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2 results for Customer Account Coordinator in Ballston Spa, NY
- Clifton Park, NY
- onsite
- Contract / Temporary to Hire
- 21.5 - 21.5 USD / Hourly
- <p>We are looking for a Customer Service Representative to join our team in Clifton Park, New York. This Contract to permanent position requires an individual who is dedicated to delivering outstanding service to customers while ensuring the safety and satisfaction of our community. The ideal candidate will possess strong communication skills and a commitment to resolving customer inquiries efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer calls promptly to process requests for new services, service changes, or cancellations.</p><p>• Manage payment transactions, investigate billing concerns, and update customer account details accurately.</p><p>• Collaborate with customers and team members to identify service needs, address concerns, and provide cost-effective and environmentally responsible solutions.</p><p>• Maintain detailed records of customer interactions and ensure data accuracy in the system.</p><p>• Handle inbound and outbound calls with clarity and helpful communication.</p><p>• Assist in resolving complaints or service issues, ensuring customer satisfaction and compliance with company standards.</p><p>• Utilize Microsoft Word, Excel, and Outlook to perform administrative tasks and support customer service operations.</p><p>• Provide timely updates to customers regarding service changes or inquiries.</p><p>• Work effectively in a high-volume environment while maintaining a focus on quality service.</p><p>• Ensure compliance with company policies and procedures when handling customer accounts</p>
- 2026-03-10T00:00:00Z
- Bennington, VT
- onsite
- Permanent
- 80000 - 100000 USD / Yearly
- <p><strong>About the Role</strong></p><p>Our client is seeking an experienced <strong>Hospital Billing Manager</strong> to lead patient accounts receivable operations and ensure accurate, timely billing processes. This role supervises a dedicated team, manages technical denials, and serves as a key liaison between Accounts Receivable and practice management teams.</p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee daily functions of patient accounts receivable staff, including cash posting, charge entry, billing, and remittance.</li><li>Train, evaluate, and develop staff to maximize professional growth and meet departmental benchmarks.</li><li>Maintain and update Meditech Charge Master, Claims, Procedures, and Statements dictionaries for accuracy.</li><li>Stay current on insurance changes to optimize revenue opportunities and resolve patient billing issues professionally.</li><li>Review insurance contracts, recommend procedural changes, and train staff accordingly.</li><li>Manage technical denials process, including appeals and carrier communication.</li><li>Produce monthly AR reports, provider-based practice revenue reports, and other special reports as needed.</li><li>Act as an ambassador for departmental initiatives, including training and implementation projects.</li></ul><p><br></p>
- 2026-03-06T00:00:00Z