<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a <strong>Senior Systems Engineer (contract). </strong>In this role, you will support and enhance enterprise infrastructure across cloud and on-premises environments. This role will serve as a senior technical resource responsible for designing, implementing, and optimizing infrastructure solutions with a primary focus on Microsoft Azure and hybrid cloud technologies. <strong>This role is onsite in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilites: </strong></p><ul><li>Design, implement, and support Azure and hybrid cloud infrastructure. Lead cloud migration, modernization, and infrastructure improvement projects. </li><li>Administer Windows Server, Active Directory, DNS, Group Policy, and endpoint management tools. </li><li>Support virtualization, storage, backup, disaster recovery, and virtual desktop environments. </li><li>Monitor infrastructure performance, availability, and security. </li><li>Troubleshoot complex production issues and perform root-cause analysis.</li><li>Manage upgrades, patching, capacity planning, and lifecycle activities. </li><li>Collaborate with infrastructure, security, networking, and application teams. </li><li>Lead technical initiatives and mentor entry level engineers. </li><li>Maintain infrastructure documentation, standards, and procedures. </li><li>Support business continuity and disaster recovery planning. Coordinate with vendors and third-party technology partners. </li><li>Participate in an on-call rotation for critical systems support.</li></ul>
<p><strong>Help Desk Tier I</strong></p><p>On Site | Austin, TX | Contract</p><p><br></p><p>We are looking for a Help Desk professional to provide dependable technical support for a growing client in Austin, Texas. This long-term contract position focuses on delivering responsive assistance to end users, maintaining stable workplace technology, and ensuring support requests are handled efficiently. The ideal candidate brings hands-on experience with Windows environments, user account support, and service desk operations while communicating clearly with both technical and non-technical staff.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Respond to incoming support requests, assess urgency, and coordinate timely resolution through the IT service management system.</p><p>• Deliver frontline assistance for desktops, laptops, printers, mobile devices, software applications, and routine connectivity concerns.</p><p>• Administer user access by handling password changes, account setup, permission updates, and ongoing account maintenance.</p><p>• Set up, configure, and support Windows-based workstations and commonly used business applications for end users.</p><p>• Manage end-user equipment by assisting with hardware ordering, tracking inventory, deployment, and issue diagnosis in line with internal standards.</p><p>• Record incidents, requests, troubleshooting activities, and final outcomes thoroughly within the ticketing platform.</p><p>• Route advanced or unresolved issues to higher-level support teams while continuing to track progress and keep users informed.</p><p>• Follow open tickets through completion, provide regular status updates, and help maintain a positive support experience for employees.</p>
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a Cyber Security Engineer<strong> (contract).</strong> In this role, you will support enterprise security governance, risk management, and vulnerability management initiatives. This role will work closely with technical teams and business stakeholders to assess risk, strengthen security controls, and help protect critical systems and data across a complex enterprise environment. <strong>This role is hybrid in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct security risk assessments for new technologies, applications, infrastructure projects, and third-party vendors.</li><li>Support client, partner, and regulatory security reviews, audits, assessments, and questionnaires.</li><li>Manage and enhance vulnerability management and security assessment programs, including reporting, metrics, procedures, and documentation.</li><li>Monitor emerging threats, security risks, and vulnerabilities, coordinating remediation efforts with internal teams.</li><li>Collaborate with security, infrastructure, and engineering teams to evaluate and implement security controls and technologies.</li><li>Serve as a cybersecurity subject matter expert, providing guidance to technical and business stakeholders on security best practices.</li><li>Assist in the development, maintenance, and enforcement of information security policies, standards, and procedures.</li><li>Support security strategy initiatives, risk mitigation efforts, compliance activities, and issue management processes.</li><li>Mentor junior team members and contribute to ongoing team development and knowledge sharing.</li></ul>
<p>We are looking for a driven <strong>Client Solutions Manager</strong> to join our technology, marketing, and creative department. This person will expand our presence in Austin by building strong client relationships and creating new revenue opportunities. This is a permanent position that is well suited for a sales specialist who enjoys opening doors, developing strategic partnerships, and guiding clients through consultative business conversations. The role centers on identifying prospect needs, engaging decision-makers, and turning new accounts into long-term business relationships. This position is <strong>hybrid</strong> in Austin, 3 days onsite.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and pursue new business opportunities across small businesses, mid-sized companies, and enterprise organizations within the assigned market.</li><li>Create a steady pipeline through outbound outreach, networking, referrals, virtual meetings, face-to-face appointments, and participation in industry events.