We are looking for a Desktop Support Analyst to provide dependable technical assistance for employees across our banking environment in San Antonio, Texas. This role focuses on resolving day-to-day technology issues, supporting endpoint devices and user access, and helping maintain a secure, efficient workplace. The ideal candidate is comfortable balancing hands-on troubleshooting with documentation, coordination, and continuous improvement of support processes.<br><br>Responsibilities:<br>• Deliver timely technical support to end users by managing service requests, diagnosing issues, and driving problems through to resolution.<br>• Set up, relocate, update, and decommission technology equipment while guiding employees on proper use through clear instructions and reference materials.<br>• Install, configure, and maintain business applications, workstation hardware, and mixed cloud and on-premises systems, including Microsoft 365 environments.<br>• Support organizational endpoints such as desktop computers, laptops, printers, scanners, cameras, and ATM-related devices to ensure reliable operation.<br>• Use network administration tools to place endpoint devices on the correct VLANs and maintain proper connectivity standards.<br>• Perform routine system maintenance activities such as patch deployment, health monitoring, and performance tuning to keep devices operating effectively.<br>• Administer Microsoft Intune for device setup, compliance enforcement, software distribution, and update management across managed endpoints.<br>• Maintain accurate IT asset records and oversee equipment lifecycle activities from deployment through replacement or retirement.<br>• Manage user identities and access by handling account provisioning, permission updates, password support, and other security-related tasks.<br>• Partner with internal technology teams and outside vendors to escalate incidents, support deployments and upgrades, and improve operational processes through documentation and reporting.
We are looking for an IT Administrator to join our team in San Antonio, Texas, supporting day-to-day technology operations while helping the business work smarter and scale effectively. This position is well suited for someone who is curious, dependable, and eager to expand their technical skills through hands-on work across systems support, automation, reporting, and process improvement. You will collaborate with leaders and cross-functional teams to resolve issues, strengthen workflows, and introduce practical technology solutions that create measurable business value.<br><br>Responsibilities:<br>• Partner with leadership and internal teams to support business systems, resolve technical issues, and improve how technology supports daily operations.<br>• Administer and enhance HubSpot processes by refining workflows, maintaining accurate data, and supporting reliable automation.<br>• Create and maintain system connections and automated tasks using platforms such as Zapier and other integration tools.<br>• Investigate software and system problems, identify root causes, and implement effective solutions that reduce disruption and improve performance.<br>• Evaluate emerging tools, including AI-enabled solutions, and assist with implementation efforts across multiple departments.<br>• Document operational procedures, system configurations, and workflow standards to improve consistency and knowledge sharing.<br>• Contribute to reporting accuracy by supporting dashboards, validating data, and helping teams access dependable business insights.<br>• Coordinate employee technology setup and retrieval, while tracking equipment assignments, inventory status, maintenance needs, and replacements.<br>• Perform regular audits of hardware and software assets to maintain accountability, accuracy, and compliance with internal standards.<br>• Drive process improvements that reduce manual effort, strengthen scalability, and increase efficiency across the organization.
<p><strong>Systems Engineer</strong></p><p>Onsite | Austin, TX | Contract-to-Hire</p><p><br></p><p>We are looking for a Systems Engineer to support the day-to-day stability, performance, and security of enterprise technology environments in Austin. This position offers the opportunity to contribute to core infrastructure operations across servers, cloud platforms, storage, and related IT services while developing hands-on experience in a collaborative technical team. The ideal candidate will help maintain dependable systems, respond to operational issues, and assist with ongoing improvement efforts that keep business technology running efficiently.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Support routine administration of enterprise infrastructure, including server environments, cloud-based services, storage platforms, and essential IT systems.</p><p>• Monitor system health and performance, investigate alerts, and assist in resolving technical issues to minimize service disruption.</p><p>• Apply patches, updates, and maintenance activities to help keep systems secure, stable, and aligned with operational standards.</p><p>• Assist with user and system administration tasks involving Active Directory and Azure Active Directory environments.</p><p>• Contribute to the support and upkeep of Microsoft Windows Server platforms and related infrastructure components.</p><p>• Help maintain and troubleshoot technologies such as Citrix and Microsoft Exchange as part of the broader enterprise environment.</p><p>• Document incidents, system changes, and support activities to improve visibility and strengthen operational processes.</p><p>• Collaborate with senior engineers and cross-functional IT teams on infrastructure support, issue resolution, and improvement initiatives.</p>
