We are looking for an experienced Chief Technology Officer (CTO) to drive the strategic development and management of our technology infrastructure and systems. Based in San Antonio, Texas, this leadership role requires a forward-thinking individual who can align technological initiatives with organizational goals while ensuring compliance with industry regulations. The ideal candidate will possess a deep understanding of IT strategy, cybersecurity, and specialized tools within the residential mortgage and legal services sectors.<br><br>Responsibilities:<br>• Develop and execute an IT strategy that supports the organization’s business objectives and regulatory requirements.<br>• Lead the implementation and optimization of legal technology tools and case management systems to enhance operational efficiency.<br>• Manage systems and platforms for residential mortgage loan document preparation, delivery, and storage, ensuring seamless integration with loan origination and eClosing software.<br>• Oversee compliance with legal and regulatory standards in all technology workflows related to loan documentation.<br>• Establish and maintain robust cybersecurity measures to protect sensitive client data and ensure adherence to data privacy laws.<br>• Direct the management of IT assets, including servers, cloud environments, networking systems, and workstations.<br>• Coordinate vendor relationships with software providers and technology consultants to maximize system performance.<br>• Supervise and mentor IT staff, fostering growth through training and performance evaluations.<br>• Lead IT projects such as infrastructure upgrades, software rollouts, and system integrations, ensuring timely completion.<br>• Maintain comprehensive documentation of IT systems, processes, and configurations to support organizational transparency and efficiency.
We are looking for an experienced IT Director to lead and oversee the technology infrastructure and operations within our organization. Based in Live Oak, Texas, this role requires a visionary leader who can align IT strategies with business objectives while managing daily operations and long-term initiatives. The ideal candidate will possess strong leadership skills, technical expertise, and a proven ability to drive innovation and efficiency.<br><br>Responsibilities:<br>• Develop and implement strategic IT plans that align with organizational goals and foster long-term growth.<br>• Lead and mentor teams responsible for infrastructure, service desk operations, and cloud systems.<br>• Optimize daily IT operations across multiple locations, ensuring reliability, security, and scalability of systems.<br>• Monitor and report on key performance indicators (KPIs) and service level agreements (SLAs) to ensure operational excellence.<br>• Collaborate on cross-functional IT projects, integrating enterprise tools, collaboration systems, and jobsite technologies.<br>• Drive the adoption of modernized and automated processes to enhance IT operations.<br>• Manage risk and security protocols, including disaster recovery planning and backup systems.<br>• Build and maintain strong vendor relationships, overseeing contracts and budgets for infrastructure-related services.<br>• Ensure compliance with cybersecurity standards in partnership with the Information Security team.<br>• Partner with IT project managers to deliver infrastructure projects on schedule and aligned with business priorities.
We are looking for a skilled Technical Engineer with expertise in AI-driven video content creation to join our team in San Antonio, Texas. In this Contract to permanent role, you will play a pivotal part in crafting engaging and brand-aligned video materials using cutting-edge AI tools. This position offers the opportunity for long-term career growth and potential permanent employment based on performance.<br><br>Responsibilities:<br>• Create high-quality marketing and promotional videos using AI platforms such as Heygen, Synthesia, and Runway.<br>• Transform scripts and concepts into high-quality video content that aligns with brand standards.<br>• Tailor video outputs to meet the requirements of various digital channels, including LinkedIn, YouTube, and Instagram.<br>• Collaborate with the marketing team to ensure video content is consistent with campaign objectives.<br>• Maintain a meticulous tone across all deliverables, reflecting the company’s clean and trustworthy image.<br>• Monitor advancements in AI video tools and recommend process improvements to enhance quality and efficiency.<br>• Adapt video content to suit diverse audiences while maintaining brand identity.
