9 results for Noc Technician in Baltimore, MD

Deployment Technician

Towson, MD
onsite
Temporary
24.70 - 28.60 USD / Hourly
We are looking for a skilled Deployment Technician to join our team in Towson, Maryland, for a long-term contract position. In this role, you will play a vital part in ensuring the smooth deployment and setup of laptops while adhering to established procedures. This opportunity is ideal for professionals with a background in desktop support who excel in both hardware and software troubleshooting. Responsibilities: • Prepare and configure 15-20 laptops daily, ensuring each device meets company standards. • Follow detailed standard operating procedures (SOPs) to complete deployment tasks effectively. • Perform basic troubleshooting to resolve hardware-related issues during the setup process. • Identify and address common software problems to ensure seamless functionality. • Utilize deployment tools to streamline the imaging and installation process. • Maintain accurate records of completed deployments and report progress to supervisors. • Collaborate with team members to ensure timely completion of deployment projects. • Provide technical assistance and support as needed during the rollout process. • Inspect and test devices to confirm proper operation before delivery. • Adhere to deadlines and prioritize tasks to meet project goals.
2026-03-12T13:53:43Z

Technology Management I

Lorton, VA
onsite
Temporary
75.00 - 80.00 USD / Hourly
Senior Juniper Network EngineerLocation: Onsite in Lorton, VASchedule: Monday–Friday, 9:00am–5:00pmEmployment Type: Full-time Contract, 6 Months with Potential for Conversion OverviewA government IT program is seeking a Senior Juniper Network Engineer to provide expert-level engineering, operations, and maintenance support for mission‑critical field communications systems used worldwide. This program delivers a wide range of IT applications and infrastructure services, including enterprise network support, service desk, workstation engineering, telecommunications engineering, mobility services, and more.This role supports a high‑visibility customer environment and requires someone who can operate independently, communicate effectively with technical and non-technical stakeholders, and manage complex network systems with a high degree of accuracy and professionalism.Key Responsibilities<ul><li>Serve as the primary Subject Matter Expert (SME) for a specialized government system, becoming the single point of technical authority for network-related issues.</li><li>Provide independent operations & maintenance (O& M) support for mission‑critical systems, requiring broad and deep knowledge across applicable network technologies.</li><li>Configure and support Juniper SRX‑series security devices (JNCIP‑SEC or JNCIE‑SEC level proficiency), ensuring alignment with industry best practices and federal security standards.</li><li>Configure and support Juniper EX‑series switches using 1Gbps and 10Gbps backplanes, including copper and fiber connectivity and high‑availability (HA) solutions.</li><li>Configure and support Cisco Firepower ASA firewalls, including AnyConnect VPN access, HA configurations, secure authentication integrations, and remote-access security.</li><li>Design and maintain an out‑of‑band (OOB) management network using TrippLite serial consoles, iDRAC, and similar technologies.</li><li>Collaborate with customers, contractors, and vendors on the design and specification of Private IP (PIP) and Internet circuits.</li><li>Ensure high availability of Network Time Protocol (NTP) across all networks.</li><li>Follow established configuration management processes to maintain consistency, security, and accuracy in network configurations.</li><li>Develop and maintain technical documentation, network diagrams, and system references.</li><li>Provide clear communication and briefings to customers, including senior leadership.</li></ul>
2026-03-30T14:04:13Z

IT Manager/Director

Dulles, VA
onsite
Permanent
150000.00 - 185000.00 USD / Yearly
We are looking for an experienced IT Manager to lead and oversee the technology operations for our organization in the Washington, DC Metro area. This role involves managing IT infrastructure, ensuring system reliability, and driving innovative solutions to support business objectives. The ideal candidate will bring strong leadership skills and technical expertise to enhance organizational efficiency and security. Responsibilities:• Manage and maintain the organization's IT systems, including Active Directory and Cisco technologies.• Oversee backup strategies and ensure data integrity through effective backup technologies.• Lead configuration management processes to ensure systems are properly documented and updated.• Supervise the installation, maintenance, and troubleshooting of computer hardware.• Develop and implement IT policies and procedures that align with business goals.• Ensure the security and reliability of IT systems by proactively addressing potential risks.• Provide technical guidance and support to team members, fostering a collaborative environment.• Monitor and optimize system performance to minimize downtime and enhance user experience.• Stay updated on emerging technologies to recommend innovative solutions for organizational growth.• Coordinate with vendors and stakeholders to manage IT-related projects and procurement.
2026-04-02T16:33:42Z