<p><strong>Robert Half</strong> is actively looking for a client solutions manager to add to our team here in Austin, Tx! This is a hybrid role; candidates must be located in Austin.</p><p><br></p><p>As a <strong>Client Solutions Manager</strong>, your responsibilities will include:</p><ul><li>Business development: Develop and grow your own client base by marketing our services for full-time placement solutions using your proven <strong>Technology</strong> and/or recruiting background. Market to <strong>Technology </strong>via telephone, video as well as conduct in-person meetings with key decision makers. Client Solutions Manager will participate in local association and networking events to solidify Robert Half’s presence in the local business community.</li><li>Placement activities: Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and contract professionals currently on assignment to ensure both receive exceptional customer service. In addition, the client solutions manager will resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction.</li><li>Meet and exceed weekly business development goals.</li></ul><p><strong>**Competitive salary plus uncapped commission**</strong></p><p><br></p><p><strong>Top Reasons to Work for Robert Half:</strong></p><ul><li><strong>EXCITING CAREER OPPORTUNITIES WITH THE INDUSTRY LEADER –</strong> For more than 75 years, our history of success and strong client relationships provide a level of stability few companies can match.</li><li><strong>PERFORMANCE = REWARD –</strong> We offer exceptional earning potential and a competitive benefits package, including a base salary and bonus pay (for talent professional positions), group health insurance benefits (medical, vision, dental), flexible spending and health savings accounts, life and accident insurance, adoption, surrogacy and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more at roberthalfbenefits.com.</li><li><strong>UPWARD MOBILITY –</strong> With more than 300 locations worldwide, we provide excellent career advancement potential, both locally and beyond.</li><li><strong>TOOLS FOR SUCCESS – </strong>We provide world-class training, client relationship management tools and advanced technology to help you succeed.</li><li><strong>RESPECTED WORLDWIDE – </strong>Robert Half has appeared on FORTUNE magazine’s list of “Most Admired Companies” since 1998, as well as numerous “Best Places to Work” lists around the world.</li><li><strong>OUTSTANDING CORPORATE RESPONSIBILITY –</strong> We believe in an “Ethics First” philosophy, which means we are committed to social responsibility, promoting inclusion in the workplace, and actively participating in communities where we live and work. </li></ul><p><br></p>
Project Manager Onsite | Austin, TX | Contract <br> Lead end-to-end delivery of IT projects, including planning, execution, monitoring, and closing phases Define project scope, goals, timelines, and deliverables in alignment with business objectives Develop and manage detailed project plans, schedules, and budgets Coordinate cross-functional teams (developers, QA, infrastructure, business stakeholders) to ensure successful delivery Act as the primary point of contact for stakeholders, providing regular status updates and managing expectations Identify project risks, issues, and dependencies, and proactively implement mitigation strategies Ensure projects are delivered on time, within scope, and within budget Manage change requests and ensure proper documentation and approvals Facilitate project meetings, including stand-ups, sprint planning, and stakeholder reviews (Agile/Scrum environments) Track project KPIs, milestones, and performance metrics to ensure progress and quality standards Collaborate with technical teams to translate business requirements into actionable project tasks Ensure compliance with organizational standards, security policies, and governance frameworks Support vendor management and coordination when working with third-party partners Drive continuous improvement by identifying process enhancements and lessons learned post-project
We are looking for a Manager/Director level candidate to join a contract-to-permanent role based in San Antonio, Texas, to help support initiatives around Data Analytics and AI. In this role, you will partner with stakeholders across multiple business functions to uncover opportunities, shape technology-driven solutions, and guide analytics initiatives that improve decision-making. This position will play a key role in leading business intelligence efforts, with a strong focus on Power BI, data strategy, and modern cloud-enabled architectures. <br> Responsibilities: • Drive cross-functional analysis to identify business challenges, define opportunities for improvement, and recommend practical technology solutions aligned with organizational goals. • Lead the design and advancement of analytics and business intelligence capabilities, including oversight of Power BI reporting environments and semantic or tabular data models. • Collaborate with technical teams and business leaders to translate operational needs into scalable data, reporting, and application requirements. • Provide leadership across the software development lifecycle, supporting planning, solution design, delivery, testing, and ongoing enhancement activities. • Architect and integrate both on-premises and cloud-based platforms to support reporting, data access, and enterprise analytics initiatives. • Guide data warehousing strategies and SQL-based data solutions to ensure reliable, high-quality information is available for business users. • Support the implementation of cloud technologies and connected systems, including integration work involving XML and related standards such as XPath. • Mentor and coordinate development resources, helping ensure delivery standards, technical quality, and best practices are consistently followed.
