<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify IT Support Desk Manager<strong>.</strong> In this role, you will leads day‑to‑day IT support operations, ensuring a reliable and high‑quality technology experience for employees. This role oversees the Service Desk, Desktop Support, and Asset Management functions, driving consistent service delivery and operational performance.</p><p>The manager handles escalations, coordinates major incidents, and ensures timely resolution of critical issues. They also advance IT service modernization through cloud platforms, AI, and automation, using SLA, uptime, and customer satisfaction metrics to continuously improve and proactively enhance the employee technology experience. <strong>This role is hybrid in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities: </strong></p><ul><li>Direct and coordinate end‑user IT support operations spanning Service Desk, desktop services, and workplace/AV technologies.</li><li>Serve as the liaison between IT support teams and the business, owning escalation management, stakeholder communication, and overall user experience outcomes.</li><li>Manage high‑impact incidents end‑to‑end, ensuring rapid response, clear communication, root cause analysis, and long‑term remediation.</li><li>Establish and enforce service management practices that support consistent performance against availability, response time, and quality targets.</li><li>Oversee the full lifecycle of IT assets, including inventory accuracy, procurement alignment, usage optimization, and cost controls.</li><li>Create and deliver IT communications, enablement materials, and training initiatives that promote self‑service and reduce support dependency.</li><li>Analyze service data and trends to provide actionable insights on performance, risks, and improvement opportunities to leadership.</li><li>Advance modern support capabilities through automation, AI‑enabled tools, and self‑service platforms to increase efficiency and scalability.</li><li>Partner with infrastructure and cloud teams to enhance operational support within AWS‑based environments.</li><li>Ensure reliability and usability of conference room and collaboration technologies, maintaining high availability and employee satisfaction.</li><li>Foster a service‑oriented culture centered on accountability, continuous improvement, and empathetic customer engagement.</li></ul>
<p><strong>Marketing Analyst</strong></p><p>Onsite | Austin, TX | Contract-to-Hire</p><p><br></p><p>Robert Half is partnering with a local client to hire a Marketing Analyst to support the growth of their customer loyalty program. As a Marketing Analyst, you'll be responsible for supporting, optimizing, and evolving the organization's marketing and customer engagement technology stack. This role owns the day-to-day support, configuration, and enhancement.</p><p><br></p><p><strong>Responsibilities: </strong></p><ul><li>Serve as the primary owner for marketing technology integrations, ensuring platform stability, scalability, and alignment with business needs.</li><li>Provide day-to-day operational support, including issue triage and resolution, in partnership with the service desk, vendors, and business users.</li><li>Own application administration, configuration, upgrades, patches, and release coordination for marketing systems.</li><li>Support the design, implementation, and optimization of marketing technology initiatives, including CRM, loyalty, and campaign enablement solutions.</li><li>Collaborate with cross-functional teams to ensure accurate customer data flows, analytics, and reporting.</li><li>Lead and coordinate Quality Assurance activities, including test planning, execution, defect management, and validation across platforms, integrations, and campaigns.</li><li>Gather, document, and translate business and marketing requirements into functional and technical specifications, assessing level of effort, risks, and dependencies.</li></ul>
<p><strong>Senior Business Analyst</strong></p><p>Onsite | Austin, TX | Contract</p><p><br></p><p>We are looking for an experienced Business Analyst to join our client's growing team in Austin, Texas. This is a long-term contract position ideal for someone who thrives in analyzing complex systems and collaborating with diverse teams to deliver impactful solutions. The role involves significant responsibilities in shaping business strategies through technology and ensuring seamless communication between technical teams and business stakeholders.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Analyze and evaluate business systems to identify areas for improvement and align solutions with organizational objectives.</p><p>• Collaborate with IT teams to bridge gaps between business requirements and technical implementations.</p><p>• Conduct detailed data analysis to extract insights that drive informed decision-making.</p><p>• Gather, document, and refine business requirements to support project goals and initiatives.</p><p>• Oversee the development and delivery of application functionality for Medicaid systems.</p><p>• Prepare solution options and conduct financial analyses, including cost-benefit assessments.</p><p>• Facilitate business process reengineering to improve efficiency and implement new technologies.</p><p>• Create and maintain comprehensive documentation to ensure consistent understanding across teams.</p><p>• Support integrated project efforts and provide oversight for dependent initiatives.</p><p>• Participate in Agile Scrum practices to ensure timely and high-quality project delivery.</p>