Help Desk Call Center Support

Reston, VA
onsite
Temporary
16.00 - 19.00 USD / Hourly
We are looking for a dedicated Help Desk Call Center Support team member to join our team in Reston, Virginia. In this Contract role, you will be responsible for delivering exceptional technical assistance and customer service through inbound and outbound calls. If you thrive in a fast-paced environment and enjoy problem-solving, this position offers a great opportunity to make a meaningful impact. Responsibilities: • Respond promptly to inbound and outbound customer calls, providing accurate technical support and solutions. • Utilize service desk ticketing systems to document issues and track resolutions effectively. • Troubleshoot and resolve technical problems related to software, hardware, and network connectivity. • Maintain a high level of customer satisfaction by delivering clear and thorough communication. • Collaborate with team members to escalate complex issues when necessary. • Ensure all customer inquiries are handled within established service level agreements (SLAs). • Provide guidance and education to users on best practices and system usage. • Monitor and prioritize incoming requests to ensure timely and efficient service delivery. • Participate in ongoing training to stay updated on emerging technologies and support processes.
2026-03-26T12:53:41Z

Senior Infrastructure Role

Tysons Corner, VA
remote
Temporary
100.00 - 110.00 USD / Hourly
Data Center Modernization – Cisco ACI Migration Lead the design, architecture, and full implementation of the new Cisco ACI fabric, facilitating the enterprise-wide migration from legacy NX-OS systems. Direct and execute the strategy for transitioning from NX-OS to Cisco ACI, including tenant setup, EPG development, policy creation, and fabric discovery. Configure and manage the Cisco Nexus Dashboard to achieve centralized visibility, operations management, and policy orchestration across the data center network. Supervise the SAN environment, ensuring optimal storage connectivity, zoning, and fabric health during and after the ACI migration. Create and maintain comprehensive migration runbooks, cutover roadmaps, and rollback procedures to guarantee operational continuity for mission-critical workloads. Work closely with cloud architects and application teams to enable effective integration between the upgraded data center fabric and AWS cloud platforms. Wireless Network Modernization – Wireless Refresh Support and help lead the enterprise Wireless Refresh project from initial design through deployment, establishing a robust, high-performing wireless infrastructure. Design and implement the updated wireless network with advanced Wireless Intrusion Prevention and Detection (WIPS/WIDS) to enhance security monitoring across all locations. Deploy and configure new Wireless LAN Controllers (WLCs) and Access Points (APs) for reliable coverage, capacity, and performance in geographically distributed areas. Utilize Cisco DNA Center services for optimization, policy enforcement, AI-driven analytics, and complete lifecycle management of the wireless network. Conduct site assessments, RF planning, and post-installation reviews to ensure wireless standards support operational requirements. Assist in developing wireless security configurations and policies following DISA STIGs, RMF, and DoD wireless security mandates. Cloud & Enterprise Infrastructure Architect, implement, and maintain scalable AWS cloud environments—including compute, storage, networking, and identity management—supporting key applications. Ensure infrastructure security by applying controls aligned with DISA STIGs, RMF, NIST 800-53, and DoD cloud requirements. Automate cloud infrastructure deployment and configuration with Infrastructure as Code tools such as Terraform, AWS CloudFormation, or comparable. Monitor health, performance, and security using AWS-native tools (CloudWatch, AWS Config, Security Hub) and third-party SIEM integrations. Support Authority to Operate (ATO) efforts, including generating security documentation, implementing controls, and aiding in assessments. Lead incident response, perform root cause investigations, and shape continuity plans for mission-essential systems.
2026-04-02T14:03:56Z