</li><li>Engage technology and business leaders, including senior executives, to understand organizational priorities and position appropriate solutions.</li><li>Lead discovery discussions that uncover client goals, workforce gaps, project demands, and technology-related challenges.</li><li>Build and execute territory plans designed to increase market share, generate revenue, and achieve or surpass sales targets.</li><li>Strengthen newly established accounts by nurturing relationships, identifying expansion opportunities, and introducing additional services where appropriate.</li><li>Serve as a consultative partner by sharing relevant market knowledge, industry trends, and tailored solution recommendations.</li><li>Maintain consistent communication with stakeholders to identify future initiatives and support ongoing account development.</li><li>Represent the organization within the local business community to enhance visibility, credibility, and connections in the marketplace.</li></ul><p><br></p>
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify an IT Support Lead<strong> (contract).</strong> In this role, you will serve as the primary technology support resource for a growing Austin office of approximately 150 employees. This highly visible role will act as the local face of IT, providing hands-on end-user support while partnering with global technology teams to ensure a seamless employee experience. <strong>This role is onsite in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary onsite IT support resource for the Austin office.</li><li>Provide Level 1 and Level 2 support for hardware, software, and end-user issues.</li><li>Act as the local escalation point and coordinate with remote IT teams when necessary.</li><li>Support employee onboarding, offboarding, account provisioning, and equipment deployment.</li><li>Administer endpoint management platforms, including device provisioning, configuration, and lifecycle management.</li><li>Troubleshoot Mac and Windows devices, mobile devices, and peripheral hardware.</li><li>Support cloud-based productivity and collaboration tools.</li><li>Assist with user access management and application support.</li><li>Support video conferencing technologies and conference room equipment.</li><li>Maintain accurate asset inventory and support documentation.</li><li>Troubleshoot networking, connectivity, and virtual desktop environment (VDI) issues.</li><li>Manage and prioritize service requests, incidents, and escalations in a fast-paced environment.</li><li>Identify opportunities to improve processes, user experience, and operational efficiency.</li></ul>
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a Project Manager<strong> (contract).</strong> In this role, you will lead and coordinate technology initiatives from planning through delivery. This role works closely with business stakeholders, technical teams, and external partners to ensure projects are completed on schedule, within scope, and aligned with organizational objectives. <strong>This role is hybrid in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead project planning, execution, and delivery activities.</li><li>Develop and maintain project schedules, documentation, and status reports.</li><li>Manage project risks, issues, dependencies, and change requests.</li><li>Coordinate with business and technical stakeholders to ensure alignment and progress.</li><li>Facilitate project meetings, working sessions, and team communications.</li><li>Track project milestones, deliverables, budgets, and resource needs.</li><li>Ensure compliance with established project management processes and governance standards.</li><li>Provide regular project updates to leadership and stakeholders.</li><li>Drive issue resolution and support successful project outcomes.</li><li>Promote collaboration across multiple departments and teams.</li></ul>
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a <strong>Platform Support Specialist</strong> <strong>(contract).</strong> In this role, the Platform Support Analyst is responsible for supporting, analyzing, and enhancing enterprise software platforms and integrated business applications. This role partners with end users and internal teams to deliver timely issue resolution, system support, and continuous platform improvements. The analyst may configure, test, troubleshoot, and maintain applications while also contributing to process documentation, knowledge sharing, and team development initiatives. <strong>This role is onsite in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide day-to-day support for enterprise SaaS platforms and related integrated systems.</li><li>Manage incidents, service requests, and system defects to ensure timely resolution.</li><li>Document troubleshooting activities, root cause analyses, workflows, procedures, and system enhancements.</li><li>Develop a strong understanding of business processes to effectively support operational teams.</li><li>Utilize IT service management tools to track and resolve support requests.</li><li>Collaborate with team members to provide cross-functional application support and knowledge sharing.</li><li>Monitor platform updates and communicate system changes, risks, and impacts to stakeholders.</li><li>Translate technical concepts into clear and understandable guidance for non-technical users.</li><li>Administer user access, security permissions, and system account maintenance.</li><li>Work closely with business users and technical teams to resolve support issues and improve system performance.</li><li>Maintain a high level of customer service and professionalism in all verbal and written communications.</li><li>Participate in occasional after-hours support activities as required.</li><li>Deliver user training and assist with adoption of platform features, processes, and best practices.</li><li>Proactively identify opportunities to improve system stability, efficiency, and user experience.</li><li>Support testing and validation efforts related to software updates, patches, and enhancements.</li><li>Serve as a resource for junior team members and provide guidance on complex issues when needed.</li></ul>