We are looking for a skilled Technical Engineer to join our team on a contract basis in San Antonio, Texas. In this role, you will focus on creating interactive dashboards, integrating tools, and managing social media strategies to enhance our digital presence. This position offers the opportunity to work with innovative technologies and contribute to impactful client projects.<br><br>Responsibilities:<br>• Develop and design interactive dashboards using Looker Studio to provide actionable insights.<br>• Implement integrations using Zapier to streamline workflows and optimize operations.<br>• Manage and enhance social media pages for the organization and clients, ensuring engaging and consistent content.<br>• Create in-house messaging for videos and social media campaigns, leveraging specific tools and platforms.<br>• Utilize video creation tools such as Synthesia.io and Pictory to produce explainer videos and promotional content.<br>• Provide training and guidance on video and social media tools to team members and clients.<br>• Collaborate with stakeholders to deliver blueprints for technical solutions and digital strategies.<br>• Ensure the seamless use of Google Apps, Google Sheets, and other productivity tools in daily operations.<br>• Maintain organized project documentation and workflows using Notion AI.<br>• Stay up-to-date with industry trends to continuously improve processes and solutions.
We are looking for an experienced Systems Engineer to join our team in San Antonio, Texas. In this role, you will lead the design, management, and optimization of complex IT systems across cloud, virtualized, and physical environments. Your expertise will be essential in delivering reliable infrastructure solutions and ensuring high-quality service for our clients.<br><br>Responsibilities:<br>• Troubleshoot and resolve advanced technical issues across on-premises, managed cloud, and colocation environments.<br>• Implement and maintain critical infrastructure, including virtualization platforms like VMware and Hyper-V, networking configurations, and storage area networks.<br>• Manage cloud environments, particularly Microsoft Azure and Microsoft 365, including migrations, security measures, and performance optimization.<br>• Oversee client hardware in colocation facilities, ensuring compliance with rack, cable, power, cooling, and security standards.<br>• Lead technical projects such as system upgrades, migrations, and solution deployments, collaborating with clients and internal teams.<br>• Ensure systems meet security and compliance standards by implementing firewalls, VPNs, and multi-factor authentication protocols.<br>• Develop and execute automation strategies using scripting languages like PowerShell to enhance system efficiency.<br>• Provide mentorship to less experienced team members and create detailed technical documentation, including SOPs and network diagrams.<br>• Communicate effectively with clients, presenting technical solutions and offering strategic advice to improve IT infrastructure.
Create wireframes and mockups to present concepts and gather feedback before development<br>Build, style, and maintain pages using HTML, CSS, and JavaScript, ensuring code quality and consistency<br>Ensure accessibility and responsiveness, keeping all content mobile-friendly and compliant with best practices<br>Integrate and maintain Rock RMS content, ensuring events, groups, forms, and workflows remain accurate and up to date<br>Develop and embed forms and workflows within Rock RMS, including confirmations, notifications, and follow-up actions<br>Monitor and analyze web performance through GA4 and Tag Manager, providing insights and reporting as needed.<br>Test and troubleshoot web pages across browsers, devices, and environments; escalate complex technical issues to IT when necessary<br>Collaborate closely with ministry leaders and the Communications & Marketing Team to provide timely and effective digital support<br>Stay informed on trends and best practices in web development, digital communication, and ministry technology<br>Communicate clearly and adaptively, responding to a variety of ministry needs with flexibility and a solutions-oriented mindset<br>Other duties as assigned by the Communications Manager<br>COMPETENCIES<br><br>Design Expertise – Ability to storyboard, wireframe, and create clean, user-centered digital layouts<br>Front-End Development – Strong proficiency in HTML, CSS, and JavaScript, with the ability to build responsive and accessible pages<br>Technical Knowledge – Familiar with frameworks such as Bootstrap, version control using Git, and integrating APIs/JSON for dynamic content<br>Analytics & Optimization – Experience setting up GA4 and Tag Manager to track engagement and improve performance<br>Rock RMS Experience – Working knowledge of Rock RMS preferred; bonus skills include Lava templating, SQL, or C#<br>UX/UI & Accessibility – Understanding of user experience, web accessibility standards (WCAG), and SEO best practices<br>Creative Tools – Proficiency with design platforms such as Figma or Adobe Creative Suite<br>Project Management – Strong attention to detail, with the ability to balance multiple priorities in a fast-paced environment<br>Collaboration & Communication – Team-oriented, clear communicator, with a heart for ministry and a desire to serve others through technology<br>Proficiency with digital communication tools, including social media platforms, content management systems, Google Workspace, and presentation software<br>Ability to learn and adapt quickly to new technologies and ministry tools<br>Ability to adapt flexibly to a variety of ministry and organizational needs<br>Strong project management skills, including the ability to manage multiple projects simultaneously<br>Clear, professional written and verbal communication skills with the ability to explain technical concepts to non-technical staff and volunteers<br>Strong interpersonal and collaboration skills, with the ability to build positive relationships across ministries<br>Energetic, motivated, and able to respond calmly and professionally to emergent or stressful situations
<p>Key Responsibilities</p><p>End-User Support & IT Operations:</p><p>● Deliver level 2/3 technical support for Windows, Mac, and Linux systems, both in-person and remotely.</p><p>● Manage endpoint protection, patching, software deployment, and asset lifecycle across the organization.</p><p>● Lead the procurement and inventory management of hardware/software assets.</p><p>● Enforce IT policies related to data security, access control, and compliance standards.</p><p>Infrastructure & Network Administration</p><p>● Ensure high availability and performance of wired and wireless networks across all U.S. sites.</p><p>● Manage and monitor firewalls, routers, switches, VPNs, and failover systems.</p><p>● Support modernization of infrastructure through cloud adoption, automation, and improved scalability.</p><p>Cloud Services & System Administration:</p><p>● Administer Google Workspace and/or Microsoft 365 for identity, collaboration, email, and data storage.</p><p>● Implement and manage IAM/IDP tools such as Azure AD, Okta, JumpCloud, and Google Identity.</p><p>● Own backup, disaster recovery, and business continuity operations using platforms like Spanning or equivalent.</p><p>Enterprise Applications & SaaS Integration:</p><p>● Manage administrative access, integrations, and provisioning for SaaS platforms (Jira, Zendesk,</p><p>NetSuite, Salesforce, Wrike, Zuper, RingCentral, etc.).</p><p>● Configure and enforce RBAC, SAML/SSO, 2FA, and conditional access policies.</p><p>● Provide backend support for communication and productivity tools (Zoom, Adobe Admin Console, RingCentral).</p><p>Automation & Documentation:</p><p>● Create and maintain automation scripts (PowerShell, Bash) for provisioning, reporting, and support tasks.</p><p>● Support and optimize RMM tools to improve IT service efficiency and responsiveness.</p><p>● Maintain comprehensive documentation including SOPs, KBs, system diagrams, and change logs in line with ITSM principles.</p><p>POSITION QUALIFICATIONS</p><p>Required:</p><p>● 5–8 years of hands-on IT support experience, including direct desktop and user support.</p><p>● 3–5 years of experience managing network infrastructure (routers, switches, firewalls, WiFi).</p><p>● Strong system administration experience with Google Workspace and/or Microsoft 365.</p><p>● Proficiency in endpoint protection, MDM solutions (Intune, JAMF, Google MDM), and asset tracking.</p><p>● Experience with IAM/IDP platforms and SSO configurations.</p><p>● Solid scripting skills (PowerShell, Bash) and a strong automation mindset.</p>
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to hire a DevOps Engineer<strong> (contract).</strong> Please note, that this is a <strong>hybrid role</strong> and will require 3-days onsite per week. The ideal applicant will be responsible for managing development operations and IT infrastructure.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, implement, and maintain CI/CD pipelines to enable release of software updates.</li><li>Utilize infrastructure-as-code (IaC) to automate the provisioning, configuration, and management of cloud-based and on-premises infrastructure. </li><li>Develop and maintain deployment scripts and configuration management tools.</li><li>Implement and manage monitoring systems to ensure high availability, performance, and security.</li><li>Establish alerting mechanisms to identify and respond to incidents as they arise.</li><li>Oversee cloud-based infrastructure and services to ensure scalability and reliability.</li><li>Establish security best practices and industry standards for our infrastructure and applications. </li><li>Collaborate with the security team to support vulnerability assessments, penetration testing, and remediation activities.</li></ul>
