<p>We are looking for an experienced Help desk Support to join our team in Washington, District of Columbia. This long-term contract position offers an opportunity to apply your expertise in software development, systems integration, and application analysis to tackle complex projects. You will collaborate with peers, supervisors, and customers to deliver high-quality solutions while adhering to company policies and industry standards.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Provide deskside support for users based on dispatched service tickets or direct requests</li><li>Perform break/fix support for laptops, desktops, and peripheral devices</li><li>Install and configure specialty software not packaged in SCCM</li><li>Remove devices from the network as directed by security protocols</li><li>Diagnose and resolve printer issues, including toner replacement</li><li>Maintain CMDB entries and manage on-call schedules using ServiceNow</li><li>Participate in daily/weekly meetings for incident and outage management</li><li>Support Disaster Recovery and Business Continuity planning</li><li>Manage user access, entitlements, and privileged access</li><li>Deliver “white glove” support to senior leadership when required, including occasional after-hours support</li></ul><p><br></p>
<p>The Call Center Specialist serves as the frontline representative for the company, handling inbound and outbound customer inquiries related to telecommunications products and services. This role is responsible for resolving issues, providing technical support, processing service requests, and ensuring a high level of customer satisfaction. The ideal candidate has strong communication skills, a customer-first mindset, and experience in a high-volume call center environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer incoming calls, emails, or chats from customers regarding billing, service plans, technical issues, and general inquiries.</li><li>Troubleshoot and resolve customer concerns related to mobile, internet, TV, and landline services.</li><li>Provide accurate product and service information, upsell or recommend upgrades as appropriate.</li><li>Escalate complex issues to Tier 2 support or technical departments when necessary.</li><li>Document all interactions in the customer relationship management (CRM) system.</li><li>Maintain a strong knowledge of company services, promotions, pricing plans, and policies.</li><li>Meet or exceed performance metrics, including call handling time, customer satisfaction, and resolution rate.</li><li>Follow all company procedures regarding data security, customer privacy, and compliance requirements.</li><li>Participate in regular training sessions to stay up to date on new products, system updates, and customer service best practices.</li></ul><p><br></p>
About the Position We are looking for an organized and personable Front Office Coordinator to serve as the first point of contact for our clients and visitors. In this role, you will ensure the office functions efficiently by providing administrative support, managing front desk operations, and creating a welcoming environment. If you pride yourself on being reliable, detail oriented, and customer-service oriented, we would love to hear from you! <br> Key Responsibilities: Greet clients, visitors, and staff with a friendly, detail oriented demeanor and promptly address their needs. Manage the front desk, including answering incoming calls, directing inquiries, and taking messages. Oversee and maintain an organized and detail oriented reception area. Assist with scheduling appointments and maintaining the office calendar. Handle incoming and outgoing mail and deliveries, including distributing correspondence. Support administrative tasks such as data entry, filing, and paperwork preparation. Coordinate office supplies and maintain inventory for the front desk. Provide general information about the company to visitors and callers.
We are looking for a skilled Systems Engineer to join a non-profit organization based in North Bethesda, Maryland. This role is perfect for individuals who excel in technical problem-solving and have a passion for leveraging technology to drive organizational success. As a key member of the team, you will oversee system operations, enhance cybersecurity, and align IT strategies with organizational goals.<br><br>Responsibilities:<br>• Provide leadership for the internal support desk, ensuring prompt and effective resolution of technical issues.<br>• Create onboarding materials and deliver training sessions to enhance digital literacy across the organization.<br>• Implement and monitor cybersecurity measures tailored to the needs of a non-profit environment.<br>• Conduct regular audits and risk assessments to safeguard sensitive data and ensure compliance with privacy regulations.<br>• Manage enterprise tools such as Microsoft 365, Teams, SharePoint, and Azure Active Directory.<br>• Administer server environments, ensuring systems are secure, updated, and functioning optimally.<br>• Optimize software licensing and subscriptions to achieve cost efficiency and maximize value.<br>• Align IT strategies with the organization’s goals, ensuring technology supports operational needs.<br>• Develop and oversee IT budgets with a focus on sustainability and resource efficiency.