<p><b>Systems Engineer</b></p><p>Onsite | Austin, TX | Contract</p><ul><li><br></li><li>Design, implement, and maintain server infrastructure (Windows/Linux environments)</li><li>Manage and support on-premise and cloud systems (AWS, Azure, or GCP)</li><li>Monitor system performance, availability, and capacity to ensure optimal uptime</li><li>Install, configure, and maintain operating systems, applications, and system tools</li><li>Troubleshoot and resolve system issues, outages, and performance bottlenecks</li><li>Manage virtualization platforms (VMware, Hyper-V) and container environments when applicable</li><li>Implement and maintain system security, patching, and compliance standards</li><li>Automate system tasks using scripting tools (PowerShell, Bash, Python)</li><li>Collaborate with network, security, and application teams to support infrastructure needs</li><li>Support backup, disaster recovery, and business continuity solutions</li><li>Maintain documentation for system architecture, configurations, and procedures</li><li>Manage user access, identity, and permissions (Active Directory, IAM)</li><li>Evaluate and recommend new technologies to improve system performance and scalability</li><li>Provide technical support and mentorship to junior team members</li></ul>
<p><b>IT Technical Support </b></p><p>Onsite | Austin, TX | Contract</p><p><br></p><ul><li>Provide Tier 1 / Tier 2 technical support via phone, email, chat, or ticketing systems</li><li>Troubleshoot hardware, software, network, and system issues for end users</li><li>Install, configure, and maintain desktops, laptops, printers, and mobile devices</li><li>Manage and resolve help desk tickets in a timely manner (SLAs)</li><li>Support Microsoft 365, email systems, VPN access, and user account administration</li><li>Perform password resets, user provisioning, and access management (Active Directory)</li><li>Document issues, resolutions, and processes in knowledge base systems</li><li>Escalate complex issues to higher-level IT teams when necessary</li><li>Assist with system upgrades, patches, and deployments</li><li>Ensure compliance with IT policies, security standards, and best practices</li></ul>
<p><strong>Sr. Systems Engineer</strong></p><p>Onsite | Austin, TX | Contract-to-Hire</p><p><br></p><p>We are looking for an experienced Sr. Systems Engineer to support and enhance critical enterprise infrastructure. This opportunity is ideal for a hands-on technical leader who can strengthen system stability, guide modernization efforts, and improve the performance of server, storage, cloud, and virtualization environments. The role will partner with internal teams to resolve complex issues, advance infrastructure strategy, and maintain secure, reliable operations across core platforms.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Direct the day-to-day support and administration of enterprise systems, including servers, storage platforms, cloud services, virtualization tools, and other foundational IT infrastructure.</p><p>• Provide senior-level troubleshooting for complex operational issues, performing root cause analysis and implementing durable solutions that improve uptime and resilience.</p><p>• Lead infrastructure improvement initiatives with a focus on modernizing legacy storage environments and recommending scalable, supportable technologies for the future.</p><p>• Manage and optimize Microsoft-based environments such as Active Directory, Windows Server, Azure Active Directory, and Exchange to ensure secure and efficient operations.</p><p>• Support cloud and hybrid infrastructure efforts, including configuration, maintenance, and performance tuning within Azure-based environments.</p><p>• Oversee system upgrades, patching, and maintenance activities while minimizing disruption to business operations.</p><p>• Collaborate with cross-functional stakeholders on infrastructure projects, offering technical guidance, planning support, and execution leadership.</p><p>• Develop and refine disaster recovery, backup, and continuity practices to better prepare the organization for outages and service interruptions.</p><p>• Maintain infrastructure security and operational standards by monitoring system health, reviewing risks, and applying best practices across the environment.</p>
<p><strong>Organizational Change Management Lead (IT)</strong></p><p>Hybrid | Austin, TX | Contract</p><p><br></p><p>The IT OCM is responsible for shaping and executing communication and change management strategies that support the successful delivery of enterprise IT initiatives. This role serves as the central coordination point for IT communications, ensuring clear, consistent messaging and strong alignment across projects, operations, and leadership priorities.</p><p><br></p><p>This individual will partner closely with technical and business stakeholders to drive adoption, improve end-user readiness, and elevate how IT communicates across the broader organization.