<p><strong>GRC Analyst</strong></p><p>Onsite | Austin, TX | Full-time</p><p><br></p><p>We are partnering with a growing IT team in Austin to hire a dedicated IT GRC Analyst. This role focuses on ensuring compliance with cybersecurity standards while maintaining robust governance practices across systems and processes. The ideal candidate will possess expertise in risk management frameworks and a strong understanding of cybersecurity requirements.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Develop and implement governance frameworks to ensure alignment with NIST and other cybersecurity standards.</p><p>• Conduct regular assessments to monitor compliance with Service Organization Control (SOC) requirements.</p><p>• Collaborate with cross-functional teams to identify risks and propose mitigation strategies.</p><p>• Create detailed reports on compliance performance and recommend process improvements.</p><p>• Maintain documentation of cybersecurity policies and procedures for audit readiness.</p><p>• Monitor and evaluate data systems to identify vulnerabilities and ensure adherence to security protocols.</p><p>• Provide guidance and training to team members on governance and compliance best practices.</p><p>• Participate in audits and respond to inquiries related to cybersecurity compliance.</p><p>• Research and stay updated on industry trends to enhance governance strategies.</p><p>• Support the integration of new technologies while maintaining compliance with established standards.</p>
We are looking for an experienced Enterprise Architect to join our team in New Braunfels, Texas. In this role, you will be responsible for designing and maintaining enterprise-level technical architectures, ensuring scalability, security, and alignment with organizational objectives. This position offers an opportunity to collaborate with stakeholders and technical teams to create unified solutions that drive growth and innovation.<br><br>Responsibilities:<br>• Define and manage enterprise-wide technical architectures, including cloud platforms, integrations, data systems, and applications.<br>• Create scalable and secure solutions utilizing Oracle Cloud, Oracle Fusion, and other utility platforms.<br>• Develop technology roadmaps, integration strategies, and reference architectures to support organizational growth.<br>• Collaborate with stakeholders to establish and execute strategic architectural roadmaps.<br>• Leverage Oracle native services and AWS capabilities to design resilient and efficient solutions.<br>• Set integration strategies for cloud applications, enterprise systems, and operational technologies.<br>• Establish architectural standards, design principles, and governance practices to enhance standardization and compliance.<br>• Provide oversight on solution designs developed by internal teams or external vendors.<br>• Evaluate architectural risks and align strategies to support portfolio planning and modernization.<br>• Mentor technical teams to enhance architecture literacy and alignment across projects.
<p>A leader in complex civil litigation. We are experts in litigating cases in state and federal courts and have decades of experience in delivering exceptional results to our clients. We represent a diverse range of clients, including top brands in the motor vehicle, drug and medical device, chemical product, consumer product, and heavy equipment industries. You are constantly challenged and engaged. Our work is intellectually rigorous and consistently satisfying. </p><p><br></p><p><strong><u>Overview:</u></strong> Our paralegals are integral to our case teams, appreciated for their ideas and contributions. We offer a casual, fun, and collaborative office environment with excellent opportunities for mentorship. This position is hybrid, allowing for a balance of work-from home and in-office workdays. </p><p><br></p><p><strong><u>Responsibilities:</u></strong> </p><ul><li>Prepare, edit, and proofread a variety of documents (correspondence, agreements and pleadings). </li><li> Work with attorneys to keep litigation advancing in each case; including taking the initiative to regularly update team members on the status of cases and quickly alerting attorneys to important client and case needs. </li><li>Assist attorneys with discovery, including discovery requests, depositions and issuing subpoenas. </li><li>Assist with document review and analysis through various platforms. </li><li> Manage electronic case files using a document management system (iManage) to ensure information is organized and easy to locate. </li><li>Prepare for trial (including compiling trial materials, coordinating witnesses, preparing and issuing trial subpoenas, preparing and managing exhibits, attending trial). </li><li><strong><u>MUST know how to prepare a war room </u></strong></li></ul><p>Other tasks as assigned. </p>
