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7 results for Noc Technician in Baltimore, MD

Deskside Support Technician

Rockville, MD
onsite
Temporary / Contract
32.76 - 32.76 USD / Hourly
We are looking for a Hardware Engineer / Deskside Support Technician to provide onsite technical support in a high-availability enterprise environment supporting a federal agency. This role is responsible for performing hands-on desktop support, hardware deployment, and system troubleshooting across Windows-based devices.This position supports hardware products and systems through installation, maintenance, testing, and troubleshooting activities. Work includes deploying new systems, supporting end users, and ensuring devices meet operational and security requirements. The role requires collaboration across Tier 2 and Tier 3 teams and includes both routine operational support and participation in system upgrades, testing, and process improvements.The ideal candidate is customer-focused, detail-oriented, and capable of working independently under limited supervision while contributing to team objectives. Key Responsibilities:· Provide Tier 2 deskside support for desktops, laptops, and related hardware in a Windows 10/11 environment· Perform break/fix support, troubleshooting hardware/software issues, and resolving user tickets· Deploy, configure, and image Dell laptops and desktops for end users· Utilize ServiceNow (or similar ITSM tools) for ticket tracking, documentation, and CMDB updates· Support patching, system updates, and ensure endpoint compliance with security requirements· Coordinate with Tier 3 teams on escalations, upgrades, and major incidents· Assist with asset management, procurement support, and hardware lifecycle activities· Participate in disaster recovery (DR/COOP) exercises and provide onsite support· Perform system maintenance tasks including backups, upgrades, and recovery procedures· Provide clear communication and status updates to stakeholders and end users· Support occasional after-hours/on-call activities as needed
2026-05-26T16:58:42Z

Systems Engineer

Herndon, VA
onsite
Temporary / Contract
55.00 - 65.00 USD / Hourly
Robert Half Technology is seeking a Senior IT Systems Engineer to support a client in the aerospace and technology industry. This role will serve as a senior technical resource responsible for supporting and modernizing enterprise infrastructure across hybrid cloud and on-premises environments.The ideal candidate will have strong experience supporting Microsoft and cloud infrastructure environments, identity and access management, systems automation, security hardening, and enterprise operations across Windows, Linux, Azure, and AWS platforms. Duration: Contract-to-hireLocation: Hybrid in Greater Seattle AreaPay Rate: $55-$65/hourly Key Responsibilities<ul><li>Design, implement, and support hybrid cloud infrastructure across Microsoft Azure and AWS environments </li><li>Administer and support enterprise identity services including Active Directory, Entra ID (Azure AD), SSO, Conditional Access, MFA, and hybrid identity integrations </li><li>Support Windows Server and Linux environments across both on-premises and cloud infrastructure </li><li>Manage virtualization environments including Hyper-V and related infrastructure technologies </li><li>Develop and maintain automation and Infrastructure-as-Code (IaC) solutions using Terraform, PowerShell, Bash, and related tools </li><li>Implement security hardening, vulnerability remediation, patching, and secure configuration baselines across enterprise systems </li><li>Support enterprise networking and authentication infrastructure including DNS, DHCP, VPNs, firewalls, load balancing, and cloud networking </li><li>Partner closely with Information Security teams to support compliance initiatives, infrastructure resiliency, and operational security standards </li><li>Support Microsoft 365 technologies and endpoint management solutions including Intune and Autopilot </li><li>Build and maintain monitoring, alerting, logging, and operational documentation for enterprise systems </li><li>Troubleshoot complex infrastructure, authentication, and cloud-related issues across hybrid environments </li><li>Support disaster recovery, backup, and business continuity planning initiatives </li><li>Serve as a senior escalation point for infrastructure and systems-related incidents and operational support </li></ul>
2026-05-28T20:38:50Z

Database Engineer/Manager

Washington D.c., DC
onsite
Temporary / Contract
52.89 - 52.89 USD / Hourly
We are looking for a Database Engineer/Manager to be responsible for the definition, design, implementation, documentation, and ongoing support of enterprise Database Management System (DBMS) environments supporting mission‑critical systems. This role delivers complex database solutions across multiple technical domains and plays a key role in ensuring database performance, integrity, security, availability, and scalability. The position requires advanced technical expertise, cross‑functional collaboration, and leadership in large‑scale database initiatives. Key Responsibilities:· Design, implement, and maintain enterprise DBMS architectures and standards.· Install, configure, administer, and optimize Microsoft SQL Server and Oracle databases.· Manage high availability, clustering, replication, backup, and disaster recovery solutions.· Monitor database performance, capacity, integrity, and security; troubleshoot complex issues.· Plan and execute database upgrades, patches, migrations, and modernization efforts.· Ensure compliance with security requirements, including STIGs, auditing, and encryption controls.· Maintain detailed documentation for database environments, configurations, and procedures.· Collaborate with application, DevOps, infrastructure, vendors, and client stakeholders.
2026-05-01T13:28:39Z

