Sr. Software EngineerWe are looking to add a Sr. Software Engineer to our team based in Johnson City, Texas. The role will involve developing new software programs, enhancing existing software, and working closely with various stakeholders to meet their requirements. This opportunity does not specify contract duration.<br><br>Responsibilities:<br><br>• Create and implement algorithms and flowcharts to facilitate the development of new software programs and systems.<br>• Collaboratively work with management, different departments, and customers to understand end-user requirements and specifications.<br>• Develop, test, and launch applications and programs, ensuring their efficiency and effectiveness.<br>• Regularly maintain and make necessary improvements to existing software for optimal performance.<br>• Debug and troubleshoot any issues that arise in the software systems.<br>• Regularly gather and evaluate user feedback to enhance software performance.<br>• Develop comprehensive technical documentation that will guide future software development projects.<br>• Ensure the confidentiality and security of sensitive information.<br>• Stay updated with the latest advances in technology to integrate them into the software development process.<br>• Employ tools such as Atlassian Jira, Backend Development, Business Logic, Client Side Scripting, Cloud Technologies, and others for efficient software development.<br>• Work on enhancing your skills in popular coding languages including Java, .Net, and frameworks or systems such as AngularJS and Git.<br>• Actively participate in Agile Scrum sessions and contribute to the team's performance.<br>• Show dedication towards regular and prompt attendance and carry out any other related duties as necessary or assigned.Desktop Support AnalystWe are offering a short term contract employment opportunity for a Desktop Support Analyst in San Antonio, Texas. This role is based in the tech industry and will involve managing a variety of IT tasks, including troubleshooting, system installation, user training, and maintaining accurate records.<br><br>Responsibilities: <br><br>• Diagnose and resolve software and hardware problems to ensure smooth operations<br>• Provide comprehensive support to customers facing IT issues, ensuring their needs are met<br>• Implement system upgrades and set up new equipment to meet the organization's IT requirements<br>• Educate users on the proper usage of new software to enhance their understanding and productivity<br>• Conduct regular checks and updates on malware protection devices to maintain system security<br>• Document all IT-related issues and solutions, keeping track of ongoing work for transparency and future reference <br>• Respond promptly to IT-related queries through various channels like email, phone, and online chat<br>• Follow up with customers post-service to ensure their satisfaction and to gather feedback for improvement<br>• Manage configuration settings and backup technologies effectively for optimal system performance<br>• Handle tasks related to Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, and Active DirectoryDesktop Support AnalystWe are offering a contract employment opportunity for a Desktop Support Analyst in Austin, Texas. In this role, you'll be an integral part of our technical support team, overseeing daily technical support activities, troubleshooting customer service issues, and providing remote support to our infrastructure teams. <br> Responsibilities: <br> • Organize and manage daily technical support activities, ensuring efficient operation • Prioritize and monitor Helpdesk ticket queues, documenting issue resolution in line with SLA's • Regularly provide site status reports and escalate issues where necessary • Offer remote troubleshooting and problem-solving support to infrastructure teams based both in the US and UK • Suggest improvements to current policies/processes to ensure alignment with industry best practices • Provide support to in-country Engineering teams to facilitate their work • Collaborate with management and staff to improve IT solutions continually • Develop and maintain strong relationships with hardware/software vendors • Troubleshoot issues related to internal IT and EIT systems, both hardware and software • Be available after hours if required, to ensure seamless service delivery • Carry out other duties as assigned to ensure the smooth functioning of the IT department.Help Desk AnalystWe are in search of a Help Desk Analyst who will be a crucial part of our team in Austin, Texas. As a Help Desk Analyst, you will be responsible for providing first-level hardware and software IT support, responding to client tickets, managing computer configurations and replacements, and handling updates and deployments of laptops. This role offers a long term contract employment opportunity.<br><br>Responsibilities:<br>• Provide prompt and effective response to client tickets<br>• Handle the configuration and replacement of computers as required<br>• Manage the deployment and updates of laptops to ensure optimal performance<br>• Execute customization and refreshing of Google Suite products<br>• Collaborate with Dell and Lenovo devices, managing warranties as needed<br>• Operate with Chromebooks and various AV equipment<br>• Utilize skills in Android Development, Cisco Technologies, Citrix Technologies, Mac Computers, Microsoft, Active Directory, Apple Devices, Computer Hardware, and Configuration Management for efficient deployments.Help Desk Analyst<p><strong>Level 1 Help Desk Specialist</strong></p><p><strong>Location:</strong> <strong>Austin, TX</strong></p><p><strong>Hourly Rate:</strong> <strong>$24-$27 </strong></p><p><strong>Hours:</strong> <strong>30 hours a week onsite</strong></p><p><strong> </strong></p><p><strong>Overview:</strong></p><p>We are looking for a Level 1 Help Desk Specialist with a mix of technical expertise. This is an excellent opportunity for someone who is ready to grow their technical skills.</p><p><strong> </strong></p><p><strong>Responsibilities:</strong></p><ul><li>Inventory Management </li><li>Active Directory including account creation</li><li>Imaging Computers</li><li>Recycling laptops</li><li>working with a ticketing system</li></ul><p><br></p>Software DeveloperWe are looking for an experienced Software Developer to join our dynamic team in San Antonio, Texas. This role offers the opportunity to work on cutting-edge assessment technology platforms, leveraging your expertise in full-stack development to deliver high-quality software solutions. The ideal candidate will thrive in a collaborative environment and have a strong commitment to innovation and excellence.<br><br>Responsibilities:<br>• Develop and implement software solutions using Java, Spring Framework, Angular Framework, and other modern technologies, adhering to industry best practices.<br>• Collaborate with stakeholders to analyze business requirements and translate them into effective design models.<br>• Conduct thorough code reviews and participate in design and requirements reviews to ensure quality and compliance.<br>• Create and execute unit tests to validate software functionality and work closely with QA and other teams to ensure successful deployments.<br>• Contribute to process improvement initiatives to enhance product quality and team efficiency.<br>• Build and maintain highly available, concurrent web-based applications hosted on cloud platforms.<br>• Utilize CI/CD tools such as Jenkins to automate deployment processes and streamline development cycles.<br>• Work in an agile environment, contributing to sprint planning and delivering features on schedule.<br>• Stay updated on emerging technologies and expand knowledge in various development languages and tools.<br>• Support and maintain SaaS applications, ensuring optimal performance and reliability.