Provide Level 1 technical support for our HQ and bakeries, solving issues with a smile<br>Manage user accounts, group permissions, and security policies to keep our systems secure and organized<br>Support laptops, iPads, and antivirus tools so the tech behind our cupcakes stays sweet<br>Maintain and update online ordering and kiosk platforms—adjust hours, create coupons, and manage item availability<br>Keep our Shopify site current with promotions, launches, and upsell opportunities<br>Help our website shine by implementing SEO best practices and keeping content fresh and optimized<br>Ensure business listings like Google and Yelp are always accurate and up-to-date<br>Troubleshoot website issues and manage backend integrations to support digital marketing<br>Collaborate on monthly marketing manuals and ensure the details are spot on<br>Be the translator between IT and Marketing—making sure systems, tools, and third-party platforms play nicely together<br>Manage menu updates with white glove vendors<br>Become the go-to expert for the tech systems we rely on every day<br>Help with other duties, as needed.
<p><br></p><p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a<strong> Data Security Analyst Intern (contract).</strong> Candidate must be<strong> currently </strong>pursuing a bachelor's or master's degree in computer science, information security, or a related field. <strong>This is a hybrid role is in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist in analyzing data security incidents: Collaborate with the cybersecurity team to investigate and analyze potential security incidents using Crowdstrike and other technologies. Help identify the root cause, impact, and recommended actions to mitigate threats.</li><li>Support incident response efforts: Aid in the coordination and execution of incident response plans. Assist in incident containment, evidence gathering, and forensic analysis to ensure timely and effective response to security incidents.</li><li>Conduct vulnerability assessments: Assist in conducting regular vulnerability assessments of critical systems and applications using appropriate tools and techniques. Help identify vulnerabilities and recommend remediation measures to enhance the security posture.</li><li>Monitor and analyze security events: Work with the team to monitor security event logs, alerts, and reports from various security tools. Assist in identifying potential threats, security breaches, or unusual activity and help develop strategies to address them.</li><li>Collaborate with stakeholders: Collaborate with internal teams and external partners to gather security requirements, provide recommendations, and assist in implementing data security controls.</li><li>Documentation and reporting: Contribute to the development and maintenance of documentation, including incident reports, standard operating procedures (SOPs), and security guidelines. Assist in generating periodic reports on security incidents, vulnerabilities, and risk assessments.</li><li>Stay updated with emerging technologies and threats: Continuously expand knowledge of the latest cybersecurity trends, technologies, and threats. Assist in researching and evaluating new security tools, frameworks, and methodologies to enhance the team's capabilities.</li></ul>
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify an <strong>IT Procurement Technician (contract).</strong> In this role, you will possess a current knowledge of business trends, government regulations, software licensing practices, as well as negotiation and pricing techniques, in order to effectively find manufacturers for a particular technology product or service, ensure order fulfillment with vendors and negotiate pricing and delivery schedules. <strong>This is a hybrid role - 3 days onsite, 2 days remote - in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Work closely with Procurement and Contracting Services (PCS) and Legal Services staff on determination of appropriate solicitation method, timelines, procurement posting, and management of the procurement process</li><li>Serves as SME in assigned workgroups and training activities, including developing presentations for management and staff</li><li>Actively coordinate and participate in the editorial duties of the solicitation package development</li><li>Collaborates with Subject Matter Experts (SME) on the inclusion of program specific information for the procurement document</li><li>Provides high-level technical assistance to Medicaid & Chip Services (MCS), IT, and other staff regarding procurement processes and approaches</li><li>Coordinates, organizes, and analyzes procurement requirements from multiple program areas within MCS, as well as partner departments</li></ul>