<p>We are seeking an experienced and highly skilled Principal Technical Accountant to lead the company's technical accounting efforts. This role is critical in ensuring compliance with US GAAP, SEC regulations, and other relevant financial reporting standards. The ideal candidate will serve as a subject matter expert, supporting complex accounting issues, driving accounting policy development, and partnering with cross-functional teams to ensure accurate financial reporting.</p><p><br></p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Act as a technical accounting expert, offering guidance on complex accounting issues and transactions.</p><p>• Conduct comprehensive research and interpretation of existing and new accounting standards (GAAP), and devise strategies for their implementation.</p><p>• Deliver training on complex and evolving accounting standards to the wider accounting team.</p><p>• Lead the crafting and review of financial statements, ensuring they are accurate and in line with relevant accounting standards.</p><p>• Supervise the creation of regulatory reports and filings, including tax-related documents.</p><p>• Ensure adherence to SOX compliance requirements and other regulatory mandates within the company's financial reporting processes.</p><p>• Spearhead major technical accounting projects.</p><p>• Develop and uphold robust internal controls to guarantee accurate and timely financial reporting.</p><p>• Address audit findings and implement necessary corrective actions.</p><p>• Leverage skills in Account Reconciliation, Balance Sheet Reconciliation, Bank Reconciliations, General Ledger, Journal Entries, Microsoft Excel, Month End Close, NetSuite, Oracle, and SAP to fulfill responsibilities effectively.</p>
<p>We’re seeking a professional and welcoming Receptionist to be the first point of contact for our office. In this role, you’ll greet visitors, manage incoming calls, and provide administrative support to ensure smooth daily operations.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet and direct visitors with a friendly and professional demeanor</li><li>Answer and route incoming calls</li><li>Manage mail, packages, and deliveries</li><li>Provide administrative support including filing, scanning, and data entry</li><li>Assist with scheduling and maintaining conference rooms</li><li>Support staff with various office tasks as needed</li></ul><p><strong>Schedule:</strong></p><ul><li>Monday–Friday, full-time business hours</li></ul><p>If you enjoy being the face of an office and thrive in a professional, team-oriented environment, we’d love to hear from you!</p>
<p><strong>SOC Engineer</strong></p><p><strong>Location</strong>: Washington DC</p><p><strong>Clearance: Public Trust (Must be eligible)</strong></p><p><strong>Duration: </strong>6-month Contract to Hire</p><p><br></p><p><strong>Position Overview</strong></p><p>We are seeking a skilled and motivated SOC Engineer to join our cybersecurity operations team. This role is focused on engineering data feed solutions for the Security Operations Center (SOC), implementing SOAR capabilities, and ensuring the health and performance of data integrations through collaboration across technical teams.</p><p>The ideal candidate will bring deep cybersecurity expertise, particularly in network security, SIEM/SOAR platforms, incident response, and threat detection. This position also serves as the backup SOC Lead, stepping in to manage operations, escalations, and leadership communications during critical incidents when the primary lead is unavailable.</p><p><strong>Key Responsibilities</strong></p><ul><li>Microsoft Sentinel Engineering: Maintain and optimize Microsoft Sentinel SIEM/SOAR solutions in accordance with client needs and federal compliance standards.</li><li>Data Integration: Configure and manage log/data feeds from various sources including Fluent Bit, Windows Events, M365, cloud services, and endpoint/security platforms.</li><li>Parsing & Normalization: Develop and refine log parsing rules using Regex, DCRs, and custom transformations to ensure accurate data ingestion.</li><li>SOAR Development: Build automation and orchestration workflows using Microsoft Logic Apps, Azure Functions, and PowerShell/Python scripting.</li><li>Threat Detection Engineering: Design and tune analytic rules, UEBA, dashboards, and reports to enhance threat detection and response capabilities.</li><li>Cross-Team Collaboration: Work closely with network, endpoint, cloud, and IT operations teams to onboard new data sources and improve SOC functionality.</li><li>Documentation & Training: Create and maintain documentation for SOC architecture, onboarding processes, and automation playbooks; train SOC analysts on new tools and procedures.</li><li>Process Improvement: Conduct gap analyses and recommend enhancements to SOC capabilities and maturity.</li><li>Incident Response Support: Provide Tier 3 support and assist in complex investigations as needed.</li></ul>