</p><p><br></p><p><strong>What You'll Do:</strong></p><ul><li>Develop and execute organizational change management strategies, including stakeholder analysis and impact assessments</li><li>Build and maintain change roadmaps aligned with enterprise IT initiatives and delivery timelines</li><li>Create and distribute communications related to system changes, outages, updates, and key initiatives</li><li>Manage IT communication channels such as newsletters, intranet content, and organizational announcements</li><li>Partner with project and program teams to align communication strategies with implementation milestones</li><li>Establish strong stakeholder relationships and act as a trusted advisor on communication planning and execution</li><li>Define and implement communication standards, frameworks, and governance processes</li><li>Track adoption and engagement metrics, continuously improving communication effectiveness</li><li>Collaborate with IT leadership to enhance overall messaging and alignment across business units</li><li>Support training initiatives, including end-user training sessions and development of user documentation (job aids, guides, online help)</li><li>Identify risks and mitigation strategies throughout the change lifecycle to ensure end-user readiness</li><li>Provide clear reporting to both technical and non-technical audiences on progress, adoption, and outcomes</li></ul>
We are looking for a Technical Product Manager to drive payment-focused product delivery within the financial services sector in San Antonio, Texas. This role blends strategic product ownership with hands-on execution across complex platform capabilities, helping shape solutions that support banking and transaction-based experiences. The ideal candidate brings strong technical product judgment, thrives in Agile environments, and can translate business needs into well-defined deliverables for engineering and cross-functional partners.<br><br>Responsibilities:<br>• Lead product delivery for payment-related capabilities, including areas such as core banking connectivity, loan and debt repayment functionality, and card transaction features.<br>• Own and prioritize the product backlog for transaction-processing initiatives, ensuring work is clearly defined and aligned with business goals and technical feasibility.<br>• Translate high-level objectives into epics, user stories, and acceptance criteria that enable efficient execution by engineering teams.<br>• Partner closely with architects, developers, program leaders, and other stakeholders to move product initiatives from concept through release.<br>• Guide the development of technical product components such as APIs, SDK-enabled capabilities, user interfaces, or white-label solutions for financial institutions and credit unions.<br>• Evaluate and incorporate third-party platforms or SaaS providers when they strengthen product capability, scalability, or speed to market.<br>• Produce detailed product and technical documentation that supports implementation, operational clarity, and long-term platform evolution.<br>• Use market analysis, competitive intelligence, and user feedback to identify pain points and refine the roadmap.<br>• Communicate the value and impact of new features to internal teams, including customer-facing and go-to-market partners.<br>• Travel domestically on a quarterly basis for meetings with headquarters, customers, or industry events as needed.
We are looking for an experienced and adaptable Facilities Coordinator 3 to support daily workplace operations. This is a Contract position focused on front desk coverage, facilities coordination, vendor support, and maintaining a high standard of service across multiple office floors. The ideal candidate is comfortable working in a flexible seating environment, uses technology confidently, and brings a detail-oriented approach to both employee and visitor interactions.<br><br>Responsibilities:<br>• Oversee day-to-day facilities support for assigned office floors, helping maintain an organized, safe, and well-functioning workplace.<br>• Perform routine walkthroughs to identify service needs, address presentation issues, and help ensure the office remains clean and operational.<br>• Receive, prioritize, and follow up on maintenance and service requests, coordinating work through completion while maintaining strong customer service standards.<br>• Partner with vendors, building staff, and service providers to schedule repairs, monitor progress, and minimize disruption to employees and guests.<br>• Provide backup support for reception and mailroom operations, including visitor assistance, package handling, and general front desk coverage as needed.<br>• Assist with meeting, conference, and event support by preparing spaces and coordinating related workplace services.<br>• Maintain site records, service documentation, and operational information with accuracy and attention to detail.<br>• Support office services such as supply coordination, equipment oversight, access pass administration, and general workplace assistance.<br>• Contribute to a collaborative team environment by working closely with site leadership and responding flexibly to changing business needs.