<p><strong>Role Overview</strong></p><p> We are looking for a seasoned accounting leader to oversee all aspects of financial accounting, reporting, and internal controls for a dynamic, multi-entity organization. This role is critical in ensuring accurate financial statements, compliance with U.S. GAAP, and maintaining strong governance practices. The Director will lead the accounting team and report directly to senior finance leadership.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Accounting Operations Leadership:</strong></li><li>Direct core accounting functions, including accounts receivable, marketing spend, labor costs, fixed assets, leases, debt, and bank reconciliations.</li><li>Maintain and optimize the chart of accounts to ensure accurate transaction recording across all entities.</li><li>Implement best practices and standardize processes across multiple business units.</li><li><strong>Financial Reporting & Analysis:</strong></li><li>Oversee preparation and review of monthly, quarterly, and annual financial statements in compliance with GAAP.</li><li>Manage the consolidation process for multiple entities.</li><li>Drive the month-end and year-end close process for accuracy and efficiency.</li><li>Deliver detailed financial analysis and variance reporting to executive leadership.</li><li>Collaborate with FP& A on budgets, forecasts, and long-range planning.</li><li><strong>Technical Accounting & Compliance:</strong></li><li>Monitor new accounting standards and regulatory changes, assessing impact on the organization.</li><li>Maintain and update accounting policies and procedures.</li><li>Serve as the primary liaison for external audits, ensuring timely and accurate completion.</li><li><strong>Internal Controls & Governance:</strong></li><li>Design and enforce internal controls to safeguard assets and ensure data integrity.</li><li>Ensure adherence to company policies and compliance requirements.</li><li><strong>Team Leadership & Development:</strong></li><li>Lead, mentor, and develop accounting and reporting staff.</li><li>Streamline processes and leverage technology to improve efficiency and reduce reporting timelines.</li></ul>
<p><strong>Role Overview</strong></p><p><strong> </strong>We are looking for a seasoned accounting leader to oversee all aspects of financial accounting, reporting, and internal controls for a dynamic, multi-entity organization. This role is critical in ensuring accurate financial statements, compliance with U.S. GAAP, and maintaining strong governance practices. The Director will lead the accounting team and report directly to senior finance leadership.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Accounting Operations Leadership:</strong></li><li>Direct core accounting functions, including accounts receivable, marketing spend, labor costs, fixed assets, leases, debt, and bank reconciliations.</li><li>Maintain and optimize the chart of accounts to ensure accurate transaction recording across all entities.</li><li>Implement best practices and standardize processes across multiple business units.</li><li><strong>Financial Reporting & Analysis:</strong></li><li>Oversee preparation and review of monthly, quarterly, and annual financial statements in compliance with GAAP.</li><li>Manage the consolidation process for multiple entities.</li><li>Drive the month-end and year-end close process for accuracy and efficiency.</li><li>Deliver detailed financial analysis and variance reporting to executive leadership.</li><li>Collaborate with FP& A on budgets, forecasts, and long-range planning.</li><li><strong>Technical Accounting & Compliance:</strong></li><li>Monitor new accounting standards and regulatory changes, assessing impact on the organization.</li><li>Maintain and update accounting policies and procedures.</li><li>Serve as the primary liaison for external audits, ensuring timely and accurate completion.</li><li><strong>Internal Controls & Governance:</strong></li><li>Design and enforce internal controls to safeguard assets and ensure data integrity.</li><li>Ensure adherence to company policies and compliance requirements.</li><li><strong>Team Leadership & Development:</strong></li><li>Lead, mentor, and develop accounting and reporting staff.</li><li>Streamline processes and leverage technology to improve efficiency and reduce reporting timelines.</li></ul>
IT Manager in the Industrial Power Systems Division (IPSD) segment of the Power & Energy GCIO organization. We are seeking an experienced IT Manager for our IPSD Large Engine facilities in South Texas. In this role, you will lead a team of 7-10 IT professionals who are responsible for providing application and site support for Seguin, Schertz and San Antonio. The role is responsible for supporting operations, technical infrastructure, project/portfolio execution, supporting strategic enterprise programs and leading modernization of systems aligned to strategic roadmaps. <br><br>The selected candidate must establish and maintain strong relationships with business partners, a global team of IT professionals and software vendors. Additionally, the incumbent will serve as a strategic IT business partner ensuring the delivery of high-quality, innovative solutions that align with business objectives. The scope manages 7-8 Caterpillar staff & 2-3 agency staff across 3 sites, and $6M in technology spend.<br><br>What You Will Do:<br><br>Lead and motivate a team overseeing the performance of individual team members and the team, fostering a culture of Lean, innovation and modeling Our Behaviors and Our Values In Action.<br><br>Drive innovation and solve complex business challenges by deploying new technologies that enable modernization, strengthen digital and AI capabilities, while leading process improvements and automation to improve operational excellence.