We are looking for a detail-oriented and personable Receptionist to join our team on a contract basis in Alexandria, Virginia. This role requires someone who can efficiently manage front desk operations while providing excellent customer service to clients and visitors. If you thrive in a fast-paced environment and have strong organizational skills, we encourage you to apply.<br><br>Responsibilities:<br>• Greet clients, visitors, and employees with a welcoming and attentive demeanor.<br>• Manage and operate a multi-line phone system, ensuring all inbound calls are answered promptly and directed appropriately.<br>• Handle switchboard operations for phone systems with up to 10 lines.<br>• Provide accurate information to callers while addressing inquiries and transferring calls.<br>• Maintain a tidy and organized reception area, presenting a positive first impression.<br>• Assist with administrative tasks, including scheduling appointments and managing correspondence.<br>• Ensure timely communication and coordination with internal teams and external stakeholders.<br>• Monitor visitor logs and ensure security protocols are followed.<br>• Support part-time reception duties as needed, maintaining flexibility in work hours.
<p>We are looking for a meticulous part-time Administrative Assistant to join our team in Middle River, Maryland. In this position, you will play a key role in supporting data management, customer service, and administrative processes within the energy and natural resources industry specifically creating and maintaining reports in MS Excel and internal CRM. This is an excellent opportunity to contribute to a dynamic environment while developing your organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Enter and update alphanumeric data accurately into systems and databases.</p><p>• Provide exceptional customer service by addressing inquiries and resolving issues effectively.</p><p>• Maintain and organize records to ensure accessibility and compliance.</p><p>• Perform filing tasks and manage documentation efficiently.</p><p>• Utilize Excel to analyze, track, and report data.</p><p>• Collaborate with call center teams to ensure smooth communication and workflow.</p><p>• Monitor and maintain data integrity and quality in all processes.</p><p>• Support administrative tasks as needed to enhance operational efficiency.</p>
<p>We are looking for a dedicated Property Administrator to join our team in Burke, Virginia. This Contract position offers an exciting opportunity to contribute to the efficient management of real estate and facilities operations. The ideal candidate will bring strong organizational skills, effective communication abilities, and a proactive approach to supporting property management activities. This position is onsite Monday to Friday.</p><p>Responsibilities:</p><p>• Provide comprehensive administrative support to property management operations, ensuring smooth day-to-day functionality.</p><p>• Coordinate and track property-related projects, maintaining timelines and managing resources effectively.</p><p>• Utilize the Microsoft Office Suite to create documents, spreadsheets, and presentations as needed for property management tasks.</p><p>• Respond to inquiries and provide exceptional service through multi-line phone systems.</p><p>• Maintain accurate records and organize documentation related to property management activities.</p><p>• Communicate effectively with tenants, vendors, and team members to address issues and ensure satisfaction.</p><p>• Independently manage assigned responsibilities while demonstrating reliability and attention to detail.</p><p>• Assist in the preparation and distribution of reports, notices, and other communications.</p><p>• Monitor property conditions and coordinate maintenance requests as required.</p><p>• Support efforts to ensure compliance with company policies and procedures.</p>
We are looking for a dedicated Customer Service Representative to join our team in Fairfax, Virginia. This is a Contract to permanent position, offering an excellent opportunity for candidates seeking growth in a dynamic and fast-paced environment. The ideal candidate will bring strong communication skills, exceptional multitasking abilities, and a passion for delivering top-notch service.<br><br>Responsibilities:<br>• Respond promptly to inbound inquiries and provide accurate information to clients.<br>• Process payments and manage data entry tasks with attention to detail.<br>• Compile and maintain detailed reports, ensuring accuracy and timeliness.<br>• Collaborate with loan teams and vendors to address client needs and resolve concerns.<br>• Handle administrative support duties, including organizing and updating records.<br>• Assist clients with questions and provide solutions to their concerns.<br>• Utilize Microsoft Office tools, including Word and Excel, for daily tasks.<br>• Thrive in a fast-paced environment by managing multiple priorities effectively.<br>• Ensure excellent communication with clients while maintaining professionalism.