Systems Administrator IV

Washington, DC
remote
Temporary / Contract
50.00 - 55.00 USD / Hourly
Position OverviewWe are seeking a highly experienced Senior Systems Engineer to support enterprise infrastructure with a focus on Active Directory, authentication services, and certificate management. This role will partner closely with infrastructure leadership to design, implement, and maintain secure and scalable identity and directory services.The ideal candidate will bring deep expertise in Windows Server, Active Directory, DNS, certificate authorities, and authentication frameworks, combined with strong scripting capabilities and a proactive, problem‑solving mindset. This role requires ownership, collaboration across engineering teams, and the ability to operate in complex, multi-tiered environments. Key ResponsibilitiesIdentity & Directory Services<ul><li>Configure, maintain, and troubleshoot Active Directory, DNS, and Certificate Authority environments</li><li>Manage authentication systems including ADFS, SAML, SSO, and Okta</li><li>Administer certificate lifecycle management across enterprise systems</li></ul>Infrastructure Engineering & Automation<ul><li>Develop PowerShell scripts to monitor system health and automate operations</li><li>Support scalable infrastructure across physical, virtual, and cloud environments</li><li>Implement Group Policy and role-based access management</li></ul>Security & Compliance<ul><li>Apply NIST and DISA security standards and system hardening practices</li><li>Manage certificate issuance and ensure zero-downtime implementation</li><li>Apply patches, enforce compliance, and maintain system integrity</li></ul>Operations & Support<ul><li>Provide Tier II / III support in Windows Server and Windows 11 environments</li><li>Troubleshoot and resolve complex infrastructure issues</li><li>Maintain system documentation and architecture design artifacts</li></ul>Collaboration & Optimization<ul><li>Work closely with engineering, system owners, and cross-functional stakeholders</li><li>Identify process improvements and implement infrastructure optimizations</li><li>Support project delivery, timelines, and operational priorities</li></ul>
2026-05-11T16:23:47Z

IT Manager/Director

Arlington, VA
onsite
Permanent / Full Time
175000.00 - 200000.00 USD / Yearly
We are looking for a dynamic IT Manager/Director to lead and oversee the technology operations of our organization in Northern, Virginia. This role is ideal for an experienced and detail-oriented individual who excels in managing IT infrastructure, ensuring efficient service delivery, and guiding technology teams to achieve organizational goals. The position requires a strategic mindset and the ability to foster collaboration across teams and stakeholders. Responsibilities:• Oversee the management of IT infrastructure and daily operations to ensure smooth and secure functionality.• Provide leadership and direction to technology managers, fostering a culture of innovation and efficiency.• Ensure the timely and effective delivery of IT services and solutions that align with organizational priorities.• Collaborate with stakeholders to identify technology needs and implement strategies to meet business objectives.• Drive the adoption of Agile and DevOps methodologies to enhance team productivity and project outcomes.• Develop and enforce IT policies and procedures to maintain system security and compliance.• Manage vendor relationships and negotiate contracts to optimize technology investments.• Monitor and evaluate emerging technologies to recommend enhancements or upgrades to existing systems.• Lead disaster recovery planning and implement backup solutions to safeguard critical data.• Ensure effective communication across teams and departments to align IT initiatives with business goals.
2026-05-20T13:53:44Z

Help Desk/Desktop Support Analyst

York, PA
onsite
Temporary to Hire
- USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a contract opportunity in Pennsylvania. This role supports day-to-day technology needs across the site by keeping end-user devices, productivity tools, and related hardware operating reliably. The position is ideal for someone who enjoys hands-on troubleshooting, clear communication with employees, and working across office and shop floor environments to resolve technical issues efficiently. Responsibilities: • Set up, update, and maintain desktops, laptops, and peripheral equipment so systems remain aligned with approved software versions and configuration standards. • Deliver technical support for end users by diagnosing and resolving issues involving workstations, printers, projectors, and other connected devices. • Record incidents, service activity, and resolution details in ServiceNow to ensure accurate tracking and timely follow-up. • Manage device inventory records and document equipment changes, including workstation deployments, relocations, and removals through established change processes. • Assist employees with Microsoft 365 support needs, including Outlook, Office applications, and OneDrive, as well as common mobile device issues on Android and Apple platforms. • Provide user guidance on workstation operation, business applications, and the local network environment to improve day-to-day effectiveness. • Offer support for additional software tools and operational systems as needed, including equipment used within the shop floor environment with training provided. • Move throughout a large facility, including stairways and production areas, to respond to support requests and complete on-site technical assistance.
2026-05-28T15:44:09Z

Systems Administrator

Washington, DC
onsite
Permanent / Full Time
95000.00 - 115000.00 USD / Yearly
We are looking for a skilled Systems Administrator to join our team in Washington, District of Columbia. This role involves managing and optimizing IT infrastructure to ensure seamless operations and security across the organization. The ideal candidate will bring a strong background in cloud platforms, virtualization, and network solutions. Responsibilities: • Oversee the administration and maintenance of Microsoft 365, Azure, and other cloud platforms to ensure optimal performance. • Configure and manage virtualization technologies such as VMware and Hyper-V to support organizational needs. • Implement and maintain endpoint security measures to safeguard systems and data. • Collaborate on the design and deployment of new network solutions to enhance operational efficiency. • Install, configure, and manage network hardware, including servers, routers, switches, firewalls, and wireless infrastructure.
2026-05-05T14:54:06Z