We are looking for an experienced IT Manager/Director to support and enhance a modern technology environment. This contract opportunity with permanent potential is ideal for someone who combines strong operational IT leadership with genuine enthusiasm for AI-enabled tools and scalable knowledge-sharing practices. The right candidate will bring hands-on expertise across collaboration platforms, SaaS administration, and core infrastructure while thriving in a fast-moving setting where priorities can shift quickly.<br><br>Responsibilities:<br>• Oversee daily IT operations and provide leadership across infrastructure, end-user support, and enterprise technology services.<br>• Administer and optimize Google Workspace to improve collaboration, security, and overall system performance.<br>• Manage software platforms and licensing, including tools such as Adobe, Figma, and other business-critical SaaS applications.<br>• Build and maintain internal knowledge resources using Obsidian or comparable wiki and documentation platforms.<br>• Evaluate and adopt AI-driven solutions to improve workflows, research, and team productivity.<br>• Support core technical environments involving Active Directory, backup systems, hardware, network technologies, and configuration standards.<br>• Partner with stakeholders to identify technology needs, recommend solutions, and align IT services with business objectives.<br>• Adapt to changing operational demands and take ownership of a broad mix of technical and strategic responsibilities as priorities evolve.
<p>We are seeking a strategic and technically strong Senior Manager, Data & Analytics to lead the development of a connected data ecosystem that transforms complex information into actionable business insights. Based in Morris County, NJ, this role will integrate data from commercial, digital, operational, and customer-facing channels to improve decision-making and drive business performance. The ideal candidate combines advanced analytical expertise with strong business acumen and can lead both hands-on execution and long-term strategy.</p><p><br></p><p><strong>Responsibilities</strong></p><p><br></p><p>Enterprise Data Strategy & Integration</p><ul><li>Design and manage a unified data ecosystem integrating sales, marketing, CRM, web analytics, and operational data.</li><li>Develop scalable data models and frameworks that provide full-funnel visibility from acquisition through retention and revenue.</li><li>Establish governance, validation, and data quality standards to ensure accuracy and consistency.</li></ul><p>Advanced Analytics & Decision Science</p><ul><li>Develop scoring models, segmentation frameworks, and prioritization methodologies to identify growth opportunities.</li><li>Conduct statistical analysis, correlation studies, predictive modeling, and causal inference to uncover performance drivers.</li><li>Build attribution models to measure marketing and sales effectiveness.</li><li>Translate analytical findings into actionable business recommendations and strategic decision frameworks.</li></ul><p>Performance Optimization & Measurement</p><ul><li>Create measurement frameworks spanning awareness, engagement, conversion, retention, and customer lifetime value.</li><li>Identify opportunities and friction points throughout the customer journey.</li><li>Define, monitor, and optimize KPIs aligned with business growth objectives.</li></ul><p>Data Quality & Architecture</p><ul><li>Serve as the primary authority on data integrity, quality, completeness, and usability.</li><li>Develop methodologies for evaluating and scoring incoming datasets.</li><li>Design and document enterprise data architecture, data flows, schemas, and business logic.</li><li>Standardize key metrics, benchmarks, cohorts, scoring systems, and performance targets.</li></ul><p>Experimentation & Insights</p><ul><li>Develop testing and experimentation frameworks to evaluate strategic initiatives.</li><li>Design learning agendas, hypotheses, test panels, and measurement criteria.</li><li>Perform statistical validation, significance testing, outlier detection, and impact analysis.</li><li>Deliver scalable reporting solutions and narrative-driven insights that support decision-making and execution.</li></ul><p>Strategic Leadership</p><ul><li>Partner with executive leadership on growth strategy, investment decisions, and performance optimization.</li><li>Model business scenarios, quantify trade-offs, and support prioritization decisions.</li><li>Continuously refine strategies through data-driven analysis and validation.</li></ul><p><br></p>
We are looking for an experienced SAP Manager to lead enterprise application integration efforts and support cross-functional business objectives in New York, New York. This Long-term Contract opportunity is ideal for a detail-oriented candidate who can connect technical solutions with operational needs while guiding stakeholders through complex ERP initiatives. The role focuses on improving system performance, aligning business requirements with SAP capabilities, and driving effective collaboration across finance, operations, and technology teams.<br><br>Responsibilities:<br>• Lead ERP integration initiatives that align SAP solutions with business priorities across multiple functional areas.<br>• Partner with stakeholders to gather, refine, and document business needs into clear technical and functional requirements.<br>• Oversee SAP-related workflows, including finance-focused processes, to ensure reliable system performance and process consistency.<br>• Coordinate with technical teams on cloud-based application connectivity, data flow, and enterprise system interoperability.<br>• Support reporting and analytics objectives by helping shape business intelligence solutions tied to operational and financial data.<br>• Guide change management activities by preparing teams for process updates, system enhancements, and adoption of new capabilities.<br>• Collaborate with CRM and related platform teams to improve integration between customer, financial, and operational systems.<br>• Monitor project progress, resolve issues proactively, and communicate status updates, risks, and priorities to leadership.<br>• Contribute to application enhancements involving ABAP and related SAP technologies to support business-critical functionality.