We are looking for an experienced Enterprise Architect to join our team in New Braunfels, Texas. In this role, you will be responsible for designing and maintaining enterprise-level technical architectures, ensuring scalability, security, and alignment with organizational objectives. This position offers an opportunity to collaborate with stakeholders and technical teams to create unified solutions that drive growth and innovation.<br><br>Responsibilities:<br>• Define and manage enterprise-wide technical architectures, including cloud platforms, integrations, data systems, and applications.<br>• Create scalable and secure solutions utilizing Oracle Cloud, Oracle Fusion, and other utility platforms.<br>• Develop technology roadmaps, integration strategies, and reference architectures to support organizational growth.<br>• Collaborate with stakeholders to establish and execute strategic architectural roadmaps.<br>• Leverage Oracle native services and AWS capabilities to design resilient and efficient solutions.<br>• Set integration strategies for cloud applications, enterprise systems, and operational technologies.<br>• Establish architectural standards, design principles, and governance practices to enhance standardization and compliance.<br>• Provide oversight on solution designs developed by internal teams or external vendors.<br>• Evaluate architectural risks and align strategies to support portfolio planning and modernization.<br>• Mentor technical teams to enhance architecture literacy and alignment across projects.
<p><b>Network Engineer</b></p><p>Onsite | Ausitn, TX | Contract</p><p><br></p><ul><li>Design, implement, and maintain enterprise network infrastructure (LAN, WAN, WLAN, VPN)</li><li>Monitor network performance, availability, and reliability to ensure optimal uptime</li><li>Configure and manage network hardware such as routers, switches, firewalls, and load balancers</li><li>Troubleshoot and resolve network issues, outages, and performance bottlenecks</li><li>Implement and maintain network security measures, including firewalls, IDS/IPS, and access controls</li><li>Plan and execute network upgrades, patches, and system enhancements</li><li>Support cloud and hybrid network environments (AWS, Azure, or GCP connectivity)</li><li>Collaborate with system administrators, security teams, and application teams to support business needs</li><li>Manage IP addressing, DNS, DHCP, and other core network services</li><li>Create and maintain network documentation, diagrams, and standard operating procedures</li><li>Perform capacity planning and scalability assessments for future growth</li><li>Ensure compliance with company policies, security standards, and industry best practices</li><li>Support disaster recovery and business continuity planning for network systems</li><li>Work with vendors and service providers on network-related issues and implementations</li></ul>
We are looking for a Software Developer to join a healthcare-focused team in Texas. This contract opportunity is ideal for a full stack developer who enjoys building and supporting web-based applications with a strong emphasis on .NET technologies, database development, and front-end user interfaces. In this role, you will contribute to application design, development, troubleshooting, and ongoing system improvement while partnering with technical teams and business users. You will also help ensure reliable production support, clear documentation, and high-quality solution delivery across assigned projects.<br><br>Responsibilities:<br>• Design, develop, test, and maintain application solutions for web-based systems in a healthcare environment using .NET and related technologies.<br>• Investigate technical issues, perform root-cause analysis, and resolve complex application defects to maintain stable system performance.<br>• Collaborate with stakeholders to gather business needs, evaluate solution options, and translate requirements into effective technical designs.<br>• Participate in project planning activities, deliver assigned development tasks, and work closely with team leads to support successful project execution.<br>• Validate completed solutions through structured testing and quality checks to confirm accuracy, functionality, and readiness for deployment.<br>• Create and maintain technical documentation for new development, system updates, testing outcomes, and operational procedures in support of change control standards.<br>• Provide guidance and assistance to internal users and information systems staff by answering questions, sharing technical knowledge, and supporting issue resolution.<br>• Monitor assigned production applications, support scheduled processing activities, and take part in on-call support responsibilities when needed.<br>• Communicate project progress, risks, and system concerns to management and key partners to support timely decision-making and issue resolution.