<br><br>Manage the development, deployment, maintenance, and integration of IT applications aligned to business-relevant IT strategies, priorities and strategic roadmap.<br><br>Build and maintain relationships with business partners, vendors, and Caterpillar IT driving alignment in goals, strategy, priorities, and outcomes. <br><br>Remove roadblocks and prioritize resources to achieve strategic business objectives.<br><br>What You Will Have:<br><br>Leadership: Proven experience in leading and managing application or site support teams.<br><br>Business Acumen: Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.<br><br>Information Technology Trends: Knowledge of marketplace experience, developments and trends related to the organization's use of Information Technology (IT); ability to apply knowledge of IT appropriately to benefit the organization.<br><br>Talent Management: Knowledge of the critical competencies required to achieve intended results; ability to generate consistent approaches for hiring, selection, retaining and leveraging talent across the organization.<br><br>Vendor/Supplier Management: Knowledge of external provider management processes and ability to effectively manage the business relationship with external providers (e.g. vendors, service providers, contractors, consultants and suppliers).<br> <br><br>Top Candidates Will Also Have:<br><br>Bachelor’s Degree in Computer Science, Information Technology, or related field<br><br>Strong skills in planning, initiating actions, delegation, consensus building, decision-making, and leadership.<br><br>Experience in industrial manufacturing and digital transformation.<br><br>Familiarity with multiple technologies (Distributed, Mainframe, Integration, MES, ERP).<br><br>Strong communication and conflict management skills, accountability, relationship building<br><br>Project management expertise (scope, cost, time estimation, resource planning).<br><br>Additional Information:<br><br>Travel is less than 10%
<p><strong>HRIS Administrator</strong></p><p>Onsite | Austin, TX | Contract-to-Hire</p><p><br></p><p>Robert Half is partnering with an Austin based client to hire an HRIS Administrator. The HRIS Administrator is responsible for supporting, maintaining, and optimizing Human Resources systems. This role focuses on system administration, business process configuration, reporting development, end-user training, and data management across core HR platforms.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide functional and technical support for HR systems (i.e., UKG, Workday, iCIMS, ADP).</li><li>Partner cross-functionally with HR, Marketing, Analytics, Finance, and IT teams to align systems, implement standard processes, and maintain data integrity and consistency across platforms.</li><li>Support the development and documentation of short- and long-term HR technology strategies, including system enhancements, content management, and data retention practices.</li><li>Evaluate HR technologies and recommend system improvements in collaboration with HR and technology leadership.</li><li>Work with IT teams to monitor, update, and maintain integrations and data feeds between HR systems, operational platforms, and third-party vendors.</li><li>Update, audit, and maintain employee and operational data within HR systems.</li><li>Document system processes and create reference guides and training materials to minimize end-user errors.</li><li>Analyze system usage and capabilities; recommend and implement improvements to enhance efficiency and usability.</li><li>Prepare reports and provide system data to HR leadership and other internal stakeholders as needed.</li><li>Ensure system compliance with data security, privacy, and governance standards.</li></ul>
We are looking for an experienced Contracts Administrator to join our team in Austin, Texas. In this role, you will oversee legal operations, manage contracts, and ensure compliance across various business functions. This position requires a strategic thinker with a strong background in legal processes and cross-functional collaboration.<br><br>Responsibilities:<br>• Manage the intake of legal requests while guiding teams on compliance and legal matters.<br>• Develop and enhance processes, policies, templates, and legal playbooks to streamline operations.<br>• Administer legal technology platforms, including e-signature tools and AI systems, while overseeing vendor relationships and outside counsel expenses.<br>• Handle the complete contract lifecycle, including drafting, coordinating reviews, executing agreements, and tracking obligations, renewals, and milestones.<br>• Collaborate with internal teams and external vendors to optimize legal service delivery and manage agreements effectively.<br>• Maintain the company’s intellectual property portfolio, including trademarks and patents, ensuring timely renewals and filings.<br>• Support brand protection efforts through cease-and-desist letters and litigation assistance related to intellectual property.<br>• Review marketing and advertising materials to ensure compliance with relevant laws, regulations, and internal standards.<br>• Assist with privacy operations, including data subject access requests and adherence to U.S. privacy laws.<br>• Provide legal guidance across various departments, coordinate with outside counsel, and maintain corporate records for strategic initiatives.