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a Data Engineer<strong> (contract).</strong> In this role, you will contribute to data infrastructure and pipeline development. This role is ideal for a candidate with solid SQL Server experience who is ready to take on more complex projects and begin developing leadership skills <strong>This position is in Austin, Tx. Candidates must currently live in Austin, Tx.</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design and implement scalable data pipelines using SQL Server Integration Services (SSIS) and related technologies</li><li>Develop and manage advanced database structures including schemas, stored procedures, functions, and views in SQL Server</li><li>Establish and enforce data quality standards and validation protocols to maintain data accuracy and consistency</li><li>Enhance database performance through query optimization, indexing, and proactive system monitoring</li><li>Collaborate with business analysts and stakeholders to gather, interpret, and translate data requirements into technical solutions</li><li>Build and support ETL/ELT workflows for both batch and real-time data processing</li><li>Continuously monitor pipeline health and address performance issues or failures proactively</li><li>Maintain comprehensive documentation of data flows, technical processes, and system configurations</li><li>Participate in peer code reviews and contribute to the development of technical standards and best practices</li><li>Provide mentorship and knowledge sharing to entry level team members</li><li>Troubleshoot and resolve data inconsistencies, pipeline errors, and integration issues</li></ul>
We are looking for a skilled Desktop Support Analyst to join our team in New Braunfels, Texas. In this Contract-to-Permanent position, you will play a crucial role in ensuring the seamless operation and support of IT systems, hardware, and software across the organization. This role involves hands-on technical support, troubleshooting, and process development to enhance efficiency and user experience.<br><br>Responsibilities:<br>• Upgrade and maintain property network infrastructure, including routers, modems, Wi-Fi extenders, and access points, to ensure stable and improved internet connections.<br>• Set up, configure, and deploy new IT equipment while providing users with clear guidance on software systems.<br>• Perform system troubleshooting and maintenance for onsite devices such as computers, routers, televisions, and other equipment.<br>• Research, recommend, and implement hardware and networking solutions to address technical challenges and improve system reliability.<br>• Document processes, develop training materials, and ensure employees are well-versed in company procedures and software systems.<br>• Collaborate with corporate team members to understand their software usage, workflows, and challenges, providing tailored IT support.<br>• Assist in learning and managing the administrative side of software systems, including Yardi, ePremium, and BlueMoon.<br>• Conduct video calls or site visits to assess office IT setups, ensuring all hardware and software are accounted for and functional.<br>• Manage Gmail administration and user accounts once proficiency in other systems and processes has been demonstrated.
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify an <strong>IT Project Manager (contract). </strong>As the project manager, your job is to plan, budget, oversee and document all aspects of the specific project you are working on. Project</p><p>Management Professional (PMP) certification is required. <strong>This role is on-site in Austin, Tx, you must already live in Austin. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinating duties and responsibilities with PEMS Sprint Teams and Provider Services.</li><li>Development, maintenance, and monitoring of integrated project timelines in coordination with PEMS project timelines.</li><li>Ensuring that the project plan maintains tasks, schedules, and status updates as well as disseminating information to team members.</li><li>Oversight and reporting of critical path dependencies between PEMS projects.</li><li>Communicating project status, issues, and risks to department management, vendors, Provider Services and PEMS sprint teams. Developing mitigation plans as necessary.</li><li>Communicating status of program initiatives to department management and other impacted stakeholders.</li><li>Planning and managing efficient project meetings and documenting key decisions.</li><li>Designing strategies to mitigate or avoid identified project risks and difficulties.</li></ul>