<p>Our client, a prestigious international law firm, is searching for their new Manager of Accounting Operations. This visible role will support a dynamic Director, work with the finance & accounting team and have exposure to firm leadership and Partners. The role will key on overseeing accounting operations including A/P, cash and trust processes as well as the use of related technology tools and implementing efficient processes to automate and optimize the accounting operations functions. This exciting Manager of Accounting Operations position will be offered the opportunity to: </p><p> </p><ul><li>Manage the operational accounting department including the accounts payable, cash operations and trust areas as well as guiding the team to achieve department goals.</li><li>Lead the constant review and development of key accounting processes as well as design of internal controls.</li><li>As a part of a team, manage special projects and conduct analysis.</li><li>Effectively coordinate between accounting operations teams and the corporate accounting team to maintain information flow and hit reporting deadlines.</li><li>Oversee accounts payable processes and ensuring all financial obligations are met in a timely manner</li><li>Act as a key liaison to the outside accounting firm regarding the external audit process and provide supporting schedules and requested information to support the year end external audit and quarterly reviews.</li><li>Inform decision making and improve processes such as forecasting cash flow and financial performance to assist in strategic planning.</li><li>Implement and maintain trust accounting procedures to handle sensitive financial transactions.</li><li>Automate processes where possible to improve efficiency and accuracy.</li><li>Manage the accounting of team performance and providing constructive feedback.</li><li>Collaborating with other departments to ensure the accuracy of financial information and to resolve any discrepancies</li><li>Developing and implementing accounting policies and procedures in line with firm objectives.</li><li>Perform ad hoc projects for senior management as assigned.</li></ul><p><br></p><p>Our client offers medical benefits as part of their overall compensation package.</p><p><br></p><p>Please submit your resume in confidence to Raj Khanna, Senior Vice President at Robert Half or directly via LinkedIn for immediate consideration for this or one of our other active career opportunities in the Washington, DC Metro area.</p><p><br></p><p><br></p>
<p><strong>Job Title: Office Services Coordinator</strong></p><p><strong>Location:</strong> Dupont Circle, Washington, D.C. (Onsite, 5 days a week)</p><p><strong>Duration:</strong> 4 months with potential for conversion (not guaranteed)</p><p><strong>Schedule:</strong> Monday – Friday, 7:45 AM – 5:00 PM (1-hour lunch)</p><p><strong>Interview Process:</strong> 1 video interview → 1 in-person interview</p><p><br></p><p><strong>About the Role</strong></p><p>The Office Services Coordinator supports day-to-day office operations, with a strong focus on hospitality, guest services, and light facilities work. This is a highly visible role and the first point of contact for both employees and VIP visitors, requiring a white-glove service approach.</p><p><strong>Key Responsibilities</strong></p><p><strong>Reception & Guest Services</strong></p><ul><li>Greet and direct visitors and incoming calls</li><li>Maintain a professional, client-ready reception area</li><li>Provide high-touch service for VIP guests and visitors</li><li>Manage conference room bookings and coordinate catering as needed</li></ul><p><strong>Office Operations & Facilities Support</strong></p><ul><li>Conduct routine walkthroughs of two office floors (~55,000 sq. ft.)