and attentive first impression.• Oversee front desk tasks such as patient check-ins, check-outs, and flow management.• Schedule and confirm appointments, coordinating with multiple service lines.• Verify insurance coverage, process referrals, and obtain necessary authorizations.• Collect co-pays and guide patients through forms and procedural explanations.• Serve as a communication bridge between patients, clinical staff, and care teams.• Ensure all patient information is handled with strict confidentiality and compliance.• Identify and address barriers to access or patient concerns, escalating issues as needed.• Perform administrative tasks including scanning, recordkeeping, and document management.
2026-04-15T00:00:00Z

Bethesda, MD
onsite
Temporary
22 - 23 USD / Hourly
A Healthcare organization is seeking a medical billing specialist to work in their Bethesda office. <ul><li>Make outbound collections calls to patients.</li><li>Calls will be made based on the aging report</li><li>The role will be patient focused role.</li></ul>
2026-04-10T00:00:00Z

Baltimore, MD
onsite
Temporary
17 - 22 USD / Hourly
A healthcare organization in Baltimore is seeking an experienced Customer Service Representative with a background in public health to join their team! In this contract position, you will handle high volumes of inbound calls related to public health information, ensuring callers receive accurate guidance and are directed to appropriate resources. This contract role requires strong communication skills and a commitment to excellent customer service, with the potential for extension based on organizational needs. Responsibilities:• Manage high volumes of inbound calls from the public, providing accurate information and support.• Follow established scripts and protocols to ensure consistent communication.• Maintain a detail-oriented and courteous demeanor while addressing caller inquiries.• Ask clarifying questions to understand caller needs and minimize errors.• Direct callers to the appropriate departments or resources based on their concerns.• Accurately document call details and interactions in the system.• Protect caller confidentiality and adhere to organizational policies.• Escalate complex or urgent issues in accordance with provided guidelines.• Work collaboratively with team members to ensure smooth operations.
2026-04-10T00:00:00Z

Rockville, MD
onsite
Temporary
20 - 24 USD / Hourly
Our client is seeking a skilled Bilingual Customer Service Representative for a busy healthcare clinic. The ideal candidate will have proven experience in customer service or front desk roles in a medical environment, as well as familiarity with Electronic Medical Record (EMR) systems. Responsibilities:· Schedule patient appointments and verify insurance.· Assist bilingual patient check‑ins and check‑outs.· Update patient information in EMR systems.· Respond to patient inquiries and route messages.· Support clinic admin with records and intake forms.
2026-03-31T00:00:00Z