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a NetSuite Architect<strong> (contract).</strong> In this role, you will lead the design, optimization, and long-term strategy of a global enterprise resource planning platform. This role will partner with business and technology leaders to deliver scalable solutions that support financial, operational, and supply chain processes across a complex organization. <strong>This role is hybrid in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the overall ERP architecture strategy across financial and operational functions.</li><li>Design scalable system solutions that support evolving business requirements.</li><li>Drive platform enhancements, customizations, and optimization initiatives.</li><li>Define integration strategies between ERP and enterprise applications.</li><li>Partner with business stakeholders to improve processes and operational efficiency.</li><li>Support financial, accounting, and workforce management system requirements.</li><li>Oversee enterprise application integrations and data flow governance.</li><li>Establish technical standards, governance frameworks, and best practices.</li><li>Support system upgrades, performance improvements, and platform scalability.</li><li>Ensure adherence to security, compliance, and regulatory requirements.</li></ul>
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a Sr Software Engineer <strong>(contract).</strong> In this role, you will contribute to the design, development, and delivery of new product capabilities while collaborating with cross-functional engineering teams. <strong>This role is hybrid in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, develop, and support scalable back-end applications and cloud services.</li><li>Build new features and enhance existing platform capabilities.</li><li>Collaborate with engineering, product, and cross-functional teams to deliver high-quality solutions.</li><li>Contribute to system architecture, design decisions, and technical roadmaps.</li><li>Develop reliable, secure, and highly available distributed systems.</li><li>Mentor junior engineers and promote engineering best practices.</li><li>Participate in code reviews, technical discussions, and continuous improvement efforts.</li><li>Analyze system performance and implement optimization strategies.</li><li>Leverage modern technologies, automation, and AI-enabled solutions to improve efficiency and business outcomes.</li><li>Communicate technical concepts and project updates effectively with stakeholders.</li></ul>
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a Marketing Operations Analyst <strong>(contract).</strong> In this role, you will support and optimize the systems, processes, and data infrastructure that drive marketing performance. This role will serve as a key partner to Marketing and Sales teams, ensuring efficient lead management, accurate reporting, and operational excellence across the marketing technology ecosystem. <strong>This role is onsite in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities: </strong></p><ul><li>Manage and optimize marketing technology platforms, including marketing automation tools, CRM integrations, and related systems.</li><li>Maintain data integrity across marketing and sales platforms through data governance, enrichment, and ongoing database management.</li><li>Design, implement, and enhance lead scoring, lead routing, campaign automation, and nurture processes.</li><li>Provide technical support for marketing initiatives, including email campaigns, landing pages, digital advertising efforts, and other demand generation programs.</li><li>Develop and maintain dashboards, reports, and performance metrics to evaluate campaign effectiveness, conversion rates, pipeline impact, and ROI.</li><li>Collaborate with Sales and cross-functional stakeholders to improve lead management processes and optimize funnel performance.</li><li>Assess and implement new marketing technologies, manage external vendors, and create process documentation and user training materials.</li></ul>
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a Data Engineer <strong>(contract).</strong> In this role, you will support enterprise data initiatives and help build scalable data solutions that drive operational efficiency and business insights. This role will partner closely with business stakeholders, analysts, and technical teams to design, develop, and maintain data integrations that support reporting, analytics, and decision-making across the organization. <strong>This role is onsite in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Build and maintain data pipelines and integration processes across multiple systems and data sources.</li><li>Translate business requirements into scalable technical solutions.</li><li>Develop and maintain data architecture, integration, and process documentation.</li><li>Monitor, troubleshoot, and optimize data pipeline performance and reliability.</li><li>Partner with cross-functional teams to deliver high-quality data solutions.</li><li>Ensure data quality through validation, monitoring, and error-handling processes.</li><li>Resolve data-related issues and perform root-cause analysis.</li><li>Participate in code reviews, performance tuning, and continuous improvement initiatives.</li><li>Collaborate with analysts, developers, and business users to support reporting and analytics needs.</li><li>Contribute to shared data models, standards, and governance efforts.</li></ul>