We are looking for a Senior Software Developer to join a remote-focused team supporting modern healthcare technology initiatives in San Antonio, Texas. This role is suited for an experienced full-stack engineer who can build reliable web applications, shape technical solutions, and contribute across the software delivery lifecycle. The ideal candidate brings strong backend depth in .NET technologies, frontend expertise with React, and a practical approach to secure, compliant software development in a regulated environment.<br><br>Responsibilities:<br>• Design, enhance, and support web-based applications using .NET Core, API-driven architectures, and gRPC services.<br>• Create responsive user experiences with React, TypeScript, and JavaScript, and strengthen quality through automated interface testing with Node.js-based tools.<br>• Develop data models and application persistence layers using Entity Framework and PostgreSQL, including cloud-hosted database environments.<br>• Establish and maintain identity, access control, and data security capabilities through OpenID Connect and related protection frameworks.<br>• Package and run services in Docker-based containers and manage deployments across AWS platforms such as Fargate, S3, and Aurora.<br>• Improve delivery workflows by maintaining CI/CD pipelines in GitLab and supporting infrastructure automation through Terraform.<br>• Apply secure coding standards and help ensure adherence to healthcare and data privacy compliance expectations.<br>• Break down technical work into clear implementation plans, guide AI-assisted development efforts, and validate generated output for quality, security, and completeness.
We are looking for a Field Service Support Technician to provide hands-on technical assistance at customer and enterprise sites in Buda, Texas. This Long-term Contract opportunity is ideal for someone early in their IT career who is comfortable traveling to locations, following direction from senior technical staff, and supporting hardware installations in the field. The position focuses on physical setup, device connectivity checks, and onsite user support rather than advanced server diagnostics or deep-level troubleshooting.<br><br>Responsibilities:<br>• Travel to assigned sites to deliver onsite technical support for hardware deployment and network-related activities.<br>• Install and reposition equipment such as printers, racks, and peripheral devices according to site instructions and project needs.<br>• Assist with running, organizing, and connecting cabling to support workstation, printer, and network equipment setup.<br>• Work alongside network engineers and other technical team members during site cutovers to help validate basic connectivity and equipment readiness.<br>• Perform physical setup tasks that may include mounting hardware, moving equipment, and using ladders safely when required.<br>• Reconfigure endpoint and printing devices as directed to align with site layouts and operational requirements.<br>• Provide direct assistance to end users during onsite activities by addressing setup-related issues and escalating more complex problems appropriately.<br>• Confirm that installed equipment is powered, connected, and positioned correctly to support a smooth rollout at each location.
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a <strong>Software Engineer</strong>. In this role, you will play a key part in building new products, enhancing existing platforms, and ensuring seamless integration between hardware and software components. <strong>This role is fully onsite in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, develop, and optimize firmware for embedded systems used in new product development initiatives</li><li>Collaborate closely with software and hardware teams to ensure seamless integration across system components</li><li>Support existing products through troubleshooting, debugging, and ongoing enhancements</li><li>Provide technical support for internal teams and external stakeholders, including issue resolution and performance improvements</li><li>Contribute to the maintenance and evolution of legacy systems, ensuring reliability and scalability</li><li>Develop and maintain clear, organized technical documentation, including design specs, test procedures, and release notes</li><li>Participate in testing, validation, and debugging of firmware to ensure performance and quality standards are met</li><li>Stay current with emerging technologies and contribute to continuous improvement of development processes</li></ul>
We are looking for a Systems Administrator to support core infrastructure operations for a client in San Antonio, Texas. This contract opportunity with potential for a permanent role is ideal for someone who is comfortable managing server environments, virtualization platforms, and essential networked systems while helping maintain reliable day-to-day IT performance. The role calls for a technically capable, detail-oriented individual who can also explain system issues and solutions clearly to colleagues with varying levels of technical knowledge.<br><br>Responsibilities:<br>• Manage daily administration of server, storage, network, and software environments to keep systems secure, stable, and available.<br>• Install, configure, update, and maintain infrastructure components, including operating systems, hardware platforms, and supporting applications.<br>• Administer Active Directory services along with backup processes, storage resources, and related infrastructure technologies.<br>• Support and maintain monitoring and management utilities used to track system health, performance, and operational issues.<br>• Oversee virtualized environments across Microsoft Hyper-V and VMware vCenter, including routine maintenance and support activities.<br>• Troubleshoot infrastructure problems and coordinate timely resolution to minimize downtime and service disruption.<br>• Communicate technical concepts, system status, and issue resolution steps in a clear manner to non-technical users and stakeholders.<br>• Contribute to automation and administrative efficiency through PowerShell scripting when appropriate.