Help Desk/Desktop Support Analyst

Emigsville, PA
onsite
Permanent
80000.00 - 120000.00 USD / Yearly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Emigsville, Pennsylvania. This role requires expertise in Infor Syteline, Factory Track, and advanced reporting tools, as well as a strong background in system administration and troubleshooting. The ideal candidate will be dedicated to providing reliable technical support and developing solutions that enhance business processes. Responsibilities: • Administer and maintain Infor Syteline multi-tenant and multisite environments, ensuring optimal performance and reliability. • Provide direct support and troubleshooting for Factory Track, including ShopFloor and mobility applications. • Develop and manage Infor Birst spaces and dashboards, utilizing Syteline data through Infor Datalake for advanced reporting. • Create custom reports and flexforms in Syteline, using compiled assemblies to meet organizational needs. • Oversee system administration for Infor and Syteline, including finite supply chain and user support. • Develop solutions using Mongoose, including stored procedures and custom methods, to address specific business requirements. • Design and implement new forms, scripts, and methods in Syteline's Event System to streamline processes. • Administer Rhythm eComm systems, including credit card integration for Syteline. • Collaborate with teams to ensure effective system functionality and resolve technical issues promptly.
2026-03-12T18:14:20Z

Temporary Project Support

Reston, VA
onsite
Temporary
17.00 - 17.50 USD / Hourly
Robert Half is seeking a dedicated Temporary Project Support professional for a client project. This position offers the opportunity to assist in project coordination, administrative tasks, and provide critical support to the project team during a peak workload period. if you are seeking temporary project-based assignments this is the position for you. Responsibilities:<ul><li>Assist with project scheduling, documentation, and coordination.</li><li>Assisting with conference logistics.</li><li>Support the project manager and team with various administrative duties, including preparing meeting agendas, taking minutes, and organizing files.</li><li>Conduct research and compile data needed for project activities.</li><li>Provide general office support as needed.</li></ul>
2026-03-30T19:53:46Z

Systems Administrator

Washington, DC
onsite
Permanent
95000.00 - 115000.00 USD / Yearly
We are looking for a skilled Systems Administrator to join our team in Washington, District of Columbia. This role involves managing and optimizing IT infrastructure to ensure seamless operations and security across the organization. The ideal candidate will bring a strong background in cloud platforms, virtualization, and network solutions. Responsibilities: • Oversee the administration and maintenance of Microsoft 365, Azure, and other cloud platforms to ensure optimal performance. • Configure and manage virtualization technologies such as VMware and Hyper-V to support organizational needs. • Implement and maintain endpoint security measures to safeguard systems and data. • Collaborate on the design and deployment of new network solutions to enhance operational efficiency. • Install, configure, and manage network hardware, including servers, routers, switches, firewalls, and wireless infrastructure.
2026-03-29T01:04:29Z

Help Desk/Desktop Support Analyst

Washington, DC
onsite
Temporary
51.46 - 59.59 USD / Hourly
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Washington, District of Columbia. In this role, you will provide technical support and troubleshooting assistance to ensure smooth operations for our users. This is a long-term contract position offering an excellent opportunity to showcase and enhance your IT support skills. Responsibilities: • Provide first-line technical support to users, addressing hardware, software, and network-related issues. • Manage and resolve service desk tickets efficiently, ensuring timely follow-up and documentation. • Troubleshoot and resolve issues related to Microsoft Windows 10 and related applications. • Administer user accounts and permissions through Active Directory. • Assist with configuring and maintaining desktop systems to meet organizational needs. • Perform basic troubleshooting for system errors and connectivity problems. • Collaborate with other IT teams to escalate and resolve complex technical issues. • Maintain accurate records of issues and their resolutions in the service management system.
2026-03-23T18:27:43Z