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2 results for Customer Service Account Manager in Austintown, OH
- Hermitage, PA
- onsite
- Temporary / Contract
- 20.9 - 24.2 USD / Hourly
- We are looking for a dedicated and personable Customer Service Representative to join our team in Hermitage, Pennsylvania. In this role, you will play a crucial part in ensuring customer satisfaction by addressing inquiries, resolving issues, and promoting banking products and services. This is a long-term contract position offering the opportunity to thrive in the financial services industry.<br><br>Responsibilities:<br>• Respond to a high volume of inbound calls, providing timely and attentive assistance to customers.<br>• Support customers with tasks such as opening new accounts, updating account information, and resolving concerns.<br>• Deliver accurate and detailed information about banking products and services.<br>• Record customer interactions and transactions thoroughly in the system to maintain accurate records.<br>• Work collaboratively with team members to ensure a seamless and efficient customer experience.<br>• Analyze customer needs and recommend suitable banking solutions.<br>• Handle sensitive customer information responsibly and in compliance with banking regulations.<br>• Stay informed about banking products, services, and procedures to provide up-to-date assistance.
- 2026-05-01T00:00:00Z
- Chagrin Falls, OH
- onsite
- Temporary / Contract
- 33.25 - 38.5 USD / Hourly
- We are looking for an experienced Accounts Receivable Supervisor/Manager to support a long-term contract opportunity based on-site in Ohio. This role will oversee a portfolio of approximately 100 customer accounts and serve as a key point of contact for a client base, including design professionals and high-value customers. The ideal candidate brings strong communication skills, sound judgment, and the ability to manage the full receivables cycle with accuracy and care.<br><br>Responsibilities:<br>• Oversee a diverse accounts receivable portfolio of roughly 100 customer accounts, ensuring timely follow-up and accurate account maintenance.<br>• Drive the end-to-end receivables process, including billing, cash application, account review, and resolution of outstanding balances.<br>• Perform detailed account reconciliations and investigate discrepancies related to invoices, credits, and customer payments.<br>• Prepare and review aging reports to monitor collection trends, identify risks, and prioritize collection efforts.<br>• Communicate directly with customers and internal stakeholders in a detail-oriented manner to resolve payment issues and maintain strong relationships.<br>• Support credit and collections activities for commercial accounts while balancing service expectations and business objectives.<br>• Use Excel formulas and related spreadsheet functions to analyze receivables data, track activity, and support reporting needs.<br>• Contribute broader accounting insight where needed to help connect receivables activity with related financial processes.
- 2026-05-01T00:00:00Z