<p>We are looking for a detail-oriented Accounts Payable Clerk to join our team in Bowie, Maryland. In this role, you will ensure the accurate and timely processing of refunds while adhering to federal, state, and institutional regulations. This is a long-term contract position.</p><p><br></p><p>Responsibilities:</p><p>• Process student refund transactions using PeopleSoft, ensuring compliance with institutional guidelines and deadlines.</p><p>• Reconcile and transmit refund files to third-party disbursement vendors, such as BankMobile.</p><p>• Verify credit balances on student accounts prior to issuing refunds.</p><p>• Investigate and resolve discrepancies related to refunds, rejected transactions, and returned payments.</p><p>• Monitor daily refund activity, including exception reports and reconciliation logs.</p><p>• Collaborate with departments like Financial Aid, Registrar, Student Accounts, and IT to address refund-related issues.</p><p>• Maintain accurate and organized documentation for audit purposes.</p><p>• Assist with month-end and year-end reconciliation processes.</p><p>• Respond promptly to student inquiries regarding refund timelines and payment methods.</p><p>• Support internal and external audits by providing required information and documentation</p>
<p>A Healthcare organization is seeking a medical billing specialist to work in their Bethesda office.</p><p><br></p><ul><li>Make outbound collections calls to patients.</li><li>Calls will be made based on the aging report</li><li>The role will be patient focused role.</li></ul><p><br></p>
<p>We are looking for a skilled and compassionate Patient Access Representative to join our team in Baltimore, Maryland. This long-term contract position offers an opportunity to support patients and healthcare providers in a dynamic, fast-paced environment. You will play a critical role in ensuring smooth front desk operations and delivering excellent customer service in a local government healthcare setting.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors warmly, ensuring a positive and attentive first impression.</p><p>• Oversee front desk tasks such as patient check-ins, check-outs, and flow management.</p><p>• Schedule and confirm appointments, coordinating with multiple service lines.</p><p>• Verify insurance coverage, process referrals, and obtain necessary authorizations.</p><p>• Collect co-pays and guide patients through forms and procedural explanations.</p><p>• Serve as a communication bridge between patients, clinical staff, and care teams.</p><p>• Ensure all patient information is handled with strict confidentiality and compliance.</p><p>• Identify and address barriers to access or patient concerns, escalating issues as needed.</p><p>• Perform administrative tasks including scanning, recordkeeping, and document management.</p>
<p>A healthcare organization in Baltimore is seeking an experienced Customer Service Representative with a background in public health to join their team! In this contract position, you will handle high volumes of inbound calls related to public health information, ensuring callers receive accurate guidance and are directed to appropriate resources. This contract role requires strong communication skills and a commitment to excellent customer service, with the potential for extension based on organizational needs.</p><p><br></p><p>Responsibilities:</p><p>• Manage high volumes of inbound calls from the public, providing accurate information and support.</p><p>• Follow established scripts and protocols to ensure consistent communication.</p><p>• Maintain a detail-oriented and courteous demeanor while addressing caller inquiries.</p><p>• Ask clarifying questions to understand caller needs and minimize errors.</p><p>• Direct callers to the appropriate departments or resources based on their concerns.</p><p>• Accurately document call details and interactions in the system.</p><p>• Protect caller confidentiality and adhere to organizational policies.</p><p>• Escalate complex or urgent issues in accordance with provided guidelines.</p><p>• Work collaboratively with team members to ensure smooth operations.</p>
<p>We are looking for a Billing & Collections Coordinator to oversee the financial management of housing charges at a company in Bowie, Maryland. This role involves ensuring accurate billing, timely payment processing, and effective collection of fees while adhering to institutional financial policies. The coordinator will play an integral role in resolving billing concerns and maintaining financial accuracy. This is a long-term contract position.</p><p><br></p><p>Responsibilities:</p><p>• Manage the complete billing cycle for housing, including room fees, deposits, ensuring accuracy and timeliness.</p><p>• Collaborate with the Housing team to verify charges based on occupancy changes, room assignments, and contract details.</p><p>• Generate and review billing reports to confirm accuracy before charges are posted.</p><p>• Oversee payment processing, reconcile housing payments, and maintain accurate financial records.</p><p>• Communicate with other departments to ensure proper application of payments and adjustments.</p><p>• Monitor overdue housing accounts, initiate follow-up communications, and assist in establishing payment plans.</p><p>• Implement collection procedures aligned with institutional policies and resolve account discrepancies.</p><p>• Develop clear documentation and FAQs to assist students and Residence Life staff with billing processes.</p><p>• Provide financial reporting support and reconcile weekly housing revenue data.</p>