We are looking for an experienced Systems Administrator to support and enhance the organization’s Microsoft-centric technology environment in San Antonio, Texas. This position combines infrastructure administration, endpoint management, SharePoint oversight, and end-user support to help keep daily operations secure, reliable, and efficient. The ideal candidate brings strong technical judgment, a service-focused mindset, and the ability to manage both routine administration and complex troubleshooting across workplace technologies.<br><br>Responsibilities:<br>• Oversee the administration of Microsoft 365 services, including Exchange Online, Microsoft Teams, Entra ID, OneDrive, and Intune, to ensure stable and secure user access.<br>• Manage the setup, deployment, and lifecycle support of Windows desktops and laptops, including provisioning, configuration, and replacement planning.<br>• Maintain user identities, security groups, access permissions, and software licensing across core business systems.<br>• Perform software deployments, operating system updates, and patching activities to keep endpoints current and protected.<br>• Track system performance and availability, identify issues proactively, and help maintain a dependable computing environment.<br>• Support office technology such as printers, peripheral devices, conferencing tools, and related end-user equipment.<br>• Maintain accurate hardware inventory records and coordinate asset tracking for company-issued devices.<br>• Assist with network and connectivity support involving wireless access, VPN access, and firewall-related troubleshooting.<br>• Administer SharePoint Online environments by managing site structure, permissions, document libraries, lists, metadata, and collaboration features.<br>• Provide hands-on help desk support for Windows PCs, Microsoft Office, Teams, mobile devices, network access, and audio/video conferencing equipment while contributing to documentation, backup readiness, and workflow improvement efforts.
We are looking for an experienced Attorney/Lawyer to join a team in Austin, Texas as part of a Long-term Contract engagement. This position focuses on supporting commercial transactions and insurance-related partnerships within a regulated property and casualty environment, while delivering practical legal guidance that aligns with business goals. The ideal candidate brings strong contract negotiation skills, sound judgment on regulatory and operational risk, and the ability to work closely with cross-functional teams to keep agreements moving efficiently from review through execution.<br><br>Responsibilities:<br>• Lead the drafting, review, and negotiation of commercial agreements involving software services, artificial intelligence tools, vendor relationships, confidentiality terms, and insurance distribution arrangements.<br>• Advise business partners on legal exposure, compliance considerations, and contract terms in a way that supports informed and timely decision-making.<br>• Collaborate with teams across procurement, technology, marketing, compliance, and insurance operations to address contract needs and resolve legal questions.<br>• Oversee a steady pipeline of agreements, balancing turnaround time, business objectives, and acceptable risk levels throughout the contract lifecycle.<br>• Identify nonstandard or higher-risk provisions, elevate significant concerns when appropriate, and recommend practical alternatives to move negotiations forward.<br>• Strengthen contracting practices by refining templates, guidance materials, approval workflows, negotiation positions, and self-service resources.<br>• Monitor agreement activity and reporting data to spot trends, improve consistency, and increase operational efficiency.<br>• Provide counsel on legal issues related to insurance regulation, consumer protection, privacy, cybersecurity, and emerging technology use, including AI.<br>• Help internal stakeholders understand complex legal concepts by delivering clear guidance, training, and actionable recommendations.
We are looking for a Technical Product Manager to drive payment-focused product delivery within the financial services sector in San Antonio, Texas. This role blends strategic product ownership with hands-on execution across complex platform capabilities, helping shape solutions that support banking and transaction-based experiences. The ideal candidate brings strong technical product judgment, thrives in Agile environments, and can translate business needs into well-defined deliverables for engineering and cross-functional partners.<br><br>Responsibilities:<br>• Lead product delivery for payment-related capabilities, including areas such as core banking connectivity, loan and debt repayment functionality, and card transaction features.<br>• Own and prioritize the product backlog for transaction-processing initiatives, ensuring work is clearly defined and aligned with business goals and technical feasibility.<br>• Translate high-level objectives into epics, user stories, and acceptance criteria that enable efficient execution by engineering teams.<br>• Partner closely with architects, developers, program leaders, and other stakeholders to move product initiatives from concept through release.<br>• Guide the development of technical product components such as APIs, SDK-enabled capabilities, user interfaces, or white-label solutions for financial institutions and credit unions.<br>• Evaluate and incorporate third-party platforms or SaaS providers when they strengthen product capability, scalability, or speed to market.<br>• Produce detailed product and technical documentation that supports implementation, operational clarity, and long-term platform evolution.<br>• Use market analysis, competitive intelligence, and user feedback to identify pain points and refine the roadmap.<br>• Communicate the value and impact of new features to internal teams, including customer-facing and go-to-market partners.<br>• Travel domestically on a quarterly basis for meetings with headquarters, customers, or industry events as needed.