<p><strong>Tier II Help Desk Analyst</strong></p><p>Onsite | Austin, TX | Contract-to-Hire</p><p><br></p><p>Join a fast-growing, innovative company in Austin that is scaling rapidly and investing heavily in technology, people, and infrastructure. This is an opportunity to step into a highly visible support role where you will directly influence employee productivity, system reliability, and overall user experience.</p><p><br></p><p>This environment is ideal for someone who wants to move beyond basic ticket resolution and grow into systems administration, cloud support, or endpoint engineering. You will work alongside a collaborative IT team, gain exposure to modern tools, and play a key role in supporting a dynamic and evolving workforce.</p><p><br></p><p><strong>What You'll Do:</strong></p><ul><li>Resolve escalated Tier I support issues and serve as a key point of contact for complex troubleshooting</li><li>Manage and prioritize tickets within ServiceNow (ITSM), ensuring timely resolution and strong user communication</li><li>Support a predominantly MacOS environment, including device troubleshooting, configurations, and performance issues</li><li>Troubleshoot audio/visual (AV) issues including conference rooms, collaboration tools, and meeting technologies</li><li>Provide end-user support across the Microsoft ecosystem, including M365 administration, Azure Active Directory (Entra ID) access management, and Intune device management and policy support</li><li>Execute user lifecycle processes, including new hire onboarding and provisioning, offboarding and deprovisioning, as well as access management and permission troubleshooting</li><li>Handle common support requests such as password resets, account lockouts, distribution list creation, and end-user support across hardware and software</li><li>Identify recurring issues and contribute to process improvements and documentation</li></ul>
<p>Help Desk Technician </p><p>Onsite | Austin, TX | Contract</p><p><br></p><p>We are looking for a customer-focused Help Desk Technician to deliver advanced technical support for employees in a manufacturing environment based in Austin, Texas. This long-term contract position is ideal for someone who can handle escalated support issues, investigate underlying causes, and restore service across devices, applications, and core workplace technologies. The role requires a balance of hands-on troubleshooting, clear communication, and a strong commitment to maintaining a reliable end-user experience.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Resolve escalated support requests by diagnosing and addressing more advanced hardware, software, account, and connectivity issues that move beyond first-level support.</p><p>• Investigate recurring technical problems to determine root causes and implement lasting solutions that improve service stability.</p><p>• Manage incidents and service requests through the full ticket lifecycle while meeting established response times and business priorities.</p><p>• Partner with senior technical teams and external providers when specialized expertise is needed to restore service or address ongoing problems.</p><p>• Configure, deploy, and support endpoint devices, including Windows computers, macOS systems, and mobile equipment used across the organization.</p><p>• Administer and troubleshoot workplace technologies such as Microsoft 365, identity and access tools, and collaboration platforms to keep users productive.</p><p>• Create and maintain accurate support documentation, including ticket details, resolution steps, and knowledge resources for future reference.</p><p>• Identify service trends and recommend workflow improvements, preventive actions, or automation opportunities to reduce repeat incidents.</p><p>• Assist with employee onboarding and offboarding by preparing devices, assigning access, and ensuring account changes follow security requirements.</p><p>• Provide day-to-day guidance to entry-level support staff and communicate clearly with users and stakeholders on issue status and next steps.</p>
We are looking for a Desktop Support Technician to provide responsive technical assistance for end users in San Antonio, Texas. This position focuses on resolving desktop, application, and account-related issues while delivering attentive service and clear communication. The ideal candidate brings strong troubleshooting ability, experience working in structured ticketing environments, and a customer-focused approach to daily support operations.<br><br>Responsibilities:<br>• Provide day-to-day technical assistance for hardware, software, and application issues submitted by end users through the service desk.<br>• Record, track, and maintain support requests accurately, ensuring tickets are updated with progress, resolution details, and next steps.<br>• Diagnose reported technical problems, determine practical solutions, and escalate issues to the appropriate IT teams when needed.<br>• Partner with infrastructure, application, and support groups to coordinate issue resolution and maintain service continuity.<br>• Develop and refine internal support documentation and knowledge articles to improve consistency and speed of future troubleshooting.<br>• Carry out assigned desktop support tasks within established IT service expectations, emphasizing timeliness, accuracy, and quality service.<br>• Deliver a high level of customer service by communicating clearly, setting expectations, and handling support interactions with empathy and urgency.