</li><li>Maintain cleanliness and organization in common areas</li><li>Operate dishwasher, clean and maintain coffee machines</li><li>Replace CO2 tanks, restock printer paper, and support minor maintenance tasks</li><li>Coordinate building or equipment service requests</li><li>Troubleshoot and track package deliveries and mail</li><li>Order and manage inventory for office supplies</li><li>Ensure vendor invoices are properly coded for expense tracking</li><li>Maintain off-site storage records</li></ul><p> <strong>Work Environment</strong></p><ul><li>Team of 3 supporting an office of approximately 250 employees</li><li>This is an active role that involves movement and visibility throughout the day</li><li>Professional business attire required</li><li>High-touch, front-facing position supporting employees and VIP guests</li></ul><p><br></p>
<p> Greet guests upon their arrival and directs appropriately</p><p> Answer, screen and forward incoming phone calls</p><p> Maintain cleanliness of reception area, conference room, kitchen and restrooms, ensuring all areas are tidy and presentable, with all necessary materials and products</p><p> Provide basic and accurate information in-person and via phone/email</p><p> Receive, sort and distribute daily mail, faxes and deliveries</p><p> Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)</p><p> Order supplies, researching costs/suppliers, and keep inventory of stock</p><p> Assist/prepare regularly scheduled reports and contact lists</p><p> Keep updated records of office expenses and costs</p><p> Update and maintain office policies and procedures</p><p> Provide administrative support as needed on various human resources functions</p><p> Perform other clerical and administrative duties such as filing, photocopying, scanning and faxing</p><p> Liaise with Executive Assistant to handle requests and queries from leaders and employees Special projects as assigned Comply with company policies, procedures, and regulatory standards Additional duties as may be assigned</p>
We are looking for an experienced Project Manager/Sr. Consultant to oversee strategic initiatives, including complex technical projects. This long-term contract position is based in Lancaster, Pennsylvania, and offers an excellent opportunity to lead critical operations while collaborating with cross-functional teams and external partners.<br><br>Responsibilities:<br>• Manage all phases of assigned projects, from initial intake through successful closure.<br>• Oversee the planning and execution of a data center relocation and ServiceNow ITSM implementation.<br>• Collaborate closely with internal teams and external partners to ensure alignment and timely delivery of project milestones.<br>• Utilize the Waterfall methodology to guide project workflows and maintain structured processes.<br>• Hold team members accountable for their responsibilities by fostering clear communication and decision-making.<br>• Address risks proactively, driving them toward actionable resolutions.<br>• Adhere to organizational standards and best practices throughout the project lifecycle.<br>• Coordinate with stakeholders to ensure project goals are met and expectations are managed effectively.<br>• Serve as the primary point of contact for all project-related activities, ensuring smooth collaboration across parties.