<p>We are looking for a Software Developer to join a healthcare-focused team in San Antonio, Texas. This contract-to-hire opportunity is ideal for a full stack candidate who brings strong experience with .NET technologies, front-end web development, and database-driven applications. In this role, you will contribute to the design, development, testing, and ongoing support of business-critical systems while partnering with users and internal teams to deliver reliable technical solutions.</p><p><br></p><p>Responsibilities:</p><p>• Design, build, enhance, and maintain full stack applications with a strong emphasis on .NET development, user interface design, and database integration.</p><p>• Investigate application issues, perform in-depth troubleshooting, and resolve complex defects to improve system stability and performance.</p><p>• Participate in technical analysis, solution design, and project planning to support successful delivery of assigned development initiatives.</p><p>• Create, test, and validate code changes while ensuring solutions meet quality standards, functional expectations, and operational requirements.</p><p>• Collaborate with business users and internal stakeholders to understand needs, recommend practical solutions, and provide guidance on system-related concerns.</p><p>• Communicate progress, risks, and issue resolution updates to leadership and project teams throughout the development lifecycle.</p><p>• Support production applications by assisting with scheduling validation, documenting enhancements, and participating in on-call coverage as needed.</p><p>• Prepare clear technical documentation for new development, system updates, testing outcomes, and change control activities.</p><p>• Provide knowledge sharing, training, and day-to-day support to information systems staff and other team members when needed.</p>
We are looking for an accomplished Assistant General Counsel to join a high-growth consumer technology and healthcare organization in Austin, Texas. In this role, you will partner closely with the General Counsel to strengthen the legal function, guide strategic decision-making, and support expansion across e-commerce, telehealth, and pharmacy operations. This opportunity is well suited for an attorney who combines strong regulatory knowledge with practical business judgment and thrives in a collaborative, onsite environment.<br><br>Responsibilities:<br>• Advise senior leadership on significant legal, regulatory, and governance matters that affect business strategy and operational growth.<br>• Design and enhance legal policies, internal controls, and risk management frameworks that support scalable healthcare and consumer-facing operations.<br>• Help direct the day-to-day work of the legal team, providing mentorship, setting priorities, and maintaining high standards of legal support.<br>• Lead legal oversight for major business transactions and dispute matters, including coordination with external counsel and review of related budgets and strategy.<br>• Interpret changing healthcare and consumer regulations and translate those developments into practical guidance for business stakeholders.<br>• Support the administration of compliance programs tied to federal and state healthcare requirements across telehealth, pharmacy, and e-commerce services.<br>• Monitor state-specific rules involving telemedicine, prescribing practices, and corporate practice restrictions to help maintain compliant operations.<br>• Assist with the management of pharmacy licenses, accreditations, audits, inspections, and regulatory inquiries across multiple jurisdictions.<br>• Provide counsel on privacy, data protection, prescription marketing, drug labeling, and other regulatory issues impacting patient and consumer platforms.<br>• Partner with the General Counsel on legal department planning, new product initiatives, and market expansion efforts in additional territories.
