<p>Scrum Master / Program Coordinator (Technical Documentation)</p><p>Location: Austin, TX 78758</p><p>Work Hours: Monday–Friday, 8:00 AM – 5:00 PM CT (occasional evening calls may be required)</p><p>Position Overview</p><p>We are seeking a highly organized Scrum Master / Program Coordinator to support cross‑functional delivery initiatives through Agile facilitation, program management, and technical documentation leadership. This hybrid role combines delivery enablement, operational backlog management, and knowledge curation to improve team velocity and ensure product clarity across multiple stakeholder groups.</p><p><br></p><p>The ideal candidate brings strong Agile facilitation experience, operational process excellence, and the ability to translate complex initiatives into actionable plans and accessible technical documentation. This position plays a critical role in aligning delivery teams, improving workflow sustainability, and supporting enterprise reporting needs.</p><p><br></p><p>Key Responsibilities</p><p>Agile Facilitation & Backlog Management</p><ul><li>Serve as Scrum Master, facilitating sprint planning, daily standups, retrospectives, and backlog grooming.</li><li>Partner with technical and business stakeholders to manage and prioritize product backlogs.</li><li>Drive delivery velocity and support teams in achieving sprint commitments.</li><li>Operate Agile backlog tools to triage, prioritize, and resolve operational items.</li></ul><p>Program Coordination & Delivery Support</p><ul><li>Lead program coordination for operational and delivery initiatives.</li><li>Track cross‑functional dependencies and ensure milestone alignment.</li><li>Coordinate end‑to‑end partner engagement pipelines including reviews and enablement events.</li><li>Consolidate reporting across systems to provide leadership with accurate program visibility.</li></ul><p>Documentation & Knowledge Management</p><ul><li>Produce and maintain technical documentation, user guides, and release notes.</li><li>Audit, update, and curate internal knowledge resources (wikis, runbooks).</li><li>Ensure process documentation remains clear, current, and accessible.</li></ul><p>Reporting & Stakeholder Engagement</p><ul><li>Develop executive‑ready reporting summarizing program progress.</li><li>Support communications aligned to internal updates and external narratives.</li><li>Collaborate with internal teams to support progress toward key organizational targets</li></ul>
<p><strong>Salesforce MCAE Specialist</strong></p><p>Remote | Austin, TX | Contract-to-Hire</p><p><br></p><p>We are partnering with an Austin client to hire a Salesforce MCAE Specialist. In this role, you will play a key part in optimizing website content, managing digital assets, and supporting marketing campaigns. This is a remote, contract position with the potential for full-time employment, offering an opportunity to contribute to impactful projects and collaborate across teams.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Publish and maintain website content using enterprise-level CMS platforms, ensuring brand consistency, accessibility, and compliance.</p><p>• Execute automated campaigns in Salesforce Marketing Cloud Account Engagement (MCAE).</p><p>• Manage site structure, calls-to-action (CTAs), internal linking, and user experience enhancements.</p><p>• Participate in website migrations, including audits, mapping, redirects, and SEO preservation.</p><p>• Analyze website performance using tools such as GA4 and Search Console, identifying trends and opportunities for improvement.</p><p>• Develop and deploy HTML/CSS email templates, ensuring they are clean, responsive, and error-free.</p><p>• Execute QA, UAT, and deployment validation of campaigns.</p><p>• Manage audience segmentation and list set-up.</p>
We are looking for an experienced Email Marketing Manager to join our team on a long-term contract basis. In this role, you will play an integral part in developing and optimizing customer lifecycle marketing programs while ensuring seamless communication and campaign execution. This position is based in Austin, Texas, and requires someone with a strong attention to detail and a solid background in email marketing platforms and automation.<br><br>Responsibilities:<br>• Build and implement customer lifecycle nurture programs to drive engagement and retention.<br>• Develop and maintain the infrastructure for customer trust communications to ensure consistency and reliability.<br>• Enhance segmentation frameworks by utilizing product and account data for targeted campaigns.<br>• Streamline campaign workflows to reduce backlog and improve execution speed.<br>• Create and standardize Marketo templates and lifecycle documentation for efficient campaign management.<br>• Deliver regular performance reports and identify opportunities for optimization.<br>• Manage automation processes for customer lifecycle journeys, prioritizing accuracy and efficiency.<br>• Support in-app messaging initiatives using tools such as Pendo to enhance customer communications.<br>• Collaborate with internal teams to ensure alignment and effective execution of marketing strategies.<br>• Uphold rigorous QA standards to minimize errors and maintain high-quality campaign delivery.
We are looking for a strategic technology leader to shape and advance the enterprise architecture vision for our organization in Seguin, Texas. This role will connect long-term business priorities with scalable technology decisions, helping drive modernization, resilience, and operational performance across the enterprise. The ideal candidate brings strong leadership experience, a deep understanding of complex enterprise environments, and the ability to guide transformation in an industrial or manufacturing setting.<br><br>Responsibilities:<br>• Create and direct an enterprise architecture roadmap that supports growth, digital advancement, and improved business efficiency.<br>• Establish architecture standards, guiding principles, and governance practices to promote consistency across systems, teams, and business functions.<br>• Work closely with senior leadership to align technology direction, investment priorities, and platform decisions with organizational goals.<br>• Lead the consolidation of major business and operational platforms into a cohesive, scalable technology ecosystem.<br>• Drive modernization efforts for legacy environments while expanding the use of cloud solutions, edge technologies, and industrial connectivity capabilities.<br>• Provide architectural oversight for enterprise data platforms, analytics environments, cybersecurity strategies, infrastructure, and related technology domains.<br>• Manage and mentor enterprise, solution, and domain architects to encourage innovation and maintain architectural discipline across initiatives.<br>• Assess emerging technologies and market trends to inform strategic planning and strengthen long-term competitiveness.<br>• Promote compliance with regulatory expectations, security standards, and enterprise risk management practices across architecture initiatives.
