Add your latest resume to match with open positions.

8 results for Noc Technician in Baltimore, MD

Help Desk Analyst

Baltimore, MD
remote
Temporary / Contract
24.00 - 33.00 USD / Hourly
Help Desk Technician I/IILocation: Woodlawn, MD, Onsite - + support of 9 club locations around Baltimore region. Travel between sites as needed.contract to hire • This position requires a person be physically fit and mentally alert. There may be a need for standing,walking, sitting, lifting, kneeling, bending, using/working on a step ladder, stretching, reaching, handling, thinking, reasoning, and calculating, some of it constant.• This job has an inherent amount of physical and mental stress. All candidates must be prepared forand capable of adapting to such conditions.• This person must be literate in English and reasonably skilled in math.• This person must have excellent problem solving and troubleshooting skills.• This person must have a detail-oriented approach to tasks• A positive attitude and polite behavior are expected in all dealings with members and/or fellow Teammembers. This person must have a customer service-oriented attitude.• This person will install, configure, and troubleshoot hardware and software.• This person will assist with new hire onboarding account setup and change requests as needed.• This person will monitor the helpdesk ticketing system queue and act as a primary point of contact.• This person will coordinate break/fix work with company vendors including deliveries and installs.• This person will manage IT projects as needed and assist with departmental projects.• Other requirements to ensure success in this role include:o A+/Net+/Microsoft certifications strongly preferredo Basic knowledge of LAN/WAN networks and TCP/IIP troubleshootingo Strong reading, writing and verbal communication skillso 3+ years IT experience including supporting a Microsoft Windows environmento Experience with Microsoft 365 including Sharepoint and Teamo The ability to communicate and work with all levels of staff who possess varying degrees oftechnical skills.
2026-08-21T13:04:29Z

Network Engineer II

Washington D.c., DC
onsite
Temporary / Contract
45.00 - 55.00 USD / Hourly
We are looking for a Network Engineer II to support enterprise network initiatives and deliver reliable engineering solutions across a diverse portfolio of programs. This long-term contract position is ideal for someone who is detail oriented and can apply strong technical judgment throughout the full engineering lifecycle, from analysis and design through testing and deployment. The role requires an individual who can work with limited supervision, collaborate with stakeholders, and help maintain performance, security, and operational continuity in complex network environments. Responsibilities: • Provide network engineering support across multiple programs, ensuring infrastructure solutions align with technical objectives and operational needs. • Participate in the complete system engineering process by translating requirements into network designs, supporting development activities, validating performance, and assisting with implementation. • Assess existing network environments, identify improvement opportunities, and recommend technologies or design changes that strengthen capability, reliability, and security. • Analyze technical issues of moderate complexity, apply sound engineering methods, and resolve problems while balancing schedule, performance, and customer expectations. • Monitor project milestones and service outcomes to help ensure network deliverables are completed on time and in accordance with established standards. • Work closely with customers, internal teams, and peer groups to coordinate activities, communicate technical information clearly, and build cooperation across functions. • Contribute to the refinement of engineering practices, procedures, and policy recommendations that support effective network operations and organizational goals. • Provide guidance to less experienced team members when needed, share technical knowledge, and assist in maintaining consistent execution across assigned tasks.
2026-08-07T21:13:43Z

Systems Engineer

Baltimore, MD
onsite
Permanent / Full Time
80000.00 - 100000.00 USD / Yearly
We are looking for a Systems Engineer to support and enhance a mixed infrastructure environment in Baltimore, Maryland. This role focuses on maintaining stable server operations, strengthening security and access controls, and contributing to cloud-connected solutions across on-premises and Microsoft platforms. The ideal candidate brings hands-on experience with Windows-based systems administration, a strong understanding of core infrastructure services, and a practical approach to reliability and continuous improvement. Responsibilities: • Oversee daily administration of Windows and Linux servers to ensure dependable performance, availability, and system health. • Manage core identity and policy services, including Active Directory and Group Policy, while maintaining secure and consistent access controls. • Support and maintain virtual infrastructure across platforms such as VMware and Hyper-V to meet operational and business needs. • Provide technical support for Azure and Microsoft 365 environments, helping maintain connectivity and functionality across hybrid systems. • Contribute to cloud adoption efforts by assisting with hybrid deployments and migration-related infrastructure tasks. • Monitor server performance, patch compliance, and overall platform reliability, taking action to resolve issues before they impact users. • Handle complex troubleshooting for escalated server and infrastructure incidents, identifying root causes and restoring service efficiently. • Strengthen operational resilience by improving automation, backup procedures, and disaster recovery readiness. • Keep technical documentation current and establish configuration standards that promote consistency, security, and scalability.
2026-07-28T13:04:11Z