<p><br></p><p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a Sr. Business Intelligence Developer<strong> (contract).</strong> In this role you will be responsible for developing enterprise-grade analytics solutions, mentoring junior team members, and partnering closely with business stakeholders to deliver strategic reporting aligned with corporate goals. You will drive the modernization of BI practices, influence data architecture decisions, and be a key contributor in advancing the company’s analytical maturity toward predictive and prescriptive analytics. <strong>This role is on-site in Austin, Tx. You must currently live in Texas.</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the design and implementation of scalable, maintainable BI solutions using modern tools such as Tableau, Power BI, and Looker to enable data-driven decision-making across the enterprise. </li><li>Partner with data engineering and governance teams to ensure high data quality, security, and stewardship standards are embedded into all reporting solutions. </li><li>Serve as a strategic analytics partner to business leaders across departments, translating complex business needs into effective metrics, KPIs, and actionable dashboards. </li><li>Mentor entry-level BI developers, conduct code reviews, and promote best practices in dashboard design, performance optimization, and data storytelling. </li><li>Apply advanced analytical logic, including window functions, LOD expressions, dynamic date aggregations, and time-series analysis to meet business reporting requirements. </li><li>Architect and optimize certified datasets and semantic layers to promote consistent self-service analytics across teams. </li><li>Contribute to strategic tool evaluations and drive the adoption of embedded analytics, AI-assisted insights, and natural language querying capabilities. </li><li>Champion data literacy initiatives and support the business's self-sufficiency with data tools and insights. </li><li>Participate actively in the full development lifecycle of BI products, including requirements gathering, design, development, testing, deployment, and documentation. </li><li>Lead or contribute to establishing BI standards and governance processes across the analytics stack. </li></ul><p><br></p>
We are looking for a skilled Web Developer to craft and maintain ecommerce websites that deliver exceptional user experiences. Based in San Antonio, Texas, this role demands expertise in full stack development, with a focus on platforms such as Salesforce Commerce Cloud, Adobe Commerce (Magento), and Shopify. Join our dynamic team to create custom solutions, optimize performance, and contribute to the growth of our online presence.<br><br>Responsibilities:<br>• Develop, update, and manage ecommerce websites using Salesforce Commerce Cloud, Adobe Commerce (Magento), and Shopify.<br>• Design and implement custom solutions for website architecture, including module creation and theme development.<br>• Optimize web performance through techniques such as lazy loading, image compression, and improving page load speeds.<br>• Troubleshoot and resolve issues related to checkout errors, bugs, and performance bottlenecks.<br>• Collaborate with team members and end users to plan, develop, and execute projects effectively.<br>• Create and maintain documentation, standard operating procedures, and training materials for web solutions.<br>• Integrate session tracking, heatmaps, and analytics tools to enhance the shopping experience and provide insights on user behavior.<br>• Implement lead capture tracking and attribution tools to measure campaign effectiveness.<br>• Provide training and support to web content managers and end users.<br>• Ensure all web solutions adhere to security best practices, scalability, and agency standards.
We are looking for an experienced IT Project Manager to lead and coordinate complex projects within a dynamic team environment. Based in San Antonio, Texas, this role requires a proactive individual with the ability to manage diverse teams and ensure projects are delivered on time and within scope. The ideal candidate will bring expertise in IT project management, vendor coordination, and familiarity with Agile methodologies.<br><br>Responsibilities:<br>• Oversee the planning, execution, and delivery of IT projects, ensuring alignment with organizational goals.<br>• Coordinate cross-functional teams and manage project resources effectively, especially in situations where team members do not report directly.<br>• Implement Agile Scrum methodologies to enhance project efficiency and adaptability.<br>• Monitor project progress using tools like Atlassian Jira and ensure timely reporting to stakeholders.<br>• Manage vendor relationships to ensure smooth integration and execution of project deliverables.<br>• Lead infrastructure initiatives, including IT security enhancements and system upgrades.<br>• Identify risks and develop mitigation strategies to ensure project success.<br>• Facilitate communication among stakeholders to ensure clarity and alignment throughout the project lifecycle.<br>• Ensure compliance with industry standards and organizational policies during project execution.