We are looking for an experienced GIS Manager to lead the strategy, administration, and ongoing improvement of geographic information systems that support organizational and community-focused operations in Cibolo, Texas. This role combines technical leadership with hands-on oversight of spatial platforms, data quality, and application delivery, ensuring GIS services are reliable, scalable, and aligned with business needs. The ideal candidate can guide complex initiatives, communicate effectively with both technical and non-technical stakeholders, and manage competing priorities in a fast-moving environment.<br><br>Responsibilities:<br>• Lead the administration and long-term planning of the enterprise GIS environment, including platform architecture, performance, security, and system reliability.<br>• Oversee spatial data governance by establishing standards for data modeling, metadata, quality assurance, and quality control across multiple datasets and sources.<br>• Design, maintain, and optimize geodatabases to support efficient storage, analysis, and access to geographic information.<br>• Direct the development and support of web and mobile GIS applications that improve access to mapping tools and operational data.<br>• Build and maintain automation and integration solutions using technologies such as Python and JavaScript to streamline workflows and enhance system functionality.<br>• Partner with departments and external stakeholders to translate operational needs into practical GIS solutions, reports, and visual products.<br>• Evaluate technical issues, assess solution options, and recommend approaches that align with organizational goals, budget, and user requirements.<br>• Support mapping and analysis activities involving land planning, GPS data, aerial imagery, infrastructure, and public safety information.<br>• Manage GIS-related projects from planning through implementation, coordinating timelines, priorities, and cross-functional contributions.<br>• Contribute to open data, transparency, asset management, or work order integration efforts where GIS capabilities support broader organizational initiatives.
<p><strong>Robotics Engineer</strong></p><p>Onsite | Austin, TX | Contract-to-Hire</p><p><br></p><p>As a Robotics Engineer, you will define the technical strategy for how complex, hardware-integrated software is built, packaged, and delivered, from local development environments to production systems. You will own the vision and architecture for a modern C++ build platform, evolving it into a scalable, high-performance system that supports a growing engineering organization and increasingly sophisticated products.</p><p><br></p><p>This role goes beyond infrastructure development. It requires driving alignment across software, systems, and embedded teams, shaping engineering culture around build reliability and developer velocity, and ensuring platform initiatives are tightly aligned with key delivery milestones. You will serve as the technical authority on build systems and developer tooling, enabling engineers across the organization to move faster and operate more effectively.</p><p><br></p><p><strong>Responsibilities: </strong></p><ul><li>Define and drive the long-term technical roadmap for the C++ build platform, aligning platform investments with product timelines and organizational scale</li><li>Architect and scale build infrastructure, including remote caching, remote execution, and cross-compilation across diverse hardware targets</li><li>Establish standards for reproducible builds, artifact traceability, and system-level reliability across engineering teams</li><li>Own build environments and the full artifact lifecycle, including packaging, versioning, and delivery to target systems</li><li>Design, optimize, and scale CI/CD pipelines while establishing metrics and service level objectives for performance and reliability</li><li>Manage dependencies within the C++ ecosystem, balancing flexibility, reproducibility, and long-term maintainability</li><li>Partner with engineering leadership to shape the developer productivity roadmap and advocate for platform investment</li><li>Lead cross-functional initiatives to streamline build processes, eliminate inefficiencies, and resolve systemic engineering bottlenecks</li><li>Mentor engineers and act as the subject matter expert for build systems, tooling, and infrastructure best practices</li><li>Serve as an escalation point for complex technical challenges spanning application code, build tooling, containers, and infrastructure</li></ul>
<p>PC Technician</p><p>Contract | Austin, TX | Onsite</p><p><br></p><p>We are looking for a PC Technician to support a contract assignment in Austin, Texas. This Contract position focuses on relocating and re-establishing workstation equipment, confirming that each setup is fully operational, and maintaining an organized work area throughout the project. The ideal candidate is comfortable handling computer hardware, peripherals, and cabling.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Move new workstation setups with care and attention to equipment safety.</p><p>• Reassemble and reconnect monitors, docking stations or desktops, and related peripherals at their new locations.</p><p>• Test each workstation after installation to confirm monitors, input devices, webcams, headsets, and connected hardware are functioning correctly.</p><p>• Organize and route cables neatly to create safe, tidy, and well-organized workspaces.</p><p>• Remove packaging materials, empty boxes, and other debris to keep the work area clean during and after setup activities.</p><p>• Handle hardware components such as HP monitors, docking equipment, keyboards, mice, webcams, and headsets in accordance with onsite requirements.</p><p>• Identify and report any damaged, missing, or nonfunctional equipment encountered during relocation and setup.</p>