Service Desk Analyst

Washington, DC
remote
Temporary to Hire
23.00 - 37.00 USD / Hourly
Shift Time: During training; shift will be 8:30am-5:30pm, after training; shift will be 11:00am-7:00pm Position: Service Desk AnalystType: Contract to Hire; potential conversion to permanent after 6 monthsSchedule: 5 days a week on siteLocation: Washington DCStart Date: ASAP <ul><li>Providing end-user support services, troubleshooting assistance, and problem resolution via telephone, remote desktop connection, and/or visits to user locations.</li><li>Exhibiting ownership and timely resolution of all incident tickets and change orders.</li><li>Interacting directly with other IT groups to determine the proper remediation for an issue.</li><li>Setting-up and quality assurance testing of new hardware and software for existing and new end-users in the Firm and other duties as assigned.</li><li>SERVICE DESK SPECIFIC EXPERIENCE NEEDED</li></ul>Qualifications:<ul><li>Minimum of one year of experience in end-user support.</li><li>Knowledge and experience with law firm specific applications and previous employment in legal information technology is preferred.</li><li>Two-year college degree preferred. Equivalent experience will be considered.</li><li>Strong communication and interpersonal skills.</li><li>Experience implementing, maintaining and supporting Windows operating systems and Microsoft Office applications.</li><li>Technical experience configuring and supporting workstations, laptops, printers, and related equipment.</li><li>Exceptional client service, both internal and external.</li><li>Flexibility to work additional shifts as needed.</li></ul>
2026-08-24T13:13:43Z

Systems Administrator II

Washington, Dc, DC
onsite
Temporary / Contract
44.00 - 49.00 USD / Hourly
Red Hat Enterprise Linux (RHEL) Systems AdministratorLocation: Washington, DC (Onsite, 5 days per week)Clearance Requirement: Ability to obtain and/or maintain a Public Trust clearanceEmployment Type: Long Term ContractOverviewWe are seeking a Red Hat Enterprise Linux (RHEL) Systems Administrator to support and maintain enterprise Linux infrastructure in a highly secure environment. This role is responsible for the administration, maintenance, patching, automation, and optimization of RHEL servers across virtualized platforms. The successful candidate will work closely with infrastructure, security, and application teams to ensure system reliability, compliance, and operational efficiency.Key Responsibilities<ul><li>Administer and support enterprise Red Hat Enterprise Linux (RHEL) environments.</li><li>Manage the full lifecycle of RHEL servers, including deployment, configuration, patching, upgrades, and maintenance.</li><li>Deploy and maintain RHEL systems within VMware-based virtual environments.</li><li>Utilize Red Hat Satellite to manage software repositories, content views, lifecycle environments, and enterprise patching operations.</li><li>Implement system and software updates while ensuring security and compliance requirements are met.</li><li>Configure and maintain users, groups, permissions, and access controls.</li><li>Perform system monitoring, performance tuning, troubleshooting, and root cause analysis.</li><li>Identify and resolve platform and application issues while providing daily operational support.</li><li>Develop, test, and maintain automation solutions using Bash, Python, Ansible, and other scripting tools.</li><li>Improve operational efficiency through automation of routine administrative tasks and deployment processes.</li><li>Collaborate with security teams to support system hardening, vulnerability remediation, and patch compliance initiatives.</li><li>Create and maintain technical documentation, procedures, configurations, and knowledge base articles.</li><li>Provide regular status updates on projects, patching activities, and overall system health.</li><li>Work effectively with cross-functional teams to support deployments and infrastructure initiatives.</li></ul>
2026-08-10T18:49:17Z