<p>A fast-growing renewable energy organization in Arlington, VA is seeking an experienced Accounts Payable Analyst to join its Finance & Accounting team. This role is ideal for a detail-oriented professional who thrives in a collaborative environment and takes pride in ensuring accuracy, efficiency, and strong vendor relationships. The AP Analyst will play a key role in supporting daily accounting operations, process improvements, and team-wide initiatives.</p><p><br></p><ul><li>Process vendor invoices and customer payments with accuracy and efficiency.</li><li>Manage the accounts payable inbox, providing prompt and professional responses to vendor inquiries.</li><li>Maintain up-to-date vendor records, master data, and supporting documentation.</li><li>Prepare and process weekly payment runs to ensure timely disbursements.</li><li>Adhere to accounting distribution schedules and post transactions accurately to the general ledger.</li><li>Perform monthly reconciliations for accounts payable and accounts receivable subledgers.</li><li>Research and resolve discrepancies or incorrect postings.</li><li>Monitor outstanding balances and coordinate with vendors to address issues promptly.</li><li>Identify opportunities to streamline and improve AP processes.</li><li>Organize and maintain accounting documentation in compliance with internal standards.</li><li>Track office supply inventory and liaise with building management as needed.</li><li>Support travel and expense reporting, as well as logistics for team meetings.</li><li>Manage front desk and office reception activities, serving as a professional point of contact.</li></ul><p><br></p><p><br></p>
We are looking for an experienced Executive Assistant to provide high-level administrative support to ensure smooth daily operations. This role involves managing schedules, coordinating meetings, and handling inquiries with professionalism and efficiency. Located in Cheverly, Maryland, this Contract-to-Permanent position offers an excellent opportunity to showcase your organizational skills and attention to detail.<br><br>Responsibilities:<br>• Manage and maintain executive calendars, ensuring all appointments and meetings are accurately scheduled.<br>• Coordinate and arrange travel plans, including booking flights, accommodations, and transportation.<br>• Respond to inquiries from residents, providing clear and helpful information.<br>• Schedule, organize, and prepare materials for executive meetings.<br>• Handle incoming calls professionally, directing them to the appropriate departments or resolving inquiries promptly.<br>• Perform general administrative tasks, such as drafting correspondence and maintaining records.<br>• Utilize Microsoft Office Suite and Outlook to create documents, manage email communications, and organize schedules.<br>• Ensure smooth communication between executives and other stakeholders.<br>• Monitor multi-line phone systems and provide coverage as needed.<br>• Maintain a high level of confidentiality when handling sensitive information.
<p>We are looking for a Sr. Financial Analyst to join our team in the Montpelier, VT area. This long-term contract position offers an exciting opportunity to contribute to financial planning and decision-making processes. The ideal candidate will excel in financial modeling, budgeting, and variance analysis while driving data-driven insights that support organizational goals.</p><p><br></p><p>Responsibilities:</p><p>• Conduct in-depth financial analysis to support business strategies and decision-making.</p><p>• Develop and maintain complex financial models to forecast performance and evaluate potential scenarios.</p><p>• Perform variance analysis to identify trends, discrepancies, and key drivers of financial outcomes.</p><p>• Prepare and deliver ad hoc financial reports and analyses as requested.</p><p>• Utilize advanced Excel techniques, including macros and VLOOKUPs, to analyze large datasets efficiently.</p><p>• Support budgeting and forecasting processes, ensuring accuracy and alignment with organizational objectives.</p><p>• Analyze cost center performance and provide actionable recommendations for improvement.</p><p>• Collaborate with cross-functional teams to gather data and provide financial insights.</p><p>• Implement data mining techniques to uncover patterns and enhance financial reporting.</p><p>• Ensure compliance with financial policies and procedures while maintaining high data integrity.</p>
We are in the Investment Management industry, located in Bethesda, Maryland, looking for a VP of Solutions Development & Automation. This role will involve leading a skilled team, defining and implementing a forward-thinking application development and automation strategy, and collaborating with various stakeholders to ensure our technology outcomes support our business objectives.<br><br>Responsibilities:<br><br>• Oversee the design and development of internal platforms and customer-facing systems<br>• Provide transformative leadership, guiding teams through the product development lifecycle<br>• Collaborate with product owners, business leaders, and IT teams to align technology outcomes with business objectives<br>• Execute a forward-thinking application development and automation strategy in line with digital transformation goals<br>• Lead the implementation of DevOps pipelines, CI/CD practices, and modern cloud-native development frameworks<br>• Standardize and enhance SDLC practices, with a focus on secure development, automated testing, documentation, and structured change management<br>• Manage solution delivery, ensuring velocity, security, quality, and stakeholder satisfaction<br>• Establish and grow a dedicated UI/UX capability focused on delivering modern, intuitive, and consistent user experiences across platforms<br>• Work closely with cybersecurity, infrastructure, and data governance teams to ensure security, performance, and compliance across all initiatives<br>• Manage external development partners, scaling internal and outsourced capabilities as needed.
