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3 results for Noc Technician in Baltimore, MD

Systems Engineer

Baltimore, MD
onsite
Permanent / Full Time
80000.00 - 100000.00 USD / Yearly
We are looking for a Systems Engineer to support and enhance a mixed infrastructure environment in Baltimore, Maryland. This role focuses on maintaining stable server operations, strengthening security and access controls, and contributing to cloud-connected solutions across on-premises and Microsoft platforms. The ideal candidate brings hands-on experience with Windows-based systems administration, a strong understanding of core infrastructure services, and a practical approach to reliability and continuous improvement. Responsibilities: • Oversee daily administration of Windows and Linux servers to ensure dependable performance, availability, and system health. • Manage core identity and policy services, including Active Directory and Group Policy, while maintaining secure and consistent access controls. • Support and maintain virtual infrastructure across platforms such as VMware and Hyper-V to meet operational and business needs. • Provide technical support for Azure and Microsoft 365 environments, helping maintain connectivity and functionality across hybrid systems. • Contribute to cloud adoption efforts by assisting with hybrid deployments and migration-related infrastructure tasks. • Monitor server performance, patch compliance, and overall platform reliability, taking action to resolve issues before they impact users. • Handle complex troubleshooting for escalated server and infrastructure incidents, identifying root causes and restoring service efficiently. • Strengthen operational resilience by improving automation, backup procedures, and disaster recovery readiness. • Keep technical documentation current and establish configuration standards that promote consistency, security, and scalability.
2026-09-01T13:04:14Z

Help Desk Analyst II

Baltimore, MD
onsite
Permanent / Full Time
70000.00 - 75000.00 USD / Yearly
We are seeking a dependable and service-oriented Help Desk / Tech Support II detail oriented to provide hands-on technical support for end users across hardware, software, account administration, and device deployment needs. This role serves as a primary point of contact for help desk requests, supports onboarding and account changes, coordinates vendor-related break/fix services, and contributes to IT and departmental projects. Based on general knowledge. Key Responsibilities: Install, configure, maintain, and troubleshoot computer hardware, software, and peripheral devices. Based on general knowledge. Provide Level II technical support for desktops, laptops, mobile devices, printers, and related systems. Based on general knowledge. Assist with new permanent employee onboarding, including account setup, permissions, and access change requests. Based on general knowledge. Monitor and manage the help desk ticketing queue, ensuring timely response, resolution, and communication with end users. Based on general knowledge. Act as a primary point of contact for technical support issues and escalate complex problems when needed. Based on general knowledge. Coordinate break/fix activities with third-party vendors, including equipment deliveries, installations, and service appointments. Based on general knowledge. Support deployments, system configurations, and device imaging as part of ongoing IT operations. Based on general knowledge. Assist with departmental and cross-functional IT projects as assigned. Based on general knowledge. Maintain accurate documentation of incidents, resolutions, assets, and system changes. Based on general knowledge. Support a mixed technology environment that may include Microsoft platforms, Active Directory, Cisco technologies, Citrix technologies, Mac computers, Apple devices, and Android devices. Based on general knowledge.
2026-09-10T18:13:43Z

Engineering Manager

Glen Rock, PA
onsite
Permanent / Full Time
140000.00 - 145000.00 USD / Yearly
We are looking for an experienced Engineering Manager to oversee and enhance engineering functions within a chemical manufacturing environment. This role is integral to ensuring operational excellence, compliance with safety standards, and the successful execution of capital projects. The position is based in Glen Rock, Pennsylvania, and offers an opportunity to lead a multidisciplinary team in driving innovation and reliability. Responsibilities:• Provide leadership and guidance to a team of engineers across multiple disciplines, fostering attention to detail and strong performance.• Define engineering priorities, allocate resources effectively, and align team efforts with organizational safety, production, and capital objectives.• Oversee the planning and execution of capital projects, including budgeting, scheduling, contractor management, and commissioning.• Drive process improvement initiatives to enhance yield, throughput, energy efficiency, and cost-effectiveness.• Ensure strict compliance with safety, environmental, and regulatory standards applicable to chemical manufacturing.• Collaborate with operations and maintenance teams to improve equipment reliability, minimize downtime, and support continuous improvement.• Lead risk assessments, process hazard analyses (PHAs), and incident investigations to enhance workplace safety.• Review and approve technical designs, specifications, and other engineering documentation to ensure quality and accuracy.• Manage the engineering department budget, including planning for capital expenditures and operational expenses.• Contribute to long-term site strategies, including technology upgrades, facility expansions, and modernization efforts.
2026-09-01T12:53:43Z