IT Support Specialist

Washington, DC
remote
Temporary to Hire
22.00 - 25.00 USD / Hourly
Reports to: IT ManagerJob Type: Full-time | On-siteSchedule: Monday–Friday, 7:45 AM – 4:15 PM (with some flexibility as needed) Position SummaryThe IT Assistant plays a key role in supporting the daily technology operations within a dynamicPre-K–12 educational environment. This position ensures the smooth functioning of classroomand administrative technologies by providing technical support, troubleshooting devices, andassisting staff and students with their technology needs. Key Responsibilities• Provide technical support to staff, faculty, and students for hardware, software, andnetwork issues.• Troubleshoot and resolve problems with classroom devices, including Smart Boards,Windows and Mac laptops, iPads, projectors, and the school phone system.• Assist with network security, user account setup, and permission management.• Support device inventory, deployment, and asset management, including check-in/checkout systems.• Assist with technology setup for school events and presentations.• Perform regular system updates and patches to maintain performance and security.• Communicate effectively with non-technical users and provide basic training when needed.• Test new software and hardware configurations prior to full deployment.• Maintain accurate documentation of issues, resolutions, and procedures in the IT ticketingsystem.• Coordinate with third-party vendors as needed.• Provide support for school data management tasks.Requirements & Qualifications• High school diploma required; Associate’s degree in IT or related field preferred.• Basic knowledge of Windows, macOS, iOS, and Android environments.• Familiarity with Microsoft 365.
2026-08-19T20:28:46Z

Help Desk Analyst II

Baltimore, MD
onsite
Permanent / Full Time
70000.00 - 75000.00 USD / Yearly
We are seeking a dependable and service-oriented Help Desk / Tech Support II detail oriented to provide hands-on technical support for end users across hardware, software, account administration, and device deployment needs. This role serves as a primary point of contact for help desk requests, supports onboarding and account changes, coordinates vendor-related break/fix services, and contributes to IT and departmental projects. Based on general knowledge. Key Responsibilities: Install, configure, maintain, and troubleshoot computer hardware, software, and peripheral devices. Based on general knowledge. Provide Level II technical support for desktops, laptops, mobile devices, printers, and related systems. Based on general knowledge. Assist with new permanent employee onboarding, including account setup, permissions, and access change requests. Based on general knowledge. Monitor and manage the help desk ticketing queue, ensuring timely response, resolution, and communication with end users. Based on general knowledge. Act as a primary point of contact for technical support issues and escalate complex problems when needed. Based on general knowledge. Coordinate break/fix activities with third-party vendors, including equipment deliveries, installations, and service appointments. Based on general knowledge. Support deployments, system configurations, and device imaging as part of ongoing IT operations. Based on general knowledge. Assist with departmental and cross-functional IT projects as assigned. Based on general knowledge. Maintain accurate documentation of incidents, resolutions, assets, and system changes. Based on general knowledge. Support a mixed technology environment that may include Microsoft platforms, Active Directory, Cisco technologies, Citrix technologies, Mac computers, Apple devices, and Android devices. Based on general knowledge.
2026-08-04T17:04:34Z

IT Manager/Director

York, PA
onsite
Permanent / Full Time
120000.00 - 130000.00 USD / Yearly
We are looking for an experienced IT Manager/Director to lead technology operations and maintain a stable, secure computing environment for our organization in York, Pennsylvania. This role oversees core infrastructure, supports business-critical systems, and helps align technology priorities with operational needs. The ideal candidate brings a hands-on leadership style, sound technical judgment, and a proactive approach to system performance, continuity, and continuous improvement. Responsibilities: • Direct daily oversight of network, systems, and infrastructure services to maintain dependable performance and minimize downtime across the organization. • Contribute to IT financial planning by helping prepare, track, and manage technology spending in alignment with departmental and business priorities. • Act as the primary administrator for the organization’s enterprise platform, including user support, system configuration, release coordination, and connectivity with related business applications. • Work closely with departmental stakeholders to ensure business systems are meeting operational goals and identify opportunities to improve workflows through technology. • Design, maintain, and test disaster recovery and business continuity measures to reduce operational impact during outages, emergencies, or data loss events. • Evaluate current technology environments, define service and performance standards, and recommend practical upgrades that improve reliability, efficiency, and scalability. • Oversee configuration practices and support processes that promote consistency, security, and effective issue resolution across IT services.
2026-08-04T13:13:46Z