<p>We are looking for an experienced Controller to lead and manage financial operations for our organization. This role is essential in providing strategic financial guidance, ensuring compliance with regulatory standards, and implementing robust internal controls. The ideal candidate will bring expertise in accounting practices, financial reporting, and team leadership.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and direct the accounting department, managing accounts payable, accounts receivable, payroll, and general ledger functions.</p><p>• Develop and enforce accounting policies and procedures to maintain accuracy and adherence to regulations.</p><p>• Prepare comprehensive financial reports and statements for executive leadership on a regular basis.</p><p>• Supervise monthly, quarterly, and annual close processes to ensure timely and accurate results.</p><p>• Implement and assess internal control systems to mitigate financial risks and enhance operational efficiency.</p><p>• Manage budgeting, forecasting, and cash flow analysis to support organizational goals.</p><p>• Coordinate audit activities and liaise with external auditors to ensure compliance.</p><p>• Lead and mentor accounting staff, fostering attention to detail and growth.</p><p>• Identify and recommend process improvements and technology solutions to optimize financial operations.</p><p>• Collaborate with cross-functional teams to align financial strategies with broader business objectives.</p>
We are looking for a skilled Systems Administrator to join our team in San Antonio, Texas. This role involves managing and supporting IT systems, ensuring optimal performance, and maintaining security standards. The successful candidate will play a key role in designing, implementing, and troubleshooting infrastructure to support business operations.<br><br>Responsibilities:<br>• Design, deploy, and support Azure environments for applications and infrastructure, ensuring optimal functionality.<br>• Utilize containerization technologies like Docker to develop and maintain application strategies.<br>• Monitor system performance, analyze logs, and implement performance tuning to improve efficiency and address critical alerts promptly.<br>• Manage system security by maintaining access controls, user accounts, antivirus protection, and patching processes.<br>• Oversee data backups and recovery plans, including testing and executing disaster recovery strategies.<br>• Diagnose and resolve hardware, software, and network issues to minimize disruptions.<br>• Automate routine tasks using scripting languages such as PowerShell, Bash, or Python.<br>• Create and maintain detailed technical documentation, including system configurations and network diagrams.<br>• Collaborate with IT teams to introduce new technologies and provide advanced support to end-users.
<p><strong>SAP Support Specialist</strong></p><p>Remote | Austin, TX | Contract</p><p><br></p><p>Robert Half is hiring a skilled SAP Public Cloud Support Specialist to assist our client with an ongoing project. In this long-term contract role, you will leverage your expertise to address finance-related support tickets and collaborate with business teams to ensure efficient resolution. This position requires strong communication skills, technical proficiency, and the ability to travel for occasional on-site meetings as needed.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Address finance-related IT support tickets promptly and efficiently.</p><p>• Implement and maintain client-side scripting to enhance system functionality.</p><p>• Develop and manage Business Requirement Documents to align technical solutions with business needs.</p><p>• Oversee configuration management processes to ensure system stability and accuracy.</p><p>• Create and integrate APIs to streamline data exchange and communication.</p><p>• Support Salesforce development initiatives as needed to enhance operational workflows.</p><p>• Provide expertise in public cloud environments to optimize system performance and scalability.</p>
We are looking for a skilled Desktop Support Analyst to join our team in San Antonio, Texas. This long-term contract position is ideal for candidates with a passion for IT and a desire to provide high-quality technical support to end users. The role requires a proactive approach to troubleshooting, maintaining systems, and delivering effective solutions in a dynamic work environment.<br><br>Responsibilities:<br>• Record and document details of service requests and issues with accuracy, including categorization and prioritization, using the IT service desk tool.<br>• Provide remote support to users through IT service desk tools or Skype for Business.<br>• Manage and maintain Active Directory and Office 365 accounts effectively.<br>• Deliver hands-on technical support to internal staff, including hardware and software troubleshooting.<br>• Utilize internal and external resources, such as knowledge bases, manuals, and vendor support platforms, to resolve technical issues.<br>• Ensure timely updates and resolutions for service desk tickets to meet user needs.<br>• Collaborate with team members to address complex technical challenges.<br>• Perform routine maintenance and updates for IT equipment and systems.<br>• Offer on-site assistance at users’ desks when required to resolve issues.