We are looking for an experienced legal leader to join a growing environmental services organization in Austin, Texas. This role will serve as a trusted advisor to business leaders, providing practical counsel on commercial matters, regulatory obligations, and enterprise risk. The position offers the opportunity to work closely with operations and executive stakeholders in a dynamic, fast-moving setting while helping shape a strong legal foundation for continued growth.<br><br>Responsibilities:<br>• Lead the drafting, review, and negotiation of a wide variety of agreements, including customer, vendor, municipal, transportation, financing, confidentiality, employment, and technology contracts.<br>• Counsel internal teams on compliance with applicable environmental, health, and safety laws across federal, state, and local jurisdictions.<br>• Support acquisitions and strategic transactions by coordinating legal due diligence, assisting with deal execution, and advising on integration-related matters after closing.<br>• Help maintain corporate governance standards by contributing to policy creation, compliance initiatives, and internal legal processes.<br>• Work closely with senior leadership and cross-functional partners to evaluate legal exposure and recommend practical solutions aligned with business objectives.<br>• Serve as a legal representative in communications with regulatory bodies, external stakeholders, and relevant industry groups when needed.<br>• Track changes in laws and regulations that may affect the business and translate those developments into actionable guidance for internal teams.<br>• Oversee outside counsel engagements to ensure effective legal support, strong outcomes, and responsible management of legal spend.<br>• Contribute to broader risk management efforts involving employment matters, insurance, real estate, intellectual property, cybersecurity, and dispute-related issues.
We are looking for a detail-oriented Receptionist to join our team on a contract basis in Austin, Texas. In this role, you will be the first point of contact for visitors, providing excellent customer service and ensuring smooth front desk operations. This position requires strong organizational skills, proficiency in office software, and the ability to handle multiple tasks efficiently.<br><br>Responsibilities:<br>• Welcome and assist visitors, ensuring a positive and organized first impression.<br>• Manage incoming calls and direct them to the appropriate departments or individuals.<br>• Perform clerical duties such as filing, photocopying, and managing correspondence.<br>• Maintain an organized front desk area, ensuring it operates efficiently.<br>• Coordinate courier services and handle incoming and outgoing mail.<br>• Schedule appointments and manage meeting room bookings.<br>• Utilize office software, including Microsoft Word, Excel, and PowerPoint, to complete various administrative tasks.<br>• Support security by monitoring visitor access and issuing passes as needed.<br>• Assist with preparing and distributing mailers and other communications.<br>• Collaborate with team members to ensure smooth daily operations.
<p>We are looking for a Pharmacy Care Coordinator to join our team in San Antonio, Texas. This contract position involves supporting medication adherence, prescription refills, and member outreach in a dynamic and fast-paced environment. The ideal candidate will have a background in pharmacy, healthcare, or call center operations and be skilled in managing high-volume communications while delivering exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Handle a high volume of inbound and outbound calls to assist with prescription refills, medication adherence, and member outreach.</p><p>• Navigate multiple systems to provide accurate information to members, providers, and clinical staff.</p><p>• Review prescription claim documentation and manage escalated inquiries across various communication channels.</p><p>• Translate prescriber notes and address Medicare drug-related issues in compliance with organizational policies.</p><p>• Provide administrative support and participate in initiatives aimed at improving quality and efficiency.</p><p>• Maintain professionalism and deliver exceptional customer service while adhering to schedules and compliance standards.</p><p>• Collaborate with telecommuting team members, lead technicians, and supervisors to ensure seamless operations.</p><p>• Consistently demonstrate strong organizational and multitasking skills in a call center environment.</p><p>• Ensure strict adherence to company policies and procedures during all interactions.</p><p>• Work independently and reliably within assigned shifts, including rotating Saturdays.</p>
We are looking for an Administrative Assistant to support daily office operations for a utilities and infrastructure organization in Cedar Park, Texas. This Long-term Contract position is ideal for someone who enjoys balancing customer-facing service with detailed administrative coordination across billing, facility access, reservations, and public meeting support. The role requires strong organization, accuracy, and the ability to manage multiple requests while keeping records, communications, and routine processes running smoothly.<br><br>Responsibilities:<br>• Manage in-person and drop-box utility payments, reconcile batches, and prepare check deposits for banking through approved scanning procedures.<br>• Create, assign, and research service requests to support field operations, public inquiries, and reporting needs for leadership and board materials.<br>• Coordinate customer payment plan documentation by routing approved arrangements from the billing team and maintaining accurate related records.<br>• Distribute new service application information to prospective residents and collect required supporting documents such as identification and lease or ownership verification.<br>• Oversee pavilion and facility reservation support by setting up user access, scheduling eligible bookings, answering availability questions, and processing applicable refunds.<br>• Administer tennis and pickleball membership activities, including sharing applications, recording payments, tracking active membership periods, and arranging delivery of access credentials.<br>• Program and manage building access cards for staff, board members, vendors, and event users, including scheduling short-term access and handling card return logistics.<br>• Prepare materials for public meetings by assembling board packets, producing operational and pond-related reports, arranging agenda posting support, and updating website content such as minutes, notices, and community information.<br>• Support office and district operations through supply ordering, board meeting refreshments, recycling calendar maintenance, printer upkeep coordination, and other administrative tasks assigned by management.