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a Workday Developer <strong>(contract).</strong> In this role, you will support and enhance enterprise Financial and Human Capital Management (HCM) systems. This role will be responsible for designing, developing, and maintaining scalable Workday solutions and integrations that support key business operations. <strong>This role is hybrid in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, develop, test, deploy, and support Workday Financials and HCM solutions.</li><li>Configure and maintain core finance, payroll, workforce management, and human resources modules.</li><li>Translate business requirements into scalable technical solutions.</li><li>Develop and support Workday integrations using Studio, EIB, connectors, APIs, and related technologies.</li><li>Create and maintain operational, financial, and workforce reporting solutions.</li><li>Design and support workflow orchestration and automation processes.</li><li>Partner with enterprise application, integration, and business teams to support cross-platform solutions.</li><li>Ensure solutions align with architecture standards, security requirements, and governance practices.</li><li>Maintain technical documentation and support change management processes.</li><li>Implement integration standards, data governance controls, and secure data handling practices.</li><li>Support audit, compliance, and internal control requirements.</li><li>Identify system enhancements, modernization opportunities, and performance improvements.</li><li>Contribute to platform scalability and reliability as business operations evolve.</li></ul>
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a Full Stack Developer<strong> (contract).</strong> In this role, you will support the modernization of internally developed business applications. This role will help transform legacy systems into scalable, web-based solutions while contributing to the design and development of modern microservices and enterprise applications. <strong>This role is hybrid in Belton, Tx, onsite once a week and remote 4 days.</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, develop, and maintain full-stack web applications using modern development frameworks and technologies.</li><li>Build and enhance RESTful APIs, backend services, and microservice-based architectures.</li><li>Develop responsive, user-friendly front-end applications that improve employee and operational workflows.</li><li>Participate in application modernization efforts, including the migration of legacy systems into scalable web-based platforms.</li><li>Collaborate with business stakeholders, developers, and technical teams to gather requirements and deliver software solutions.</li><li>Contribute to the consolidation of multiple applications into a unified user experience.</li><li>Create clean, maintainable, and well-documented code following established development standards.</li><li>Troubleshoot, debug, and optimize existing applications and services.</li><li>Participate in sprint planning, backlog refinement, code reviews, and release activities.</li><li>Support CI/CD processes and application deployments across development and production environments.</li></ul>
We are looking for an EMR Analyst to support and enhance eClinicalWorks operations for a healthcare organization in San Antonio, Texas. This role focuses on troubleshooting application issues, improving workflows, and translating business needs into practical system solutions. The ideal candidate brings strong experience with eClinicalWorks, works effectively with technical and operational teams, and communicates clearly through documentation, training, and end-user support.<br><br>Responsibilities:<br>• Investigate application issues reported by eClinicalWorks users, identify root causes, and recommend effective corrective actions to improve system performance and usability.<br>• Gather business needs from stakeholders and convert them into clear requirements, user stories, process maps, and proposed system enhancements.<br>• Track implementation and support activities, address obstacles, share status updates, and suggest next steps to keep projects moving forward.<br>• Create, update, and maintain user guides, knowledge resources, and support documentation to help end users work efficiently within the system.<br>• Deliver help desk assistance and user training, ensuring questions are handled promptly and staff are confident using eClinicalWorks tools and workflows.<br>• Support functional areas across the eClinicalWorks platform by coordinating with internal teams, IT partners, and business stakeholders on day-to-day needs and improvements.<br>• Record support requests accurately in the ServiceDesk ticketing system and contribute to consistent documentation practices across the team.<br>• Assist with additional assignments as needed to support EMR operations, process improvements, and related project objectives.
We are looking for a Contracts Administrator to support grant and contract operations for a mission-driven organization in Austin, Texas. This contract opportunity offers a hybrid schedule with time split between remote work and the office two to three days each week. The person in this role will help manage funding agreements, reimbursement activity, compliance reviews, and partner support while working closely with internal teams and local centers. Success in this position requires strong organization, sound judgment, and the ability to handle multiple deadlines with accuracy.<br><br>Responsibilities:<br>• Coordinate the full grant application and contracting workflow with the contract administration team, partnering with internal departments and local centers to keep submissions complete and on schedule.<br>• Evaluate local center applications against yearly membership standards and provide responsive guidance throughout the application and contracting cycle.<br>• Contribute to annual risk reviews and help build monitoring plans that align oversight efforts with identified areas of concern.<br>• Perform contract compliance activities by examining insurance records, audit reports, reimbursement support, and selected documentation to confirm adherence to funding requirements.<br>• Review and process a portfolio of reimbursement requests, verifying cost allowability, documentation accuracy, and compliance with contract terms while resolving questions from local centers.<br>• Train new staff members responsible for reimbursement preparation on required procedures, documentation standards, and submission expectations.<br>• Assess and process budget revision requests to ensure proposed changes meet grant rules and contractual obligations.<br>• Work alongside contract specialists to recover unallowable expenses and clearly communicate follow-up steps and requirements to local centers.<br>• Assist with updating policies, procedures, guidance materials, and grant management tools to improve departmental operations and strengthen resources for partner organizations.