Position Summary<br>The Business Intelligence Team is accountable for the management, development and execution of the Business Intelligence (BI) & Revenue Assurance Program, Annual Rate Increases, operations dashboards, and reporting, and overall Gross Margin (GM) Integrity.<br>Responsibilities<br>Lead BI team developing and manage production reporting and monthly KPI/MBR<br>Conduct deep dive business intelligence analysis into operational areas within Operations to provide analysis and insight on the interplay between the various key performance indicators (e.g., workforce performance & management, Revenue Assurance, productivity, cost and quality drivers).<br>Effectively collaborate with stakeholders to develop insights and recommendations to enable strategic discussions among leadership.<br>Provide monthly management insight for performance opportunities, including variance analysis to help identify resource allocation and efficiency opportunities<br>Plans, develops and approves all operational policies in all functional areas, with standard operating procedures, and quality management systems for revenue assurance;<br>Inspires and builds leaders, sets an environment that leads to success incorporating a Continuous improvement and Customer-centric focus supplemented with a sense of urgency<br>Work with all departmental owners to implement and ensure controls are in place to support all teams including client success, billing, field and sales<br>Develop and champion issues across organization by engaging key stakeholders on activity and requirements necessary to drive team maximization<br>Oversees the analyses and audits of data to ensure integrity throughout the meter data management processes and resolves issues using appropriate resolution methods.<br>Accountable for formal presentations and communications to all levels of the organization E.g. Monthly Business Reports and requests for investments in organization, accountable for full business case, request for approval and all presentations<br>Qualifications<br>University Degree required. Preferential consideration for Post-graduate degrees (MBA) or professional accounting designation CPA<br>Preference to additional training with Data Analytics / IT<br>Preference for industry experience with Utilities, Telecommunications, or other large consumer base businesses within North American juristictions (250k+ customers)<br>4+ years related experience and management of high performing teams.<br>High Proficiency in data modelling and analysis with demonstrated acumen using the following tools Excel, PowerBI, & SQL<br>Excellent collaboration skills to build strong working partnerships with stakeholders.<br>Understanding and experience working with statistical revenue and costing information to provide business insight and opportunities to reduce cost.<br>Strong technical skills to mine large volumes of data.<br>Ability to apply superior data knowledge & discovery skills into building effective analysis.<br>Ability to conduct basic statistical and correlation analysis to identify patterns and trends.<br>Industry or working experience with customer billing environments with large transaction volumes such as Utility or Telecommunications,<br>Attention to detail and quality, strong time management and project/work planning skills.<br>Proven ability to work with and deliver Industry Leading Best-in-Class reporting and analytical solutions.<br>Proven ability to coach, mentor, lead and inspire teams <br>Excellent interpersonal and customer interaction skills to include communications, presentation and conflict resolution skills.
<p>We are looking for a motivated entry-level Operations Engineer to join our team in Secaucus, NJ . In this role, you will collaborate with experienced engineers to maintain and enhance mission-critical, low-latency trading systems. This position offers an excellent opportunity to develop technical skills in system administration, networking, and automation while contributing to the operational success of our platform.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and maintain the performance of low-latency trading systems to ensure seamless operation.</p><p>• Assist in resolving incidents by troubleshooting issues and minimizing system downtime in collaboration with senior team members.</p><p>• Perform essential operational tasks such as system monitoring, log analysis, and routine maintenance.</p><p>• Develop and implement automation scripts and tools to enhance operational efficiency.</p><p>• Gain hands-on experience with Linux/Unix system administration and networking technologies.</p><p>• Contribute to the creation and upkeep of detailed documentation for systems and processes.</p><p>• Participate in rotational weekend work to ensure system reliability and availability.</p><p>• Travel occasionally to the data center as required for hardware or system maintenance tasks.</p>